Caribbean News

SANDALS® RESORTS, AN INFLUENTIAL VOICE ON ESG ACROSS THE REGION

Published

2 years ago

May 5, 2023

May 5, 2023 – Sandals Resorts’ stance on Environmental Social and Governance (ESG) programmes continues to be a big ethos for the leading hotel brand. Also fundamental on the organization’s agenda is being the voice championing regional partnerships between governments and the private sector and the benchmark for a corporate ESG framework.

Recently, Sandals Resort’s Chief Experience Officer Jessica Shannon along with a panel of change makers spoke impressively on the topic, Transforming from the inside for the outside: The future of ESG reporting and governance at the Island Innovation hosted, and Price Waterhouse Coopers (PwC) sponsored, Island Finance Forum 2023: Investment for Sustainable Development.

Joining Shannon in the vital and timely conversation were fellow panellists Cheryl Senhouse, Finance Innovation Director at Caribbean Climate-Smart Accelerator, Tisha Marajh, Senior Manager and Group Sustainability Officer, Republic Bank and Gillian Charles-Gollop, Executive Director, Corporate Banking and Sustainable Finance at CIBC First Caribbean. The panel was ably moderated by Ronaele Dathorne-Bayrd, Partner Regional Tax and Legal Services Leader, PwC East Caribbean and Lisa Kadirulla, Corporate Services Senior Manager, PwC, East Caribbean.

The discussion, according to Dathorne-Bayrd is a very important topic for private organizations and plays a major part in being the driving force of their impact in the business community.

Shannon in her delivery shared that Sandals has been non-traditional in its approach, “our founder Gordon ‘Butch’ Stewart was a visionary who recognized that any sustainable model required ESG. This has been key for the organization and we have the benefit of tremendous support from our leaders. We know that any risk to the framework is a major issue for our (business) and any business overall.”

Since inception, Sandals has displayed care and concern for the sustainability of the region. In the early 90’s, Sandals received its first certification from EarthCheck, the world’s leading science-based environmental certification and benchmarking program for the travel and tourism industry. To date, all Sandals and Beaches resorts are EarthCheck certified with some already attaining Platinum and even Master Status, the highest accolade awarded by EarthCheck. Furthering the focus on ESG, was the successful implementation of key entities such as the Sandals Foundation, the resort chain’s philanthropic arm which continues to make a significant difference in the Caribbean by funding impactful and meaningful initiatives in education, community and the environment.

Capacity building of the company’s team members is also vital, shared Shannon, and this has seen huge business advantages, “in 2012 the company launched the Sandals Corporate University giving team members ongoing access to learning with some 34000 certifications issued in the last 11 years,” she voiced.

Sandals has positioned itself as the centre of excellence by leading on the global stage on the significance of ESG. “We recognize the importance of partnerships and we are looking forward to more collaboration.” Shannon further elaborated on this, “our Executive Chairman (EC), Adam Stewart is the chair of the Tourism Linkages Council in Jamaica. The Council is comprised of key public and private sector partners who oversee the coordination and implementation of effective and sustainable strategies which strengthen and facilitate linkages across productive sectors of the economy.”

In providing some key advice to organizations starting their ESG journey, Shannon had this to say “make sure you have all your stakeholders on board. This will be a culture shift and you need to pick the things that are important and align with company strategies.” She continued to share that reporting is also paramount “being able to measure performance and properly report it is important. Make sure it is seen as a business imperative and not something ‘nice-to-have’. Committing to the ESG framework makes good business sense.”

Photo caption: Sandals Resort’s Chief Experience Officer Jessica Shannon

Caribbean News

Bermuda Shaken by Targeted Murder as Crime Returns After a Decade of Calm

Published

2 days ago

September 21, 2025

Deandrea Hamilton

Deandrea Hamilton | Editor

Bermuda is reeling after the brazen murder of 37-year-old Janae Minors, a mother of two, who was gunned down in her own beauty supply store on Court Street, Pembroke. The attack, which police describe as “targeted,” has rattled the island, not only for its brutality but for what it says about the state of law and order in a country that less than a decade ago was celebrating a dramatic fall in violent crime.

The Attack on Court Street

According to police, at approximately 4:45 p.m. on Tuesday, September 16, a lone gunman pulled up on a stolen black motorcycle, walked into the Beauty Monster shop Minors owned, and shot her multiple times. Despite the rapid response of emergency services, she succumbed to her injuries shortly after being transported to hospital.

Detectives say the killer was thin, tall, dressed in dark clothing with a full-face helmet, and wearing bright gloves. CCTV shows him fleeing north on Court Street, down Tills Hill toward TCD, before turning onto Marsh Folly Road. Investigators are pursuing all leads, with a focus on recovering evidence from nearby cameras and eyewitness accounts.

Police Commissioner Darrin Simons confirmed the attack bore the hallmarks of gang-related violence, a chilling indicator that Bermuda’s gang rivalries — long simmering beneath the surface — may once again be spilling into broad daylight.

A Vibrant Life Cut Short

Minors, remembered as a hardworking entrepreneur with “a vibrant, beautiful personality,” leaves behind two children, ages 16 and 18. Her murder has ignited outrage across Bermuda, not just for its senselessness but for its timing: the island had once prided itself on virtually stamping out gun violence.

Then: Near-Zero Murders

Back in 2014, Bermuda made international headlines for reporting zero firearm murders — a remarkable achievement given the small island had endured a spate of gang-related shootings in the early 2010s. Police credited intelligence-led operations, tighter firearms interdictions, and aggressive prosecutions of gang leaders. Community programs and mentoring initiatives also played a role, giving at-risk youth alternatives to gang life.

By 2015 and 2016, gun crime was at historic lows. That period was hailed as proof Bermuda could beat back the tide of violence with coordinated policing, social investment, and political will.

Now: Alarming Resurgence

Fast forward nine years, and the picture looks starkly different. In 2024 and 2025, Bermuda has recorded a rise in gun-related deaths. Rival gangs such as Parkside and 42 have resurged, fueled by a new generation of recruits. Economic pressures, high youth unemployment, and the easy flow of smuggled firearms through maritime routes have undermined earlier gains.

Community trust in the police has also eroded, making investigations harder and retaliations more likely. Opposition MPs and neighborhood leaders warn that without sustained focus, Bermuda risks sliding back into the violent cycles of the early 2010s.

Public Alarm and Political Pressure

Premier David Burt condemned Minors’ killing as “an escalation of community violence that cannot be tolerated,” promising stronger enforcement and deeper engagement with residents. The Bermuda Police Service has appealed for CCTV, dashcam, and doorbell footage from the area, urging residents that even the smallest detail could break the case.

Yet among the public, frustration is growing. People remember the calm of 2014 — when zero murders were recorded — and cannot understand how the island has returned to headlines dominated by gun violence. The contrast is stark: from celebrating the elimination of gun murders to confronting the targeted execution of a businesswoman in broad daylight.

A Test for Bermuda’s Future

The murder of Janae Minors has become more than a single case; it is now a symbol of Bermuda’s struggle to hold on to the progress it once made. The question facing the island is whether the successes of a decade ago can be replicated and sustained in today’s harsher climate of economic pressure and gang rivalries.

For Minors’ family, nothing can erase the tragedy of losing a mother and daughter so violently. But for Bermuda at large, her death is a wake-up call — that the island cannot afford complacency when it comes to crime.

As one community leader put it: “Nine years ago, we had beaten this. Now, we’re back to fearing what happens when the sun goes down. That is not the Bermuda we want to live in.”

Caribbean News

Sandals Corporate University Wins Double Gold in AI Innovation and Hands-On Hospitality Training

Published

7 days ago

September 16, 2025

Deandrea Hamilton

Montego Bay, St. James: Sandals Corporate University (SCU), the learning and development hub for Sandals and Beaches Resorts team members, continues to set the gold standard for excellence in AI implementation and training strategy as they celebrate their recent double win in the 2025 Brandon Hall Group^TM HCM Excellence Awards®.

Collaborating with Canadian-based corporate training company, Flint Learning Solutions, the SCU was awarded two gold medals for projects submitted to the categories: Best Use of AI in Business Impact for elevating guest experiences with AI training and Best Learning in the Flow of Work for improving hospitality with on-the-job activities.

The awarding organisation, The Brandon Hall Group™, has, for over 30 years empowered and certified business excellence globally and through the HCM Excellence Awards®, which recognises organisations that have implemented best practices for initiatives in learning and development, talent acquisition and management, leadership development, human resources, sales performance, diversity, equity and inclusion and the future of work.

Highlighting the achievement, SCU’s Senior Corporate Director, Dr. Luz Longsworth stated, “the Hospitality industry requires a flexible and fast paced approach to on-the-job training and the SCU is excited about the possibilities for expanding the use of AI in its training model to enhance our team members’ learning experience and to ultimately continue providing our Sandals and Beaches Resorts guests with consistently excellent service.”

Lenise White, Sandals Resorts’ measurement and evaluation specialist also shared her enthusiasm about the win.

“The double gold win from the Brandon Hall Group™ is a tremendous recognition of the impact the SCU has made in transforming hospitality learning and service delivery. It signifies that our efforts to integrate AI into training are not only innovative but also delivering real business impact.”

The partnership between SCU and Flint has, since its application, redefined on the job learning, demonstrating how innovative technology and training can ease real-world business challenges in the hospitality industry. The programme establishes a new standard for hospitality talent development and has given way to the integration of personalised, AI-powered learning, geared towards enhancing team member capabilities and elevating the guest experience without disrupting daily operations.

“We’re incredibly proud of our partnership with Sandals Corporate University and the exceptional results we’ve achieved together. SCU’s leadership in embracing innovative approaches to talent development has been instrumental in creating a programme that empowered employees to create the exceptional, memorable experiences that define the Sandals brand and keep guests returning year after year,” shared Flint’s Chief Executive Officer, James Glover.

The 2025 award entries were evaluated by a panel of veteran, independent senior industry experts, Brandon Hall Group analysts and executives based on their alignment to business needs and environment, programme design, functionality and delivery, innovation and creativity among other criteria.

“This year’s Excellence Award winners exemplify the transformative power of strategic human capital management. Through their innovative approaches to talent development and employee engagement, these organizations have not only achieved remarkable business outcomes but have also redefined what it means to create truly people-centric workplaces,” remarked Brandon Hall Group Chief Operating Officer and HCM Excellence Awards® Programme Leader, Rachel Cooke.

The win follows another exceptional achievement in AI-powered training after the SCU copped the bronze award for Best Corporate University in Generative Artificial Intelligence (GenAI) Implementations from the Global CCU, earlier this year.

Photo Captions:

Header: A group of proud team members from Sandals South Coast team pose for a quick photo op after receiving their training completion certificates.

1st insert: Sandals Ochi Beach Resort General Manager, Carol Bourke (left) presents Learning and Development Manager, Joy Bernard with her certificate of recognition for the role that she played in administering the training initiative.

2nd insert: Ghislain Boutoulle, hotel manager at Beaches Turks and Caicos (right) beams as he congratulates bar department team member, Andrew Clarke on his successful course completion.

Caribbean News

MORE EMPHASIS BEING PLACED ON CHILDREN WITH AUTISM

Published

2 weeks ago

September 11, 2025

Deandrea Hamilton

MONTEGO BAY, September 11 (JIS): Jamaica’s capacity to identify and support children with autism has been bolstered by a groundbreaking three-year training initiative that continued into its second phase at the St. Ann’s Bay Regional Hospital in St. Ann, on Wednesday, September 10.

Dubbed the Autism and Developmental Needs Skills Training for Caregivers and Families, the programme will create a core of 10 master trainers who will in turn train others across the island to build a sustainable network of experts.

The programme is being carried out under the World Health Organization’s (WHO) Caregiver Skills Training (CST) framework.

It is being made possible through a partnership among the Sandals Foundation, Autism Speaks, The Bob and Rita Marley Foundation, and The Colour of Autism Foundation.

Speaking to journalists, Executive Director of the Sandals Foundation, Heidi Clarke, said the training is designed to make autism support more accessible across Jamaica by equipping those already working with children and families to provide practical tools and strategies.

“These 10 master trainers are going to be able to go back out into the communities and train other people to kind of spread the effect, getting it into every corner in Jamaica, so that we’re able to help identify [autistic] children and help their parents, teachers and caregivers to be able to understand how to deal with them,” she explained.

The Sandals Foundation and Sandals Resorts International have committed a total of US$162,000 in cash and kind support towards the entire three-year endeavour.

This investment covers online training, technical support, stipends for trainees, printed materials, transportation, and accommodation for the capacity-building sessions.

“Mico University College is directly in contact with all of the various [master trainers] in the respective organisations. They’re the ones who identified the people who are going to be trained,” Mrs. Clarke noted.

“So, it’s everybody from Early Stimulation to the Montego Bay Autism Centre, among other institutions, that are spreading autism awareness and support across the country,” she added.

One of the trainees, Sandrea Long-White, Project Manager at Community Based Rehabilitation Jamaica, noted that the training is particularly valuable for rural communities where her organisation works directly with families in their homes.

In fact, it is important to equip parents living in rural Jamaica with the skills to manage the daily challenges of raising a child with autism, to ease the overwhelming and uncertain pressures, she noted.

“So, one of the key takeaways from the training, thus far, is that whatever the child can do, we focus on that and build on that strength that the child has. That’s something that we need to teach our parents to recognise, the little achievements that our disabled children can do to build their skill to help them in their development,” Mrs. Long-White underscored.

In the meantime, Head of Special Education at The Mico University College, Michele Meredith, pointed out that the three-year programme will be certified.

Ms. Meredith said it will combine the WHO’s packaged content with components from The Mico’s own special education courses to give graduates a recognisable certification in the field.

Moreover, after the initial three-year cycle, funded by the Sandals Foundation, The Mico University College will take over the programme as a formal extramural offering, she noted.

The second phase of the programme will run from September 8 to 12. In addition to the trainers, six families will also participate in the sessions.

Since 2016, some 35 Caregiver Skills Training (CST) sites have been implemented worldwide, certifying more than 250 master trainers, with language translations under way to include 10 additional languages.

Contact: Okoye Henry

Release: JIS