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90 per cent of Private Flights STUCK as Congestion at PLS spills over

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By Deandrea Hamilton

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#TurksandCaicos, March 24, 2022 – It is indisputable; there is simply not enough space within the uncomfortable facility we call the Providenciales International Airport and not enough room on its extended tarmac either, but you don’t have to be directly at the PLS for the pressures and frustrations of the congestion due to thousands of travellers and over a dozen flights to adversely affect your travel plans.

While everyone agrees this is a time to celebrate, as the demand for the destination is at an all-time high, everyone we have interviewed also agrees the mismanagement of the boom is increasingly becoming a reputational risk threatening to derail the prosperity.

Private airports or Fixed Base Operators say the lack of planning and hours long bans on private aircraft into and out of Providenciales, is maddening and expensive.

“On weekends and particularly Saturdays with the TCIAA imposed ban on all General Aviation aircraft arrivals, many of our clients are made to wait on ground at their point of origin for many hours, some having their flights cancelled as the crew runs out of duty hours.”

Roger Murphy, General Manager, Blue Heron Aviation shared the impact on private air operations is significant and it is impacting the reputation of Turks and Caicos as a leading private jet destination.

TCI consistently ranks in the Top 3.

“The aircraft operators themselves (are) losing flights as the aircraft cannot make the turnarounds in a timely fashion.  So revenue is being lost all around and inconvenience to the top 15 per cent of the High Net Worth individuals coming to the TCI – we are concerned this will push the traffic to other less restrictive destinations.”

Veteran FBO operator Deborah Aharon, CEO of Provo Air Center shared similar sentiments, adding that it is costly, it is a negative strike on the country’s standings and it is also unsafe.

“Of the average 25 planes we have on Saturdays, only three or four of them manage to get in on schedule, and that’s if we’re lucky.  The airport NOTAM blocking private traffic between 12-5pm forces the private jets to try to get here before 12.  Most of them try to come between 11 and 12.  With so many flights expected at the same time, the FBOs have to use all their staff and start them early in the morning.”

Aharon said this solution however is still plagued by decisions local authorities cannot control.

“What happens next is that the FAA sees the potential congestion and institutes flow control, ie they only allow a few jets to depart for Provo at a time.  This means that the rest of our expected jets are delayed until the block is in effect, and now they can’t land until after 5pm.  With flow control still in effect, they start landing after five and continue far into the night.

This forces the FBOs and the tower to keep their staff on long past their usual time – costing money in overtime and ensuring that everybody is extremely tired.  It’s not safe or healthy,” said Aharon on Wednesday.

In two days, the heavy flow of guests through the Providenciales International Airport returns.  The guests are welcomed, the headache the lack of space at the facility creates is not and according to the Turks and Caicos Hotel and Tourism Association, TCHTA this buoyancy continues throughout April.

“We are concerned in a big way, but we know that there are limitations to the existing structure.  We are optimistic that in working with the new CEO some agreeable solutions may be found to resolve the congestion,” said Stacy Cox, Executive Director of the TCHTA.

Godfrey Smith, new interim CEO of the Turks and Caicos Islands Airports Authority joined the team mere months ago.  The problem at the airport is a legacy issue, and he says he is working to rectify it.  The TCIAA also admits to tough decisions related to the FBOs and their decision on the ban of private aircraft is driven by the fact that 96 per cent of guests arrive by commercial flights.

“The decision to put a small exclusive time frame to such air carriers (ONLY) had been implemented for Saturday afternoons to support the vast majority of passengers, taxi-cab operators, and hotel workers. Be clear on this matter, this restriction to FBO operations is for ONLY on SATURDAYS; and ONLY between 12 and 5PM; and is ONLY applied to INBOUND FBO operations. Also, for information TCIAA has been in discussions with FBOs on this matter and the decision is whether the greater impact of this very small window is to the majority visitors to TCI. The TCIAA has waived this this rule in many cases to accommodate FBOs when requested and appropriate,” informed a statement issued yesterday afternoon (March 23).

But for Provo Air Center, which has won numerous global and regional awards for service standards as an operator in destination Turks and Caicos, the fall out due to the private flight ban is a problem in need of equal attention and priority.

“Provo is one of the busiest destinations for private jet traffic in the Caribbean, and the majority of it is charter traffic, ie planes that are not actually owned by the visitors, just rented. Delaying charter flights costs the operators a lot of money – their pilots run out of duty hours while sitting on the ground and the operator has to scramble to find fresh pilots.  They can’t complete their drop off in Provo on time and proceed to their next scheduled job, and it has far reaching financial consequences.  That only needs to happen to them a few times before they learn to stop accepting charter requests to Provo.”

This weekend, it will be worse as Turks and Caicos goes from over 4,000 guests to 13,000 arrivals on Saturday and Sunday.

“TCIAA is well aware of the importance of save guarding our tourism product. The hard-working team at the Authority are diligently working each day to mitigate the current situation…” and it was reiterated, “… the airport in Providenciales is an important economic engine for the overall continued success of these islands. The Ministry, Board of Directors, Executives, the Management and staff of the TCIAA are fully aware of its importance, and all are working to give our visitors a better experience.”

It is expected a stakeholder meeting will happen before Saturday.

Government

$94.1Mfor Health; Knowles Pushes to Keep Care at Home

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Turks and Caicos, April 25, 2026 – A major shift in how healthcare is delivered in the Turks and Caicos Islands is at the center of the Government’s latest budget, with a focus on reducing reliance on overseas treatment and strengthening services at home.

Presenting his contribution to the national debate, Kyle Knowles outlined a strategy aimed at building a more sustainable healthcare system—one that allows more residents to access quality care within the country.

The health sector has been allocated $94.1 million, making it one of the largest areas of public spending in the $550.8 million Budget passed on April 23.

Central to the Minister’s approach is a restructuring of the Treatment Abroad Programme (TAP), which has grown significantly in recent years as more patients are sent overseas for specialized care.

The Government now aims to reverse that trend.

“We are reforming healthcare to ensure long-term sustainability,” Knowles indicated, pointing to efforts to strengthen local services and reduce the need for travel.

The strategy includes improving healthcare infrastructure, expanding services available within the islands and increasing efficiency through the digitization of medical records.

Digitization is expected to support better coordination of care, reduce delays and allow for more accurate tracking of patient needs—part of a broader effort to modernize public services.

The Minister emphasized that the goal is not only cost control, but improved access.

“No family should have to leave home to get quality care,” he said, underscoring the Government’s intention to refocus healthcare delivery on local capacity.

The shift comes as rising healthcare costs continue to place pressure on public finances, with overseas treatment representing one of the most expensive components of the system.

By investing more heavily in domestic services, the Government is seeking to reduce that burden while improving outcomes for residents.

While the direction is clear, details on timelines and the pace of expansion for local services were not fully outlined in the presentation.

Still, the emphasis on sustainability, access and modernization signals a strategic pivot in how healthcare is expected to evolve in the Turks and Caicos Islands.

Angle by Deandrea Hamilton. Built with ChatGPT (AI). Magnetic Media — CAPTURING LIFE.

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Government

Premier Defends Budget Strategy, Rejects Claims of Inefficiency

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Turks and Caicos, April 25, 2026 – Premier Charles Washington Misick has pushed back against criticism of the Government’s newly passed budget, defending both its direction and execution as deliberate and necessary for national development.

Wrapping up debate on the $550.8 million Budget, passed on April 23, the Premier dismissed concerns raised by the Opposition about inefficiency, rising costs and gaps in delivery, insisting the Government’s approach is measured and focused on long-term growth.

“This budget is about delivering for our people,” Misick said, as he reinforced the administration’s commitment to infrastructure, healthcare expansion and broader economic development.

Opposition Leader Edwin Astwood had earlier challenged the Government’s performance, pointing to unfilled posts, delayed projects and what he described as weak execution despite increasing allocations.

In response, the Premier rejected the notion that the Government is failing to deliver, instead arguing that building national capacity takes time and sustained investment.

He maintained that staffing challenges are being addressed and that improvements across ministries are ongoing, even as demand for public services grows.

The Premier also defended the scale of spending, framing it as a necessary step to support development across the islands, rather than unchecked expansion.

“We are investing in the future of this country,” he said, pointing to continued funding for infrastructure, community development and public services.

On the question of equitable growth, Misick reiterated his administration’s focus on balanced development, including ongoing investments in the Family Islands.

He argued that progress is being made, even if transformation is not occurring as rapidly as some would like.

Throughout his closing remarks, the Premier leaned on the country’s economic fundamentals—highlighting strong cash reserves, stable growth projections and international confidence in the Turks and Caicos Islands’ fiscal management.

While the rebuttal addressed criticism head-on, it did not significantly alter the structure of the budget or introduce major new measures in response to concerns raised during the debate.

Instead, the Government’s position remained consistent: the plan is in place, the investments are targeted, and delivery will continue.

The exchange underscores a clear divide—between an Opposition pressing for faster, more measurable results, and a Government maintaining that its strategy is already on course.

Angle by Deandrea Hamilton. Built with ChatGPT (AI). Magnetic Media — CAPTURING LIFE.

PHOTO COURTESY OF THE OFFICE OF THE PREMIER

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Government

Digital Government Push Advances, but Reliability and Security Details Remain Unclear

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Turks and Caicos, April 25, 2026 – There was no mistaking the enthusiasm of the Minister of Finance, Investment and Trade, E. Jay Saunders, as he laid out his vision for a more digitally driven Turks and Caicos Islands—one where services are faster, systems are connected, and doing business is easier.

But within that forward-looking presentation, what remained notably absent were clear timelines and defined measures to ensure data security and system reliability.

“We are moving toward a fully integrated digital government,” Saunders told the House, as he outlined a future where public services are delivered seamlessly through technology.

With responsibility for the country’s economic and digital transformation, Saunders pointed to several areas expected to be reshaped by the rollout of e-government systems, including revenue collection, business licensing, customs processing and access to public services—all designed to reduce delays, improve compliance and streamline transactions.

The vision is one of convenience and efficiency: fewer lines, faster approvals, and systems that communicate across departments rather than operate in silos.

Within the framework of the Government’s $550.8 million Budget, passed on April 23, the digital push is positioned as a key driver of modernization and improved service delivery.

However, for many users, the experience of government systems today remains inconsistent.

Periodic outages, payment disruptions and service downtime continue to affect daily transactions, raising practical concerns about how quickly the country can transition to a fully digital model.

Despite the scale of the ambition, the Minister’s presentation did not directly address how system reliability will be strengthened or how data will be protected as more services move online.

Those elements—uptime, security and resilience—are critical to public confidence, particularly as businesses and residents become increasingly dependent on digital platforms to access government services.

The direction is clear, and the potential impact is significant.

But as the country moves closer to greater digital dependence, the success of that transformation will ultimately rest not just on what is promised—but on whether the systems can be relied upon when they are needed most.

Angle by Deandrea Hamilton. Built with ChatGPT (AI). Magnetic Media — CAPTURING LIFE.

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