By: Rochelle Williams, August 22, 2024
Jamaica, August 22, 2024 – In cases where estimated bills were sent out to Jamaica Public Service Company (JPS) customers who had no supply, the JPS will cancel these bills and generate new bills representing zero consumption.
Minister of Science, Energy, Telecommunications and Transport, Hon. Daryl Vaz, provided details while addressing a special hybrid press conference on August 21, at the Petroleum Corporation of Jamaica (PCJ) in New Kingston.
“This is good news. It means that for those persons who have not had their light restored that were affected by Beryl, who received estimated bills or any other kind of bills, those bills will be zero-rated and, therefore, there will be no funds owed to the JPS on those accounts,” he explained.
Minister Vaz said JPS has also implemented other initiatives to support customers during this challenging time.
These include a 20 per cent discount on the bills of approximately 350,000 customers who use 150 kilowatt hours or less electricity for the month.
This amounted to almost $300 million.
The company is also offering a one-off $1,500 credit for all active prepaid customers.
This is valued at approximately $25 million.
The company will also give $5,000 to approximately 10,000 customers who remain without electricity after August 12. This is valued at $50 million.
Noting that while the JPS has a regulatory requirement to ensure customers are billed in a timely manner, it appreciates the frustration of customers without supply who have received bills for the period that they are without service.
“The Government is strong and insistent that a complete rollback of the increases is the only thing that will [satisfy], and I think that it is achievable and attainable, and I urge the JPS and OUR (Office of Utilities Regulation) to work assiduously [to accomplish this],” he added.
Release: JIS
Photo Captions
Header: Minister of Science, Energy, Telecommunications and Transport Hon. Daryl Vaz in discussion with Permanent Secretary in the Ministry, Carol Palmer, at a special hybrid press conference at the Petroleum Corporation of Jamaica (PCJ) in New Kingston, August 21, 2024.
Insert: Minister of Science, Energy, Telecommunications and Transport, Hon. Daryl Vaz, addresses a special hybrid press conference at the Petroleum Corporation of Jamaica (PCJ) in New Kingston, on August 21.
Photo Credit: Donald De La Haye