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NHIB PLACED UNDER EXAMINATION, MINISTRY OF HEALTH AND HUMAN SERVICES REMOVES NHIB BOARD AND CEO AND BEGINS IMPLEMENTATION OF STABLIZATION AND RESCUE PLAN

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PRESS RELEASE

FROM THE MINISTRY OF HEALTH AND HUMAN SERVICES

 

 

 

Providenciales, Turks and Caicos Islands 7th March 2025 – Services (MOHHS) announces the immediate placement of the National Health Insurance Board into examination in accordance with section 39 of the Public Finance Management Ordinance and removes of the Board of Directors and the Chief Executive Officer (CEO). This action is due to Governor on the advice of the Cabinet, being satisfied on reasonable grounds that the financial viability of the NHIB is at risk or poses systemic risks to the public finances.

The decision to take this necessary action follows a comprehensive review of the NHIB’s financial operations, which revealed serious concerns about the financial viability of the NHIB and the need to ensure proper financial management and systems are restored to stabilize the NHIB so that it can carry out its functions in keeping with its statutory responsibilities.

The National Health Insurance Board (NHIB) plays a vital role in ensuring access to essential healthcare services for the people of the Turks and Caicos Islands. Through its management of the National Health Insurance Plan (NHIP), the NHIB provides coverage for medical treatments, local and overseas referrals, and other critical healthcare interventions that improve the quality of life for citizens and residents.

Sound financial management and transparency are the cornerstones of any public institution, particularly one as crucial as the NHIB. Proper oversight ensures that public funds are used efficiently, services are delivered equitably, and the trust of the people is maintained. The appointment of a well-established and experienced firm to conduct the review and make recommendations on how to improve the sustainability of the organization.

What is Examination – Examination is a statutory process for statutory bodies which is similar to the process referred to as Company Administration in respect of a private company, whereby an Insolvency Practitioner is appointed as Administrator to restructure a private company, with the aim of either turning it into a profitable company to preserve value and employment.  In essence, administration seeks to either provide time for a business to restructure and become profitable.  As a statutory body, the NHIB is not a company and cannot be placed in administration.  Being placed under Examination in accordance with section 39(2) of the Public Finance Management Ordinance is the similar process for statutory bodies.

The objective of the NHIB entering into examination is to stabilise and rescue it through proper management and restructuring to help it return to financial viability in a controlled and orderly manner under the management of suitably experienced and qualified experts in financial management.

The NHIB will continue to operate and carry out its functions.  These steps are being taken to ensure that the underlying business operations are undertaken through strong financial and administrative management and where necessary, restructuring.   Section 39(2)(b)(ii) of the Public Finance Management Ordinance allows for the Governor, on the advice of the Cabinet, to remove the members of the board of the NHIB from office and appoint a new board or a person to take over the management of that statutory body.  Acting in accordance with section 39(2)(b)(ii) of the PFM, Her Excellency the Governor Dileeni Daniel Selveratnam, acting on the advice of the Cabinet –

  1. a)         removed the existing Board of the NHIB and appointed an Interim Board, as follows:
  2. i)          Permanent Secretary, Premier’s Office, Interim Chairperson;
  3. ii)         the Deputy Governor or her representative;

iii)       the Attorney General or her representative;

  1. iv)        the Permanent Secretary, Finance or her representative;
  2. v)         the Permanent Secretary in the Ministry with responsibility for health or her representative;
  3. vi)        the Director of Health Services (Chief Medical Officer);

vii)       the Director of the National Insurance Board;

viii)     the Interim Chief Executive Officer.

  1. b)         appointed INTERPATH, an experienced professional firm as examiner in accordance with section 39(2)(i) of the PFMO.

The Hon. Minister of Health, Kyle Knowles, acting on the policy advice of the Cabinet, has today appointed Dr. Pharez George, as Interim Chief Executive Officer for the time being.

Examination is appropriate because the NHIB is financially distressed but has underlying value and serves a key purpose.  Section 39(2) of the PFMO empowers to the Governor on reasonable grounds, to place the NHIB into examination, where the financial viability of the NHIB is at risk or the NHIB poses systemic risks to the public finances.  The statutory body examination process may be a tough and intimidating one for the staff of the statutory body, but it can help provide a much-needed recovery route if conducted in the correct manner leading to greater security for the beneficiaries and staff alike.  Having the professional assistance from a qualified insolvency practitioner will help the Interim CEO and the Interim Board to understand their responsibilities and legal obligations at what a difficult time for not only the business is, but for Board and employees, suppliers, clients and all creditors owed money.

The examiner is required to immediately take over the day-to-day management of the NHIB and must put together a precise and extensive plan of action for the Government’s approval.

Commenting on the agency’s restructuring, Minister of Health and Human Services, Honourable Kyle R. Knowles stated “The Ministry of Health and Human Services remains committed to upholding the highest standards of governance and accountability. To improve confidence in the NHIB, an interim leadership team has been appointed to oversee its day-to-day operations through a stabilization and rescue plan that will result in a full review of its current structure and operations and recommendations for restructuring. This plan will focus on strengthening financial controls, enhancing operational transparency and accountability  and efficiency of operations and service delivery in the best interests of the health of the people of the Turks and Caicos Islands.

The Honourable Premier and Minister with portfolio responsibility for Finance, Honourable Charles W. Misick stated “The Government of the Turks and Caicos Islands is unwavering in its dedication to safeguarding the public’s health and trust and ensuring that the NHIB operates with integrity, efficiency, and accountability. My Ministry reassures the public that all necessary steps are being taken to reinforce financial discipline within the institution. The well-being of our people remains our top priority. We will continue to work diligently to improve confidence in the management and operations of the NHIB, ensuring that it fulfils its mandate effectively and that the healthcare needs of our citizens and residents are met without compromise.”

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Beaches Turks & Caicos resort hosts high school tourism clubs from Providenciales and North Caicos  

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Clement Howell High School students and teachers being welcome by the General Manager at Beaches Turks and Caicos resort, Deryk Meany as they prepare to learn more about the daily operations of the resort and the team

PROVIDENCIALES, Turks & Caicos Islands: Beaches Turks and Caicos Resort recently welcomed students from Clement Howell High School in Providenciales and Raymond Gardiner High School in North Caicos for an immersive educational tour designed to expose young learners to the dynamic world of hospitality and tourism.

The visit formed part of the resort’s ongoing commitment to youth development and community engagement, providing students with insight into the operations of the Caribbean’s leading hospitality brand. During the tour, students were introduced to various departments across the resort, gaining a deeper understanding of the wide range of career opportunities available within the industry.

General Manager Deryk Meany addressed the visiting students, encouraging them to think creatively about their future career paths and to remain open to exploring non-traditional roles within the hospitality sector.

“The hospitality industry is constantly evolving, and there is space for innovation, creativity and leadership at every level,” Meany shared. “At Beaches Turks and Caicos, we are proud to provide opportunities for young people to jumpstart their careers, while also developing the skills needed to grow into future leaders.”

The local youth engaged with team members across multiple disciplines, including guest services, food and beverage, entertainment and operations.

Kawanza Morley, Tourism Club leader at Raymond Gardiner High School, expressed appreciation for the experience, noting its value in reinforcing students’ academic learning.

“This visit allowed our students to see firsthand how what they learn in the classroom translates into the operation,” Morley said. “We are grateful to Beaches Turks and Caicos for their hospitality and for creating such a meaningful and engaging experience.”

Educators accompanying the students also highlighted the importance of continued collaboration between schools and industry leaders. Raphael Delpeche of Clement Howell High School commended the resort for its ongoing support of youth development initiatives.

“We are very pleased with the level of exposure our students received,” Delpeche stated. “This relationship continues to create valuable opportunities for our students to better understand the industry and envision their future within it.”

For many students, the tour provided inspiration and a renewed sense of possibility. Tamani Gardiner, a fourth form student from Raymond Gardiner High School, remarked on the professionalism and efficiency observed throughout the resort. “I was really impressed by how smoothly everything operates,” Gardiner said. “The level of professionalism from the staff shows what it takes to succeed in this industry.”

Similarly, Clement Howell High School student Tanika Lightbourne shared her enthusiasm for continued involvement with the resort through its internship programme.

“I’m looking forward to returning to Beaches Turks and Caicos for another year of internship,” Lightbourne said. “This experience has helped me grow and I’m excited to keep learning and developing as a young professional.”

Through initiatives like these, the resort continues to play a vital role in empowering youth across the Turks and Caicos Islands and preparing them for meaningful careers in one of the country’s most important industries.

 

Photo Caption (insert): Students from the Raymond Gardiner High School pause to capture a photo moment at the Treasure Beach Village overlooking the infinity pool during their recent resort tour and educational experience

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Caribbean News

Sandals® and Beaches® Resorts Launch Rebranded Loyalty Program, ‘Island Insiders Club’

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~All-inclusive resort company elevates rewards program, offering expanded benefits and member-only events & experiences, rooted in the spirit of the islands~

MONTEGO BAY, JAMAICA, July 2, 2026 Sandals and Beaches Resorts unveiled today the introduction of its new Island Insiders Club, the next chapter of its refreshed loyalty program. Replacing the long-running Sandals Select Rewards program (established in 2008), the new program is designed to elevate the guest experience with a more immersive approach to awards and recognition. Effective July 1, 2026, the transition will preserve members’ current status and existing benefits, while expanding access to enhanced rewards, exclusive events and enriched experiences that bring members closer to the Caribbean.

“We are expanding how loyalty shows up across every stay to encapsulate what our loyal members already are — an inside part of the Sandals and Beaches family,” stated # SVP of Loyalty at Unique Vacations, Inc., worldwide representative of Sandals and Beaches Resorts. “We developed this program side-by-side with the guests who know the resorts, the islands, and the people best, drawing on extensive focus groups, surveys, and direct feedback. The result is a loyalty experience that goes far beyond points, and is felt in every welcome home.”

Guests can enroll in Island Insiders Club before their very first visit, and begin earning status after their first stay. The program features seven levels of loyalty, the highest being Ambassador, followed by Pearl, Diamond, Emerald, Sapphire, Coral and Shell (which replaces the former Select tier).

More Access. More Recognition. More Caribbean.

Sandals Select Rewards members will roll over to the Island Insiders Club on July 1, 2026, maintaining their status and benefits with no reset.

Island Insiders Club highlights include:

  • Choice of Insider Reward: A flexible credit that lets Insiders choose the experiences that best match their vacation style, from relaxing at the Red Lane Spa to embarking on an adventure with Island Routes.
  • The Insiders Shop: A private online merchandise store featuring premium collections and limited-edition drops, including handcrafted artisanal pieces, available exclusively for Island Insiders.
  • Room Upgrade Hotline: Now available exclusively for members, Insiders can request a room upgrade 30 days prior to travel and receive up to 50% off their upgrade when they call a dedicated number.
  • Dedicated VIP Concierge Line: A one-stop, full-service customer care team supporting Diamond, Pearl, and Ambassador members throughout their vacation journey, helping to book their flights, tours, special requests and more.
  • Expanded Insider Experiences, On and Off Resort: Exclusive Insider events including specialty weeks focused on diving, autism inclusion, and culinary experiences on resort. Plus, access to a series of experiential events across the globe.
  • 20% off Managers Wine List Discount: Returning members receive 20% off the Manager’s Wine List, offering another elevated touch for dinners, celebrations, and special moments on resort.
  • $200 Laundry Service Credit: Ambassador members will receive a $200 laundry service credit, adding an extra layer of ease and convenience to longer stays.
  • Complimentary Week Stay: A complimentary 7-night stay at any resort of choice is awarded to members after every 70 paid nights.
  • New Member Incentive: Those “newly inside” who book and travel will receive 5,000 bonus points after their first stay.

As always, Insiders enjoy special access to cabanas, a complimentary photo on every trip, member discounts on everything from retail and watersports to candlelight dinners, and added savings on future stays at the loyalty lounge.

New Name, New Look and a Nod to Nostalgia

The Island Insiders Club’s refreshed visual identity is built around a simple pair of sandals, now the signature symbol of Island Insiders Club and a throwback to an Insider tradition that’s been worn for decades, from vintage gold and silver pendants in the early days to the leather necklaces shared at member events today.

The new brand look will roll out across consumer touchpoints in the months ahead, from dedicated Island Insiders Club lounges to on resort signage, marketing and sales channels, digital and more, bringing Island Insiders Club to life through a modern design and multiplatform approach.

An Exclusive Inside Scoop

In true Insider fashion, Island Insiders Club was first unveiled to the brand’s most loyal members during a special “Step Inside Our Sandals” video conference. Designed as an Insider-first briefing, the call gives top members an early look at brand news and upcoming developments. Hosted by Peter Menges, the event walked members through the highlights of the new program, what to expect, and the refreshed look and feel of Island Insiders Club, before Sandals and Beaches Resorts’ Executive Chairman Adam Stewart gave an exclusive look at what’s next and the reimagining of three iconic Sandals Resorts in Jamaica.

For more information about Island Insiders Club or to become a member, visit: www.sandals.com/islandinsidersclub.

Go behind-the-scenes of the Island Insiders Club with Peter Menges on the Sandals Palmcast and read the latest on the Sandals blog.

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Caribbean News

First Caymanian Drafted to NHL as Jaxon Cover Makes History    

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GEORGE TOWN, Cayman Islands – A young man who learned to play hockey on Cayman Islands’ only roller hockey rink has achieved

what once seemed impossible—becoming the first Caymanian ever selected in the National Hockey League Draft.

Eighteen-year-old Jaxon Cover was chosen 32nd overall by the Ottawa Senators, making him the final first-round selection in the 2026 NHL Draft and the first player from the Cayman Islands to hear his name called by an NHL franchise.

The achievement is remarkable not only because of where Cover comes from, but because of how recently he began playing on ice.

Growing up in Grand Cayman, Cover developed his skills playing roller and ball hockey, as the islands have no permanent ice rink. He did not lace up ice skates until he was 13 years old, yet within just five years had developed into one of the world’s top junior prospects.

Last season, the talented right winger starred for the London Knights of the Ontario Hockey League, recording 52 points on 20 goals and 32 assists in 67 games, performances that caught the attention of NHL scouts.

His mother, Nanalie Cover, described the family’s emotions as “very thankful, grateful and humbled,” adding that she hopes her son’s journey becomes “a symbol of what we can do, and what is possible for all, irrespective of where they originate.”

The Cayman Islands Government also hailed the milestone, saying Cover had “redefined the boundaries” of Caymanian sport and demonstrated the limitless potential of the nation’s young people.

Minister for Youth, Sports, Culture and Heritage Isaac Rankine called the draft selection “a proud and historic moment for the Cayman Islands,” saying Cover’s success will inspire a new generation of athletes to pursue their dreams, no matter how unconventional the path.

For a country better known for beaches than ice rinks, Jaxon Cover’s remarkable rise proves that talent, determination and opportunity can overcome even the most unlikely beginnings.

From a roller rink in the Caribbean to the bright lights of the NHL, Cayman has produced its first hockey trailblazer—and perhaps not its last.

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