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Getting to know the Destination Management Organisation

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Dana Malcolm’s Q&A with Josephine Connolly, TCI Minister of Tourism

 

Q:  In terms of the partnership, who has the controlling stake?  Private sector or government?

A: The TCI Destination Management Organisation (DMO) is a Non-Profit Organisation (NPO) whose governance will be under a Board of Directors.  It will be staffed and run on a day-to-day basis by a management team and support staff.

There will be an Assembly of all partners, which will have the role of identifying and appointing the members of the Board of Directors.

The Board of Directors will be composed of 15 members including the Chairman. These members must come from the public and private sectors.  The recommendation is that at least 7 members must be representatives of the public sector.

It is important to note that tourism policy is set by the Government. That will not change. That’s the role of Government. In addition, a Department of Tourism Regulations will be created within the Ministry of Tourism which will be responsible for the certification of the tourism businesses and will assist the Minister in the definition of new tourism policies and regulations.  This new Department will have a staff of 10.

How the funds allocated to the DMO are spent will be based on recommendations from the Board and presented to the Minister in formal detail.  The Permanent Secretary in the Ministry of Tourism will be on the Board of Directors by virtue of his/her office.

The DMO will follow the TCI Public Management Funds Ordinance which all entities receiving public funds must follow.  The DMO must produce an Annual Report about on the objectives achieved, any deviation from the objectives, and how the financial resources have been used. That report will be submitted to the Minister of Tourism for verification and final approval.

Remember too, that the DMO is a Non-Profit Organization.  Under the law, no profit-sharing and no dividends can go to any members. Some activities of the DMO will generate income.   Any profits made by the DMO must go back into the DMO’s operations and marketing of the destination.

Q: What will the structure of the DMMO look like? Will TC Islanders be well represented?

A:  The DMO will operate through four different Departments that have specific duties. These departments – Marketing, Destination Development, Finance & Operations, and Quality Assurance – will implement activities that will benefit all tourism businesses and stimulate the sustainable tourism development of the entire country.  For the operation to be effective and totally inclusive, Tourism Improvement Districts have been identified, encompassing every segment of TCI and each District will have a seat on the Board of Directors.  The entire operation is designed to be inclusive of the population of TCI.  Total staff of the DMO, excluding Assembly and Board of Directors, will be 25 highly qualified specialists the first year up to 49 when the DMO is fully operative at year 5.

 

Q:  Who are the consultants working on the project currently?

A:  TCIG has contracted Target Euro Srl to assist the Government in the transition from the Tourist Board to the Destination Management Organisation and the Department of Tourism Regulation.

Target Euro Srl is an Italian consultancy firm, founded in 1997, specialised in the realisation of multi-disciplinary projects with an emphasis on tourism and economic development.

The firm has developed and/or assisted 13 DMOs and Tourism Regulatory Authorities in Latin America, the Caribbean and Europe (see map).

In addition, Target Euro Srl has implemented more than 30 tourism development projects in Latin America and the Caribbean region, and more than 120 tourism development projects worldwide.

For this project, Target Euro Srl has organised a multidisciplinary team composed of 15 international and national highly qualified experts (see organogram below).

Government

MINISTRY OF HEALTH AND HUMAN SERVICES DELEGATION VISITS WEST MIDLANDS AMBULANCE SERVICE IN BIRMINGHAM, UK

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Providenciales, Tuesday 30 April, 2024 – A delegation from the Ministry of Health and Human Services, recently undertook a pivotal visit to the West Midlands Ambulance Service in Birmingham, United Kingdom. The visit, which took place from April 21st to April 23rd, 2024, was held under the esteemed patronage of the Ambassador of Health of the British Overseas Territories, Professor Ian Cumming.

Led by Permanent Secretary Mrs. Desiree Lewis OBE, the delegation included Ms. Renessa Williams, Deputy Permanent Secretary of the Ministry of Health and Human Services, and Mr. Andy Brijmohansingh, Director of Emergency Medical Services. This strategic meeting was an integral part of the Ministry’s ongoing efforts to enhance emergency services within the Turks and Caicos Islands.

During the visit, representatives from the West Midlands Ambulance Service provided comprehensive insights into their operations, sharing valuable expertise and offering collaborative initiatives for the development of the TCIs emergency services. Discussions encompassed various aspects, including training and mentoring programs tailored to empower emergency personnel within the Turks and Caicos Islands.

“The visit marked a significant step forward in our strategy for the advancement of emergency services,” stated Mrs. Desiree Lewis OBE. “We are deeply grateful for the generosity and support extended by the West Midlands Ambulance Service, and we look forward to implementing the insights gained to further enhance emergency care within our country. Permanent Secretary Lewis also expressed the Ministry of Health’s gratitude to Professor Ian Cumming for his assistance by way of arranging the visit.”

Mr. Andy Brijmohansingh, Director of Emergency Medical Services for the Turks and Caicos Islands, underscored the importance of the discussions, emphasizing the poignant exchange of ideas and the potential for meaningful collaborations which signifies a commitment to improving emergency services and ensuring the safety and well-being of the residents of the Turks & Caicos Islands.

The Ministry of Health and Human Services expresses its sincere appreciation to the West Midlands Ambulance Service for their warm hospitality and invaluable contributions during the visit.

For additional information, please visit the Turks and Caicos Islands Ministry of Health and Human Services Facebook page at https://www.facebook.com/tciministryofhealth/.

 

 

 

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On Monday, PDM to reveal its General Election slate

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Dana Malcolm

Staff Writer 

Over a year after opening its doors for candidate applications, the People’s Democratic Movement is ready to reveal the 10 individuals who will contest the electoral districts in the 2025 general elections.

Ezra Taylor communicated with the media on April 30th following reports that several candidates had received confirmation letters in the weeks prior.

“After an extensive exercise conducted by the People’s Democratic Movement, we are pleased to announce to the people of the Turks and Caicos Islands that an official launch of our ten district candidates will take place on May 6, 2024, at 11:00 am,” Taylor indicated.

The team is being kept under wraps until the reveal date but at least one candidate is certain as the team will be: “Under the strong, caring, and trusted leadership of the Hon. Edwin Astwood assisted by a dynamic group of candidates, who together, will forge a future where Turks and Caicos Islanders will feel safe, prosper and fulfill their potential,” Taylor said, indicating that Astwood would reprise his role as Opposition Leader, and likely as candidate for Grand Turk South and Salt Cay based on his own comments.

Astwood was the only PDM candidate to hold onto a seat in the last election, an overwhelmingly yellow victory for the PNP.

In the selection of their five all island candidates which have already been revealed, the PDM placed trust in quite a few of the candidates from that failed election bid, including Karen Malcolm, Robert Been, Ralph Higgs, and Sean Astwood. It remains to be seen whether voters are ready to embrace again, the PDM as the government of the islands.

Edwin Astwood has however stressed that it was the vote of the people that decided who got a spot in the all-island lineup. The opposition leader indicated that surveys had been carried out with over 1,000 respondents indicating who they wanted to run.

“We don’t know how things happened in the past with other parties but we wanted you the people to make the decision and whatever decision you made we were going to live with it. You made this decision for me and I thank you,” he had said to the public.

The PDM has not confirmed whether that was the deciding factor in the second round of candidates as well.

However National Chairman Taylor is confident in their selections maintaining that:

“During this crucial time in our country, Turks and Caicos Islanders need a people-centered government that will address the needs of our country, and lead our country with a sense of purpose. The People’s Democratic Movement is ready, willing and able.”

 

 

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TCI Public weighs in on New PC Edvin Martin

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Dana Malcolm 

Staff Writer 

A warm welcome laced with cautious hope from residents is what greeted Edvin Martin, Commissioner of the Royal Turks and Caicos Islands Police Force (RTCIPF), when he was sworn into office on April 22, 2024. 

Washington Misick, TCI Premier and Co-chair of the National Security Council,  spoke on behalf of residents during the ceremony, held in Providenciales.

“We have been looking forward to your arrival and for everything that we know about you we are expecting great things,” Misick said, indicating the country was anxious for a return to more peaceful days.

Acknowledging that policing is not the job of a single person, Misick also vowed his support.

The residents who tuned into the live event shared similar sentiments, many welcoming Martin, others, hopeful that his confident words would come to fruition.

Dozens of congratulatory comments were shared by users to Martin, and obviously appraised of his record as former police chief of the Royal Grenada Defense Force commenters expressed satisfaction at his hiring. 

“One country’s loss is the next one’s gain….all the best sir,” said one user.

Others were pleased with his introductory remarks.

“He speaks with great confidence, professionalism, and surety, I have faith that he and the entire RTCIPF will do well, God Bless and protect you all,” one resident said. 

Another followed it up with  “He speaks with great authority! We are looking forward to great work from you and the RTCIPF team at large.”

Others were interested and hopeful, but still cautious, comments included:

“We Shall see what will be what.” 

“Hopefully we see more than just ‘Round-about Policing’ and Ticketing. We want guns off the street. Justice and Peace. All the best.”

Also in the comments? Residents seemingly from Martin’s home country of Grenada

 “Proud of you Mr. Martin and I am confident that you will do an excellent job. God is with you and we love and respect you,” said one such individual. 

Other residents were flat-out angry and called for boycotts of the ceremony. 

Rodney Adams, Deputy Commissioner of Police, advised Martin to take stock of and put to use his entire team rather than engaging with a select few.

“I firmly believe that a house divided against itself cannot stand. We, your executive team, are here willing and able to work with you as our team leader to get the job done.”

For his part, Martin made several promises to the people of the TCI, for whom he is now responsible.

“As your Commissioner of Police, I assure you of my unwavering commitment to serve this nation with pride and integrity. I commit to being a Commissioner for the people and doing everything within my power to safeguard our communities.” 

Martin began his tenure on April 22.

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