News
Security Officers and Mental Health Officers Undergo Training in Managing Mentally Disordered Patients
PRESS RELEASE
MINISTRY OF HEALTH AND HUMAN SERVICES
Providenciales, Turks and Caicos Islands – Tuesday, 11 March 2025: The Department of Behavioral Health Services, within the Ministry of Health and Human Services, successfully conducted a Mental Health Special Training for Security Officers and Mental Health Officers between 27 and 28 February 2025 in Grand Turk and Providenciales respectively.
The training was a collaborative effort between the Department of Behavioral Health Services and Spence Security. Facilitators of the training were Mr. Albert Olivera, Dr. Alicia Malcolm – Director of DBHS and Diana Dizon – Psychiatrist for Zone 2. The training was aimed at providing a comprehensive understanding of mental health management for security officers which is crucial for effectively handling situations involving psychiatric/high-risk clients and ensuring the safety and well-being of medical staff, security officers and clients in their
The training covered critical topics to equip security officers and mental health officers with essential skills including:
- Mental Health: Importance and Relevance to security officers
- Identifying Mental Health Issues: Signs and Symptoms
- Strategies for Restraining Assistance: Best Practices
- Effective Communication Strategies for Supporting Individuals in Distress
- Crisis Intervention Techniques: Practical Scenarios and Role-Playing
The Minister of Health, Hon. Kyle Knowles, stated: “The Ministry of Health and Human Services remains committed to delivering the best practices in Mental Health in the Turks and Caicos and ensuring clients as well as those entrusted with their care are safe.”
For more information on the Department of Behavioural Health Services, please contact us on the following numbers; 338-3613 Grand Turk, 338-3616 Providenciales and be sure to visit our website www.gov.tc/dmhsd and follow our social media accounts www.facebook.com/TCIDBHS and @TCIDBHS on Instagram.