News
Alpheaus Wallis Pinder Jr. A Multifaceted Leader in Hospitality
PROVIDENCIALES, Turks & Caicos Islands: Born in Bahamas, with roots in Bambarra, Middle Caicos, Alpheaus Wallis Pinder Jr. affectionately called Al, is a seasoned hospitality professional with over 15 years in the industry.
Al started in the medical field as an emergency medical technician then transitioned to the hotel industry where he served as a front desk agent. His exemplary performance later earned him promotions to personal concierge and resort ambassador.
Using the skills he developed, he decided to further his experience as guest service agent then as guest service supervisor. He was able to hone his skills at the Veranda Resort, now Key West Village at Beaches Turks and Caicos (BTC) where he held the roles of shift leader and personal concierge. He also held the position of senior personal concierge, where he offered personal assistance on almost
all aspects of guest engagement, from household management to chauffeur services. The experience undoubtedly enabled him to grow his customer service skills with his level-headed, accommodating and solution-oriented nature being an asset.
Al was recently promoted to executive assistant manager (EAM) at BTC. Prior to this, he served as a village manager, which was a promotion he received two years after starting as a night manager. Within a five-year span, Al received two promotions which he credits to the progressive organizational structure of the company. “Where else in the TCI can you go and receive free continuous training for your personal and professional development as well as opportunities for career advancement within the same space?” he questioned.
He further added, “the training and developmental opportunities provided by Beaches Turks and Caicos and Sandals Corporate University (SCU) are exceptional and they play a crucial role in setting the resort apart from others. The focus on well-trained staff ensures that every team member is equipped with the skills and knowledge needed to provide outstanding service. This commitment to continuous learning not only enhances guest experiences but also fosters a supportive environment for employee growth and career advancement.”
Al attributes much of his growth to mentors like Managing Director, James McAnally, Hotel Manager, Sharon Fagan and Senior Night Manager, Lashiko Seymour. He appreciates them for their insight on guest experience. “I am amazed at how Mr. McAnally knows every detail about the property and its operation. Ms. Fagan also has a wealth of hospitality experience, offering a fresh perspective that continually inspires the team to strive for excellence. Mr. Seymour was my supervisor, and he taught me a lot. Together, their leadership and expertise have greatly influenced my professional development.” He values mentorship and aims to guide his team as he was guided.
Al has much to impart, as Sharon Fagan has identified some of his winning qualities. She notes, “Al, a serene force amidst the storm,
embodies composure with traits of patience, resilience, emotional intelligence and unwavering calmness in every situation.”
He finds his responsibilities particularly significant and his experiences at BTC memorable, especially during the COVID-19 pandemic. “That period reminded me of life’s unpredictability and the vulnerability of the economy.” Reflecting on life’s brevity, Al believes in making the most of every moment, expressing that if he had one day to live, he would spend it relaxing at one of TCI’s beautiful beaches.
When asked what he would be doing if he was not an EAM, Al replied, “I would still pursue a career in hospitality, most likely involving health care.” This response shows Al’s dedication to catering to the needs of others.
Outside of work, Al, a preacher’s son, plays the keyboard, drums and guitar, sharing his musical talents at his church, Healing Waters Ministries. In his leisure time, he enjoys watching Netflix and scrolling through TikTok.
Al likens himself to a German Shepherd – trainable, intelligent, and capable of remaining calm while being assertive when necessary.
Through his journey, he embodies resilience, continuous learning, and a dedication to excellence, making him an exceptional and multifaceted leader in the hospitality industry today.
Providenciales, Turks and Caicos Islands (March 5, 2026) – As the Turks and Caicos sporting community celebrates the spirit of
youth athleticism, leading telecoms provider, Flow is highlighting the transformative power of connectivity following the successful conclusion of the 2026 Inter-High Track and Field Championships held at the Turks and Caicos Islands National Stadium from February 26 to 28.
As the Official Media Sponsor for the event, Flow provided livestreaming services that premiered across social media and on Flow TV’s Channel 111. This ensured that families and fans throughout the Turks and Caicos Islands could witness every record-breaking moment. To keep the event running at top speed, Flow also provided broadband services throughout the venue, maintaining seamless connectivity throughout the games.
“Our long-standing partnership with the Turks and Caicos Islands Sports Commission is a shared promise to invest in the next generation. Over the years we have worked together to create opportunities for young people to train, compete and grow,” said Joanne Missick, Country
Manager, Flow Turks and Caicos Islands.
“We make this investment because sport develops more than athletes. It’s a long-term investment for us in our people, pride and possibility, and it’s a partnership we hold close because advancing our youth advances the entire nation.”
The commitment to the Games extended directly to the track, where Flow served as the headline sponsor for the 200-meter category. Spanning seven races, the partnership culminated during the official medal ceremony with the company presenting winners with Flow merchandise bags.
Off the track, Flow mobilised engagement through the interactive sales booth. The site became a hub for activity, featuring Spin the Wheel promotions and gift certificate giveaways during Q&A intermissions, ensuring the energy of the crowd remained high.
Looking ahead, Flow is preparing to carry this momentum into the upcoming Inter-Primary Track and Field Championships, continuing its investment in the next generation of sporting talent in the Turks and Caicos Islands.
Providenciales, Turks and Caicos Islands – Commissioner of Police Fitz Bailey has been recognised for his contribution to national security and the tourism industry, receiving the Distinguished Civic Service Award at the Turks and Caicos Hotel and Tourism Association’s Star Awards held on February 19, 2026 at Beaches Turks and Caicos.
The annual awards ceremony is the premier recognition event for the territory’s hospitality sector, bringing together industry leaders,
executives and frontline professionals to celebrate excellence and the individuals whose work strengthens the destination’s global reputation.
Commissioner Bailey was honoured for his strategic leadership in the fight against crime and the measurable reductions in major offences, efforts widely credited with improving public confidence and reinforcing the Turks and Caicos Islands’ standing as a safe and competitive tourism jurisdiction.
In accepting the award, the Commissioner dedicated the recognition to the officers and staff of the Royal Turks and Caicos Islands Police Force, praising their commitment and professionalism in what he described as a collective national effort to make the islands more secure.
The TCHTA Star Awards spotlight the link between public safety and tourism performance, acknowledging that a stable and safe environment is essential to visitor confidence, investment and the continued growth of the sector.
This year’s ceremony featured high-energy hosting by Super P the Entertainer, with Omega serving as awards announcer, as the industry gathered to honour the people and partnerships that continue to elevate the Turks and Caicos brand.
(Providenciales – Monday, March 2, 2026) TCI Hospital proudly announces the successful achievement of its Heart Strong TCI initiative, a comprehensive Heart Month campaign focused on raising awareness and strengthening cardiovascular disease prevention efforts across the Turks and Caicos Islands.
Heart disease remains the leading cause of death in the Turks and Caicos Islands, highlighting the critical need for sustained public education, risk-factor reduction, and early intervention. The Heart Strong TCI initiative was designed to actively engage the community through education, outreach, and physical activity.
Key Activities Included:
Educational Training Sessions
Healthcare professionals conducted structured sessions addressing hypertension, diabetes, cholesterol management, nutrition, exercise, smoking cessation, and the early warning signs of heart disease.
House Call Talk Show Feature
A dedicated Heart Month episode of the hospital’s House Call program provided expert discussion on cardiovascular risk factors and prevention strategies, empowering viewers with practical, evidence-based guidance.
Red Fridays Awareness Campaign
Throughout the month, staff wore red every Friday to increase visibility around heart disease awareness and reinforce the campaign’s message within the community.
Heart Strong 5K Walk/Run
In collaboration with the Rotary Club, TCI Hospital hosted a community-wide 5K walk/run to promote physical activity as a cornerstone of
heart health. The walk/run also provided an opportunity for community screening.
Digital Health Education Campaign
To expand its reach, TCI Hospital also shared ongoing heart health education tips and prevention messages across its social media platforms, including Facebook, LinkedIn, and Instagram. These posts provided actionable guidance on diet, exercise, blood pressure control, and lifestyle modification, and encouraging community members to learn CPR.
Heart Strong TCI: A Continuous Commitment
While Heart Month has officially ended, Heart Strong TCI represents an ongoing institutional commitment to cardiovascular disease prevention and awareness. TCI Hospital will continue to prioritize:
- Community-based education initiatives
- Preventative screening and early detection programs
- Lifestyle and wellness promotion
- Strategic partnerships that advance public health outcomes
“Heart Strong TCI is not limited to a single month,” CEO, Dr. Denise Braithwaite-Tennant. “Cardiovascular disease prevention requires sustained effort. We remain committed to promoting healthy hearts across the Turks and Caicos Islands year-round.”
For more information about cardiovascular health services or upcoming screening initiatives, please contact TCI Hospital at 649-941-2800 in Providenciales, 649-941-2900 in Grand Turk or email us at info@interhealthcanada.tc
About TCI Hospital
TCI Hospital is dedicated to delivering high-quality healthcare services to the people of the Turks and Caicos Islands, with a strong emphasis on prevention, education, and community wellness.
