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Michelle Parker, Former Miss TCI Builds Leaders at BTC

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PROVIDENCIALES, Turks & Caicos Islands: A leader who believes in ensuring that she cultivates new leaders within the hospitality industry, the Key West Village manager at Beaches Turks and Caicos (BTC), and former Miss Turks and Caicos Islands Michelle Parker, has provided more than 27 years of stellar service to the resort she calls home. Equipped with her training in social work and youth development, this veteran has helped in building a solid reputation in grooming younger leaders in whichever department she has managed.

Michelle entered the industry and joined the BTC family in September 1995 as a front office agent.  She displayed tremendous work ethics and at the end of her three months probationary period, she was promoted to supervisor in that area. Michelle has grown exponentially within the organization, moving up to front office assistant manager, then front office manager, to Manager on Duty and now Village Manager.

Throughout her tenure, she has undertaken advancement courses such as the Art of Selling, Professional Communication and Leadership, Guest Certified Specialist, Creative Management, and Customer Service through the company’s Sandals Corporate University (SCU)

While reminiscing about the early days  at  Beaches Turks and Caicos’ Michelle has fond memories of her first interaction with the late founder, the Hon. Gordon ‘Butch’ Stewart; the first visitor arriving to the resort and the first complaint from a guest.

“We were in the departure lounge with a few travel agents, when he came in and said, ‘ladies and gentlemen, travel agents, one minute… this is one of my loyal staff members,’ by way of introducing me. That experience still lingers with me as one of the standout interactions with the former chairman,” Parker shared.

“This company allows each team member to learn something new daily. For anyone dreaming to excel in the hospitality industry, my advice is simple – make that start with Beaches Turks and Caicos and allow yourself to grow within this organisation. In order to be successful, you have to be passionate about what it is you like to do and be determined to become a ‘mover and shaker’ as you learn what brings success in the industry,” noted Parker.

In highlighting the mentorship and support that she has received over the years, Michelle recalls guidance along her professional journey from former General Managers at BTC.

“One of the main reasons for me remaining a part of this organisation these many years, is the fact that they look out for the development of their workers.  This company, through its leaders ensures that they add value to each employee by consistently providing opportunities for training and development. The leaders in this organisation encourage open communication which I am confident is a boost to team members’ growth and by extension, the growth of our island communities. Every team member has the opportunity to voice his or her opinion and be assured that they are valued,” Parker added.

While emphasising the leadership acumen of Michelle Parker, General Manager James McAnally shared, “Michelle’s strength as a leader is phenomenal. She has helped to groom all the teams that she has had the privilege of leading at this resort. She’s a mentor and a friend who is firm and fair, and keen on inspiring the younger generation of workers to excel as ambassadors within the industry.”

Patrice Beckford, concierge supervisor and former Ultimate Award Team Member for the entire Sandals and Beaches group, shared her appreciation for Michelle’s guidance, noting that, “Ms Parker is one of those gentle giants who is always willing to impart her experience in the hospitality industry and never hesitates to teach her team the fundamentals of excellence. She believes in youth development and empowering those under her guidance to learn and uphold the Sandals and Beaches way of world-renowned and award-winning service.”

Michelle who is an ordained minister is also a staunch advocate for volunteerism which has led her to form and manage a non-profit organisation, Without Walls Outreach Ministry even while she finds time to volunteer with the Sandals Foundation. Without Walls provides mentorship and guidance for at risk youth throughout the Turks and Caicos Islands.

 

Photo Captions: 

Header: Michelle Parker

Insert: Michelle Parker (right) shares with Patrice Beckford at the concierge desk at Key West Village

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SAINT LUCIA CRUISE PORT POISED FOR A RECORD-BREAKING CRUISE SEASON

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Castries, Saint Lucia – The Saint Lucia Cruise Port team celebrated the kickoff of the highly anticipated 2024/2025 cruise season alongside key tourism partners at a vibrant cultural event held at Port Castries on Thursday, October 10, 2024. In a traditional ceremony hosted by the Saint Lucia Tourism Authority, the season was officially launched with the arrival of the Celebrity Summit and Rhapsody of the Seas, bringing 4,485 passengers and 1,756 crew members to the island. Saint Lucia Cruise Port partnered with the Tourism Authority to provide lively steel pan entertainment for guests as they disembarked to create a festive welcome.

Hon. Dr. Ernest Hilaire, Minister for Tourism, Investment, Creative Industries, Culture, and Information shared optimistic projections for this season’s cruise arrivals. In 2023, the port welcomed 614,980 passengers aboard 264 calls. In 2024, Saint Lucia Cruise Port expects to receive approximately 823,132 passengers aboard 459 calls. This number would surpass the current passenger record of 789,176 cruise visitors (aboard 443 calls), set in 2019.

Lancelot Arnold, General Manager of Saint Lucia Cruise Port, expressed his enthusiasm during his remarks at the ceremony held at the Pointe Seraphine berth. “We are thrilled to welcome Captain Evangelos Saitis of the Celebrity Summit and Captain Per Olov Mathias Sebom of the Rhapsody of the Seas back to Saint Lucia. The start of this cruise season presents us with a wonderful opportunity to reaffirm our commitment to enhancing the guest experience, supporting our cruise line partners, and collaborating with local industry stakeholders to ensure our mutual success. We are looking forward to a busy and exciting cruise season with a positive outlook for our company and community.”

Representatives from Invest Saint Lucia, Export Saint Lucia, the Saint Lucia Air and Sea Ports Authority, and Foster & Ince/Platinum Port Agency also participated in the event.

Captain Saitis expressed his gratitude for the warm welcome, sharing his fondness for Port Castries and his anticipation of a successful season.

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Community Meetings Provide Feedback for Trust Fund’s School and Library Reconstruction Projects 

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Philipsburg, Sint Maarten   – The National Recovery Program Bureau (NRPB) has concluded the latest round of community consultations for the Fostering Resilient Learning Project (FRLP). These events, held in early October, were designed to inform and engage residents about the project, which focuses on reconstructing safe educational and cultural spaces as part of Sint Maarten’s ongoing recovery efforts post-Hurricane Irma. This phase of the FRLP includes rebuilding Sister Marie Laurence and Charles Leopold Bell schools, as well as reconstructing the St. Maarten Library.

With the demolition of the three buildings approaching, the consultations provided a platform for neighborhood residents, educators, and community representatives to ask questions, share any concerns and provide input on different aspects of the project. Attendees discussed how the project might affect their communities and offered suggestions for improvements.

At the Sister Marie Laurence premises in Middle Region, the project team reassured neighborhood residents concerned with demolition and noise that these issues would be addressed in the Contractor-Environmental and Social Management Plan (C-ESMP), a plan designed to mitigate and reduce any negative effects on both the community and the environment during construction. This plan will include measures to maintain road access and traffic flow, whilst also minimizing disruptions such as noise and dust pollution.  The project team explained that the C-ESMP would be finalized once the demolition contract is signed, and a start date of the demolition work is confirmed.

At the St. Maarten Library session held at the John Larmonie Center, the consultation was highly interactive, with participants asking questions about future programs and the design of the new library spaces. The design firm, KS&P was present, and the FRLP project team explained that once concept drawings are ready, another meeting would be scheduled for community feedback. Residents also expressed concerns about asbestos in the old building. The project manager clarified that an external company conducted assessments, and no asbestos was found.

During the consultation for Charles Leopold Bell School held at Carl’s Unique Inn, there were concerns about the safety of the school’s sports court, currently located near a busy road. The community suggested that the court be relocated to the rear of the school for improved safety. The project team explained that further discussion with MECYS would be needed, as the current mandate for the sports field focuses on repairs, rather than new construction. Additionally, some attendees were confused about a previous asbestos report. The project team assured everyone that all necessary environmental assessments had been conducted, and confirmed there was no asbestos at the three project sites.

Ursel Biabiany, the Stakeholder Engagement Coordinator of the NRPB explained to the community that the NRPB remains dedicated to addressing concerns raised during these consultations and keeping the public informed. “We take the community’s feedback seriously and work closely with all project stakeholders to ensure that the demolition and rebuilding process prioritizes public safety and community concerns.”

“We have made considerable efforts to engage the public, including distributing flyers door-to-door and answering questions directly. This open dialogue has led to productive feedback from the local community, which will help shape our plans moving forward.”

Demolition of each building is expected to last two months, with work set to begin in early 2025. The design phase for the Library and Charles Leopold Bell School will take about seven months, wrapping up by the second quarter of 2025. Following the design phase, contractors will be selected according to World Bank procurement guidelines, and construction is anticipated to start in the first quarter of 2026, lasting up to a year.

To address the concerns of the community, the project team will closely monitor vibrations from demolition activities. Before the work starts, assessments of nearby homes and businesses will be conducted to document their current condition. This will allow the project team to identify potential damage that could be caused during demolition, reassuring residents that their properties are protected.

Claret Connor, NRPB Director, assures the community that the organization is committed to reconstructing educational and cultural facilities that meet modern standards. “These consultations have been invaluable in allowing us to engage with residents directly and take their feedback into account as we work towards delivering safer, stronger, and more sustainable public facilities that will stand the test of time.”

Further consultations are planned, including private meetings for residents with specific concerns. NRPB invites continued feedback from the community via email frlp@nrpbsxm.org and encourages residents to stay informed through regular project updates on www.nrpbsxm.org/frlp.

Any complaints or grievances can be sent to https://nrpbsxm.org/complaints-procedure/

The Fostering Resilient Learning Project is implemented by the National Recovery Program Bureau on behalf of The Government of Sint Maarten under the Trust Fund, which is financed by the Government of the Netherlands and managed by the World Bank.

 

Photo Caption: Presentation of St. Maarten Library at John Larmonie Center, Philipsburg – Top Right: Community members and stakeholders at NRPB consultation, John Larmonie Centre, Philipsburg – Bottom right: Stakeholders, including Member of Parliament Melissa Gumbs and MECYS Minister Lyndon Lewis, at NRPB consultation, John Larmonie Center, Philipsburg

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Government is “able to function” says Cayman Premier after Three Quit Cabinet

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Garfield Ekon

Staff Writer

 

Turks and Caicos, November 6, 2024 – The Government of the Cayman Islands, is in limbo, following the resignations of  three Cabinet Ministers, and one Parliamentary Secretary, but, the Premier, Hon. Juliana O’Connor-Connolly said the Cabinet remains “constitutionally quorate and therefore fully able to function.”

In a media statement, the Premier said the Cabinet had its weekly meeting on Friday, to discuss business agenda, and to fulfill “our constitutional duty”, with a majority of five sitting Ministers.

“The sacred duty of elected office remains top of mind for myself and my colleagues, despite the uncertainty of the present circumstances. Our earnest and primary desire is to maintain stability within our Government, for the benefit of the people we service, and  to maintain the confidence of you, the public, and those who conduct business with us,” the Premier declared.

On Thursday, the Ministers who left the Cabinet were: Deputy Premier, Andre Ebanks, Katrine Ebanks-Wilks, Sabrina Turner, and Parliamentary Secretary, Heather Bodden.  Their resignations have left the United People’s Movement (UPM) without a majority, it now has seven members, three short of a Parliamentary majority.

In a press release, the former Deputy Premier, described their leaving the Cabinet, as “untenable,” as in recent months, “in particular, the level of dysfunction and disorganisation, and a lack of professionalism, place the country at risk of erroneous decision making and reputational damage, which could have long term adverse consequences,” he said.

Adding that there was lack of parity between Ministers who are not afforded the same level of “transparency and involvement” to make informed decisions in the “best interest” of the people, he declared that it is leading to the “erosion of due process.

“Unchecked disrespect, particularly towards women in caucus,” the former Premier outlined, noting that many meetings failed to “foster objective analysis, or to provide a forum for respectful exchange of different views,” Mr. Ebanks stated.

The Islands’ Parliament has 19 members, and the Government needs at least 10 to have a majority. The coalition administration is now unable to past any legislation, due its minority status.

Governor, Hon. Jane Owen, said she is in “discussions” with the Premier, and assured that “our public service continues to discharge their duties to ensure continuity of service to the public,” the Governor said, while the Progressive Labour Party (PLP) said the Government is on the brink of “collapse,” and cautioned against any “chaotic coalition” being put in place.

This all unravels as the Cayman Islands are under Hurricane Warning; impact with Tropical Strom Raphael is expected tonight.

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