Governor’s Appointed Member touts Civil Service Upgrade during Budget Debates

By Dana Malcolm 

Staff Writer 

#TurksandCaicos, June 5, 2023 – There are sweeping changes coming to the civil service this year after years of complaints about delays and understaffing.

“For the year 2023/24, the office of the Deputy Governor has a very ambitious public sector transformation centered around improving service delivery and the customer experience.”

This came from Governors Appointed Member Willin Belliard, as he rose in the budget debates on Thursday May 18 to detail the revamp.

Phase one of E-procurement which will allow for the virtual submission of tenders is to be implemented. Along with that will come E-Jobs, a similar system touted to make job applications virtual, swift and easy.

Implementation of the Human Capital Procurement Program is also on the list of deliverables. Human capital is sorely lacking in the Turks and Caicos across the public and private sectors with hundreds of vacancies sitting open and resignations continuing to pile up.

Public servants will also find it easier to enroll into the all new Public Sector Pension Plan with the advent of a portal to remove the need for paper based applications.

The previously announced pay grading exercise is on the table to be completed and a Contract management unit has now been created to manage the delivery of projects that taxpayers are funding.

Residents of the Turks and Caicos have complained bitterly about the state of the civil service in the country for years. From police records to the treasury, the service is characterized by low staffing, frustrating wait time and long lines.