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Remarks Delivered by the Honourable Charles Washington Misick Premier On the Pay and Regrading Review 2023 4 December 2023

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#TurksandCaicos, December 10, 2023 –  Luke 12:48 KJV……. For unto whomsoever much is given, of him shall be much required: and to whom men have committed much, of him they will ask the more. Foremost in my government’s mind in commissioning the review of the pay and regrading of public service employees are the three principles of Justice: Equity, Equality and need as it relates to the changing economic fortunes of the Turks and Caicos Islands.

Because change is constant, we must constantly strive to counter balance the impact of negative changes to our people. As our economy grows our people must participate in the economic dividends of growth.

Social changes and demographic shifts, require a rebalancing paradigm between equity, equality and need. The pay and regrading initiative by my administration is another step in a series of steps that my government has taken to reflect the critical pre conditions of economic justice.

Every time that I have served as a member of the executive arm of government, I have made changes to boost the pay and the working conditions of people in these Islands – both public and private sectors.

This time the recent pandemic, supply-chain shortages, wars and other exogenous factors have fueled inflation making it difficult for families to cover the cost of shelter and food.

Even as my government have provided social programs to make up for the gap between pay and inflation, inflation continues to outpace these assistance programs thereby eroding the quality of life my government promised our people.

But as we promised that no one would be left behind we continue to try to match benefits against costs.

Unless benefits are matched by an increase in productivity, we would merely be adding fuel to the fire of inflation. It is therefore critical for all to understand the Ying and Yang between productivity and pay.

It is also important to understand that equality is only fair when all starts at the same position while equity means recognizing that we do not all start from the same place and must acknowledge and make adjustments for imbalances.

On the other hand, need speaks to necessity rather than desirability. Equality, equity and need is reflected in the end product of the consultant recommendations – leaving no one behind.

When in 2015 public servants received a pay increase, we promised that it would follow with further improvements to public service working conditions. We are now delivering on that promise.

In 2015 we increased the minimum wage and promised that we would make further increases on a needs basis and as dictated by the cost of living. We delivered on that earlier this year.

And now this comprehensive review of the public service pay has resulted in a reorganization of the structure scale to align with modern practice, competitiveness and when the new management system is added civil servants will be more accountable.

But it does not stop there. I have asked and cabinet has agreed to extend the consultancy to include a productivity audit of the public service. We simply cannot and should not reward poor performance or worse dishonesty in the delivery of service to the public who are paying for the service. The public deserve better and we promised them better.

We cannot and will not allow a few bad actors to spoil the reputation of the hardworking honest men and women of our civil service.

The same admonition I issue to public servants I issue to ministers and parliamentary colleagues who have also after almost twelve years receive an uplift in pay for the first time.

Also, it is socially unjust, inequitable, and unconscionable to ignore the need of our pensioners and recognize their service and the hardship they face in trying to live off of a pension that have been eroded by inflation.

In that regard the consultants will now turn to reviewing the pension of former civil servants with a mandate to have this completed by the end of the financial year with the intention of awarding a retro-active increase in pension effective December 1, 2023 – the same as the new pay arrangements for currently serving public servants.

And finally, my government have commissioned an actuarial review of vulnerable Turks and Caicos Islanders age 70 and over with the aim of purchasing an annuity to provide a guaranteed cost of living assistance of $1,000 monthly. The government will pay the NIB to administer this program which will become effective on April 1st 2024.

The government must no longer be the last resort in choice of employment. We have injected equality, equity and need in our remuneration structure and hope that our private sector partners will do the same.

My government is committed to empathy and compassion and a genuine commitment to build a safety net around the vulnerable and we are doing that as well.

No government in the history have done more to cater to the vulnerable of our society.

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Government

Tamica Prospere Appointed Director of Learning and Development

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Turks and Caicos, September 6, 2025 – The Office of the Deputy Governor of the Turks and Caicos Islands is pleased to announce the appointment of Mrs. Tamica Prospere as the Director of the Department of Learning and Development within the Office of the Deputy Governor.

Mrs. Prospere holds a Chartered Institute of Personnel and Development (CIPD) Associate Diploma in Organisational Learning and Development (RQF Level 5), a Bachelor’s degree in Education from the University of the West Indies (UWI) and an Associate Degree in Education, also from UWI. She has further enhanced her credentials with certifications and coursework in content delivery, human resource management, talent management, and training and development from esteemed institutions, including Mico University College and CIPD.

With a strong foundation in public service and education in St. Lucia, Mrs. Prospere dedicated over a decade to classroom teaching at the secondary school level, beginning in 2002. During her tenure, she educated a diverse student body across various subjects, including Mathematics, Information Technology, and Life Skills, all aimed at fostering students’ personal and social well-being. She also facilitated community adult learning programs, showcasing her enduring commitment to promoting inclusive and varied educational opportunities.

Her career in public service in the Turks and Caicos Islands began in 2014 as a teacher at Marjorie Basden High School. From 2019, she served as the Learning and Development Manager for the legacy Customs Department and later for the TCI Border Force. In this role, she made significant contributions to improvements and championed a culture of professional growth.

Mrs. Prospere has been a strong advocate for leadership development through several key programmes. She conceptualised and introduced the Leading Effectively through Accountability and Development (LEAD) programme for the management team, which has successfully run for three consecutive years, with its most recent leadership reinforcement event held in 2025. Additionally, she implemented several programmes in partnership with educational institutions, resulting in 27 Border Force officers earning continuing professional development (CPD) certifications in supervisory management from UWI and 10 managers completing the Dynamic Leadership course with the Caribbean Maritime University.

She played a pivotal role in developing operational strategic plans and frameworks for both the Customs Department and the TCI Border Force. Mrs. Prospere spearheaded the creation and delivery of professional programmes, such as the Customs Broker Certification Programme. She introduced a Learning Management System (LMS) to facilitate scalable learning for aspiring Customs Brokers.

Moreover, she led the implementation of several significant projects, most notably the Regional Clearance System in the TCI and a comprehensive revamp of customs procedures at Howard Hamilton International Airport, which greatly enhanced operational efficiency. She also facilitated key engagements that strengthened partnerships with leading regional bodies, including the Caribbean Customs Legislation and Enforcement Council (CCLEC), the border security team within CARICOM IMPACS, and the customs advisory arm of CARTAC. These collaborations were instrumental in securing vital technical assistance for training.

Speaking on the appointment, Mrs. Prospere said, “I am honoured to step into this role and lead the Learning and Development Directorate. I believe that a world-class public service is built together. I’m dedicated to partnering with civil servants at all levels to foster a dynamic learning environment where we can collectively develop the skills needed to be adaptable, exceed standards, and deliver truly exceptional service to the public.”

In congratulating Mrs. Prospere, Deputy Governor and Head of the Public Service, H.E. Anya Williams stated, “We are pleased to extend congratulations to Mrs. Tamica Prospere on her appointment as the new Director of the Department of Learning and Development within the Office of the Deputy Governor.

With over a decade of dedicated service in the field of training and development, Mrs. Prospere has consistently demonstrated a deep commitment to building capacity and strengthening the public service workforce in the Turks and Caicos Islands. Her innovative and strategic approach to learning has transformed teams and empowered individuals, ensuring the public service is well-equipped to meet the demands of a constantly evolving landscape.

As the government continues its efforts to enhance service delivery through robust and comprehensive training initiatives, we are confident that Mrs. Prospere’s leadership will be instrumental in advancing a culture of excellence, collaboration and continuous growth across the public sector.

Congratulations Mrs. Prospere, on your well-deserved promotion. We look forward to working with you to shape the future of learning and development in the Public Service in the Turks and Caicos Islands.”

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Government

Melissa Holland Appointed as Public Service Information Officer

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Turks and Caicos, September 6, 2025 – The Office of the Deputy Governor of the Turks and Caicos Islands is proud to announce the appointment of Ms. Melissa Holland as the new Public Service Information Officer within the Office of the Deputy Governor.

Ms. Holland holds an Associate Degree in Business from Turks and Caicos Community College, a Creative Suite Certificate in Website Development from StackSkills, and an Administrative Professional Certification from the College of Administrative Professionals. She has also engaged in continuous learning through Coursera.

Over the course of her career, Ms. Holland has accumulated valuable experience in various roles. She began her journey as a Clerical Officer at the Ministry of Education from June 2007 to May 2009 and was promoted to Secretary to the CEO from December 2009 to April 2010. Subsequently, she served as the Assistant to the Director of Sales, Marketing & Rentals at Apes Hill Club in Barbados from May 2011 to July 2014. Ms. Holland then took on the role of Office Assistant at Growing Soul Records in Miami, FL, from August 2014 to October 2015, followed by another position as an Office Assistant at Arrow Electronics in Denver, CO, from November 2015 to June 2018.

In June 2018, she became a Multimedia Specialist at Shop Genesis and later transitioned to the role of Creative Director at Black Sage Analytics from September 2020 to 2022. More recently, she served as an Administrative Officer at the Ministry of Health and Human Services from December 2022 to March 2023, before moving to the Ministry of Immigration and Border Services as an Administrative Officer from March 2023 to August 2025. She acted as the Communications Officer for Border Force in September 2023.

Upon her appointment, Ms. Holland shared her enthusiasm, stating, “My journey from capturing moments through lifestyle photography to creating designs that honor the vibrance of Caribbean culture has been shaped by both creativity and faith. Stepping into the role of Public Service Information Officer is a privilege and an exciting opportunity to unite my love for storytelling with service. Guided by Proverbs 3:5-6, I trust God to continue directing my path and using my gifts for a greater purpose”.

Her Excellency Anya Williams, Deputy Governor and Head of the Public Service, congratulated Ms. Holland, stating, “We are delighted to congratulate Ms. Melissa Holland on her appointment as Public Service Information Officer and to welcome her to our team in the Office of the Deputy Governor.

In this important role, Ms. Holland will be responsible for the accurate and timely dissemination of both internal and external communications related to the operations of the public service, including circulars, notices, appointment announcements and other official updates.

We are confident that Ms. Holland’s diverse background and professional expertise will be invaluable in fulfilling these responsibilities and we look forward to the meaningful contributions she will undoubtedly bring to the team.

Congratulations, Ms. Holland, on your new appointment!”

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    Government

    Andy Missick Appointed Juvenile Manager

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    Turks and Caicos, September 6, 2025 – The Office of the Deputy Governor of the Turks and Caicos Islands is pleased to announce the appointment of Mr. Andy Missick as the Juvenile Manager within the Department of Rehabilitation and Community Services in the Ministry of Public Safety and Utilities.

    Mr. Missick holds a Bachelor’s Degree with Honours in Social Work from the Turks and Caicos Islands Community College.

    His professional experience includes serving as a Registration Officer at the Financial Services Commission for three years, a Social Worker for the Turks and Caicos Islands Government for one year and as a Probation Officer in the Department of Rehabilitation & Community Supervision from 2023 until his recent promotion.

    Sharpening his skills in the area of rehabilitation, Mr. Missick has completed professional training in the following areas: Cognitive Behavioral Therapy (CBT), Case Management, Risk Assessment, Intake and Interviewing Techniques, Counseling, Report Writing, Conflict Resolution and Mediation, Reentry and Reintegration Planning, Community Resource Networking, Motivational Interviewing (MI), Behavior Modification, and Social Skills Training.

    Known for his contributions to Youth Leadership and Representation in the Turks and Caicos Islands and elsewhere, Mr. Missick currently serves as the Male CARICOM Youth Ambassador since 2023 and is a currently a Youth Parliamentarian having representing the Turks and Caicos Islands at the 12th Annual Commonwealth Youth Parliament in Wellington, New Zealand; the 10th Commonwealth Youth Ministers Meeting in London, United Kingdom and the Caribbean Youth Summit 2023 in Kingston, Jamaica.

    In addition to his professional roles, Mr. Missick is involved in community service and volunteerism through the Rotaract Club of Providenciales, where he has been an active member for seven years. He has held various leadership positions, including Sergeant-at-Arms, Foundation Chair, Youth Service Director, Wellness Chair, Fundraising Director, Vice President and currently serves as the President.

    Speaking on his appointment, Mr. Missick stated, “I am extremely grateful for the opportunity. Growing up in the Turks and Caicos, I have seen far too many young lives cut short. Some lost to violence, some to poor choices and some to the weight of circumstances they never asked for. Those experiences are etched into me and they are the reason I feel such deep gratitude and responsibility in being appointed Juvenile Manager. This is more than a role; it is a calling to stand in the gap for our youth, to remind them that they are not defined by their mistakes but by the greatness still inside of them. I believe in second chances, I believe in opportunity, and I believe that with guidance, accountability and hope, our young people can rise above their struggles and become the leaders of tomorrow.

    I anchor myself in the words of Mark 10:45: “For even the Son of Man did not come to be served, but to serve.” True leadership is service, and in serving our youth, I serve the future of the Turks and Caicos Islands. This appointment is not just about today. It is about building a legacy of hope, discipline and purpose for tomorrow”.

    In congratulatory remarks, Deputy Governor and Head of the Public Service, H.E. Anya Williams, said, “It gives me great pleasure to officially congratulate Mr. Andy Missick on his appointment as Juvenile Manager with the Department of Rehabilitation and Community Services, within the Ministry of Public Safety.

    The post of Juvenile Manager is a critical role, focused on shaping the future of our islands by supporting, guiding and rehabilitating at-risk youth. The Juvenile Manager plays a key part in ensuring that young individuals are given every opportunity to grow into productive, empowered citizens who contribute meaningfully to society.

    Mr. Missick brings to this position a wealth of experience, a deep passion for youth empowerment and a proven track record of service and leadership. His longstanding commitment to the development of young people in the Turks and Caicos Islands is well known, having served with distinction as a CARICOM Youth Ambassador, Youth Parliamentarian and a dedicated member of the Rotaract. Through these platforms, he has consistently advocated for youth engagement, policy development and community service, earning the respect of peers and stakeholders alike.

    We are confident that Mr. Missick will continue to inspire and implement innovative initiatives that uplift our youth and strengthen our communities.

    Congratulations, Mr. Missick, on your well-deserved promotion. We look forward to the positive impact you will undoubtedly make in this vital role.”

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