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A Dream Deferred but Not Denied: Beaches Turks and Caicos’ Human Resources Manager, Owenta Cindy Coleby, Shares Her Story May 14, 2024 Immediate Release

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PROVIDENCIALES, Turks & Caicos Islands: Born in the picturesque Bahamas, raised in the beautiful by nature Turks and Caicos Islands, and educated at Banneker High School in the United States, Owenta Coleby’s journey through life has been as multilayered as her work experiences.

Owenta has worked in several sectors – including a short stint at a police station and two telecommunications companies. She worked for three years at the airport as a ticketing agent for Sky King, three years at Beaches Turks and Caicos as front desk agent and operator and continued in the hospitality industry as an employee welfare assistant then recruitment and training coordinator. She also served as deputy chairman of the Immigration Board in 2019.

Despite her busy schedule, Owenta always found time to pursue her passions. From assisting with makeup artistry for destination weddings to exploring her lifelong dream of becoming a nurse, her journey was marked by a relentless pursuit of personal and professional growth.

So strong was her passion for nursing that she made numerous visits to the Turks and Caicos Islands Hospital, formerly the Myrtle Rigby Hospital, where she observed medical procedures. During the early stages of her career, she recalls taking some time off from work to enroll in a nursing programme at the College of Bahamas. However, she did not adjust well to dorm life and soon opted out of the programme. This discontinuation of her studies was to be a redirection of her passion.

When Owenta learnt of an opening for assistant human resources manager at Beaches, she seized the opportunity to rejoin the team in November of 2018. “Beaches is the largest company in the Turks and Caicos, second only to the government. Therefore, I considered the fact that it provides wonderful opportunities for professional growth. Within the human resources department, I also have an opportunity to improve the work experience of my team members.”

Her empathetic nature, shaped by her experiences of living abroad, fueled her dedication to supporting the diverse team member population. “When I joined the HR team, my objective was to put smiles on people’s faces by helping to create a positive and inspiring work environment through various initiatives that would boost staff morale.”

In her line of duty, Owenta recognised that there are many people who are overwhelmed and so through her management of the human resources department, she helps to provide the necessary support for team members to help them heal, grow and flourish.
In reflecting on one of the most impactful periods of her time at the resort, Owenta shared her experience during the COVID-19 pandemic. The pandemic brought unprecedented challenges, but Owenta’s unwavering dedication shone through in the efforts she made to ensure that anything for her team members was done in a timely manner in preparation for the resort’s reopening.

This, she says, was a sacrifice worth making as she knew that many were depending on her. This commitment did not go unnoticed, and she was nominated by Beaches as a Pandemic Hero for the Star Awards in 2021.

Owenta is inspired by individuals like Julianna Musgrove, whose perseverance and dedication led to remarkable career advancements within the company. “Hearing her story of how she started as an intern then worked her way up to Regional Director of Learning and Development, is very encouraging.” She emphasizes the importance of hard work and humility, citing Julianna’s willingness to start from the bottom and work her way up.

Owenta further noted, “No job or department was considered below her and so she was able to take all that she had learnt, and she worked her way to the top. I admire that.”

While being motivated by others, Owenta has also been an exemplary team member to many. Managing Director, James McAnally noted, “Owenta has continued to be a source of inspiration for her peers as well as a beacon of guidance for the team members. Having worked several positions in our large resort, she has been integral in assisting all levels of our team from the beginning of the recruiting process, orientation of our standards, accountability for performance, staff recognition, celebration and providing guidance for future development. Assisting nearly 1,800 team members is no small feat, and she continues to lead the HR team with care and consistency.”

Owenta also encourages her team members to capitalize on the training that is provided through the Sandals Corporate University (SCU). “I have known of many who have worked their way up through the ranks based on the experiences gained on the job and their completion of the very practical and content rich courses offered.” Throughout her tenure at the resort a few of the courses she has completed are: Leadership Excellence Level 2, Professional Communication, Professional Leadership and Art of Selling. Additionally, Owenta is in the final stages of completing her Master’s Degree in Human Resource Management and Development with the University of Salford in Manchester. She is a certified recruitment and compliance specialist, and she attained her certification in Hospitality Management from Florida Atlantic University.

Outside of her professional endeavors, Owenta finds solace in listening to music. She is also a very talented singer, trumpet player, and baritone enthusiast.

In Owenta Cindy Coleby’s journey, we find a testament to the power of perseverance, compassion, and unwavering dedication. Her story serves as an inspiration to all who dare to dream and strive for excellence in every facet of life.

 

Photo Captions: 

Header: Beaches Turks and Caicos resort Human Resources Manager Owenta Coleby shares her signature smile at her desk at the World’s number one all-inclusive family resort

1st insert: Beaches Turks and Caicos Human Resources Manager Owenta Coleby (seated) pauses from her conversation with Fitzroy Virgo, Human Resources Administrator, to have her image captured

2nd insert: Owenta Coleby, Beaches Turks and Caicos resort Human Resources Manager continues to lead the team of almost two thousand team members at the World’s number one all-inclusive family resort

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Government

$94.1Mfor Health; Knowles Pushes to Keep Care at Home

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Turks and Caicos, April 25, 2026 – A major shift in how healthcare is delivered in the Turks and Caicos Islands is at the center of the Government’s latest budget, with a focus on reducing reliance on overseas treatment and strengthening services at home.

Presenting his contribution to the national debate, Kyle Knowles outlined a strategy aimed at building a more sustainable healthcare system—one that allows more residents to access quality care within the country.

The health sector has been allocated $94.1 million, making it one of the largest areas of public spending in the $550.8 million Budget passed on April 23.

Central to the Minister’s approach is a restructuring of the Treatment Abroad Programme (TAP), which has grown significantly in recent years as more patients are sent overseas for specialized care.

The Government now aims to reverse that trend.

“We are reforming healthcare to ensure long-term sustainability,” Knowles indicated, pointing to efforts to strengthen local services and reduce the need for travel.

The strategy includes improving healthcare infrastructure, expanding services available within the islands and increasing efficiency through the digitization of medical records.

Digitization is expected to support better coordination of care, reduce delays and allow for more accurate tracking of patient needs—part of a broader effort to modernize public services.

The Minister emphasized that the goal is not only cost control, but improved access.

“No family should have to leave home to get quality care,” he said, underscoring the Government’s intention to refocus healthcare delivery on local capacity.

The shift comes as rising healthcare costs continue to place pressure on public finances, with overseas treatment representing one of the most expensive components of the system.

By investing more heavily in domestic services, the Government is seeking to reduce that burden while improving outcomes for residents.

While the direction is clear, details on timelines and the pace of expansion for local services were not fully outlined in the presentation.

Still, the emphasis on sustainability, access and modernization signals a strategic pivot in how healthcare is expected to evolve in the Turks and Caicos Islands.

Angle by Deandrea Hamilton. Built with ChatGPT (AI). Magnetic Media — CAPTURING LIFE.

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Government

Premier Defends Budget Strategy, Rejects Claims of Inefficiency

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Turks and Caicos, April 25, 2026 – Premier Charles Washington Misick has pushed back against criticism of the Government’s newly passed budget, defending both its direction and execution as deliberate and necessary for national development.

Wrapping up debate on the $550.8 million Budget, passed on April 23, the Premier dismissed concerns raised by the Opposition about inefficiency, rising costs and gaps in delivery, insisting the Government’s approach is measured and focused on long-term growth.

“This budget is about delivering for our people,” Misick said, as he reinforced the administration’s commitment to infrastructure, healthcare expansion and broader economic development.

Opposition Leader Edwin Astwood had earlier challenged the Government’s performance, pointing to unfilled posts, delayed projects and what he described as weak execution despite increasing allocations.

In response, the Premier rejected the notion that the Government is failing to deliver, instead arguing that building national capacity takes time and sustained investment.

He maintained that staffing challenges are being addressed and that improvements across ministries are ongoing, even as demand for public services grows.

The Premier also defended the scale of spending, framing it as a necessary step to support development across the islands, rather than unchecked expansion.

“We are investing in the future of this country,” he said, pointing to continued funding for infrastructure, community development and public services.

On the question of equitable growth, Misick reiterated his administration’s focus on balanced development, including ongoing investments in the Family Islands.

He argued that progress is being made, even if transformation is not occurring as rapidly as some would like.

Throughout his closing remarks, the Premier leaned on the country’s economic fundamentals—highlighting strong cash reserves, stable growth projections and international confidence in the Turks and Caicos Islands’ fiscal management.

While the rebuttal addressed criticism head-on, it did not significantly alter the structure of the budget or introduce major new measures in response to concerns raised during the debate.

Instead, the Government’s position remained consistent: the plan is in place, the investments are targeted, and delivery will continue.

The exchange underscores a clear divide—between an Opposition pressing for faster, more measurable results, and a Government maintaining that its strategy is already on course.

Angle by Deandrea Hamilton. Built with ChatGPT (AI). Magnetic Media — CAPTURING LIFE.

PHOTO COURTESY OF THE OFFICE OF THE PREMIER

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Government

Digital Government Push Advances, but Reliability and Security Details Remain Unclear

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Turks and Caicos, April 25, 2026 – There was no mistaking the enthusiasm of the Minister of Finance, Investment and Trade, E. Jay Saunders, as he laid out his vision for a more digitally driven Turks and Caicos Islands—one where services are faster, systems are connected, and doing business is easier.

But within that forward-looking presentation, what remained notably absent were clear timelines and defined measures to ensure data security and system reliability.

“We are moving toward a fully integrated digital government,” Saunders told the House, as he outlined a future where public services are delivered seamlessly through technology.

With responsibility for the country’s economic and digital transformation, Saunders pointed to several areas expected to be reshaped by the rollout of e-government systems, including revenue collection, business licensing, customs processing and access to public services—all designed to reduce delays, improve compliance and streamline transactions.

The vision is one of convenience and efficiency: fewer lines, faster approvals, and systems that communicate across departments rather than operate in silos.

Within the framework of the Government’s $550.8 million Budget, passed on April 23, the digital push is positioned as a key driver of modernization and improved service delivery.

However, for many users, the experience of government systems today remains inconsistent.

Periodic outages, payment disruptions and service downtime continue to affect daily transactions, raising practical concerns about how quickly the country can transition to a fully digital model.

Despite the scale of the ambition, the Minister’s presentation did not directly address how system reliability will be strengthened or how data will be protected as more services move online.

Those elements—uptime, security and resilience—are critical to public confidence, particularly as businesses and residents become increasingly dependent on digital platforms to access government services.

The direction is clear, and the potential impact is significant.

But as the country moves closer to greater digital dependence, the success of that transformation will ultimately rest not just on what is promised—but on whether the systems can be relied upon when they are needed most.

Angle by Deandrea Hamilton. Built with ChatGPT (AI). Magnetic Media — CAPTURING LIFE.

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