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Consumer Protection Bill 2023

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Addresses rapidly evolving consumer needs in the digital era providing better protection for Bahamian consumers, said Prime Minister Davis

 

NASSAU, The Bahamas – During his Communication on the Consumer Protection Bill of 2023, Prime Minister and Minister of Finance the Hon. Philip Davis termed it a “significant piece of legislation” designed to enhance the rights of consumers across The Bahamas.

“This Bill is for all Bahamians, from the young mother budgeting for her family’s groceries, to the retiree investing his hard-earned money in a new home appliance,” he said, in the House of Assembly.

“Our individual households, our communities, and our economy depend on the integrity and fairness of trade,” he added.  “Over the years, the Consumer Protection Act, Chapter 337C, has served as a firm foundation in ensuring fairness in our markets. However, in an era of digital transactions, global markets, and rapidly evolving consumer needs and products, it’s time for us to strengthen our laws, to adapt and to better protect the interests of Bahamian consumers.”

Prime Minister Davis pointed out that the proposed amendments directly correspond with his Government’s “Blueprint for Change” and “Economic Plan”, and reflected its belief that consumer protections were critical to economic development, poverty reduction, and social well-being.

“Our economic growth depends upon a market which encourages healthy competition, drives innovation, and ensures customer satisfaction,” Prime Minister Davis stated.  “At the heart of this new Consumer Protection Bill is a commitment to restructuring and reorganizing the existing provisions for better clarity and comprehension.”

“The Bill aims to expand definitions, refine the functions of the Consumer Commission, and modernize the ways in which the Commission operates,” he added.  “These changes are driven by a commitment to transparency and by aligning our policies with best international practices.”

Prime Minister Davis noted that his Government’s focus on transparency supported a market environment in which all players, big and small, could operate, grow and prosper in a manner that was regulated and fair.

He added that his Government was also enhancing the ways consumers can lodge complaints.

“Under the new Bill, consumers can make complaints even while outside The Bahamas, and we are expanding the list of who can make a complaint on behalf of the complainant,” Prime Minister Davis said.  “These changes reflect our commitment to inclusivity and accessibility, ensuring that all Bahamians have a voice and can seek redress when necessary.”

Prime Minister Davis pointed out that, in a world that was increasingly digital, his Government recognized the need to streamline processes and make it easier for consumers to give evidence. To that end, he said, the Bill included provisions to allow for virtual testimony, which will expedite investigations and support convenience for consumers.

“The proposed legislation also empowers the Consumer Commission to issue Advisory Notices in situations where harmful practices to consumers are identified,” he added.  “We believe these notices will serve as a valuable tool in preventing harmful business practices and educating consumers about potential risks.”

Prime Minister Davis noted that a significant change under the new Bill was the mandatory licensing and registration of providers. Failure to comply will result in penalties, encouraging businesses to operate within the boundaries of law and promoting a culture of accountability, he added.

“The Bill includes stringent provisions against misleading and deceptive conduct, harassment, and coercion,” he said.  “We want to create a marketplace where consumers can engage with confidence and without fear.”

“A critical aspect of the Bill is the restriction of pyramid selling and the obligation for businesses to state the full costs of goods or services,” he added.  “These measures will help ensure that consumers are not exploited or deceived.”

Prime Minister Davis stated that the Bill seek to repeal sections that no longer serve their purpose, including those on approved and non-approved services and businesses offering repair services. Updating the laws to respond to changed conditions, he added, allowed his Government to ensure the people were served effectively.

“As we continue to usher The Bahamas into the digital age, this Bill also enhances our ability to oversee distance selling and payment arrangements,” Prime Minister Davis said.  “With the growth of online commerce, it’s vital that we maintain robust checks and balances, ensuring that every transaction is fair and transparent.”

“Additionally, the Bill expands on the powers of the Minister to make necessary regulations to protect consumers effectively,” he added.  “This is crucial as it provides us with the flexibility to adapt and respond swiftly to emerging challenges and opportunities in the marketplace.”

The enactment of the Bill signaled a “significant shift” in his Government’s approach to consumer protection, Prime Minister Davis said. He added that they were aiming for an inclusive economy where everyone had access to safe, quality goods and services at a fair price.

“The Bill goes beyond enhancing the rights of consumers; it is about improving the lives of Bahamians,” Prime Minister Davis said.  “It’s about ensuring that when a young Bahamian entrepreneur sets up his first business, he does so in a marketplace that values fairness and transparency.”

“It is about ensuring that when a Bahamian family invests in a new home, they do so with the confidence that their rights as consumers will be respected and protected,” he added.  “It’s about creating an environment where businesses thrive on the principles of fair competition and customer satisfaction.

Prime Minister Davis noted that consumer protection was not just about trade, it was about people.

“It is about building a nation where everyone, regardless of their social or economic standing, can confidently participate in the marketplace,” he said.

“In a broader sense, it’s about the kind of country we want to be,” he added.  “A country where trust is the cornerstone of our marketplace, where businesses and consumers interact with mutual respect and understanding. A country that values and upholds the rights and dignity of every individual.”

Prime Minister Davis said that, through that Bill, his Government aimed to empower consumers to make informed decisions, to assert their rights, and to seek redress when those rights are violated. That, in turn, will encourage businesses to uphold the highest standards of integrity, fostering a vibrant and fair economy, he added.

“The Consumer Protection Bill is about building a Bahamas where consumers are informed, businesses are accountable, and the marketplace is a space of fairness and trust,” Prime Minister Davis said.  “It’s about creating a culture of consumer rights and responsibilities, where every transaction is an opportunity to demonstrate respect and fairness.”

“This bill is more than just legislation — it is a testament to our commitment to the Bahamian people,” he added.  “It is about ensuring our nation’s prosperity and our people’s well-being.”

“It is about creating an economy that values and protects its consumers, a resilient, inclusive, and fair economy.”

Prime Minister Davis said that, in tabling the Consumer Protection Bill 2023, his Government were making a strong statement about the future it envisioned for The Bahamas.

“As we discuss and debate this bill, let us keep at the forefront of our minds the people we serve – the Bahamian people,” he said.  “Let us remember that this Bill is not just about rules and regulations, it is about their lives, their rights, and their future.”

“I am proud to present this Bill, confident that it will set the stage for a more secure, equitable, and prosperous Bahamas.”   (BIS Photos/Ulric Woodside)

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National Reference Lab being restored and strengthened to ensure quality and reliability of health data and early warnings of health threats

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By Lindsay Thompson
Bahamas Information Services
 

 

NASSAU, The Bahamas –– In an effort to strengthen the public health system in the country, the Ministry of Health and Wellness and the Inter-American Development Bank facilitated the signing of an estimated $2 million contract for the National Reference Laboratory.  The contract signing ceremony was held during a press conference at the Ministry of Health and Wellness on Meeting Street on Monday, May 5, 2025.

The agreement was entered into with Scorpio Construction Ltd., following a competitive bidding process.  The project is being carried out in partnership with the IDB for Health System Strengthening.

“Today marks an important milestone for my ministry’s ongoing efforts to strengthen the public health system of The Bahamas,” said Minister of Health and Wellness the Hon. Dr. Michael Darville.

The reference lab will be located at the former Mortgage Corporation Building on Russell Road in Oakes Field and will provide accessible services in New Providence.  Dr. Darville pointed out that in the aftermath of Hurricane Dorian in 2019, healthcare facilities sustained an estimated $37.7 million in damage.

With construction of new ones, and renovations to healthcare facilities throughout the country, the ministry is focusing on three main areas:
resilience to natural disasters; sustainability and energy efficient design incorporating EDGE “green building” certification; and adequate design for infectious diseases.

Joana Pascual, IDB Group Chief of Operations/The Bahamas underscored the importance of IDB’s support in such undertakings.

“The health programme is an important aspect of the IDB’s portfolio in The Bahamas,” she said.

Through two investment loans, one non-reimbursable grant, and one non-reimbursable technical cooperation totalling approximately $65 million, she said that the bank is pleased to support the Government of The Bahamas and The Ministry of Health.

“Through the Health Systems Strengthening Programme of The Bahamas, we will finance renovations to the National Reference Lab (NRL),” she said.

And added, “While labs are essential to providing diagnostic information — data on the efficacy of treatment plans, indications of improvements in patient outcomes, early warnings of public health threats — the National Reference Lab is the central mechanism for ensuring quality and reliability of those results.”

Signatories to the contract were Colin Higgs, Permanent Secretary, Ministry of Health and Wellness and representative, Scorpio Construction Ltd.

PHOTO CAPTIONS

BIS Photos/Patrick Hanna

Pictured L-R: Colin Higgs, Permanent Secretary, Ministry of Health and Wellness; the Hon. Dr. Michael Darville, Minister of Health and Wellness; and Joana Pascual, IDB Group Chief of Operations, The Bahamas.

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Boost in Flights from Canada to The Islands of The Bahamas this Summer and Fall

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NASSAU, Bahamas  – The Bahamas Ministry of Tourism, Investments & Aviation announces new and expanded airlift options from Canada making it easier than ever for Canadian travelers to experience the beauty and culture of the islands.

Air Canada is introducing new, nonstop flights from Ottawa Macdonald-Cartier International Airport (YOW) and Halifax-Stanfield International Airport (YHZ) to Nassau’s Lynden Pindling International Airport (NAS) this winter, with the addition of weekly flights starting Friday, 5 Dec. 2025 through 10 Apr. 2026.

Commencing on 20 June through 29 Aug., Air Canada will resume weekly nonstop flights from Montréal-Pierre Elliott Trudeau International Airport (YUL) to Nassau’s Lynden Pindling International Airport (NAS). Operating every Friday, the Airbus A220seasonal service will provide additional fast and convenient service to the excitement of Nassau and Paradise Island.

Air Canada will continue to provide service from Toronto’s Pearson International Airport (YYZ) to Nassau’s Lynden Pindling International Airport (NAS) six to seven times per week.

Air Canada Vacations’ flights from Toronto’s Pearson International Airport (YYZ) to Georgetown, Exuma (GGT) is also scheduled to resume November 2025 through April 2026.

“Air Canada continues to demonstrate their commitment to expanding air travel from Canada to The Bahamas,” said Hon. I. Chester Cooper, Deputy Prime Minister and Minister of Tourism, Investments & Aviation. “It also reflects the eagerness of Canadians to travel to The Bahamas.

We look forward to welcoming even more visitors from eastern Canada, to experience the warmth of our people, beauty, and culture of our islands this summer, next fall, and beyond.”

Sunwing Vacations also announced that their seasonal flights from Toronto Pearson International Airport (YYZ) to Grand Bahama International Airport (FPO) will be extended to year-round weekly service as of this summer.

Sunwing will also continue to operate their nonstop flights from Montréal-Pierre Elliott Trudeau International Airport Airport (YUL) to Grand Bahama International Airport (FPO) on a year-round basis, with weekly Saturday flights.

Latia Duncombe, Director General, BMOTIA added: “Canada remains a priority growth market for The Bahamas, and the expansion of the airlift by our longstanding partners reflects the sustained demand for our destination. These enhanced routes from key Canadian cities strengthen our connectivity, improve accessibility, and support our broader strategy to drive year-round visitation across the islands.”

In addition to the Montreal/Nassau route this summer, Canadians can also opt for the nonstop charter offered by Club Med (every Tuesday through 29 July), to experience their all-inclusive Columbus Isle Resort on San Salvador.

For the latest travel information and inspiration, visit www.bahamas.com.

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New Commander for the Royal Bahamas Defence Force

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By Betty Vedrine

Bahamas information Services

 

NASSAU, The Bahamas — The Royal Bahamas Defence Force (RBDF) has new leadership.  Commander Dr. Raymond King, with 38 years of RBDF service, passed the baton to Captain Floyd P. Moxey during an official ceremony held at the Royal Bahamas Defence Force Coral Harbour Base on Thursday, May 8, 2025.  Captain Moxey assumed the position of ninth Commander Defence Force.

In attendance were Governor General, Her Excellency the Most Hon. Dame Cynthia Pratt; Prime Minister and Minister of Finance, the Hon. Philip Davis; Minister of National Security, the Hon. Wayne Munroe; cabinet ministers, senators, justices and senior government officials.

Prime Minister Davis thanked Commodore King for his long service and said that Commodore King has been an outstanding contributor to the nation and wished him well in his future endeavors.  He commended Commodore King for leading the nation through several crises, including Hurricane Dorian, unrest in Haiti, and the COVID-19 Pandemic.

He welcomed Captain Moxey and said that he epitomized the essence of what a public servant should be.

“Captain Moxey is, in many ways, what public service ought to look like — not glamorous, not boastful, but honest, professional, thoughtful,” said Mr. Davis. “He started out as a marine mechanic in Mangrove Cay, Andros, worked his way up across 40 years of service, mastering technical operations, legal frameworks, and the complex workings of a national security policy.”  The Prime Minister said that history was also being made as for the first time ever, the new Commander will be supported by two deputies, both of whom are females.

Outgoing Commander King thanked his staff, colleagues and family for their support over the course of his career.  “As I exit the highest office in this distinguished military, I do so with a sense of pride in the work that we have accomplished together,” he said, describing his leadership style as defined by professionalism, fairness, and service to the public.”  Delivering a personal tribute was his wife, retired Force Chief Petty Officer Fredricka King, who serenaded him with the hit, “Never Enough” from The Greatest Showman musical.

Commander Moxey noted his work began immediately with addressing the fleet, which is currently running at just 65 percent capacity — far below the 85 percent target.

“Our operations must be intelligence-driven and forward-looking,” he said. To this end, he pledged to boost patrol rotations, set up small boat stations in key locations, and ensure personnel are well-supported and mission-ready.

Plans were also announced to introduce a family support event and expand welfare programmes.  An anonymous feedback system, he said, will give marines and staff a safe channel to raise concerns, reinforcing internal transparency and trust.

“To strengthen capabilities, the RBDF will pursue long-term maintenance contracts, adopt a predictive supply model, and invest in training for pilots, mechanics, and unmanned aerial vehicle operators.” He confirmed that four new safe boats will soon be commissioned, stationed alongside coastal radar systems to expand surveillance coverage.

“The growing instability in Haiti, where gang violence and political turmoil have displaced tens of thousands, has pushed regional governments — including The Bahamas — to bolster border controls and intelligence operations.”  Consequently, Commodore Moxey said the RBDF will deepen partnerships with regional allies like the Turks and Caicos Islands, focusing on intelligence sharing and formal agreements to better manage migrant activity.

He added that a new entry of 150 personnel in May will help address manpower needs.

Commodore Moxey is a distinguished Bahamian military professional and legal expert, with over four decades of experience in various agencies including the Royal Bahamas Defence Force, the Office of the Attorney General, and the Ministry of National Security.

Born in Mangrove Cay, Andros, he joined the RBDF in January 1982.  He earned a Bachelor of Laws (LLB Hons.) in 2008 from the University of Wolverhampton and a Certificate of Legal Education from the Eugene Dupuch Law School in May 2011. Four months later, he was called to the Bahamas Bar and was subsequently seconded to the Office of the Attorney General.

In 2017, Commodore Moxey returned to the RBDF and became Staff Officer, Legal Affairs.  In October 2021, he was appointed Legal Counsel to the Ministry of National Security.  He is an active member of Saint Francis Xavier Cathedral.  Married to Theresa Sturrup, Commodore Moxey is the proud father of three children — Marcus, Maurice and Theresa, and a proud grandparent.

The ceremony also included Medal Presentations, Three Cheers/Gun Salute for the outgoing Commander and Inaugural Salute to the incoming Commander, the Presentation of Sword and Commander Defence Force Pennant, and a March Past.  The RBDF Band provided entertainment.

A reception followed on the grounds.

 

(BIS Photos/Letisha Henderson)

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