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Remembering Stephanie Suazo; her Mother continues a Quest for Answers to the heart-crushing loss of a promising 11-year-old

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By Dana Malcolm

Staff Writer 

 

 

#TurksandCaicos, March 2, 2023 – At eleven years old Stephanie Suazo used to play a game with her mother Myriam, pretending to be asleep in bed so her mother would come over and tickle her till she laughed; but on January 29th 2020 when Myriam tickled her daughter she didn’t move, and blood was dripping from her mouth.  Within hours she was declared dead by medical personnel. It seemed impossible, Myriam told us, because only the day before she had taken her daughter to the Cheshire Hall Medical Centre where she was assured her daughter was not seriously ill.

TUESDAY JANUARY 28th, 2020.

Over the phone and with palpable sadness, Myriam relived the moments, saying she had taken the day off that Tuesday and went to the hospital around 6:30 a.m. She waited with Stephanie for around two and a half hours before they could see a doctor and when they finally did,

“[The doctor] just looked at her and asked her how she was feeling and looked at her throat– [the doctor] said maybe she’s coming down with the cold and [prescribed] her some antibiotics, paracetamol and something for her throat, and then said to me, she should be able to go back to school on Thursday.”

She wasn’t okay.

In fact, her autopsy would eventually reveal that Stephanie had viral myocarditis unbeknownst to Myriam and undetected by the doctor.

Allowed to take Stephanie home, the unsuspecting mother, armed with chicken soup and medication prescribed by the TCI Hospitals’ physician, fed and medicated her child with the belief that she would be fine by morning.

As she shared the events, despite holding back tears, Myriam was clear and coherent and recalled with painful precision, the worst day of her life.

WEDNESDAY JANUARY 29th, 2020

Recently hired at the bank and not wanting to take too many days off, Myriam explained she had arranged for her close friend to take care of Stephanie while she went to work. After feeding her daughter and giving her the prescribed medication, Myriam says she made sure Stephanie was comfortable being without her for the day, kissed her and left.

“When I got to work, I told my supervisor that I was not going to take lunch because I wanted to leave early. It‘s just how I am. If I know she’s not well, I can’t be at peace.” she said.

But by around 4 pm, Myriam got a call from her friend who put Stephanie on the phone, she complained of a stomach ache and Myriam immediately made arrangements for them to go to Graceway Medical Centre, but they never made it.

The trip for a second opinion never happened because once Myriam got home intending to head to the doctor (after another phone call in which her daughter complained of ‘feeling cold’) her friend informed, ‘Stephanie was asleep.’ Knowing her daughter’s little game, Myriam went in to tickle her and realized something was very wrong.

“I called her: I said ‘baby’ and she didn’t respond so I knew she was waiting for me to tickle her. I tickled her and she didn’t respond.”  Myriam explained,  “I put my hand under her head and then I took her in my arms, that’s when I saw the blood coming out of her mouth. I started screaming ‘my baby my baby’.”

She immediately called 911 requesting an ambulance, but Myriam says they took too long to arrive.

“I gave them the address over and over– they took forever. I was just screaming so my friend was there doing CPR. [my friend] was pressing her chest and blood was coming out of her mouth. The police arrived first and they continued doing CPR for her and the ambulance still didn’t come. The police had to flash their sirens for them to find the house.”

After that everything was a whirlwind, a blur told she was not allowed in the ambulance, she was driven to the hospital by police and less than an hour after arriving doctors came to tell her that her little girl did not make it, allowing her to say goodbye.

“I was in shock- looking at her like this is not for real,” she told us in tears. “We were always together and I had to leave her at the hospital that night.”

Beside herself with grief Myriam tells us she didn’t sleep, she kept thinking that it wasn’t real, that her daughter would wake up. Her only solace, a kind police officer.

“I was still hopeful like she was going to wake up. I spent the whole night calling Albert, he’s a police officer” she explained to us “He was the one that arrived, and I called him all night. I told him please have someone check the morgue, maybe she might get up. And he told me okay I’m going to have someone check for you.”

The day following Stephanie’s passing Myriam says she was dragged to the police station, and continuously interviewed about Stephanie’s death.

THURSDAY JANUARY 30th  2020

“It was so weird, it almost seemed like they thought I had done something to my daughter; investigating me instead of the hospital. It was a nightmare.”

They took her daughter’s passport, laptop and phone and initially refused to give them back. The hospital released a press statement she explained, without really talking to her, and her daughter’s picture, unauthorized by her, was shared nationally. It was only through the help of a very close friend, whom she describes as more of a mother to her, that Myriam was able to recover her daughter’s personal effects from the police. She claims the police “lied” about finding suspicious searches on her laptop describing it all as a horror story.

The situation with the TCI Hospitals and Stephanie’s medical records was similar.  We were told the documents were only received after a lot of running around, a lot of back and forth.

Today, Myriam feels her matter lacked urgent, respectful attention because she lacked clout.

“I’m just a regular person so it’s like her life doesn’t matter because of that, that’s how I feel. They completely disregarded me like I didn’t even matter. The autopsy results, the bloodwork, they didn’t want to give us anything so we had to keep chasing after them to give it to us.”

She feels that in the aftermath the hospital washed its hands of the incident making her out to be responsible, and now feels duped, like her faith in them was misplaced.

“I’m not God. I don’t know why it happened but I feel that at least I took her to the hospital. I feel like if they had just looked at her properly or done some examinations” she broke off “Don’t just look at her and say nothing is wrong with her. You prescribed her things, I go home and then she’s dead the next day? And everyone acts like it’s normal, it’s nothing.”

THREE YEARS LATER

Myriam continues to have concerns about the strength of the medication prescribed and administered to her daughter.  On this three year anniversary, Magnetic Media is told that  Stephanie’s toxicology report listed several medications as being in the child’s system including ACETAMINOPHEN and PHENIRAMINE which have documented cases, though rare, of cardiac toxicity.

“When the lady gave me the medication I remember telling her those are adult medications and she told me that once a child is 11 years old they start prescribing them adult medications.”

Three years later Myriam just wants justice for her daughter, but time is running out for her to file a case and she needs her daughter’s story to be heard. She said she tried to file a case and her first lawyer agreed to take it, had agreed she had a viable case and expressed suspicion regarding the autopsy results but suddenly backed out.

“Everyone I turn to, no one can help me. I went to another lawyer just the day before yesterday and he said I’m not going to lie to you, there are many people who have taken the hospital to court and they have failed. It’s the hospital and there’s nothing we can do about it.”

Stephanie’s autopsy states a probable cause of death as viral myocarditis, a type of heart disease caused when viral infections reach the heart inflaming its muscles and making it difficult to pump blood. Several infections can cause myocarditis including Influenza (flu) virus, Coxsackie virus, Parvovirus, Adenovirus and SARS-CoV-2, the virus that causes COVID-19.

Myriam, in telling us about how pleasant and precious and fill of potential Stephanie was, says she is determined to be a champion for her child, even though she is no longer physically here.

“You will never know how it feels until it happens. It’s not going to bring her back but I want her story to be heard and people need to know that she was here. That she had dreams. She was a good and grateful person and so positive,” she said.

Now Myriam cannot bear to be in the place where her daughter passed away and every time she sees someone her daughter’s age, the broken-hearted mother wonders what could have been.

We have reached out to the hospital for answers to these burning questions and about a case which stunned the nation; a case which soon lost steam in the head to head challenge against the then unprecedented uniqueness of the Coronavirus Pandemic.

While TCI Hospitals, following our news report in TCI Top Stories (audio newscast) has responded to the mother with the intention of ensuring Myriam is supplied her daughter’s records; it was a short-lived hope for something more, as the family is already in possession of those records.

On the belief and allegation of her family that the death of young Stephanie Suazo back in 2020 was due to medical negligence or incompetence of some sort, we continue to await a formal statement from InterHealth Canada TCI Hospitals.

Caribbean News

Royal Caribbean Signs US$3-Billion Deal for Half of Sandals and Beaches

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The Caribbean tourism deal first reported as a possibility on Tuesday is now a signed agreement. Royal Caribbean Group plans to pay approximately US$3 billion for a 50% stake in Sandals and Beaches Resorts, putting the value of the business at about US$6 billion. The purchase is expected to close in early 2027, subject to approvals.

Founded in Jamaica by the late Gordon “Butch” Stewart in 1981, the resort business has a presence across nine Caribbean destinations, including Jamaica, The Bahamas and Turks and Caicos. Sandals has described its workforce as nearly 20,000 people, most of them Caribbean nationals.

“My father, Gordon ‘Butch’ Stewart, founded Sandals Resorts with the belief that a company built in the Caribbean could stand on the world stage alongside the most respected names in hospitality,” said Adam Stewart in the announcement carried by PR Newswire. He will remain executive chairman, while the Stewart family retains a stake. The companies say existing reservations and resort operations will continue as usual.

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Indian Association of Turks and Caicos Islands Empowers Local Students Through Back-to-School Backpack & Supplies Drive

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PROVIDENCIALE, TURKS AND CAICOS ISLANDS — The Indian Association of Turks and Caicos Islands (IATCI) is proud to announce the successful completion of its 2026 Back-to-School Supplies Initiative, distributing essential backpacks and educational materials to local students and families across the community.

With the new academic year underway, this annual drive was designed to alleviate the financial burden on families while equipping local youth with the necessary tools for academic success.

Education is an investment in a better generation and a brighter future. We are grateful to all our generous donors and supporters whose contributions helped make this initiative possible.

The initiative’s success was made possible through the collaboration and contributions of local corporate partners and community members. IATCI extends its sincere appreciation to the following sponsors for their support and commitment:

• Mayaa Ltd, Ayavue Enterprises, Provo Café, Sunny Foods, Gold Smith, Charlie’s, Kishco / Kostco, Citrusbuy Ltd.

Through partnerships like these, IATCI continues its commitment to fostering community growth, supporting educational development, and making a lasting positive impact across the Turks and Caicos Islands.

About the Indian Association of Turks and Caicos Islands (IATCI)

The Indian Association of Turks and Caicos Islands is a non-profit community organization dedicated to cultural enrichment, community service, and supporting educational and social initiatives throughout the islands.

Indian Association of Turks and Caicos Islands (IATCI)

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Health

TCI Hospital Celebrates World Pharmacy Day 2026

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“Empowering Pharmacists for Healthier Futures”

Providenciales, Turks and Caicos Islands — September 23, 2026; TCI Hospital joined healthcare organisations around the world in celebrating World Pharmacy Day from September 21-25, 2026, recognising the vital contribution pharmacists and pharmacy technicians make to patient safety, quality care and stronger healthcare systems.

Under the theme “Empowering Pharmacists for Healthier Futures,” this year’s observance highlighted the importance of enabling pharmacy professionals to use their knowledge, skills and expertise to their fullest potential in improving health outcomes and supporting patients throughout their healthcare journey.

As part of World Pharmacy Week, September 19–25, TCI Hospital celebrated its Pharmacists and Pharmacy Technicians while engaging patients, students and the wider community in activities focused on medication safety, pharmacy careers and the expanding role of pharmacy professionals in healthcare.

More Than Preparing Medications

Pharmacists and pharmacy technicians are integral members of the multidisciplinary healthcare team at TCI Hospital. While pharmacy is often associated with dispensing and preparing medicines, the work of pharmacy professionals extends far beyond the pharmacy counter.

The hospital’s pharmacy team works collaboratively with physicians, nurses and other healthcare professionals to support the safe and appropriate use of medications throughout the patient journey. Their work includes medication preparation and management, medication reconciliation and review, patient education, and processes designed to identify and reduce medication-related risks.

Their specialised knowledge is particularly important in clinical areas such as the Neonatal Unit, Oncology and Dialysis services, where medication management requires precision, careful calculation, specialised preparation and close attention to individual patient needs.

For TCI Hospital, World Pharmacy Day therefore provides an opportunity not only to celebrate pharmacy professionals, but also to increase public understanding of their important contribution to safe, effective and patient-centred care.

Inspiring the Next Generation

An important part of TCI Hospital’s 2026 observance was engaging young people and introducing them to the diverse opportunities available within the pharmacy profession.

Students from Maranatha Academy in Providenciales and HJ Robinson High School in Grand Turk, participated in an exposition designed to provide insight into the work of pharmacists and pharmacy technicians and their contribution to patient care and medication safety.

Students explored how medications moved through the healthcare system, the safeguards used to help prevent medication errors, and the importance of medication reconciliation in identifying and resolving potential medication-related concerns.

The sessions also featured practical demonstrations of selected tools and processes used by pharmacy professionals, giving students an opportunity to experience aspects of the profession beyond the traditional image of dispensing medicines.

Through this engagement, TCI Hospital hoped to encourage more young people in the Turks and Caicos Islands to consider careers in pharmacy and the wider healthcare sector.

Taking Pharmacy Education into The Community

TCI Hospital extended the conversation beyond the hospital through a special TCI Hospital House Call Talk Show episode featuring pharmacy professionals and a patient.

The programme explored the role of pharmacists from both the healthcare professional and patient perspectives, including how pharmacy professionals contributed to safe medication use and how patients could become active partners in their own medication safety.

The discussion encouraged patients to know the medications they were taking, provide healthcare professionals with accurate and up-to-date information about their medicines, follow medication instructions carefully, and ask questions whenever they were uncertain about their treatment.

The programme also highlighted pharmacy as a rewarding healthcare career and encouraged young people to explore educational and professional opportunities in the field.

Medication Safety is a Shared Responsibility

World Pharmacy Day also provides an important reminder that medication safety is a shared responsibility involving healthcare organisations, healthcare professionals, patients and families.

Patients can contribute to safer care by maintaining an accurate list of their medications, including prescription and non-prescription medicines; informing healthcare professionals about medications they are taking; following instructions for safe medication use; and asking questions when they do not understand why or how a medicine should be taken.

Healthcare organisations and professionals, in turn, have a responsibility to maintain systems that support safe medication practices and enable pharmacists and pharmacy technicians to contribute their expertise across the continuum of care.

TCI Hospital remains committed to strengthening medication safety, supporting its pharmacy workforce, educating patients and promoting effective collaboration across the multidisciplinary healthcare team.

Celebrating the People Behind Safe Medication Use

Chief Executive Officer of TCI Hospital, Dr Denise Braithwaite-Tennant, said World Pharmacy Day is an important opportunity to recognise the expertise and dedication of the hospital’s pharmacy professionals.

Our pharmacists and pharmacy technicians are essential members of the multidisciplinary team and make an invaluable contribution to safe, high-quality patient care every day. Their role extends far beyond preparing and dispensing medications. They bring specialised knowledge, precision and clinical expertise to medication management and work alongside our healthcare teams to reduce risks and support the best possible outcomes for our patients.

This year’s theme also reminds us that empowering pharmacists means creating opportunities for them to contribute their expertise across the patient journey. We are proud of our pharmacy team and sincerely thank them for their professionalism, dedication and commitment to helping build healthier futures for the people of the Turks and Caicos Islands.”

Dr Denise Braithwaite-Tennant
Chief Executive Officer, TCI Hospital

Chief of Allied Services, Eleanor Hall, highlighted the importance of recognising pharmacy as an integral clinical service and supporting the continued professional development of the pharmacy workforce.

Pharmacy is an essential component of safe and effective healthcare delivery. Our pharmacy professionals work collaboratively across disciplines and services, bringing expertise that supports clinical decision-making, medication safety and patient education. Their contribution is especially important as healthcare becomes increasingly complex and patients require more individualised approaches to medication management.

Empowering our pharmacy workforce also means investing in professional development, encouraging innovation and ensuring that pharmacists and pharmacy technicians have opportunities to contribute their knowledge throughout the healthcare system. I am extremely pleased that this year’s activities also extend into our schools and community, helping people better understand the profession while inspiring the next generation of healthcare professionals.”

Eleanor Hall
Chief of Allied Services, TCI Hospital

Pharmacy Manager Kennita Myers said the theme reflects both the responsibility carried by pharmacy professionals and the opportunities available to further strengthen their contribution to patient care.

“Every medication we prepare, review or manage represents a patient who is depending on us to get it right. Whether we are supporting neonatal care, oncology, dialysis or other hospital services, accuracy, vigilance and patient safety remain at the centre of everything we do.

Our pharmacists and pharmacy technicians are also educators and advocates for safe medication use. We want our patients to understand their medicines and feel confident asking questions about their treatment. We are equally passionate about introducing young people to pharmacy and showing them the many ways, they can build meaningful careers while contributing to the health of their community. World Pharmacists Day gives us an opportunity to celebrate our profession, share our knowledge and inspire the next generation.”

Kennita Myers
Pharmacy Manager, TCI Hospital

Thank You to Our Pharmacy Professionals

Turks and Caicos Islands Hospital extends its sincere appreciation to its pharmacists and pharmacy technicians for their professionalism, expertise and commitment to patient safety.

Whether preparing specialised medications, supporting clinical teams, educating patients, reviewing medication therapy or strengthening medication-safety processes, pharmacy professionals play an important role at every stage of the patient journey.

Their work embodies the message of World Pharmacy Day 2026: “Empowering Pharmacists for Healthier Futures.”

To all of our Pharmacists and Pharmacy Technicians, thank you for helping to keep our patients safe, supporting our healthcare teams and contributing every day to healthier futures for the people of the Turks and Caicos Islands.

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