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TCI father says, “I tried everything” as he talked about feeling abandoned by TCI Gov’t and NHIP in saving his little girl

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#Providenciales, August 28, 2019 – Turks and Caicos – A Turks and Caicos family today, tearfully shared their traumatic experience of trying to get medical care for their young daughter, who was diagnosed with lung cancer after being moved from hospital to hospital and who tragically died on July 17; now, that family just wants Zharyia Lavonne to be flown home from England.

Even the return of six-year-old Zharyia Stubbs to the Turks and Caicos Islands has reportedly been botched by those whom the family entrusted with the process. 

The funeral home in the United Kingdom and the National Health Insurance Board in the TCI had all of the requisite documents, media was told, three weeks before the funeral date.  Still there was a confusion that led to a delay which resulted in the child missing her own funeral, which was to be held this past Saturday August 24, 2019 at Jericho Baptist Church.

Ira Stubbs is Zharyia’s father and he explained that both he and his wife, Zshanai have been contributors to the National Health Insurance Plan for years and yet, when the time came for urgent, life-saving medical care for their youngest child, the system failed miserably.  Mr. Stubbs said he felt abandoned and that the string of letdowns caused his daughter her life.

Zharyia began visiting the hospital for respiratory problems when she was just three-years-old.  Mr. Stubbs said he suspected her problem to be asthma as the family has a long history of the condition.  However, according to diagnoses, her condition was not asthma and eventually Zharyia was flown to Doctors’ Hospital in Nassau, Bahamas.

Mr. Stubbs said he was satisfied with the treatment there.

Zharyia was healthier after her time at hospital in Nassau and the referral by Doctors’ Hospital for further medical attention was to a respiratory specialist. 

The family explained that with no lung specialist at Doctors’ Hospital and none in the Turks and Caicos, arrangements were made by the National Health Insurance Plan for the child to see the recommended specialist in the Dominican Republic.  In the DR, the service was described as terrible; there was a language barrier and there was no translator to help the family transition.

Mr. Stubbs also accused the health practitioners in the Dominican Republic of being corrupt in some instances and, he reported that they gave his child subpar medical care.  Suspected errors in Zharyia’s treatment, including medication with which her father did not agree all worked to cause his daughter’s condition to worsen, believes Ira Stubbs.

In the Dominican Republic was where Zharyia received the diagnosis of Stage 4 lung cancer.

Father, mother and three siblings told the story and responded to questions in a press conference held this morning at Hemmingway’s Restaurant at the Sands at Grace Bay in Providenciales.  The family was given a week’s accommodation at the Sands by the Hartlings as help in this time of desperate need.

Funds, said Mr Stubbs, are depleted and now he plans to wait for Zharyia to be transported home and then it will be back to the United Kingdom, to get his three other young children settled into school.

In the account, Mr. Stubbs said his daughter was bounced from health care institution to health care institution in a system that failed his family; The Bahamas, the Dominican Republic, Canada and the United Kingdom were cited in his report.

In Canada, care was really good, Mr. Stubbs said.  Zharyia was airlifted to Toronto from the Dominican Republic due to her father’s relentlessness in getting help.  That pursuit took him to the Premier and Finance Minister, Sharlene Robinson who intervened and got approval for Zharyia and both her parents to be medically evacuated to a children’s hospital in Toronto.

Again, there was a hitch when only one parent was allowed to go and when it took one week before the medical team from Canada could stabilize Zharyia in order for her to travel.  There had been questions, said Mr. Stubbs, about the quality of care for Zharyia in the DR by the Canadian medics.

Help for the child was good in at the children’s hospital but it was also limited.  A lung transplant was seen as the only way Zharyia would survive and go on to live a healthy, normal life. 

Again, her father Ira Stubbs, began working.  Dropping off sponsor letters and writing to people and telling his story to media all in the hopes that it would help to raise the profile of the case and raise the $320,000 necessary for the transplant.

Once again, it meant a move for the now, five-year-old little girl who her father said was in excruciating pain.  Her trip home to Providenciales, said Ira Stubbs, was meant to be a maximum 30-days.  Instead it was three months and hindered, reported the family by an unwillingness for the child’s ‘soon to expire’ TCI passport to be fast-tracked or for other arrangements to be made, so that she could travel for medical care.

According to Mr. Stubbs, his daughter picked up on the delays and the frustrations and asked, at one point, ‘why did they do this to me, please continue fighting!’

Those were the moments in the press conference when both mother and father were awash in tears, long pauses by her father to quell the crying and all of the family members at the table were donning t-shirts featuring a radiant portrait of Zharyia; bright eyes and big smile.

“I feel they abandoned us and a vulnerable child,” said Mr. Stubbs.

Eventually, Zharyia made it to further care in the United Kingdom but there too, the Stubbs family felt abandoned by the Turks and Caicos Islands government and the National Health Insurance Plan.

For 30-days the family lived out of a car.  Immigration issues forced a marriage between mother and father in order to bring swift resolve and that flash wedding was said to have taken place at the hospital according to Mr. Stubbs. 

By now Zharyia, who wanted to becoming a doctor was surviving with the help of a ventilator and soon it was clear that money and the transplant were not coming.

Zharyia died on Wednesday July 17, 2019 at 7pm at the Great Ormand Street Hospital for Children (GOSH) in the UK. 

Medical records, request for a new consultant and the autopsy after Zharyia’s death were all met with little to no response from GOSH, said Mr. Stubbs, who also expressed his disdain for the hospital in London.

“We reported in emails, the mental and physical abuse to NHIP,” but we got no support from NHIP.

It was a complicated story, laced with strong charges and the overwhelming distress of the loss of a child.  The family has also received no counselling and feels out of options.

Mr. Stubbs said he wants his daughter home as promised.  Mr. Stubbs said he also needs financial help to get back on his feet and believes $5,000 is sufficient to pay the penalty on airline tickets and get the family re-settled in the UK.

There was another request to the public for that financial assistance.

Magnetic Media has contacted the National Health Insurance Board; Public Relations executive Joddy Harvey has been responsive and promised there would be some communication on this complex and distressing matter.

#magneticmedianews

#ZharyiaLavonne

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Beaches Turks & Caicos welcomes record 111 interns in 2026 summer programme

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Beaches Turks and Caicos Hotel Manager Ghislain Boutoulle was on hand to welcome the over 100 interns at the orientation session recently

PROVIDENCIALES, Turks & Caicos Islands: — Beaches Turks and Caicos Resort has launched its 2026 Summer Internship Programme with a record-breaking cohort of 111 high school and tertiary-level students, marking the largest intake in recent years.

The six-week programme, which runs from July 6 to August 14, 2026, is designed to give young Turks and Caicos Islanders hands-on exposure to the hospitality industry across a wide range of departments.

Human Resources Recruitment Specialist Fitzroy Virgo highlighted the programme’s growing significance, “this is the largest cohort we have had in recent times. We currently have 111 participants with a waiting list of almost another 100. We are happy that we have been able to attract some of the brightest and best young minds in the Turks and Caicos Islands as we have interns from Providenciales, North and South Caicos Islands.”

Virgo also noted that the programme goes beyond technical training, incorporating soft skills workshops in financial literacy, customer service, résumé writing and brand and image management.

General Manager Deryk Meany praised the human resources and training teams for the programme’s sustained growth. “The success of this programme has allowed us to grow each year as we continue to build a conducive learning environment for aspiring professionals in the hospitality industry throughout the Turks and Caicos Islands,” Meany said.

He noted that many of this year’s interns were first introduced to Beaches through educational tours facilitated by the Sandals Foundation. “We are excited to provide training in the various areas but more importantly to train them in the soft skills areas that will allow them to be more marketable after they experience this internship programme.”

Among the interns is Maranatha Academy fifth form student Vernae Handfield, who has set her sights on the culinary arts. “My dream is to explore the culinary world and to be a Michelin chef in the future — hence my reason for wanting to start my experience here at the largest resort in the Turks and Caicos Islands,” Handfield shared. “I’m looking forward to learning from all these experts who have many years of experience in the different cuisines.”

For others, the programme offers a bridge between classroom theory and real-world application. Keiser University accounting major Sean Astwood II said the opportunity is perfectly aligned with his academic goals. “I want to be able to put into practice my theoretical knowledge into the field of accounting and eventually auditing. Getting the opportunity here at Beaches Turks and Caicos Resort is the perfect environment for me to start to build my skills. I’m grateful for this experience to be immersed into this dynamic working environment.”

The programme has also fostered a culture of return, with several interns participating for multiple consecutive years — a testament to the quality and lasting impact of the experience. As Beaches Turks and Caicos continues to expand its community engagement through hospitality education, the 2026 cohort stands as a powerful reflection of the resort’s commitment to developing local talent and strengthening the Turks and Caicos Islands’ hospitality workforce for years to come.

Photo Insert: A section of the audience at the Beaches Turks and Caicos 2026 summer internship programme at the Caribbean Village conference room

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Multi-Agency Operation Targets Illegal Occupation of Crown land in Blue Hills  

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Providenciales, Turks and Caicos Islands, July 9, 2026- The Crown Land Unit, with coordination and support from the Informal Settlements Unit (ISU), conducted a multi-agency enforcement exercise in the Blue Hills area off Tom Lightbourne Road and opposite the dump on Thursday, July 2, 2026, as part of the Government’s ongoing efforts to protect Crown land from illegal occupation and encroachment.

The operation brought together representatives from the Crown Land Unit, the ISU, the Planning Department and the Royal Turks and Caicos Islands Police Force who provided security for the exercise. Following a briefing, inspections were carried out across a number of parcels of Crown land where illegal structures and other unauthorised uses had been identified.

During the exercise, officers served a total of eleven (11) Letters of Illegal Occupation to occupied structures, while six (6) Section 22 Notices of Unauthorised Occupation were issued in accordance with the provisions of the Crown Land Act. In addition to illegally constructed buildings, notices were also issued in relation to the unauthorised placement of vehicles, boats and a jet ski on Crown land. Where occupants were not present, notices were affixed to the relevant structures or locations.

The Government of the Turks and Caicos Islands reminds the public that occupying or otherwise using Crown land without lawful authority is an offence under the Crown Land Act. These inspections and enforcement activities form part of a sustained programme aimed at safeguarding public lands, discouraging unlawful development and ensuring that Crown land is managed in the best interests of the people of the Turks and Caicos Islands.

The Crown Land Unit will continue to work closely with its partner agencies to identify and address instances of illegal occupation across the Islands. Persons occupying Crown land without authorisation are encouraged to comply with all notices issued and to seek guidance from the relevant authorities where necessary.

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Beaches Turks & Caicos Opens Team Members State of the Art Welcome Centre  

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PROVIDENCIALES, Turks & Caicos Islands: — Beaches Turks and Caicos has officially unveiled its newly constructed Team Member Welcome Centre, marking a significant milestone in the resort’s ongoing Beaches 2.0 transformation.

The new facility, introduced as part of phase one of the development, is designed to centralize essential services and amenities for team members while elevating comfort, convenience and overall workplace satisfaction. The space now houses a state-of-the-art cafeteria, a multimedia training room, the human resources department, expanded locker and changing facilities and an automated banking machine- creating a comprehensive, one-stop hub for team members.

Speaking at the opening, General Manager Deryk Meany emphasized the broader vision behind the investment and its alignment with the brand’s evolution.

“This is one more step in Beaches 2.0 being consistent, providing personalized service and taking it to the next level for our team members to be comfortable. I want my team to know that this resort is the most ideal place to work and we are invested in their comfort and wellbeing” Meany stated.

The initiative reflects a growing recognition within the hospitality sector that employee experience is connected to guest satisfaction. Beaches Turks and Caicos has prioritized modern infrastructure and staff focused amenities to strengthen team engagement while reinforcing its reputation as a leading employer in the Turks and Caicos Islands.

Regional Managing Director James McAnally described the Welcome Centre as a space for employees’ well-being and operational excellence.

“This project is a long-term plan that was designed to provide comfort for every team member,” McAnally said. “The new dining space can rival fine dining restaurants on the island. We have provided the best for our team and we want them to enjoy the amenities as we continue to enhance the family atmosphere at Beaches Turks and Caicos.”

The restaurant which is a standout feature of the new facility, offers a modern dining experience with upgraded seating, contemporary finishes and an enhanced menu selection. Designed with both functionality and aesthetics in mind, the space reflects the resort’s commitment to quality for its team.

In addition to dining, the multimedia training room introduces advanced learning capabilities, supporting ongoing team development through interactive and technology-driven training sessions. The inclusion of human resources within the same complex further streamlines comprehensive space for staff related services, while the expanded locker and changing areas address a conducive working facilities space for the team.

Long-serving team member Carlton Salmon praised the development, noting its impact on morale and daily operations.

“This place is simply amazing,” Salmon shared.

“The style and design are similar to the new Treasure Beach Village. This is Beaches 2.0. Every team member has given positive ratings for not only the food, but the one-stop shop idea.”

The Welcome Centre’s opening signals more than just a physical upgrade. It shows that Beaches Turks and Caicos continues to position itself as a forward-thinking leader in Caribbean hospitality.

As phase one comes to fruition, anticipation is already building for future enhancements under the Beaches 2.0 initiative, which aims to further integrate innovation, community support and elevated service standards across the resort.

 

PHOTO CAPTION: The official ribbon cutting at the Welcome Centre has (l-r) Curtis Lee, Hotel Manager,  Phildreka Campbell, Learning and Development Manager,  Patricia Talbot, Restaurant Manager,  Javain Campbell,  Diamond team member, James McAnally, Regional Managing Director,  Deryk Meany,  General Manager,  Owenta Coleby, Human Resources Manager,  Tanya Swann,  Executive Assistant Manager Treasure Beach Village, and Dr Anya Malcolm-Gibbs, Director of Special Education Needs Services

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