Connect with us

Caribbean News

CHTA Announces CHIEF 2023 Awards, Recognizing Best Practices in the Hospitality and Tourism Industry

Published

on

Kevin Cooper, General Manager, and Mary Calliste, Assistant Manager, True Blue Bay Boutique Resort in Grenada (center), with (from left to right) CHIEF Program Chair Bill Clegg; CHTA President Nicola Madden-Greig, and Vanessa Ledesma, Acting CEO and Director General, CHTA

Bucuti & Tara Beach Resort owner and CEO Ewald Biemans (fourth from left) and his team with Bill Clegg, Vanessa Ledesma, Nicola Madden-Greig, and Kyle Mais, Chairman of the Caribbean Alliance for Sustainable Tourism (CAST) (right).

#Miami, Florida, December 15, 2023 – The Caribbean Hotel and Tourism Association (CHTA) has announced the winners and finalists of the prestigious Caribbean Hotel Industry Exchange Forum (CHIEF) 2023 Awards. The winners were revealed at the annual CHIEF event, which took place from November 29 to December 1, 2023, in Miami, FL. These awards recognize the outstanding initiatives in the Caribbean hospitality industry.

The CHIEF Awards were established to recognize successful practices of CHTA member hotels and tourism-related enterprises across five key areas – Environmental Sustainability, Innovative Sales and Marketing, People (Staff) Development and Support, Social Responsibility, and Tech Transformation.

Sanovnik Destang, Executive Director of Bay Gardens Resorts (center) and his team with Vanessa Ledesma, Nicola Madden-Greig and Bill Clegg

The first-place CHIEF Award in the Environmental Sustainability category went to Grenada’s True Blue Bay Boutique Resort for its dedication to environmental sustainability, demonstrating leadership in eco-friendly practices within the hospitality sector. True Blue Bay Resort’s groundbreaking initiatives include a Biogas Digester project with KTH Royal Institute of Technology University, the expansion of rainwater collection systems, and a commitment to achieving zero plastic waste within two years.

Aruba’s Bucuti & Tara Beach Resort, which earned hall-of-fame CHIEF Award recognition for environmental sustainability, tied for runner-up with St. Lucia’s Jade Mountain.

In the Innovative Sales and Marketing category, St. Lucia’s Bay Gardens Resorts took the top spot for its inventive approach to sales and marketing. Their success is measured by a 40% YTD increase in booking engine revenue, driven by innovative digital marketing tools, including Triptease pop-up messages and engaging social media strategies that garnered over 15% growth on TikTok. Last year’s top-placed Bucuti & Tara Beach Resort returned to the podium, copping second place this year.

From left: Bill Clegg; Vanessa Ledesma; Patrice Simon, Executive Director, Antigua & Barbuda Hotels and Tourism Association; and Nicola Madden-Greig

Recognizing the crucial role of People Development and Support, the Antigua & Barbuda Hotels and Tourism Association took top place. Its inspiring “Unveiling Hospitality Professionals” project, leading up to Tourism Week 2023, highlighted the stories of dedicated individuals in various sectors, fostering talent and supporting team members while reaching over 20,000 views per video. Jamaica’s Half Moon and Mount Cinnamon Resort & Beach Club in Grenada were the runners-up in the category.

The Social Responsibility category was claimed by The Bahamas Ministry of Tourism, Investments and Aviation, and its digital agency Tambourine. Their “Our Ocean, Our Future” initiative, in partnership with Hidden Worlds, raised $20,000 for marine sustainability and showcased the impact of immersive experiences on environmental awareness, achieving media coverage in 15 publications. Grace Bay Car Rentals in Turks & Caicos followed closely as this year’s runner-up.

Tambourine Sales Executive Jordan Iten (center) with Nicola Madden-Greig and Vanessa Ledesma

In the Tech Transformation category, GuestChat took the top spot with its customized chat capability, enhancing customer engagement. GuestChat’s innovative approach includes the incorporation of ChatGPT into the automatic messaging mix. This addition allows the system to utilize FAQs and internal documents, ensuring highly accurate answers that specifically adhere to the content in the documents, thus reducing the number of “hallucinations” and providing precise responses. Away Together, an app that allows for efficient and secure communication to enhance guest experiences in real-time, captured second place.

President of CHTA, Nicola Madden-Greig, extended appreciation to CHIEF sponsors whose support was instrumental in making the event possible and advancing the region’s hospitality industry. This year’s sponsors included ADA Cosmetics, BWH Hotels, Figment Design, Interval, Marketplace Excellence, Mastercard, Saint Lucia Hospitality & Tourism Association (SLHTA), STR and Travelzoo.

Pictured from left to right: Bill Clegg; Vanessa Ledesma; Nima Anvar, CEO, GuestChat; and Nicola Madden-Greig

“Celebrating excellence in hospitality and tourism, the CHIEF Awards illuminate the brightest stars in our industry. Their dedication to excellence not only elevates their own tourism entities but also inspires a new standard for the entire hospitality community. In honoring these champions, we recognize not just their achievements, but also the transformative power of innovation, sustainability, and commitment to people and community. Congratulations to all the winners and finalists,” remarked Bill Clegg, CHIEF Program Chair and Regional Director of Development, Mid-Atlantic U.S. and Caribbean Regions for BWH Hotels.

For more information about the 2023 CHIEF Awards and the Caribbean Hotel and Tourism Association, visit www.chtachief.com.

About the Caribbean Hotel and Tourism Association (CHTA)

The Caribbean Hotel and Tourism Association (CHTA) is the Caribbean’s leading association representing the interests of national hotel and tourism associations. For more than 60 years, CHTA has been the backbone of the Caribbean hospitality industry. Working with some 1,000 hotel and allied members, and 33 National Hotel Associations, CHTA is shaping the Caribbean’s future and helping members to grow their businesses. Whether helping to navigate critical issues in sales and marketing, sustainability, legislative issues, emerging technologies, climate change, data and intelligence or, looking for avenues and ideas to better market and manage businesses, CHTA is helping members on issues which matter most.

 For further information, visit www.caribbeanhotelandtourism.com

Continue Reading

Caribbean News

Seven Days. Seven Nations. One Storm — Hurricane Melissa

Published

on

A week of wind, water, and heartbreak

 

From Haiti’s hillsides to Bermuda’s reefs, seven Caribbean nations have been battered, bruised, and forever marked by Hurricane Melissa — a storm that tested not only the region’s infrastructure but its unshakable spirit of unity.

Saturday–Sunday, October 25–26 – The First Strike: Hispaniola

Before the storm even earned its name, torrential rain and flash floods swept across Haiti and the Dominican Republic, claiming lives and tearing through rural communities.

In southern Haiti, rivers burst their banks, swallowing roads and homes; 23 people were confirmed dead by Sunday evening. Across the border, one death was reported in the Dominican Republic as swollen rivers cut off villages in Barahona and Pedernales.

By nightfall, the tropical system had strengthened — and the Caribbean knew it was facing something historic.

Monday, October 27 – Evacuations and Airlifts

In The Bahamas, Prime Minister Philip Davis issued a mandatory evacuation for the MICAL Islands — Mayaguana, Inagua, Crooked Island, Acklins, Long Cay, and Ragged Island.

Bahamasair added extra flights as the nation braced for what forecasters warned could become the strongest storm in nearly two decades.

Meanwhile, Jamaica, Turks & Caicos, and Cuba activated their national emergency operations centers.

Tuesday, October 28 – Jamaica and Haiti Hit Hard

By afternoon, Hurricane Melissa made landfall near St Elizabeth, Jamaica, as a Category 5 hurricane — winds of 185 mph, central pressure 892 mb, the lowest ever recorded so close to the island.

Roads collapsed, bridges washed away, and Black River Hospital lost its roof. Power failed for 72 percent of the island.

BOJ TV footage shows split asphalt, sparking lines, and flooded communities abandoned for safety.

Initially four were reported dead, that grew to seven deaths and heavy damage in 170 communities; Andrew Holness, Jamaican Prime Minister calling it “a national test of resilience.”

Haiti, still recovering from the weekend’s flooding, was hit again as outer bands dumped more rain on Les Cayes and Jacmel, deepening the humanitarian crisis.

Wednesday, October 29 – Crossing to Cuba

Weakened slightly to Category 4 (145 mph), Melissa tracked north-northeast at 8 mph, hammering eastern Cuba with hurricane-force winds

and mudslides. Over 15 000 people were evacuated from Santiago de Cuba and Holguín.

In Turks & Caicos, the Regiment deployed to Grand Turk, Salt Cay, South, North and Middle Caicos, preparing shelters and securing public buildings.

Thursday, October 30 – The Bahamas and the All Clear

Melissa’s speed increased, sparing the northern Caribbean its worst.

The Bahamas Airport Authority closed 13 airports from Mayaguana to Exuma International; none reported casualties, though infrastructure suffered.

In Turks & Caicos, the all-clear came early Thursday after minimal impact.  Premier Washington Misick expressed gratitude and pledged support for neighbors:

“We must act — not only with words, but with compassion and deeds.”

Friday, October 31 – Counting the Cost

By Friday, Melissa had weakened to Category 3 (120 mph) north of Cuba.

The Bahamas Department of Meteorology issued its final alert, lifting warnings for the southern islands.

Regional toll:

  • Haiti: 23 dead, thousands displaced.
  • Jamaica: 7 dead, 170 communities damaged; 72% without electricity
  • Cuba: 2 dead, 15, 000 evacuated.
  • Dominican Republic: 1 dead, flooding in southwest.
  • Bahamas: 0 dead, minor infrastructure damage and flooding in southeast.
  • Turks & Caicos: minimal to no impact.

Relief and Reconnection

The Cayman Islands became the first government to touch down in Jamaica post-storm. Premier Juliana O’Connor-Connolly led a contingent bringing a plane-load of essentials and pledged US $1.2 million in aid.

Reggae icon Shaggy arrived on a private jet with friends, delivering food, medical kits, and hygiene supplies.

Meanwhile, Starlink and FLOW Jamaica activated emergency satellite internet across Jamaica providing free connectivity through November.

From overseas, U.S. President Donald Trump, speaking during his Asia tour, announced that American search-and-rescue teams and disaster aid will support the region.

“They can depend on U.S. assistance as they recover from this historic storm,” he said.

Faith, Funds, and False Websites

The Government of Jamaica and the Sandals Foundation have both launched verified donation portals for recovery. Officials are warning against fake crowdfunding pages posing as relief sites and urging donors to use only official channels.

A Seventh Nation in the Crosshairs – Bermuda

As Hurricane Melissa left the Caribbean basin, Bermuda found itself next in line.

Forecasts indicated the storm would pass just west of the island late Thursday into Friday, likely as a Category 1 to 2 hurricane with sustained winds near 105 mph.

Though far weaker than when it ravaged Jamaica, officials issued a hurricane warning, urging residents to secure property and expect tropical-storm conditions.

By all appearances Bermuda is heeding the warnings

The Human Response

Across the Caribbean, solidarity surged.

The Global Empowerment Mission (GEM) in Miami began airlifting relief supplies, while churches, civic groups, and businesses in The Bahamas and Turks & Caicos organized drives for displaced families.

“Your dedication gave our islands the strength to face the storm,” Premier Misick said. “Together, as one Caribbean family, we will rise stronger.”

Resilience in the Wake

Melissa’s winds may have faded, but her impact endures. Engineers are inspecting bridges, hillsides, and water systems; volunteers are clearing debris and distributing aid in communities still cut off.

From Haiti’s ravaged river valleys to Jamaica’s sugar towns, from Cuba’s eastern hills to The Bahamas’ salt ponds and Bermuda’s reefs, the region once again stands at the crossroads of ruin and renewal — and leans, as always, toward hope and a faithful God

Continue Reading

Caribbean News

Haitian Pushback Halts Controversial Constitution Rewrite — What’s Next?

Published

on

Deandrea Hamilton | Editor

 

Haitian media, legal scholars and civic voices did what bullets and barricades couldn’t: they stopped a sweeping constitutional overhaul widely branded as anti-democratic.  Editorials and analyses tore into proposals to abolish the Senate, scrap the prime minister, shift to one-round presidential elections, expand presidential power, and open high office to dual-nationals—a package critics said would hard-wire dominance into the executive at a moment of near-lawless insecurity.

The Venice Commission—Europe’s top constitutional advisory body—didn’t mince words either. In a formal opinion requested by Haiti’s provisional electoral authorities, it pressed for clear legal safeguards and credible conditions before any referendum, including measures to prevent gang interference in the electoral process—an implicit rebuke of pushing a foundational rewrite amid a security collapse.

Facing that drumbeat, Haiti’s Transitional Presidential Council has now formally ended the constitutional-reform initiative. The decision, taken at a Council of Ministers meeting at the National Palace, effectively aborts the rewrite track that has haunted Haiti since the Moïse and Henry eras.

So what now? Per the Miami Herald, the pivot is back to basics: security first, elections next. That means stabilizing Port-au-Prince enough to run a vote, rebuilding the electoral timetable, and empowering the provisional electoral machinery—none of which is simple when gangs control vast chunks of the capital and state authority remains fragile. Recent headlines underline the risk: gunfire has disrupted top-level government meetings, a visceral reminder that constitutional theory means little without territorial control.

Bottom line: Haitian journalists and public intellectuals helped slam the brakes on a high-stakes centralization of power that lacked legitimacy and safe conditions. International constitutional experts added weight, and the transition authorities finally conceded reality. Now the fight shifts to making an election possible—clean rolls, secure polling, and credible oversight—under circumstances that are still hostile to democracy. If the state can’t guarantee basic safety, any ballot is theater. If it can, shelving the rewrite may prove the first real step back toward consent of the governed.

Continue Reading

Caribbean News

Political Theatre? Caribbean Parliamentarians Walk Out on House Speaker

Published

on

By Deandrea Hamilton | Magnetic Media

 

October 14, 2025 – It’s being called political theatre — but for citizens, constitutional watchdogs, and democracy advocates across the Caribbean, it feels far more serious. Within a single week, two national parliaments — in Trinidad and Tobago and St. Kitts and Nevis — descended into turmoil as opposition members stormed out in protest, accusing their Speakers of bias, overreach, and abuse of parliamentary procedure.

For observers, the walkouts signal a deeper problem: erosion of trust in the very institutions meant to safeguard democracy. When Speakers are viewed as political enforcers instead of neutral referees, parliaments stop functioning as chambers of debate and start performing as stages for power and spectacle — with citizens left wondering who, if anyone, is still accountable.

October 6: St. Kitts Parliament Erupts

The first walkout erupted in Basseterre on October 6, 2025, when Dr. Timothy Harris, former Prime Minister and now Opposition Leader, led his team out of the St. Kitts and Nevis National Assembly in a protest that stunned the chamber.

The flashpoint came as the Speaker moved to approve more than three years’ worth of unratified parliamentary minutes in one sitting — covering 27 meetings and three national budgets — without individual review or debate.

Dr. Harris called the move “a flagrant breach of the Constitution and parliamentary tradition,” warning that the practice undermines transparency and accountability. “No serious parliament can go years without approving a single set of minutes,” he said after exiting the chamber.

The Speaker defended the decision as administrative housekeeping, but critics were unconvinced, branding the move a “world record disgrace.” The opposition’s walkout triggered renewed calls for the Speaker’s resignation and sparked a wider public discussion about record-keeping, accountability, and respect for parliamentary norms in St. Kitts and Nevis.

October 10: Trinidad Opposition Follows Suit

Four days later, on October 10, 2025, the Opposition United National Congress (UNC) in Trinidad and Tobago staged its own walkout from the House of Representatives in Port of Spain.

The UNC accused the Speaker of partisan bias, claiming she had repeatedly blocked urgent questions, ignored points of order, and allowed government members to breach standing orders without consequence.

“The Speaker has failed in her duty to act impartially,” the Opposition declared in a statement. “Parliament is not the property of any political party or Presiding Officer.”

The dramatic exit was seen as a culmination of months of rising tension and frustration, with opposition MPs arguing that parliamentary rules were being selectively applied to silence dissenting voices.

Political analyst Dr. Marcia Ferdinand described the twin walkouts as “a warning sign that parliamentary democracy in the Caribbean is teetering on the edge of performative politics.”

“When chairs become political shields rather than constitutional referees,” she said, “democracy becomes theatre, not governance.”

A Pattern Emerging

While St. Kitts and Trinidad are very different political environments, both incidents point to the same regional fault line: the perception that Speakers — the guardians of parliamentary order — are no longer impartial.

In Westminster-style systems like those across the Caribbean, the Speaker’s authority depends not on power but on public confidence in fairness. Once that credibility erodes, parliamentary control collapses into confrontation.

Governance experts say the implications are serious: eroded trust between government and opposition, declining public confidence in state institutions, and growing voter cynicism that “rules” are flexible tools of political advantage.

Why It Matters

Parliamentary walkouts are not new in the Caribbean, but what makes these recent events different is their frequency and intensity — and the regional echo they’ve created. Social media has amplified images of lawmakers storming out, with citizens from Barbados to Belize questioning whether the same erosion of decorum could be happening in their own legislatures.

Analysts warn that if this perception takes hold, it risks diminishing the moral authority of parliamentary democracy itself.

“Once opposition MPs believe the rules are rigged, and once citizens believe Parliament is just performance,” said one Caribbean governance researcher, “you’ve lost the most valuable currency in democracy — trust.”

Restoring Balance

Political reformers across the region are calling for tighter Standing Order enforcement, independent parliamentary service commissions, and training to strengthen Speaker neutrality. Civil society leaders say the public must also play its part by demanding transparency and refusing to normalize partisan manipulation of parliamentary procedure.

Whether these twin walkouts become catalysts for reform — or simply another episode of Caribbean political theatre — will depend on what happens next inside those chambers.

For now, democracy watchers agree on one thing: when opposition leaders feel the only way to be heard is to walk out, the entire democratic house — not just its Speaker — is in danger of collapse.

 

Angle by Deandrea Hamilton. Built with ChatGPT (AI). Magnetic Media — CAPTURING LIFE.

Continue Reading

FIND US ON FACEBOOK

TRENDING