Connect with us

Bahamas News

Bahamasair opens City Ticket Office at Southwest Plaza

Published

on

By LINDSAY THOMPSON
Bahamas Information Services

 

NASSAU, The Bahamas – The Carmichael Road area has long been dubbed “City 2000” due to the massive population shift to that fast-growing community.

In this vein, Bahamasair has decided to open its City Ticket Office (CTO) to accommodate that growing residential and commercial area.

The grand opening took place on Friday, February 2, 2024, at the new office spaces in the Southwest Plaza relocation from the Palmdale area.

Director of Aviation and Deputy Director-General of Tourism, Dr. Kenneth Romer, underscored the importance of relocating Bahamasair’s ticket office to the southwestern area of New Providence Island.

“Bahamasair continues to prove to be one of our greatest assets. I assure you of our support and that of the Deputy Prime Minister (the Hon. Chester Cooper),” he said, while also stating that the move is aligned with some of the big-ticket items reflected in the National Aviation Strategic Plan.

One is, strengthening financial resilience by innovating Bahamasair’s business model, growing existing markets, and exploring new routes to underserved and emerging markets. More so, it speaks to the airline pursuing additional sources of revenue and lessening its dependence on the public purse to fund operations.

Two, operational efficiency to which Dr. Romer noted that Bahamasair has been enhancing its strategic planning exercises to ensure a leaner and more efficient operation.

He added that the recent partnership with Qatar Airways, through a consultative exchange, would undertake a comprehensive overview of all aspects of operations and develop a business plan that will become the model for the region.

Another area is that of service excellence – people are at the center of what is being done at Bahamasair

“Nobody could do it like Bahamians and nobody does it better than Bahamasair,” said Dr. Romer who also acknowledged that, “We must explore ways to do it better and be better, by putting a greater emphasis on customer satellite satisfaction and the urgency in resolving problems that will arise.  Customers must remain the priority, alongside safety.”

A final plan is enhancing human capital development. According to Dr. Romer, “Bahamasair will play an integral role in advancing our strategy to develop existing and emerging aviators, succession planning, advancing the role of women, and creating a system of mentorship that includes using retired professionals as mentors.”

Tracy Cooper, Managing Director of Bahamasair Holdings Ltd., shed light on the decision-making process in the relocation of the CTO.

“The decision to relocate the CTO from Palmdale to Carmichael Road was a very careful and deliberate consideration,” he said. “One of the key factors in the decision was to ensure that our new location would not only cater to the business community but also provide a convenient and accessible service point for our valued residents.”

Added Cooper, “In that regard, Carmichael Road often referred to as City 2000, emerged as the ideal choice – offering a host of amenities and the perfect alignment with the needs of Bahamasair.”

This he said also reflects Bahamasair’s commitment to provide its customers with top-notch service in a welcoming and accessible environment.

“We firmly that this new CTO will not only serve as the gateway to our exceptional airline services but also as a symbol of our dedication to enhancing the travel experience for everyone in The Bahamas,” Cooper added.

He thanked the team of Bahamasair, including the 15 staff members at the Carmichael location for their dedication to the airline and what it means to the country according to its slogan “We don’t just fly there, we live there…”

Also participating in the ceremony were retiree Wilfred Williams with the opening prayer; remarks by Tanya Pratt, Chairman of the Board of Directors, Bahamasair; Vote of Thanks by Samantha Lookie, Director of Commercial, Sales, and Marketing; Ribbon Cutting by Wilfred Williams – president Bahamasair Retirees Association, and Blessing of the Building by Apostle Raymond Wells. The Royal Bahamas Police Force Pop Band provided entertainment.

PHOTO CAPTIONS

BIS Photos/Kemuel Stubbs

 

Header: Apostle Raymond Wells performing the Blessing of the Building during the Official Opening of Bahamasair’s City Ticket Office in the Southwest Plaza, Carmichael Road on Friday, February 2, 2024. Pictured are Anthony Miller, board member; Dr. Tyneil Cargill; board member; Tanya Pratt, Chairman, Board of Directors, Bahamasair; Director of Aviation and Deputy Director-General of Tourism, Dr. Kenneth Romer; and Tracy Cooper, Managing Director of Bahamasair Holdings Ltd.

Insert: Officials tour the newly opened Bahamasair’s City Ticket Office in the Southwest Plaza, Carmichael Road on Friday, February 2, 2024. Pictured are Anthony Miller, board member; Dr. Tyneil Cargill, board member; Melony Rahming, board member; Director of Aviation and Deputy Director-General of Tourism, Dr. Kenneth Romer; Tanya Pratt, Chairman, Board of Directors, Bahamasair; Dwayne Davis, Bahamasair Deputy Chair; Tracy Cooper, Managing Director of Bahamasair Holdings Ltd; and Apostle Raymond Wells.

Continue Reading

Bahamas News

CIBC Caribbean Celebrates 2026 Unsung Heroes Finalists

Published

on

Nassau, Bahamas, 22 September 2026 – Six Bahamians whose service is making a difference in communities across the country were recently celebrated by CIBC Caribbean as the bank brought together its top 2026 Unsung Heroes finalists for a special recognition event.

The 2026 finalists were Kristin Butler-Beneby, Dinola Williamson, Amanda Knowles, Tamara Clarke, Ruth Fawkes, and Jaquay Adderley.

During the event, CIBC Caribbean also announced Dinola Williamson as the first runner-up in this year’s program. Williamson is an educator and community activist who has spent more than two decades in education and leads the Family Better Together Kabbalistic Kids Club. Her community work has reached children in Englerston, Fox Hill, Acklins, Crooked Island, and Grand Bahama through mentorship and activities designed to support their holistic development.

CIBC Caribbean Head of Country Terrance Gibson said the gathering was intentionally focused on celebrating the collective impact of the finalists.

“Unsung Heroes is about recognizing the people who may not always receive the spotlight, but whose commitment is felt every day in the lives of the people and communities they serve,” he said.

“While Kristin emerged as our 2026 Unsung Hero, and Dinola as our runner-up, each nominee represents the spirit of this program. They saw needs in their communities and made the decision to act, to serve, and to keep showing up. CIBC Caribbean is proud to recognize them and to help bring greater attention to the work they are doing.”

The recognition event also brought together members of the judging panel who reviewed this year’s nominations and selected the program’s honorees. The panel comprised Olympic gold medalist Tonique Williams, Bahamas Red Cross President Edison Sumner, Guardian Lifestyles Editor Shavaughn Moss, and Organization for Responsible Governance Executive Director Matt Aubry.

During the event, each finalist spoke about the community work that led to their nomination. The judges were also recognized for lending their time and expertise to the selection process.

Gibson added, “Recognition is important, but we also hope that sharing these stories encourages others to look around their own communities, see where they can make a difference, and act.

“Our Unsung Heroes remind us that meaningful change often begins with an individual who simply decides to help.”

Continue Reading

Bahamas News

Public Hospitals Authority Foundation Donates Dialysis Machines to Princess Margaret Hospital (PMH)

Published

on

The Bahamas, September 21, 2026 – The Public Hospitals Authority (PHA) Foundation, a philanthropic organization launched in January 2024 to support public hospitals and healthcare clinics, donated eight additional dialysis machines for the PMH Renal Services unit.

Director of Foundations, Corporate and Community Relations for the Public Hospitals Authority and Executive Director of the foundation, Alana Major, said this initiative is a part of the foundation’s “Sun, Sea and Second Chances” campaign.  PHA Foundation aims to secure 30 machines for Princess Margaret Hospital.

“As of today, with this donation, we are now up to 15 machines, so we are very excited about that,” Ms. Major said.

Other members of the foundation were present, including PHA Foundation Chairman Mr. Selvin Basden, who said the foundation is committed to doing its part in fulfilling the mandate of the Government of the Bahamas.

“One of the tenets of the Government is to ensure that access to healthcare is a human right. We are committed to ensuring that, at least from our part, we can deliver on that principle,” Mr. Basden said.

The PMH Renal Services Unit dialyzes about 150 to 170 patients annually. The unit provides care for patients who have been diagnosed with end-stage kidney disease and now need renal support. Patients who receive dialysis typically come to the unit three times a week, either on a Monday-Wednesday-Friday schedule or a Tuesday-Thursday-Saturday schedule.

Head of Department for Renal Services, Dr. Thurston Carroll, said she and the unit are excited to receive the donation, as it will replace machines that are not operating optimally.

“We are particularly excited about today’s donation because, although we have 20 stations within the dialysis unit, we have an aging fleet. These new machines and new water-treatment equipment will allow us to replace some of our aging equipment so that we can continue providing services to our patients.”

Foundation representatives noted that one or two organizations are already considering making bulk donations and if it happens, the foundation may be able to secure another 10 machines or another five machines in the very near future.

PMH Deputy Hospital Administrator Angelica Lockhart-Bastian and Hospital Administrator Mr. Tevard Bastian thanked the PHA Foundation for its donation to Princess Margaret Hospital.

Also in attendance were PHA Foundation Deputy Chairman Dr. Erecia Hepburn; Foundation guest Dr. Maria Oriakhi; Chief Biomedical Engineer Mr. Theodore Nottage; Administrative Officer Ms. Appapisa Neely; and Senior Assistant Hospital Administrator Mr. Valdez Bowe.

 

By Christina Williams 
Bahamas Information Services

BIS Photos/Mark Ford

PHOTO CAPTION:

Group Photo, from left:
– Dr. Rhea Thurston Carroll, Director, Renal Services, PMH
– Nurse Kim Harris, Dialysis Nurse, Dialysis Unit, PMH
– ⁠Sister Darnell Roker, Nurse Manager, Dialysis Unit, PMH
– Mrs. Angelica Lockhart-Bastian, Deputy Hospital Administrator PMH
– Mr. Tevard Bastian, Hospital Administrator PMH
– Mrs. Alana Major, Director, Foundations, Community and Corporate Relations, PHA
– ⁠Mr. Selvin Basden, Chairman, PHA Foundation
– ⁠Dr. Erecia Hepburn, PHA Foundation Board
– ⁠Ms. Donette Danvers, Executive Assistant, Foundations, Community and Corporate Relations, PHA

Continue Reading

Bahamas News

Romer Receives Regional Leadership Award

Published

on

Miami, Florida – Director of Aviation and Deputy Director General of Tourism, Dr. Kenneth Romer was presented with The 2025-2026 Infrastructure Leadership MVP Award, during the 10th Annual Caribbean Infrastructure Forum (CARIF) held in Miami September 15-16, 2026.

According to event organizers, New Energy Events, the MVP Leadership Award is the highest individual honor in the industry and is presented to an individual who has demonstrated exceptional, strategic and visionary leadership in advancing infrastructure in the Caribbean. Chosen by an independent jury of regional industry leaders, “The recipient is recognized for their sustained impact, influence across sectors, and dedication to driving meaningful progress in policy, investment, or project delivery”, said Event Organizers.

Romer becomes only the third person from the Region, and the first from The Bahamas to receive the Leadership MVP Award, joining last year’s winner The Honourable Mia Mottley, Prime Minister of Barbados.

Represented among the Conference Speakers and present at the Award Ceremony was Minister of Energy, Utilities and Aviation, The Honourable JoBeth Coleby-Davis, who said that, “This award amplifies The Bahamas Government’s commitment to executing a vision that sets the benchmark for infrastructural investments opportunities across our archipelago while supporting exemplary Bahamian leaders like Dr. Romer, who are steering the Caribbean toward more resilient, investable, and innovative infrastructure”.

“While this award is deemed an individual honor, it is a recognition of the Bahamas’ position as a respected regional leader and more so, a reflection of the incredible talent that resides within our small, but indomitable nation that continues to punch above its weight class as the world marks the manner of our bearing”, said Dr. Romer.

Dr. Romer has been instrumental in driving post-pandemic tourism recovery alongside the transformation of airports across the Family Islands through the Government’s landmark Family Islands Renaissance initiative. Under his leadership as Director of Aviation and Deputy Director General of Tourism, the sector has embraced a strategic, forward-looking approach focused on modernizing over 19 runways and terminals, strengthening safety and resilience, expanding international and regional connectivity, and leveraging public-private partnerships to deliver world-class facilities.

Dr. Romer’s work has helped translate the National Aviation Strategic Plan into tangible infrastructure projects that are creating new opportunities for tourism, investment, entrepreneurship and economic growth across the archipelago.

In 2025, he became the first person from the Caribbean and LATAM Region to be appointed to the Board of the International Association of Airports Executives.

Continue Reading

FIND US ON FACEBOOK

TRENDING