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New FirstCaribbean Mobile App Features

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#Bahamas, December 18, 2017 – Nassau  – CIBC FirstCaribbean has put the power to monitor their debit and credit card accounts for fraud in the hands of its clients by introducing client-controlled anti-fraud tools, such as a geo-location service, transaction controls (including the ability to Freeze their Card) and real-time alerts, to its award-winning mobile banking app just in time for the holidays.

The new features demonstrate the importance of clients’ card safety and security to CIBC FirstCaribbean.

“The bank is committed to putting industry leading mobile banking capabilities in our clients’ hands”, says Trevor Torzsas, Managing Director Cards and Customer Relationship Management.

“We listened to our clients and added these enhancements to meet their needs and demands.   We added a two-step verification process (fingerprint/touch ID sign in) as well as the capability for card users to transfer funds and track and monitor their transactions from their smartphones.   We are proud to now offer new capabilities that add an extra layer of protection.”

The new services are built on Visa technology called mobile location confirmation and Freeze your card service – the first features of their kind to be offered by a bank within the English-speaking Caribbean region.   The Freeze My Card feature allows clients to place a temporary freeze on their debit and credit cards if they misplace or lose their card.   Clients will be able to reactivate their card when they have located their lost card – all through their mobile phone.

Clients are also now able to make use of the Mobile Location Confirmation feature.   Enabling this feature notifies CIBC FirstCaribbean of the client’s location and compares the location of the client to their card’s location.   This feature is available on credit cards only.   Additionally, the enhanced mobile banking app allows clients to receive real time alerts as soon as any transaction is processed on their debit or credit card.

The features were made available to clients throughout the region last week. Users can opt in or out through their CIBC FirstCaribbean Mobile banking app. The enhancements are available on both Android and Apple devices.

“So far, within days of being available in the app stores, a significant number of CIBC FirstCaribbean clients have opted for the new upgrades.   The successful uptake of the features is a result of the bank’s client centric app development.   Clients have asked for better fraud protection and we gave it to them”, Torzsas said.

A little over a year ago the bank launched the successful mobile banking app throughout the region.   The app joined CIBC FirstCaribbean’s convenience channels – including the internet banking and ABM services.   The continual enhancements of the app are a sign of CIBC FirstCaribbean’s commitment to provide a banking experience that fits the lives of its clients.   According to Mr. Torzsas, more digital channel enhancements are in motion to be rolled out in the coming year.

Press Release: CIBCFCIB

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Bahamas News

Bahamas economic growth

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Rashaed Esson

Staff Writer

The Bahamas’ economy is in good standing according to reports from the Bahamas National Statistical Institute which released the Quarterly Gross Domestic Product Series. They indicate that quarterly GDP trends for 2023 saw increases compared to 2022, a sign of recovery from the Covid 19 pandemic.

The most significant increase was 9.9 percent in the first quarter of 2023, and the industries responsible for the growth include Accommodations and food, construction and Arts.

 

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Bahamas News

RBC appoints new Country Manager and Area Vice President for Turks & Caicos 

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RBC Royal Bank (Bahamas) Limited (“RBC”) is pleased to announce the recent appointment of Kerryl-Lyn King-Henry as Country Manager and Area Vice President (“AVP”), Personal and Commercial Banking, Turks & Caicos Islands (TCI).

In her new role as Country Manager and AVP, King-Henry will take on full responsibility for the bank’s operations, strategy, and development in the TCI market, with a strong focus on solidifying partnerships with the Government, regulatory bodies, and the local community.

King-Henry brings to the role a dynamism influenced by nearly 25 years of industry experience. Prior to her new appointment, she served as AVP of Business Banking in Trinidad and Tobago. She has held progressively senior roles within both personal and commercial banking, as well as various functional units.

King-Henry holds a Master of Business Administration (MBA) degree, with a specialization in Leadership, FinTech and Big Data Analysis, in addition to a Bachelor’s Degree in Business Administration. Further enriching her professional profile, Kerryl-Lyn is a certified John C. Maxwell Coach, Trainer, Teacher, and Speaker. Her passion for leadership and development is matched by her commitment to community service, as she actively volunteers her time and leverages her professional expertise to mentor and support others. “

Kerryl-Lyn’s extensive experience and proven leadership capabilities make her the perfect choice to lead our operations in the Turks & Caicos Islands,” said Ericka Rolle, RBC’s Managing Director and Vice President, Personal Banking, The Bahamas and TCI.

“Her commitment to excellence, combined with a genuine passion for community engagement, aligns perfectly with our Bank’s purpose of helping clients thrive and communities prosper. We are excited to see the positive impact she will undoubtedly bring to her new role,” she added.

 

 

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Bahamas News

Get your laugh on, March On show coming to Turks and Caicos with box office at IGA Friday and Saturday

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Dana Malcolm 

Staff Writer 

After resounding success in the Bahamas, hit play ‘March On, The Story of Us’ has been inundated with requests to take their show on the road, and the first location they’ll be hitting is Providenciales Turks and Caicos with tickets on sale this weekend from May 3 to 5.

Magnetic Media spoke to Gea Pierre, playwright, who told us the TCI was a natural first choice for the cast and crew. 

“We started ‘March On’ in November 2023 and it was really an opportunity for us to tell a story, the story of the Bahamas and to encompass the nations that we have an amazing relationship with like the Turks and Caicos,” she continued “We really got a lot of people calling [for the play] from [the TCI], so much so we really had to pay attention.” 

The response to ‘March On’ at home and abroad was overwhelming.

“To say it went well is an understatement, even before we opened we got calls from Canada, from all over the US with people wanting us to come and perform.” 

And take the show on the road they did! Gea and her team have launched “March On: The Tour” and will be in Providenciales to perform on May 10th and 11th. It’s the first of a number of stops which include Nassau and several US locations. 

A ticket booth will be set up from today, Friday May 3 in the foyer of IGA grocery store beginning at 1 p.m. Friday and then again all day on Saturday, allowing residents to purchase with cash. 

Online tickets are available for purchase with credit cards. Then the full team returns on Friday, May 11 for the actual showing at 8 pm and their two showings on Saturday at 4pm and 8 pm. The venue is Brayton Hall, Providenciales under the patronage of Washington Misick, TCI Premier and First Lady Delthia Misick.

Describing the close familial relationships between the TCI and the Bahamas, for many on the crew it will be like coming home Gea told us, for others it will be a treat to visit for the first time, the places that their grandparents described. 

Tickets are only $60 for general seating and $75 for VIP seating. 

Gea maintained that the team wanted to keep the show as accessible to residents as possible.

As for why you should come out and see the play, other than the great price point:

“The way that people have responded to it is non stoplaughter, people have been moved to tears because there’s some emotion. It does not only lend to Bahamians. It’s a family drama, and anyone who’s ever been a part of a family is going to get something out of it, and something moving.”

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