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Remembering Stephanie Suazo; her Mother continues a Quest for Answers to the heart-crushing loss of a promising 11-year-old

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By Dana Malcolm

Staff Writer 

 

 

#TurksandCaicos, March 2, 2023 – At eleven years old Stephanie Suazo used to play a game with her mother Myriam, pretending to be asleep in bed so her mother would come over and tickle her till she laughed; but on January 29th 2020 when Myriam tickled her daughter she didn’t move, and blood was dripping from her mouth.  Within hours she was declared dead by medical personnel. It seemed impossible, Myriam told us, because only the day before she had taken her daughter to the Cheshire Hall Medical Centre where she was assured her daughter was not seriously ill.

TUESDAY JANUARY 28th, 2020.

Over the phone and with palpable sadness, Myriam relived the moments, saying she had taken the day off that Tuesday and went to the hospital around 6:30 a.m. She waited with Stephanie for around two and a half hours before they could see a doctor and when they finally did,

“[The doctor] just looked at her and asked her how she was feeling and looked at her throat– [the doctor] said maybe she’s coming down with the cold and [prescribed] her some antibiotics, paracetamol and something for her throat, and then said to me, she should be able to go back to school on Thursday.”

She wasn’t okay.

In fact, her autopsy would eventually reveal that Stephanie had viral myocarditis unbeknownst to Myriam and undetected by the doctor.

Allowed to take Stephanie home, the unsuspecting mother, armed with chicken soup and medication prescribed by the TCI Hospitals’ physician, fed and medicated her child with the belief that she would be fine by morning.

As she shared the events, despite holding back tears, Myriam was clear and coherent and recalled with painful precision, the worst day of her life.

WEDNESDAY JANUARY 29th, 2020

Recently hired at the bank and not wanting to take too many days off, Myriam explained she had arranged for her close friend to take care of Stephanie while she went to work. After feeding her daughter and giving her the prescribed medication, Myriam says she made sure Stephanie was comfortable being without her for the day, kissed her and left.

“When I got to work, I told my supervisor that I was not going to take lunch because I wanted to leave early. It‘s just how I am. If I know she’s not well, I can’t be at peace.” she said.

But by around 4 pm, Myriam got a call from her friend who put Stephanie on the phone, she complained of a stomach ache and Myriam immediately made arrangements for them to go to Graceway Medical Centre, but they never made it.

The trip for a second opinion never happened because once Myriam got home intending to head to the doctor (after another phone call in which her daughter complained of ‘feeling cold’) her friend informed, ‘Stephanie was asleep.’ Knowing her daughter’s little game, Myriam went in to tickle her and realized something was very wrong.

“I called her: I said ‘baby’ and she didn’t respond so I knew she was waiting for me to tickle her. I tickled her and she didn’t respond.”  Myriam explained,  “I put my hand under her head and then I took her in my arms, that’s when I saw the blood coming out of her mouth. I started screaming ‘my baby my baby’.”

She immediately called 911 requesting an ambulance, but Myriam says they took too long to arrive.

“I gave them the address over and over– they took forever. I was just screaming so my friend was there doing CPR. [my friend] was pressing her chest and blood was coming out of her mouth. The police arrived first and they continued doing CPR for her and the ambulance still didn’t come. The police had to flash their sirens for them to find the house.”

After that everything was a whirlwind, a blur told she was not allowed in the ambulance, she was driven to the hospital by police and less than an hour after arriving doctors came to tell her that her little girl did not make it, allowing her to say goodbye.

“I was in shock- looking at her like this is not for real,” she told us in tears. “We were always together and I had to leave her at the hospital that night.”

Beside herself with grief Myriam tells us she didn’t sleep, she kept thinking that it wasn’t real, that her daughter would wake up. Her only solace, a kind police officer.

“I was still hopeful like she was going to wake up. I spent the whole night calling Albert, he’s a police officer” she explained to us “He was the one that arrived, and I called him all night. I told him please have someone check the morgue, maybe she might get up. And he told me okay I’m going to have someone check for you.”

The day following Stephanie’s passing Myriam says she was dragged to the police station, and continuously interviewed about Stephanie’s death.

THURSDAY JANUARY 30th  2020

“It was so weird, it almost seemed like they thought I had done something to my daughter; investigating me instead of the hospital. It was a nightmare.”

They took her daughter’s passport, laptop and phone and initially refused to give them back. The hospital released a press statement she explained, without really talking to her, and her daughter’s picture, unauthorized by her, was shared nationally. It was only through the help of a very close friend, whom she describes as more of a mother to her, that Myriam was able to recover her daughter’s personal effects from the police. She claims the police “lied” about finding suspicious searches on her laptop describing it all as a horror story.

The situation with the TCI Hospitals and Stephanie’s medical records was similar.  We were told the documents were only received after a lot of running around, a lot of back and forth.

Today, Myriam feels her matter lacked urgent, respectful attention because she lacked clout.

“I’m just a regular person so it’s like her life doesn’t matter because of that, that’s how I feel. They completely disregarded me like I didn’t even matter. The autopsy results, the bloodwork, they didn’t want to give us anything so we had to keep chasing after them to give it to us.”

She feels that in the aftermath the hospital washed its hands of the incident making her out to be responsible, and now feels duped, like her faith in them was misplaced.

“I’m not God. I don’t know why it happened but I feel that at least I took her to the hospital. I feel like if they had just looked at her properly or done some examinations” she broke off “Don’t just look at her and say nothing is wrong with her. You prescribed her things, I go home and then she’s dead the next day? And everyone acts like it’s normal, it’s nothing.”

THREE YEARS LATER

Myriam continues to have concerns about the strength of the medication prescribed and administered to her daughter.  On this three year anniversary, Magnetic Media is told that  Stephanie’s toxicology report listed several medications as being in the child’s system including ACETAMINOPHEN and PHENIRAMINE which have documented cases, though rare, of cardiac toxicity.

“When the lady gave me the medication I remember telling her those are adult medications and she told me that once a child is 11 years old they start prescribing them adult medications.”

Three years later Myriam just wants justice for her daughter, but time is running out for her to file a case and she needs her daughter’s story to be heard. She said she tried to file a case and her first lawyer agreed to take it, had agreed she had a viable case and expressed suspicion regarding the autopsy results but suddenly backed out.

“Everyone I turn to, no one can help me. I went to another lawyer just the day before yesterday and he said I’m not going to lie to you, there are many people who have taken the hospital to court and they have failed. It’s the hospital and there’s nothing we can do about it.”

Stephanie’s autopsy states a probable cause of death as viral myocarditis, a type of heart disease caused when viral infections reach the heart inflaming its muscles and making it difficult to pump blood. Several infections can cause myocarditis including Influenza (flu) virus, Coxsackie virus, Parvovirus, Adenovirus and SARS-CoV-2, the virus that causes COVID-19.

Myriam, in telling us about how pleasant and precious and fill of potential Stephanie was, says she is determined to be a champion for her child, even though she is no longer physically here.

“You will never know how it feels until it happens. It’s not going to bring her back but I want her story to be heard and people need to know that she was here. That she had dreams. She was a good and grateful person and so positive,” she said.

Now Myriam cannot bear to be in the place where her daughter passed away and every time she sees someone her daughter’s age, the broken-hearted mother wonders what could have been.

We have reached out to the hospital for answers to these burning questions and about a case which stunned the nation; a case which soon lost steam in the head to head challenge against the then unprecedented uniqueness of the Coronavirus Pandemic.

While TCI Hospitals, following our news report in TCI Top Stories (audio newscast) has responded to the mother with the intention of ensuring Myriam is supplied her daughter’s records; it was a short-lived hope for something more, as the family is already in possession of those records.

On the belief and allegation of her family that the death of young Stephanie Suazo back in 2020 was due to medical negligence or incompetence of some sort, we continue to await a formal statement from InterHealth Canada TCI Hospitals.

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“Mad Max” Convicted of Murder

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MEDIA RELEASE

 

#TurksandCaicos, April 23, 2024 – Blue Hills resident KENDALL RONDRE DEAN has been convicted of murdering JOSHUA SWANN.

Mr. Dean, also called “Maddie”, “Mad Max”, and “Dre”, was found guilty by a nine-member jury yesterday (April 22nd) in the Grand Turk Supreme Court.

Following the verdict, Mr. Dean was remanded to Her Majesty’s Prison, pending sentencing on 10th June 2024.

Based on the evidence presented, Mr. SWANN of Five Cays was shot multiple times about the body on Sunday, August 8th, 2021, while at North West Point, Providenciales.

Mr. Swann was transported to the Cheshire Hall Medical Center, where he succumbed to his injuries.

Detectives of the Serious Crimes Unit received a report, and following intensive investigations and interviews, Mr. Dean was arrested and subsequently charged.

Shortly after the verdict, Deputy Commissioner of Police Rodney Adams said, “This conviction demonstrates the RTCIPF’s commitment to bringing to justice those who cause the most harm throughout our communities using illegal firearms.

“This is an example of the effective coordination of the various units across the Force in supporting the lead detective in bringing about this conviction. The RTCIPF is grateful for the information provided by witnesses who came forward.

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Airports Authority aims for 24-hour airport and announces Scholarship programme

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Dana Malcolm 

Staff Writer

 

 

#TurksandCaicos, April 19, 2024 – In an attempt to move to 24-hour-a-day operations Turks and Caicos Islands Airports Authority (TCIAA) is steadily recruiting Air Traffic Controllers to work at the Providenciales/Howard Hamilton International Airport, according to Godfrey Smith, TCIAA CEO, reporting to the Appropriations Committee.

Speaking on April 8th Smith said a cabinet paper would be sent soon requesting six more Air Traffic Controllers to make round the clock operation at the Provo International possible and to open the airport in Grand Turk till 12 a.m.

Currently, 17 posts are filled and seven are vacant.

Smith was candid with his responses to recent industrial action from ATCs which led to resignations and firings.

“What we have to do is find systems to mitigate such actions and that has to start with filling these jobs, putting people in that want to work and doing right by people – and we always try to do right by our staff. Persons may not think that we are but we always do – we ain’t pick no fight,” he said in the meetings held at the NJS Francis building ahead of the National Budget Communication.

Smith indicated that recruitment was an issue across the board, ‘we need to find ways to recruit a little bit better’ he told the committee. Also in need of a push was capital spending or projects according to the CEO, who said the agency had ‘not been very good’ at meeting that mark but insisted they had recognized the issue and could do better.

A very important key performance indicator drawn up by the TCIAA is increasing passenger satisfaction at the Howard Hamilton International Airport. For the TCIAA part of this means a 30 percent increase in seating by Q2 of this year.

When queried on if they could even handle this increase the CEO said,

“The fact of the matter is we already have the capacity there. What we need is to make the service a bit better.”

Staff shortages have become such a frustrating issue that the TCIAA is instituting a scholarship program created by Authority Chairman, Selvyn Hawkins

“What the board wants to do is basically allocate $25,000 annually for a scholarship and they’ve approved it already.”

This process would cover tuition and all other costs for one student.

The student would return as a summer intern and other breaks to work at the TCIAA and upon graduation, assume a role at the company.

“We identify a particular skill we need, we go after it and we build capacity that is in a nutshell the nexus of the program,” Smith said.

The Turks and Caicos Islands Airports Authority (TCIAA) is allocated $49 million this financial year; over $20 million goes to salaries.

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Flow TCI offers Gigabyte Speeds to Customers

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Company delivers fastest speeds nationwide and boosts service reliability

 

PROVIDENCIALES, TURKS AND CAICOS, APRIL 19th, 2024 – More connections, faster speeds and greater support for customers. This is the promise from communications and entertainment provider, Flow TCI, as it embarks on an initiative to provide households with enhanced connections, greater overall reliability and now, for the first time, speeds up to one gigabit person second.

FLOW TCI Country Manager, Joanne Missick shared: “Our customers are at the heart of everything we do. We listen to our customers and want to exceed their demands, so we are focused on delivering unmatched value with customer centric products and services that are future proof. Flow subscribers on our Fibre Extreme package can now access up to one gigabyte speeds and subscribers on our Fibre Plus and Fibre Max package, as of April 1st, are also now benefitting from up to 5x more speeds.”

This is third speed boost for Flow customers in the last two years. This comes under the umbrella of the the Company’s recently launched “Working for You” campaign, where technicians are going into the neighborhoods across the island to conduct repairs, decommission copper cables, and increase the brand’s visibility in local communities.

“To date several neighborhoods have been served by technicians and the company will continue to go across the islands to ensure each neighborhood receives personal attention. We recognize that over the past few months some customers have experienced issues with the quality and delivery of our services. This is not what we stand for. Flow remains committed to providing technology and innovation that enables growth and positively impacts lives”, says, newly appointed Head of Technical Operations, Simeon Thomas.

Thomas adds, “We have been closely monitoring and reviewing every aspect of our network and there is room for improvement across each of the islands. Where we find shortcomings, we are taking concrete actions and assigning our technicians to rapidly make all necessary adjustments and improvements for our customers”.

Flow has made significant investments in expanding and modernizing its infrastructure and delivering a more robust and reliable network paving the way for the country’s digital transformation.

For more information on speed increases visit https://www2.discoverflow.co/turks-and-caicos/price-adjustment-speed-increase on our website.

Thank you for your usual assistance in sharing our stories.

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