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Fear that Horrible Airport Reviews damaging TCI Tourism

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Dana Malcolm

Staff Writer 

Gorgeous beaches, mouthwatering cuisine, warm locals and the beautiful culture of the Turks and Caicos all pale in comparison to the horror show of the Providenciales/Howard Hamilton International Airport and that opinion is coming directly from visitors. 

“Because of the way this experience was handled? Not coming back,” a visitor who was stuck in the airport overnight in March told us, while holding his tired three year old daughter. 

Dozens of similar reviews have been shared with the Magnetic Media news team directly as well as online. On some occasions the posts are riddled with expletives as tourists express their frustration. 

That a day at the airport can overshadow the Turks and Caicos’ extensive and luxurious offerings is a serious concern for stakeholders. 

“There is no way this can continue for another 3-5 years. Too many tourists are saying never again.” 

That timeline is supposed to be the cutoff point for a redevelopment of the airport.

But the question that operator put to our news team is if the pristine reputation of the country can continue to take the beating that the airport is giving it. Weekends are usually the worst. The problem, well documented over the years, is that too many aircraft come in too short a time frame bogging down arrivals and departures and concentrating thousands of guests in the airport at the same time.

It’s clearly the major issue, as on weekdays which usually have low traffic travelers report being in and out in minutes.

On the worst days though it results in a crush of people with barely standing room in the terminal while others wait in long lines in the blazing sun. The Turks and Caicos Islands Airports Authority (TCIAA) which oversees all government owned international airports in the country has begun to divert flights to private airfields nearby.

Godfrey Stewart, TCIAA CEO told the news team it was ‘simply an innovation to facilitate and maximize time and minimize diversion anywhere.’

“The option to use private ramps is not new. It’s situational as and [used] when needed. The TCIAA operations team understood the need to improvise and did so,” Smith told us

It comes at no charge to the TCIAA and is ‘ according to the CEO who described it as ‘most helpful.’

FBO operators aren’t as convinced, and they say a permanent solution is needed 

“It’s not ideal but it’s better than forcing them to circle for extended periods or have to divert because they need to land and there is no room.  That the airport thinks this is a better idea than spreading out the flights and continues to try to accept 50  flights in too short a window is really unfortunate,” one told us. 

The FBO’s aren’t the only ones who think this way, islanders and visitors have been calling for a drastic change in scheduling as well to spread out the flights allowing less congestion and smoother operations. For the government though that is a no-can-do for the Turks and Caicos.

“Slot management is program scheduling of flights to control volume and timing of flights. It works best in large airports rather than secondary airports like HHIA. 

Airlines build their flight schedule around its hub and connection demands at major hubs,” Arlington Musgrove, Minister of Immigration and Border Security, told the news team months prior when we had asked about the issue in the midst of another flare up of congestion. 

Already visitors who have experienced the airport are warning others to pick a trip elsewhere 

‘It obviously is outdated and in need of a huge renovation. I really can’t see myself coming back here. For a place to be expensive and the first thing you go through,” a traveler said  in a January 4 post on Yelp where the airport has a two-star rating. 

On March 25th another customer posted his detailed experience 

“I’ve travelled to many small countries/airports in my life, but have never experienced anything even close to as bad as the Providenciales airport in Turks and Caicos. For our departure, we waited 1 hour just to check our bags, then another 2.5 hours in a jam-packed, dirty, 85 degree line to get to security. Once in the gate area, another 2 hours before they announced that the flight was canceled. We had to spend $1200 for one-night hotel accommodations, then went back the next day for more of the same: delays, waiting in long lines in high heat.  Turks and Caicos has nice beaches and clear water, but this airport experience, along with the high costs, bad roads, water restrictions, and mosquitos do not make it worth the visit. Never again.”

It was similar to a February review, ”Utter and complete disaster. No staff, poor line management and extremely, extremely long lines— Not sure I want to experience this again. Go elsewhere.”

“Worst airport, I would not recommend going to Turks and Caicos because the airport is so terrible. It is hell on earth, maybe worse,” said another. And possibly one of the most damning came from a seasoned traveler 

“This is the worst organized airport I’ve ever been to, and I’m an airline pilot so I’ve been to a lot of them,” a traveler said on March 9. 

That was only some of the 2024 reviews and almost all advise travelers to avoid the country completely.

With the growing popularity of the Turks and Caicos the government is expecting to hit a million stay over guests soon the bulk of which will likely have to be funneled through the Providenciales International Airport. 

With no slowdown in sight some industry professionals are already worried that if the country doesn’t find a permanent solution to the crisis it will start to pay for that with lower arrival numbers.

TCI News

From Removal to Redevelopment: ISU Announces 27 Concepts

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Turks and Caicos, December 12, 2025 – For the Turks and Caicos Islands, the shift from removal to redevelopment marks a profound national pivot — one that redefines how the country confronts a problem that has quietly reshaped its landscape for more than a decade.

At a media briefing held Tuesday, December 11, the Informal Settlements Unit (ISU) confirmed that it has now reviewed 35 informal settlement sites for full redevelopment and is advancing 27 conceptual redevelopment designs, signalling a move beyond enforcement toward long-term planning and land re-imagination.

The announcement comes after nearly three years of intensive work under the leadership of Carlos Simons KC, a former justice of the Supreme Court and one of the country’s most respected legal minds. For Simons, who is himself a Turks and Caicos Islander, the mandate has never been cosmetic. Informal settlements, he has repeatedly stressed, are not simply unsightly — they pose public safety risks, strain infrastructure, undermine land ownership regimes, and create environments vulnerable to criminal activity.

Turks and Caicos remains the only British Overseas Territory grappling with informal settlements at this scale.

From Clearance to Control of Land

Since its inception, the ISU has focused first on reclaiming land that had fallen outside the bounds of planning and regulation. According to data presented, more than 800 informal structures have been addressed across Crown land, private land, and other properties, with the bulk of activity concentrated in Providenciales, and additional operations carried out in Grand Turk and North Caicos.

Providenciales accounts for the largest share of reclaimed acreage and enforcement actions, reflecting both population density and the concentration of informal developments. In Grand Turk, ISU interventions have been more targeted, often tied to flood-prone or environmentally sensitive areas. North Caicos, while hosting fewer informal settlements, has now been formally incorporated into the Unit’s monitoring and redevelopment framework.

To date, the ISU reports approximately 35 acres of land reclaimed, creating, for the first time, a realistic platform for planned redevelopment rather than ad-hoc clearance.

Redevelopment, Not Replacement

What distinguishes this phase of the ISU’s work is not simply the scale of removal, but the clarity of what comes next.

Officials confirmed that 27 redevelopment concepts are now in progress, supported by land already under government control. These are housing-led but not housing-only designs, incorporating infrastructure layouts, access routes, drainage, and green space — a deliberate break from the sprawl and density that defined informal settlements.

One example shared, illustrated the potential of vertical, modular development: a 2.5-acre site, previously crowded with informal structures, re-imagined to accommodate 105 formal housing units, alongside communal space and planned utilities. The intent, ISU officials said, is to replace disorder with density done right — preserving land while increasing livability.

The Survey Behind the Strategy

Central to the ISU’s evolving approach is a comprehensive Social Needs Assessment Survey, designed not merely to count structures, but to understand the people who lived within them.

The survey spanned multiple islands and dozens of informal settlement sites, collecting data on household size, age distribution, employment status, length of residence, access to utilities, sanitation conditions, flood exposure, and vulnerability factors. It captured information across genders and age groups, with particular attention to working-age adults, children, and households headed by single earners.

Officials described the survey as essential to avoiding a blunt enforcement model. Instead, the data is being used to inform redevelopment planning, guide social interventions, and identify patterns — including how long informal settlements persist, how residents integrate into the labour force, and where the greatest risks to health and safety lie.

The findings reinforced what authorities had long suspected: informal settlements are not transient. Many households had occupied land for years, often without basic services, and in conditions that posed escalating risks during heavy rains or storms. The survey now forms a baseline against which future redevelopment and resettlement outcomes will be measured.

Targeting the Next Generation

Recognising that enforcement alone cannot dismantle a culture of informal construction, the ISU launched youth-focused initiatives over the past year, aimed squarely at prevention.

Through school engagement, creative challenges, and public education campaigns, the Unit has begun addressing the mindset that normalises shanty-style building. Officials described the youth programmes as an investment in long-term cultural change, encouraging young people to see planning, legality, and design as non-negotiable elements of national development.

The initiatives also seek to foster pride in place — reframing orderly development not as exclusionary, but as essential to safety, dignity, and opportunity.

A National Turning Point

The ISU’s presentation makes clear that Turks and Caicos has entered a new phase in confronting informal settlements — one grounded in data, planning, and land control, rather than reaction.

Whether the country can sustain the political will, funding discipline, and cross-agency coordination required to move concepts into construction remains to be seen. But for the first time, the national conversation has shifted.

This is no longer only about what must be removed.

It is about what can — and should — be built in its place.

Angle by Deandrea Hamilton. Built with ChatGPT (AI). Magnetic Media — CAPTURING LIFE.

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Stanbrook Prudhoe Score Top Flight Legal 500 Directory Rankings

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Firm Also Secures 8 Individual Rankings and Strengthens Its Regional Leadership

 

[Providenciales, Turks & Caicos Islands – Stanbrook Prudhoe, a leading Caribbean law firm, is 1 of 2 firm’s ranked in Tier 1 for cross-Caribbean work and is described as having “built a strong reputation across the Caribbean for handling complex matters, multi-jurisdictional work spanning both transactional and disputes”. Sophie Stanbrook, Tim Prudhoe, Khamaal Collymore and Nadia Chiesa attract plaudits in this category.

Specific to Guyana, Sophie Stanbrook, Tim Prudhoe and Anna-Kay Brown are listed.

In addition, Stanbrook Prudhoe is again given Tier 1 status in the TCI firm rankings. Lawyers Sophie Stanbrook, Tim Prudhoe, Sam Kelly and Nadia Chiesa achieved individual rankings and Laura Miller named as a key lawyer for the firm’s Cross-Caribbean work.

Since its launch in 2022, Stanbrook Prudhoe has established itself as a formidable presence in the Caribbean legal sphere, specialising in Corporate and Fiduciary, Disputes, and Restructuring & Insolvency. This strong reputation is reflected in this latest round of Legal 500 rankings.

The firm’s co-founders, Sophie Stanbrook and Tim Prudhoe, are ranked as ‘Leading Partners’, Tim being 1 of 2 lawyers also listed as such across and the Caribbean as a whole.

The firm has offices in the Cayman Islands, Guyana and the Turks and Caicos Islands. With a growing presence in the federation of St Kitts and Nevis.

Commenting on the recognition, StanbrookPrudhoe co-founder Sophie Stanbrook said, “In just three years, we’ve gone from a bold idea to a Tier 1-ranked firm leading the Caribbean legal market. This recognition proves that ambition, talent, and teamwork can redefine what’s possible in our region, and we’re only just getting started. We look forward to building on this momentum and continuing to drive the standards for legal excellence across the Caribbean.”

The Legal 500 is one of the UK’s most respected legal directories, benchmarking law firms through rigorous independent research and ranking both lawyers and their areas of expertise. For nearly 40 years, it has provided a trusted assessment of law firm capabilities worldwide, evaluating more than 150 jurisdictions through comprehensive research, client feedback, and interviews with leading practitioners.

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TCI Hosts Strategic Defence Summit as Overseas Territories Regiments Strengthen Security Partnerships

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Turks and Caicos, December 4, 2025 – The Turks and Caicos Islands this week became the centre of regional security cooperation as senior defence leaders from across the British Overseas Territories gathered in Providenciales for the 4th Annual Overseas Territories Commanding Officers Conference — a three-day summit focused on strengthening capability, maritime readiness, and inter-territorial partnerships.

Acting Governor Anya Williams and Premier Charles Washington Misick, OBE, on December 1, welcomed Lord Lancaster, a key figure in the establishment of the TCI Regiment and the current Honorary Colonel of the Cayman Islands Regiment, for a courtesy call and high-level briefing session. Lord Lancaster joined Permanent Secretary for National Security Tito Lightbourne, TCI Regiment Commanding Officer Colonel Ennis Grant, and Commanding Officers from Bermuda, Cayman, Montserrat, the Falkland Islands, and UK defence representatives.

The visit, along with the wider conference agenda, signals a meaningful step forward for the rapidly evolving TCI Regiment, which has grown into a crucial national asset for disaster response, coastal security, joint operations, and resilience planning. Lord Lancaster’s presence carries additional significance: he was instrumental in shaping the Regiment’s formation in 2020 and remains a vocal advocate for expanding the capabilities of small-territory defence units within the UK network.

At the conference’s opening ceremony, Acting Governor Williams emphasised the importance of “collaboration and strategic leadership across the Overseas Territories,” noting that shared challenges — from climate shocks to transnational crime — demand a unified approach. The Permanent Secretary echoed this, highlighting increased maritime coordination and training pathways as areas where the TCI is seeking deeper integration with its regional counterparts.

Throughout the week, Commanding Officers participated in strategic discussions, intelligence and security briefings, resilience planning sessions, and on-site engagements showcasing the TCI’s developing operational infrastructure. The agenda also focused on improving interoperability — ensuring that Overseas Territories regiments can operate seamlessly together during disaster deployments, search and rescue missions, and joint maritime operations.

For the TCI Regiment, hosting the conference marks a milestone: it positions the young force as an active contributor in shaping the region’s security future rather than merely a participant. Leaders left no doubt that the momentum is intentional — and that the Turks and Caicos Islands are strengthening their role within a broader, coordinated defence framework designed to safeguard shared interests.

Angle by Deandrea Hamilton. Built with ChatGPT (AI). Magnetic Media — CAPTURING LIFE.

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