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Turks and Caicos Islands Government Awarded the 2024 Transformative Solution Award

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PRESS RELEASE

FROM THE DEPARTMENT OF

DIGITISATION AND E-GOVERNMENT

TECHNOLOGY AND INNOVATION

 

 

 

Providenciales, Turks and Caicos Islands – Wednesday, 18 October 2024: The Government of the Turks and Caicos Islands (TCIG) was honoured with the 2024 Transformative Solution Award during the Hyland Innovation Awards programme at Community LIVE 2024, held from 22 –26 September. Hyland, the leading global provider of intelligent content solutions, announced the winners of its annual Innovation Awards at the Community LIVE user event.

The Turks and Caicos Islands Government (TCIG) was facing several challenges with existing data and IT systems, including:

  • Inefficient Manual Processes: Reliance on manual, paper-based processes in various departments led to slow processing times, high error rates, and a lack of transparency.
  • Long Wait Times: Citizens experienced long wait times for services such as business licenses, citizenship applications, and accessing public records.
  • Data Fragmentation and Security Concerns: Important records were fragmented across departments with limited accessibility and inadequate security measures.
  • Record Vulnerability: Physical documents were susceptible to damage, loss, and theft, posing a risk to the integrity and availability of crucial records.
  • Limited Public Access: Many government services were not accessible online, requiring citizens to visit government offices in person.
  • Resource Constraints: Outdated IT infrastructure hindered the government’s ability to provide high-quality public services.

Using the Hyland Solution to address these challenges, the TCIG, in partnership with Patterson Pope (P2), implemented the Hyland OnBase platform. This allowed the government to develop a digital deployment platform to manage content and processes digitally and automated departmental workflows – streamlining operations or business license applications, immigration services and more. Other key components included:

  • Electronic Forms and Approvals: Facilitated a seamless transition from paper-based to digital operations.
  • Real-Time Reporting and Dashboards: Enabled data-driven decision-making.
  • Secure Access and Audit Trails: Enhanced security measures to protect sensitive information.
  • Onsite Document Scanning: Digitised 1,000,000 citizenship and naturalisation records, with ongoing scanning of 1,000,000 land registry records.

The implementation of the Hyland OnBase solution resulted in several transformative outcomes for the TCIG, including:

  • Increased Efficiency and Productivity: Reduced processing times for various government services.
  • Enhanced Accessibility and Convenience: Majority of services are now accessible online, reducing the need for in-person visits.
  • Improved Data Management and Security: Centralised digital repository and enhanced security protocols.
  • Reduced Record Vulnerability: Digitised records are protected against natural disasters and other threats.
  • Cost Savings and Resource Optimisation: Significant cost savings by reducing reliance on physical documents.
  • Positive Public Impact: Improved citizen experience and greater trust in government services.
  • Support for Future Growth: Flexible and scalable platform supports ongoing innovation and improvement efforts.

These transformative changes have positioned the TCIG as a leader in e-governance within the region, showcasing a commitment to modernisation and excellence in public service delivery.

Bahamas News

GBPA LAUNCHES TECH EDGE 2.0 – INTERNSHIP PROGRAM FOR BAHAMIANS

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PRESS RELEASE

FROM THE GRAND BAHAMA PORT AUTHORITY, LIMITED

 

Tuesday, March 18, 2025 – Grand Bahama, The Bahamas – The Grand Bahama Port Authority (GBPA) is proud to announce the launch of Tech Edge 2.0, a paid remote internship program, connecting eligible Bahamian candidates—both locally and abroad—with global career-building opportunities in the fields of cybersecurity, mobile app development, data science, and artificial intelligence (AI). According to GBPA executives, this initiative is a significant step in positioning Grand Bahama as a leader in the digital economy while providing Bahamians with valuable experience in high-demand tech fields.

“Tech Edge 2.0 is more than an internship program—it is a pipeline to professional success”, commented Derek Newbold, Chief Investment Officer for GBPA and Invest Grand Bahama. “With nearly 200 Bahamians already registered, including Bahamians residing in Canada, the U.S., the U.K., and across the islands of The Bahamas, this program is bridging the gap between education and employment, equipping participants with job-ready skills and fostering a new generation of innovators ready to contribute to the advancement of technology and innovation in The Bahamas.”                                                                                                                                                                                                          Currently, there are 10 internship placements available, with additional spaces being added as more companies join the program. GBPA, through its Tech Edge 2.0 program, has partnered with four leading international technology firms, including Prophaze (California, USA), Cognetik Labs, Cybermindr, and Digital5 Solutions, to provide paid remote internship training and employment opportunities. All are start-up companies and emerging titans across cybersecurity, API security, and AI-driven threat detection fields. They also cover software development, IT infrastructure, and cloud computing.

Pleased with the evolution of the Tech Edge Program, which initially launched in 2023, President of GBPA, Ian Rolle, noted that he is highly optimistic about the program’s success to date and its proven potential to help drive Grand Bahama as the Tech and Innovation Hub of the nation. “These partnerships are unlocking global opportunities for Bahamians and proving that Grand Bahama is serious about technology. Further, it offers Bahamians direct access to the international job market—without having to leave home.” Rolle stated. “This program is about ensuring that our people are equipped with top-tier training to develop the requisite skills and career pathways to thrive in the digital economy,” Rolle continued.

The Tech Edge 2.0 Internship Program is open to eligible Bahamians worldwide who hold a college degree or are currently pursuing one in a technology-related field, have a strong interest in cybersecurity, AI, mobile app development, data science, or IT infrastructure, and are eager to gain real-world experience and work remotely with cutting-edge tech companies.

Ian Rolle

Applications for Tech Edge 2.0 are now open and will close on March 21, 2025. Interested candidates can apply online at www.techedgebahamas.com, where they will find step-by-step guidance on the application process.                                                                                                                                            GBPA’s project coordinator for Tech Edge 2.0, Jecholiah Braynen, described the initiative as a long-term investment in The Bahamas’ tech workforce and economic growth. “Through our partnership with Quess Corp, a multinational business service provider, based in India, GBPA is building the requisite skills within the Bahamian workforce and equipping them with job-ready skills and experience. This program creates opportunities to drive economic growth, establish new career opportunities, and attract tech companies to the Bahamas by creating a sustainable ecosystem where Bahamians can thrive in the tech industry,” she emphasized. “This is just the beginning. As Tech Edge grows, so will the number of available opportunities.”

Bahamians interested in expanding their career opportunities are encouraged to apply today and become part of The Bahamas’ digital transformation.

For more information, visit www.techedgebahamas.com for updates, success stories, and insights into the tech industry.

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Government

Elisann Delancy Appointed Deputy Director of Education

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PRESS RELEASE

FROM THE OFFICE OF THE DEPUTY GOVERNOR

AND HEAD OF THE PUBLIC SERVICE

Providenciales, Turks and Caicos Islands – Tuesday, 18 March 2025: The Office of the Deputy Governor is pleased to announce the appointment of Ms. Elisann Delancy as the new Deputy Director of Education within the Ministry of Education, Youth, Sports and Culture.

Ms. Delancy began her career as a Graduate Teacher at the Marjorie Basden High School, where she quickly made a significant impact on her students and the community. She progressed through various positions, including Assistant Curriculum Development Officer and Curriculum Development Officer. Throughout her career, she has played a pivotal role in shaping local and regional literacy and numeracy programs, serving as the Turks and Caicos Islands Focal Point for the CARICOM, CDB, and OECS LET’s REAP Initiative.

Ms. Delancy holds: a Teacher’s Diploma (Honours) from Mico University College; a Bachelor of Education in Technical and Vocational Education from the University of Technology, Jamaica, and a Master of Education in Curriculum Development with Distinction from the University of the West Indies. Her award-winning research on the “Impact of Teacher Quality on Students Performance” in the Turks and Caicos Islands has garnered recognition and has been published, further demonstrating her expertise and dedication to the field of education.

In addition to her academic credentials, Ms. Delancy has honed her leadership and management skills through various professional development opportunities, including Organisational Leadership from Harvard Business School and Contemporary Project Management from UWI Cave Hill. She is also a Level 4 Caribbean Vocational Qualifications Assessor and an active member of the Association for Supervision and Curriculum Development (ASCD). Currently, she is pursuing Public Financial Management qualifications through ACCA, London, to enhance her knowledge in this critical area.

Commenting on her appointment, Ms Delancy stated, “The responsibility of leadership comes with great expectations, and I embrace this calling with gratitude and humility. Luke 12:48 states, “From everyone who has been given much, much will be demanded; and from the one who has been entrusted with much, much more will be asked.” I am deeply grateful to God for guiding my path as I continue working to advance education for all. I did not stumble into the path of Educating; I chose this path because I recognised its power as the greatest equaliser, a force that can break cycles of disadvantage and create opportunities for all. The work ahead remains critical, and I am fully committed to working with the new Director of Education and our team at the Department of Education to build a progressive and responsive education system.”

Meanwhile, Deputy Governor and Head of the Public Service H. E. Anya Williams congratulated Ms. Delancy on her new appointment, stating, “We are thrilled to have Ms. Delancy stepping into this vital position. Her passion for education, proven leadership skills, and commitment to developing our youth will undoubtedly propel our educational system forward. We look forward to the positive impact she will have in this role.

Congratulations, Ms. Delancy, on your well-deserved promotion.”

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News

Malicious Injury Charge

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***MEDIA RELEASE***

 

 

Turks and Caicos, March 17, 2025 – Two counts of MALICIOUS INJURY to PROPERTY have been brought against

HAYWOOD MCINTOSH.

McIntosh, also known as “Woody,” was charged by officers from the Royal Turks and Caicos Islands Police Force (RT&CIPF) Response and Operations Unit on 13th March 2025.

The accused, 38, of The Bight, is expected to appear before a Magistrate later this week.

The charges arose from an incident on 1st March 2025, when officers received a report regarding damage to a building and a vehicle along Airport Road, Providenciales.

An investigation was initiated, during which Mr McIntosh was arrested and subsequently charged.

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