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TCHTA Hosts Historical Initiative with CHTA Education Foundation; 415 certified

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#TurksandCaicos, November 18, 2022 – The Turks & Caicos hospitality sector has embarked on the journey to heartfelt, supercharged service with the completion of a training series delivered by the Caribbean Hotel & Tourism Association Education Foundation.

Hosted and facilitated by the Turks & Caicos Hotel and Tourism Association (TCHTA), more than 400 employees were taken through the CHTAEF’s signature Caribbean Supercharged Service Training.  Sessions dubbed “Heartfelt Guest Care”, “Realistic Leadership”, “Happy Housekeepers”, and “007 Secret Care Agents” saw participation from front-facing and back of house staff from entry level to management from the tourism sector, civil service, and private sector.

The CHTA Education Foundation’s excitement for the success of the partnership has been palpable. “We are incredibly proud of this milestone in our 36-year history and pleased that the Education Foundation was able to deliver a five-week comprehensive training in partnership with TCHTA and the various properties, businesses and government across the Turks and Caicos Islands. The open and honest communication with the team at the TCHTA enabled us to deliver training that met the needs of their member properties and hospitality workers that participated in the program.” said Karolin Troubetzkoy, Chairwoman of the CHTAEF.

As a part of its 30-year anniversary commemoration exercises, the TCHTA facilitated the initiative and hosted the volunteer trainers for 5 weeks with great thanks to its members Grace Bay Club, Ocean Club Resorts, The Shore Club, Blue Haven Resort, and The Sands. These properties were homes to the trainers, Louise John and Suzanne Shillingford-Brooks throughout their time in Turks and Caicos.

The high-energy dynamic duo raved about the warm welcome extended to them by everyone they encountered. Commenting on the engagement in the training sessions, they remarked “We have been impressed by the overall willingness of participants to up their game, improve their delivery skills, understand their visitors better; so being able to achieve personal uplifts immediately in their workspaces, that many report have delighted guests and management alike”.

The Certificate Celebration marking the successful end to the training initiative was held on Friday, November 11th in the Messell Ballroom at The Palms. A fitting achievement celebrated during the country’s Tourism Environmental Awareness Month, Deputy Governor Anya Williams, Minister of Tourism Hon Josephine Connolly, and visiting EF Trustee, Professor Mike Hampton, attended the event in support of the excited trainees’ accomplishments. In his remarks, Professor Hampton encouraged the trainees “To every participant, remain energized and sparkle in your care to everyone you encounter!”

Stacy Cox, TCHTA CEO shared with media “We were ecstatic to learn from the Education Foundation that Turks & Caicos will be considered trailblazers for our one-of-a-kind tailoring of the EF’s training and having the largest contingent they’ve trained in 36 years. TCHTA members and employers throughout the country have truly shown their commitment to the development of their employees, and there’s no doubt Brand TCI will be all the better for it.” She continued, “We can’t say enough about the effectiveness of this program. Louise and Suzanne delivered the kind of training that is true to the essence of Caribbean service. It’s relatable, and that is why employees are excited to implement what they have learned, and HR Managers have shared that they saw the benefits immediately and are eager for us to do this again soon.”

The TCHTA thanks the Education Foundation and encourages other NHTAs in the region to take advantage of the program. The association extends special appreciation to its members for the continued support shown to building the sustainability and growth of the industry and the country.

 

PHOTO CAPTION:

We are so proud of each of the 415 participants in our national Caribbean Service Ready training in the Turks & Caicos Islands.  Louise John & Suzanne Shillingford-Brooks, take a bow. You Did It!  Thank you to the Turks and Caicos Hotel and Tourism Association and all our industry partners.  Photo by Caribbean Hotel & Tourism Association

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Mother’s Pride Headlines Bahamian Takeover at Sixers-Heat Clash in Miami

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The Bahamas, March 30, 2026 – The voice of a proud mother captured the spirit of a nation Monday night, as Bendra Rolle shared heartfelt reflections on the overwhelming Bahamian support for her son, VJ Edgecombe, during the Philadelphia 76ers matchup against the Miami Heat in Miami.

“The patriotic support and scenery at my son, VJ Edgecombe’s NBA game… was overwhelming,” Rolle said in a statement issued following the game. “The arena in Miami was lit. Bimini and the Bahamas showed up and showed out.”

Her words come amid what has already been widely described as a remarkable showing of national pride, with Bahamians traveling in large numbers to South Florida to witness the young guard’s continued rise. For Rolle, however, the moment extended far beyond basketball.

“Beyond VJ’s basketball talents, I’m so moved by his magnetic personality and personal journey to inspire and excite an entire nation—our beloved Bahamas,” she said. “I thank God for VJ’s humility and for his hunger for greatness. He never forgets how far God has brought us.”

While the Sixers did not secure the win on the night, Edgecombe delivered a solid individual performance, finishing with 13 points and five assists. He made an early impact on the game, showing confidence and poise before foul trouble disrupted his rhythm, but still managed to leave his mark in meaningful minutes.

The game itself evolved into a cultural showcase, with Bahamian flags waving throughout the arena and chants ringing out in support of Edgecombe. Much of that presence was bolstered by a coordinated travel push from Bahamasair, which helped facilitate fan travel and added to the electric atmosphere in Miami.

Rolle said the emotional weight of the moment was deeply felt by her family, as they witnessed firsthand the unity and pride of the Bahamian people.

“Thanks and love for the tears and overwhelming joy on Monday, Bahamas,” she expressed. “The Bahamian flags were love, loud, and proud. On my own behalf, VJ, and the entire family, I am ever grateful for the indescribable experience.”

Her closing words underscored what many have described as the true victory of the night—not the final score, but the powerful display of national pride and support surrounding one of The Bahamas’ rising stars.

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50 Years of Ministerial Government: Cabinet Moves to Mark Milestone Rooted in 1976 Constitution

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Turks and Caicos, March 30, 2026 – The Turks and Caicos Islands is preparing to mark a major political milestone, with Cabinet approving the establishment of a National Commemorative Committee to celebrate 50 years of ministerial government, a system first introduced under the 1976 Constitution.

The decision, confirmed in the February 10 Post Cabinet statement, signals a year of reflection on a governance model that fundamentally reshaped how the country is run — shifting from direct colonial administration toward locally led political leadership.

That shift was formalized in the Turks and Caicos Islands Constitution Order 1976, which laid the legal foundation for ministerial government and introduced a structured Executive and Legislative system.

At its core, the 1976 Constitution established an Executive Council, bringing together:

  • a Governor,
  • a Chief Minister elected by members of the Legislative Council,
  • and Ministers appointed to assist in governing the Islands.

A Very Different Government Back Then

If today’s Cabinet feels crowded, the 1976 version would have seemed almost unbelievable. There were just three Ministers serving alongside the Chief Minister — a tight, compact leadership team responsible for the affairs of an entire country. No sprawling list of ministries, no long roster of portfolios — just a handful of individuals carrying the weight of governance.

Becoming a Minister wasn’t a direct vote of the people either. You first had to win a seat in the Legislative Council, and from there, the Chief Minister would recommend who should serve. The Governor then made the appointments. In other words, political trust and alignment mattered just as much as public support — and ultimate authority still rested above the local leadership.

And as for job security? There wasn’t much of it. Ministers served without fixed terms and could be removed if they lost their seat, resigned, or if the Governor revoked their appointment. Even the Chief Minister could be ousted through a vote of no confidence. Add to that the basic requirements — being at least 21, a British subject, and meeting residency rules — and it’s clear that ministerial government in 1976 was not only smaller, but far more tightly controlled.

This marked the first time elected representatives were formally given defined roles in the administration of national affairs.

Under the Constitution, the Governor retained overarching authority, but was required in many instances to act on the advice of the Executive Council, particularly in shaping policy and overseeing government operations.

The Chief Minister, meanwhile, was positioned as the central political leader, responsible for directing government business and advising on the appointment of Ministers.

Importantly, the Constitution also allowed for the assignment of responsibilities to Ministers, giving them oversight of specific areas of government — a structure that remains at the heart of today’s Cabinet system.

Section 13 of the Order made clear that Ministers could be assigned responsibility for the administration of departments or government business, embedding accountability and functional governance into the system.

The Legislative Council, established alongside the Executive, provided the law-making body, with elected and appointed members participating in debates, passing legislation, and representing the interests of the Islands.

Together, these provisions created the framework for what is now recognized as ministerial government — a hybrid system balancing local political leadership with constitutional oversight by the Governor.

The explanatory note of the 1976 Order describes it as introducing “new provisions for the Government of the Turks and Caicos Islands,” including the creation of a Legislative Council with elected members and Ministers appointed on the advice of the Chief Minister.

Fifty years on, that structure has evolved through subsequent constitutional changes, but its foundation remains rooted in the 1976 framework.

Cabinet’s decision to establish a commemorative committee suggests that the anniversary will not only celebrate political progress, but also invite reflection on how effectively the system has delivered on its promise of representation, accountability, and governance.

As the Islands approach this Golden Jubilee, attention is likely to turn not only to the achievements of ministerial government, but also to the ongoing question of how the system continues to serve a modern and rapidly developing Turks and Caicos Islands.

Developed by Deandrea Hamilton • with ChatGPT (AI) • edited by Magnetic Media.

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Government Moves to Amend Destination Management Fee Law

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Turks and Caicos, March 30, 2026 – The Turks and Caicos Islands Government has signaled changes to its tourism funding framework, with Cabinet approving draft amendments to the Destination Management Fee Act 2023.

The decision was confirmed in the Post Cabinet statement following the February 5 meeting, chaired by Governor Dileeni Daniel-Selvaratnam, where members agreed to move forward with revisions to the law governing the collection and administration of the fee.

The Destination Management Fee, introduced in 2023, is applied to travelers entering the country and is embedded within the cost of travel. The charge was designed to support tourism-related development, including marketing, infrastructure, and sustainability initiatives.

At the time of its introduction, the fee was linked to the establishment of a Destination Management and Marketing Organisation (DMMO), which was expected to coordinate tourism strategy and enhance the visitor experience.

However, recent developments have shifted that landscape.

The DMMO has since been discontinued, raising new questions about how funds generated through the fee are being managed and what structure will now guide tourism development efforts.

The Cabinet note does not outline what specific changes are being proposed under the amended legislation.

It also does not indicate whether adjustments will be made to:

  • who pays the fee,
  • how it is collected, or
  • how the revenue is allocated and overseen.

The move to amend the law comes amid broader government efforts to strengthen revenue collection and compliance, including updates provided to Cabinet on the work of the Drag-Net Steering Committee — a multi-agency initiative focused on improving government revenue systems.

The lack of detail surrounding the amendments leaves several key questions unanswered, particularly given the fee’s direct impact on both visitors and residents and its role in supporting the country’s tourism economy.

Any changes to the Act would require further legislative steps, including presentation to the House of Assembly, before taking effect.

For now, the Cabinet’s approval signals that the government is moving to revise a policy that is already in force — but without yet disclosing how those revisions will alter the current system.

As tourism remains the backbone of the Turks and Caicos Islands economy, clarity on the future of the Destination Management Fee — and the framework it supports — is expected to be closely watched in the weeks ahead.

Developed by Deandrea Hamilton • with ChatGPT (AI) • edited by Magnetic Media.

Photo Credit: TCIAA

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