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Consumer Protection Bill 2023

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Addresses rapidly evolving consumer needs in the digital era providing better protection for Bahamian consumers, said Prime Minister Davis

 

NASSAU, The Bahamas – During his Communication on the Consumer Protection Bill of 2023, Prime Minister and Minister of Finance the Hon. Philip Davis termed it a “significant piece of legislation” designed to enhance the rights of consumers across The Bahamas.

“This Bill is for all Bahamians, from the young mother budgeting for her family’s groceries, to the retiree investing his hard-earned money in a new home appliance,” he said, in the House of Assembly.

“Our individual households, our communities, and our economy depend on the integrity and fairness of trade,” he added.  “Over the years, the Consumer Protection Act, Chapter 337C, has served as a firm foundation in ensuring fairness in our markets. However, in an era of digital transactions, global markets, and rapidly evolving consumer needs and products, it’s time for us to strengthen our laws, to adapt and to better protect the interests of Bahamian consumers.”

Prime Minister Davis pointed out that the proposed amendments directly correspond with his Government’s “Blueprint for Change” and “Economic Plan”, and reflected its belief that consumer protections were critical to economic development, poverty reduction, and social well-being.

“Our economic growth depends upon a market which encourages healthy competition, drives innovation, and ensures customer satisfaction,” Prime Minister Davis stated.  “At the heart of this new Consumer Protection Bill is a commitment to restructuring and reorganizing the existing provisions for better clarity and comprehension.”

“The Bill aims to expand definitions, refine the functions of the Consumer Commission, and modernize the ways in which the Commission operates,” he added.  “These changes are driven by a commitment to transparency and by aligning our policies with best international practices.”

Prime Minister Davis noted that his Government’s focus on transparency supported a market environment in which all players, big and small, could operate, grow and prosper in a manner that was regulated and fair.

He added that his Government was also enhancing the ways consumers can lodge complaints.

“Under the new Bill, consumers can make complaints even while outside The Bahamas, and we are expanding the list of who can make a complaint on behalf of the complainant,” Prime Minister Davis said.  “These changes reflect our commitment to inclusivity and accessibility, ensuring that all Bahamians have a voice and can seek redress when necessary.”

Prime Minister Davis pointed out that, in a world that was increasingly digital, his Government recognized the need to streamline processes and make it easier for consumers to give evidence. To that end, he said, the Bill included provisions to allow for virtual testimony, which will expedite investigations and support convenience for consumers.

“The proposed legislation also empowers the Consumer Commission to issue Advisory Notices in situations where harmful practices to consumers are identified,” he added.  “We believe these notices will serve as a valuable tool in preventing harmful business practices and educating consumers about potential risks.”

Prime Minister Davis noted that a significant change under the new Bill was the mandatory licensing and registration of providers. Failure to comply will result in penalties, encouraging businesses to operate within the boundaries of law and promoting a culture of accountability, he added.

“The Bill includes stringent provisions against misleading and deceptive conduct, harassment, and coercion,” he said.  “We want to create a marketplace where consumers can engage with confidence and without fear.”

“A critical aspect of the Bill is the restriction of pyramid selling and the obligation for businesses to state the full costs of goods or services,” he added.  “These measures will help ensure that consumers are not exploited or deceived.”

Prime Minister Davis stated that the Bill seek to repeal sections that no longer serve their purpose, including those on approved and non-approved services and businesses offering repair services. Updating the laws to respond to changed conditions, he added, allowed his Government to ensure the people were served effectively.

“As we continue to usher The Bahamas into the digital age, this Bill also enhances our ability to oversee distance selling and payment arrangements,” Prime Minister Davis said.  “With the growth of online commerce, it’s vital that we maintain robust checks and balances, ensuring that every transaction is fair and transparent.”

“Additionally, the Bill expands on the powers of the Minister to make necessary regulations to protect consumers effectively,” he added.  “This is crucial as it provides us with the flexibility to adapt and respond swiftly to emerging challenges and opportunities in the marketplace.”

The enactment of the Bill signaled a “significant shift” in his Government’s approach to consumer protection, Prime Minister Davis said. He added that they were aiming for an inclusive economy where everyone had access to safe, quality goods and services at a fair price.

“The Bill goes beyond enhancing the rights of consumers; it is about improving the lives of Bahamians,” Prime Minister Davis said.  “It’s about ensuring that when a young Bahamian entrepreneur sets up his first business, he does so in a marketplace that values fairness and transparency.”

“It is about ensuring that when a Bahamian family invests in a new home, they do so with the confidence that their rights as consumers will be respected and protected,” he added.  “It’s about creating an environment where businesses thrive on the principles of fair competition and customer satisfaction.

Prime Minister Davis noted that consumer protection was not just about trade, it was about people.

“It is about building a nation where everyone, regardless of their social or economic standing, can confidently participate in the marketplace,” he said.

“In a broader sense, it’s about the kind of country we want to be,” he added.  “A country where trust is the cornerstone of our marketplace, where businesses and consumers interact with mutual respect and understanding. A country that values and upholds the rights and dignity of every individual.”

Prime Minister Davis said that, through that Bill, his Government aimed to empower consumers to make informed decisions, to assert their rights, and to seek redress when those rights are violated. That, in turn, will encourage businesses to uphold the highest standards of integrity, fostering a vibrant and fair economy, he added.

“The Consumer Protection Bill is about building a Bahamas where consumers are informed, businesses are accountable, and the marketplace is a space of fairness and trust,” Prime Minister Davis said.  “It’s about creating a culture of consumer rights and responsibilities, where every transaction is an opportunity to demonstrate respect and fairness.”

“This bill is more than just legislation — it is a testament to our commitment to the Bahamian people,” he added.  “It is about ensuring our nation’s prosperity and our people’s well-being.”

“It is about creating an economy that values and protects its consumers, a resilient, inclusive, and fair economy.”

Prime Minister Davis said that, in tabling the Consumer Protection Bill 2023, his Government were making a strong statement about the future it envisioned for The Bahamas.

“As we discuss and debate this bill, let us keep at the forefront of our minds the people we serve – the Bahamian people,” he said.  “Let us remember that this Bill is not just about rules and regulations, it is about their lives, their rights, and their future.”

“I am proud to present this Bill, confident that it will set the stage for a more secure, equitable, and prosperous Bahamas.”   (BIS Photos/Ulric Woodside)

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Bahamas News

What 45 Shell Casings and New Murder Charges May Mean for Three Officers in the Azario Major Case  

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By Deandrea Hamilton | Editor

NASSAU, Bahamas (July 16, 2026) — The allegation is as shocking as it is consequential. Prosecutors now contend Azario Major was struck by additional gunfire after he was already dead.  That conclusion has prompted the Director of Public Prosecutions to upgrade the case against three police officers from manslaughter to murder ahead of a judge-only trial.

According to court filings and the DPP’s review of the forensic evidence, prosecutors allege that additional rounds entered Major’s body after death, a finding they say fundamentally changed their assessment of the case and justified the more serious charge of murder.

Investigators recovered 45 spent shell casings at the scene of the Boxing Day 2021 fatal shooting of Azario Major, a striking piece of forensic evidence that has remained central to the case from its earliest days.

Major, 31, was fatally shot by police outside Woody’s Bar on Fire Trail Road on December 26, 2021. While police initially maintained the shooting was justified, the circumstances surrounding the incident were heavily scrutinized during a Coroner’s Court inquest, where jurors ultimately returned a verdict of homicide by manslaughter.

The officers later challenged that finding, but the Supreme Court upheld the Coroner’s Court ruling, paving the way for criminal proceedings. They were subsequently arraigned on manslaughter charges and pleaded not guilty.

The DPP’s decision to elevate the charges to murder significantly raises the legal stakes. Unlike manslaughter, which does not necessarily require proof of an intent to kill, a murder conviction requires prosecutors to establish the legal elements of the more serious offence beyond a reasonable doubt. The prosecution’s case is now expected to focus heavily on forensic evidence, ballistic analysis and the sequence of gunfire during the fatal encounter.

The case is also notable because it will proceed without a jury. Barring further delays, the trial is expected to open on September 14 before Justice Guillimina Archer-Minns in a judge-alone trial, where a single judge—not a jury—will decide the fate of the three accused officers.

The proceedings will determine not only whether the three officers are guilty or innocent of murder, but whether prosecutors’ extraordinary allegation—that Azario Major was struck by additional gunfire after he was already dead—can be proven in court.

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Bahamas News

CARICOM Targets Affordability as Bahamas, TCI Continue to Feel the Pinch  

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By Deandrea Hamilton

 

Cheaper shipping. Lower energy costs. Better access to healthcare. Stronger consumer protections.

Those are among the measures CARICOM Heads of Government believe could finally begin reducing the stubbornly high cost of living for millions of people across the Caribbean.

Meeting in Saint Lucia, regional leaders agreed that making life more affordable must become one of the Community’s highest priorities. Their emerging strategy includes reducing freight costs through a regional ferry service, accelerating renewable energy projects to lessen dependence on imported fuel, expanding regional healthcare partnerships, strengthening consumer protection, and encouraging governments to adopt successful cost-of-living measures already being implemented across the Caribbean.

“Our discussions over the past four days were guided by one central objective – ensuring that CARICOM delivers results that people can see and feel in their everyday lives,” CARICOM Chairman and Saint Lucia Prime Minister Philip J. Pierre said.

Few places may welcome that relief more than The Bahamas and the Turks and Caicos Islands.

Although inflation has moderated in both countries from the sharp increases experienced following the pandemic, the cost of living remains stubbornly high. Families continue to complain about grocery bills that stretch household budgets, rising housing costs, expensive electricity, healthcare expenses and fuel prices that remain among the highest in the region.

Governments have responded.

In The Bahamas, successive reductions in Value Added Tax on selected goods and other targeted tax measures have sought to ease pressure on consumers. In the Turks and Caicos Islands, the Government this weekend opens applications for its $500 Cost of Living Relief Programme, acknowledging that many households continue to struggle despite the country’s economic success.

Yet affordability remains elusive.

The contradiction is difficult to ignore.

The Turks and Caicos Islands continues to post one of the region’s strongest tourism-driven economies, with robust investment, record visitor spending and sustained construction activity. The Bahamas has also strengthened its economic position, earning improved sovereign credit ratings as tourism, government revenues and fiscal performance continue to recover.

Yet those encouraging economic indicators have not translated into noticeably lower household expenses.

The reason is largely structural.

Both The Bahamas and the Turks and Caicos Islands produce relatively little of what they consume. Food, fuel, medicines, vehicles, building materials and countless household essentials are imported. Both countries also record significant trade deficits, illustrating their dependence on overseas suppliers. Every increase in global shipping costs, fuel prices or supply chain disruptions is eventually reflected in supermarket prices, utility bills and the cost of everyday living.

That is why CARICOM’s agenda matters.

If regional leaders succeed in lowering freight costs through an inter-island ferry network, expanding renewable energy, improving regional cargo movement, strengthening consumer protections and making healthcare more accessible through cooperation, the benefits could extend far beyond government balance sheets.

For Bahamians and Turks and Caicos Islanders, success will not be measured by another tourism record or another credit rating upgrade. It will be measured at the supermarket checkout, on the monthly electricity bill, at the gas pump and in the simple ability to afford a better quality of life.

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Africa

Bahamas’ Ghana Teacher Plan Draws Fire as Both Nations Face Shortages

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By Deandrea Hamilton | Editor

NASSAU, Bahamas (July 14, 2026) — The Bahamas Government says it needs the 300 teachers being sourced from Ghana to help close a critical staffing gap, even as criticism mounts over unresolved employment matters reportedly affecting approximately 2,000 Bahamas Union of Teachers members and as Ghana itself struggles with a massive shortage in the profession.

Deputy Prime Minister and Minister of Education, Science and Technology Chester Cooper said the shortage has been worsened by retirements, expiring contracts and the expansion of specialized subjects, including special education, technology, financial literacy, digital literacy and entrepreneurship.

Cooper said the Government has established a multi-agency task force and is attempting to attract recently retired teachers, new graduates and educators who previously left the profession.

“In keeping with government policy, Bahamians will be given first priority to fill all vacancies,” Cooper said.

However, the optics surrounding the decision are sketchy at best, with the BUT pressing the Government to settle long-standing matters affecting its members while Ghana grapples with a teacher shortage estimated at no fewer than 50,000 educators.

Ghana’s Minister of Education, Haruna Iddrisu, recently disclosed that the country needs between 50,000 and 90,000 additional teachers to adequately staff its schools.

UNICEF’s 2026 Teachers for All: Ghana report confirms that Ghana is not only experiencing an overall teacher shortage but also serious inequalities in how available teachers are distributed. It found that rural and underserved schools are particularly affected, while Ghana’s primary teacher workforce fell by more than 25 percent—from 131,094 in 2019–2020 to 93,818 in 2022–2023—as student enrolment increased.

The report stated:

“Not only is there a teacher shortage in Ghana, but inefficiencies also exist in the current distribution of available teachers.”

That finding raises questions about why a country with such a significant domestic deficit is prepared to facilitate the overseas recruitment of hundreds of educators.

Meanwhile, BUT President Belinda Wilson has argued that the Bahamian Government has substantial unfinished business with the teachers already serving in the public system.

According to Wilson, approximately 2,000 educators are awaiting the conclusion of salary negotiations, while hundreds reportedly have unresolved matters involving confirmations, salary reassessments, promotions, rental allowances, examination marking fees, disturbance allowances, hardship payments and coaching allowances.

The union has also complained that it was not properly consulted before the proposed recruitment became public and has demanded details about the qualifications, subjects, deployment locations and employment conditions being considered for the Ghanaian teachers.

The debate is also unfolding as the University of The Bahamas has produced approximately 219 education graduates over the past three years—76 in 2024, more than 60 in 2025 and 73 in 2026.

Cooper maintains that overseas recruitment is intended only to fill positions that cannot immediately be occupied by qualified Bahamians.

“For decades, we have benefitted from strategic international recruitment of educators from partner nations,” he said. “We emphasize that such recruitment is intended only to address vacancies that cannot be immediately filled by qualified Bahamians.”

Still, the questions remain: why are outstanding matters affecting thousands of Bahamian teachers unresolved, and why is The Bahamas sourcing educators from a country that acknowledges it is tens of thousands of teachers short itself?

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