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Sandals Resorts Unveils Fresh Initiatives at Mega Caribbean-Wide Town Hall  

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Sandals EC and EX

Jamie Green

PROVIDENCIALES, Turks & Caicos Islands: Multinational luxury hotel brand, Sandals Resorts recently held its second Caribbean-wide town hall meeting for 2024, where Executive Chairman Adam Stewart addressed thousands of team members live from Montego Bay. The event, which connected employees across nine countries, showcased a suite of transformative projects focused on enhancing both the team member experience and the company’s offerings.

A standout announcement was the launch of the Sandals PALM Pass, a groundbreaking team member discount programme offering savings across a wide range of merchants, including supermarkets, restaurants, gyms, and travel services.

“This is our way of easing the burden of rising global costs,” an impassioned Stewart shared. “I’ve seen our head office working tirelessly, reaching out to business leaders across the Caribbean to make this happen.” He credited the success of the initiative to the Employee Experience Division, spearheaded by Corporate Manager Jamie Green, and emphasised that it’s only the beginning of Sandals’ efforts to enrich the lives of its team.

Sandals Applauds

The PALM Pass is part of a larger wave of enhancements, including improved gratuity offerings and expanded discounted rates for team members and their families. These initiatives were informed by a group-wide survey earlier this year, where team members were invited to share how Sandals could elevate the employee experience.

“Because you spoke, we listened,” Stewart affirmed, addressing thousands of engaged employees both in person and online. Their reactions, marked by smiles, nods, and applause, spoke volumes about the impact of these developments.

Sandals’ eight pillars of employee experience

Building on feedback from the survey, Sandals established eight pillars of employee welfare, which focus on communication, social engagement, collaboration, health and wellness, recognition, and innovation.

Adam Stewart

Green likened these pillars to a chef’s recipe for crafting the perfect dish. One standout initiative, Project Sparkle, has already transformed a dozen staff restaurants across the group, with six more renovations on the horizon. “From mental health initiatives to improved dining facilities, we’re ensuring these pillars touch every level of the organisation,” Green said. “So whether you are a supervisor, a team member, or at any level of the organisation, you will feel the impact of the eight pillars of employee experience.”

 Empowering careers through the SCU

Stewart also shone a spotlight on the transformative power of the Sandals Corporate University (SCU), the fully funded training ground empowering employees to grow within the company. Success stories, like those of Delino Moss and Tamon Allen, who advanced from entry-level roles to senior management, exemplify the opportunities available through SCU.

“These stories are just a snapshot of the magic happening in this company and that has been happening for years,” Stewart said, underscoring that team members remain Sandals’ greatest asset. “We are a people business. The real horsepower that makes us who we are is our 18,500 team members.”

SRB

Looking ahead, Sandals also announced plans for new resorts in The Bahamas, Jamaica, and other destinations, promising more than 5,000 new hires and 300 managerial positions. Stewart encouraged team members to enroll in the SCU, reiterating that Sandals is dedicated to promoting from within.

“When we grow, you grow,” he stated. “I’m offering to 100 percent of our team members in this company, that if you have the right attitude and aptitude, I’ll pay for it. I’ll take you, with our team, to levels you may not be able to reach on your own. Why? Because it’s good for you, and if it’s good for you, it’s great for this company—and if it’s great for this company, we’re going to the moon. And that is the plan. We believe in education.”

The meeting had moments of laughter, camaraderie, and surprise giveaways. Stewart awarded complimentary stays to the newly unveiled Sandals St Vincent, underscoring the company’s commitment to fostering a spirit of gratitude and unity.

The meeting left employees inspired and energised, ready to embrace a future defined by growth, opportunity, and the enduring bond that makes Sandals a family.

 

Captions:

Sandals EC and EX – Executive Chairman Adam Stewart and Corporate Manager of Employee Experience Jamie Green address team members during a group-wide town hall meeting broadcast live across the nine countries where Sandals and Beaches Resorts operate.

Sandals Applauds – Team members at Sandals Montego Bay cheer as they learn about exciting new initiatives announced by Sandals Resorts Executive Chairman Adam Stewart during a group-wide town hall meeting broadcast live across the nine countries where Sandals and Beaches Resorts operate.

Sandals EC – Executive Chairman Adam Stewart shares a lighthearted moment with team members during a group-wide town hall meeting broadcast live across the nine countries where Sandals and Beaches Resorts operate.

Jamie Green – Corporate Manager of Employee Experience, Jamie Green, introduces the PALM Pass, a team member programme offering discounted rates at select merchants across the region. Unlike the oversized version Green displays, the PALM Pass will conveniently fit in the palm of employees’ hands.

SRB – Team members at Sandals Royal Bahamian attentively tune in during Sandals and Beaches Resorts’ recent group-wide town hall meeting.

Caribbean News

Browne Wins Fourth Term in Antigua & Barbuda Landslide

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Antigua & Barbuda, May 4, 2026 – Prime Minister Gaston Browne has secured a historic fourth consecutive term in office, leading the Antigua and Barbuda Labour Party to a commanding victory in the country’s snap general election held April 30, 2026.

Preliminary results show Browne’s party capturing 15 of the 17 seats in Parliament, tightening its grip on power and dramatically weakening the opposition.

The main opposition United Progressive Party was reduced to just one seat, held by its leader, while the Barbuda People’s Movement retained its single constituency in Barbuda.

The result marks a major political turnaround for Browne, whose party had won a much narrower 9–7 majority in the 2023 election before rebuilding support through defections and by-elections.

Voter turnout figures vary in early reports, with initial estimates indicating participation of around 35.8 percent, or roughly 22,700 voters out of more than 63,000 registered. However, broader election data suggests overall turnout may have exceeded 60 percent, reflecting steady engagement despite political tensions.

The election, called nearly two years ahead of schedule, was shaped by concerns over the cost of living, global economic pressures and fallout from U.S. visa restrictions linked to the country’s citizenship-by-investment programme.

Despite those issues, Browne campaigned on economic stability and continued development, pointing to a strong tourism recovery and ongoing infrastructure expansion.

The decisive victory now strengthens his mandate, but also raises questions about the future of the opposition, which faces internal challenges after significant losses at the polls.

Angle by Deandrea Hamilton. Built with ChatGPT (AI). Magnetic Media — CAPTURING LIFE.

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FIGHT FOR CONTROL OF STEWART TOURISM EMPIRE PLAYS OUT IN COURTS

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May 4, 2026 – This is not just a family dispute.  It is a fight over control of a tourism empire.

At the centre is Adam Stewart, who has secured a series of legal victories across the region as challenges continue over the estate and leadership structure of Sandals Resorts International.

The multi-billion-dollar conglomerate was built by the late Gordon “Butch” Stewart, whose passing in 2021 set off a complex and ongoing dispute involving family members, estate arrangements and control of the business.

In recent rulings, courts in both The Bahamas and Jamaica have reinforced Adam Stewart’s position, effectively allowing him to continue leading the company while defending his role against legal challenges.

One key issue has centred on the interpretation of estate provisions, including whether defending his leadership could jeopardise his inheritance. The courts have ruled in his favour, clearing the way for him to maintain control without penalty.

For now, those decisions bring a measure of stability to one of the Caribbean’s most influential tourism brands.

But the matter is far from settled.

Multiple legal challenges and competing claims within the Stewart family remain active, meaning the future structure of the company is still being contested.

The implications stretch well beyond the courtroom.

Sandals operates across several Caribbean nations, including The Bahamas, Turks and Caicos Islands, Jamaica and Saint Lucia, making it a critical player in regional tourism, employment and investment.

Any uncertainty at the top of the organisation has the potential to ripple across economies that rely heavily on the brand’s continued expansion and stability.

For now, Adam Stewart remains firmly in charge.  He was named Executive Chairman of Sandals Resorts International in 2021.

Still, many are keen on the outcomes of ongoing litigation, as the battle over one of the Caribbean’s most powerful business empires is still unfolding.

Angle by Deandrea Hamilton. Built with ChatGPT (AI). Magnetic Media — CAPTURING LIFE.

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Sandals and Beaches Women Master the Art of Hospitality Leadership  

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Montego Bay, Jamaica, April 22, 2026 — At Sandals and Beaches Resorts, leadership excellence is par for the course. This is increasingly evident as the Sandals Corporate University (SCU) continues to provide team members with extraordinary opportunities for higher education, growth and professional development.

Facilitated through the SCU, the programmes offered executive team members the opportunity to pursue advanced studies with Les Roches, an internationally recognised Swiss hospitality university accredited by the New England Commission of Higher Education (NECHE). Renowned for its comprehensive hospitality curriculum, Les Roches was also recently ranked #2 in the world in Hospitality & Leisure Management by the QS World University Rankings 2026.

The graduating group included EMBA recipients: Heather Effs, regional manager, entertainment – Sandals Resorts, Jamaica, Della John, general manager at Sandals Grande St. Lucian and Melissa Stacy Giddings, regional manager, entertainment in the Eastern Caribbean. Also graduating was Senior Wedding Manager at Sandals Royal Bahamian, Samaria Smith-Cooper who completed the EMIHM programme.

While studying for their degrees, the EMBA students were able to enhance their experience through immersive classroom learning, travelling to the Les Roches campuses in Switzerland and Dubai to participate in the institution’s Residential Weeks. Both weeks, which took place at the start and toward the end of the course, provided the leaders with opportunities for in depth academic exposure, training and collaboration with fellow students from around the world.

Reflecting on their experiences and their decisions to pursue higher education through the SCU, each graduate expressed long standing aspirations to further their education and earn their master’s degrees and extended gratitude to the SCU for making those dreams a reality.

John, who graduated with distinction, shared that it was a proud and emotional moment when she crossed the stage to collect her certificate. She recalled that while the programme was demanding, the opportunity to deepen her knowledge of the hospitality industry on a global level made the journey a rewarding one.

“Education has always been intrinsic to who I am. I believe we must continuously learn so we can grow in this industry where we serve and lead others. This programme allowed me to sharpen my tools as a leader while gaining a broader global perspective on hospitality and tourism. Collaborating with professionals from different countries and cultures was an incredible experience and it challenged me to think differently about the future of our industry,” she remarked.

“My journey continues as I will keep sharing what I have learned to strengthen our teams and our brand every single day.”

For Giddings, the opportunity to network, study with her colleagues and lean into the vastness of hospitality was all the motivation she needed to embark on her Les Roches journey.

“I thought to myself, this was my chance to learn, expand and grow with two women I highly admire and respect.”

She noted that the coursework itself was not without its challenges, but she recognised the value in pushing forward to earn her degree which would inevitably allow her to take the next step in her career.

“It is an investment in yourself. I feel a profound sense of achievement and confidence and I feel prepared and excited about the opportunities that lie ahead,” she added.

Smith-Cooper shared that the EMIHM programme was the perfect opportunity to discover what she was capable of. However, between  designing dream destination weddings for couples and navigating parenthood and life in general, she admitted that the undertaking was no small feat.

“One of my biggest challenges was balancing school with my everyday responsibilities at work, at home and in my personal life but this experience showed me that my capacity could grow.”

Despite the demands, she credits determination, self-belief and the encouragement of a strong support system for helping her see the journey through.

“Today, I feel proud, relieved, accomplished and more confident. This programme has helped to build my skills and prepare me for new responsibilities and future opportunities.”

Effs, who also earned her EMBA with distinction, regarded the experience as a transformative step in her professional journey.

“Pursuing this programme was truly a leap of faith for me. The coursework challenged me intellectually and professionally, but each module stretched me in the best way. I was constantly learning, applying and evolving.”

The regional entertainment manager also encouraged other team members to take advantage of the opportunities available through SCU.

“To anyone considering taking the next step through SCU, my advice is simple: take the leap of faith. Trust yourself. Tap into your superpowers. Growth begins the moment you step outside of your comfort zone. The journey may challenge you, but it will also transform you,” Effs added.

Speaking on the partnership with Les Roches, Senior Corporate Director of the SCU, Dr. Luz Longsworth expressed her appreciation for the calibre of hospitality training offered by the institution.

“Les Roches’ commitment to working with the Caribbean really impressed us and we were excited to take a team to Marbella to visit their campus and explore the possibilities for collaboration. The quality of the programme strengthens the capacity of our leaders to navigate the complex and ever evolving world of hospitality and it is highly relevant to the needs of our region,” she shared.

The Sandals Corporate University remains committed to empowering team members through world class training and educational opportunities. By investing in leadership development and professional advancement, SCU continues to equip its people with the tools needed to grow while helping to shape the next generation of hospitality leaders across the Caribbean.

Captions:

Header: SCU Grads 1: Regional Manager, Entertainment – Sandals Resorts, Jamaica, Heather Effs can’t help but strike a playful pose after crossing the Les Roches stage to collect her degree; and SCU Grads 2: Della John, general manager at Sandals Grande St. Lucia is snapped on stage with the Les Roches team at the graduation ceremony held in Switzerland.

1st insert: Senior Wedding Manager at Sandals Royal Bahamian, Samaria Smith-Cooper takes a quick selfie moment post-graduation.

2nd Insert: Melissa Stacy Giddings, regional entertainment manager for the Eastern Caribbean is all joy after completing the postgraduate programme.

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