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Turks and Caicos Returns to CHTA Caribbean Marketplace

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San Juan, Puerto Rico, October 12, 2022  – The Turks & Caicos Hotel and Tourism Association (TCHTA) and Turks and Caicos Tourist Board presented an impressive representation at the Caribbean Hotel and Tourism Association’s 40th annual Caribbean Travel Marketplace held October 3rd-5th.

 The region’s largest travel forum made a high-energy and heartwarming return to its live format this year, hosted by Discover Puerto Rico and the Puerto Rico Hotel & Tourism Association.

 Karen Whitt, TCHTA Board Director and Marketing Chair for the regional event shared, “It was a beautiful reunion of the travel community. After nearly 3 years of virtual communications, the excitement to engage with travel partners and friends was palpable. As Lead for the event, I was very proud to have such strong participation from Turks and Caicos. There is a beautiful shift happening right now as the region is moving into a mode of growth, so to have our destination here ensuring our brand is front and center is priceless.”

 The TCHTA, Turks & Caicos Tourist Board, The Hartling Group properties, Ocean Club Resorts, Tides Grace Bay, interCaribbean Airways, The Somerset, Villa Renaissance, and Seven Stars Resort were all a part of the delegation representing ‘brand TCI’.

 Tanya Duelfer, Managing Director of U.S. Operations for Ocean Club Resorts shared why Ocean Club Resorts is always represented at the annual Marketplace, “Events like this where you can talk with your island and at-large partners is tremendously effective on keeping a pulse on the industry and market trends.” As for the feeling of the entire event she said, “It was good to finally be back, in person. We’ve worked hard over the years to establish Ocean Club Resorts within the TCI resort community and build strong relationships with our market partners. Being together in person…it’s so important for those relationships.”

This year, the Destination Resilience Awards were introduced with Turks and Caicos claiming the number one spot in the Human Resources and Staffing Category won by Grace Bay Car Rentals & Sales. The company nabbed the top stop by demonstrating their ability to maintain their employees throughout closure, support community food basket initiatives, provide personal and professional development opportunities to team members, new developments in the business operation, and their focus on sustainability. TCHTA CEO, Stacy Cox, accepted the award of GBCR’s behalf.

 More than 1100 delegates from 28 countries, representatives from 19 buyer markets, and 350 supplier companies attended this year’s Marketplace resulting in over 14,000 appointments.  The regional forum saw new interest with buyers from Latvia, Poland, Mexico, and India participating for the first time.

 The meeting floor was busy throughout, and the State of the Caribbean Hospitality Industry Address delivered by CHTA President Nicola Madden-Greig revealed that the Caribbean has now shifted from recovery to growth mode with affluent travellers driving that momentum. Data shows that the South America market should be a focus for the region, and that sustainable policies must be at the forefront of the region’s growth plan. She also told travel stakeholders that regional and multi-destination travel is another growth opportunity to be explored.

 A key component of the Caribbean Marketplace is the destinations’ opportunity for an up-close and personal experience with the fourth estate. Updates, new brand campaigns, new developments, and features are shared with local, regional, and international journalists.

 The Turks and Caicos press conference was led by CEO of the TCHTA, Stacy Cox, and Acting Director of the Tourist Board, Mary Lightbourne. Starting off the session with a vibrant video presentation produced by TCHTA members Visual Storytelling and SOS Media, Cox and Lightbourne shared industry updates on recent and upcoming resort openings; the $25m investment slated for the cruise sector; plans for the new Providenciales and South Caicos terminals; the destination’s recent awards and sustainability efforts; and the ongoing DMO transition. Feedback from media was outstanding, and interest remains piqued for projects in the pipeline in Turks and Caicos.

 With forty-five appointments in two days, Turks and Caicos is still trending as a top destination among buyers and their clients. The TCHTA CEO shared, “There is nothing quite like these touchpoints with the travel community to gauge interest from buyers. We couldn’t be more pleased with the positive feedback we’ve received. Turks and Caicos is still top of mind for travel.”

Cox was also the recipient of a commemorative plaque in appreciation of her leadership as President of the Caribbean Society of Hotel Association Executives (CSHAE) from 2017-2020. “Reconnecting with fellow Association Executives from the region was also an invaluable part of the experience. This is always a great opportunity to hear how other destinations are faring, share best practices, and build relationships with incoming executives for continued dialogue and partnership with our brothers and sisters in the region.”

 Marketplace is set apart as the Caribbean’s largest tourism marketing event and is one that many TCHTA member properties ensure is a part of their annual marketing calendar. Snjezana Andrews, General Manager of The Somerset on Grace Bay, shared her property’s interest in attending, “The event, I feel, could not have been at a more opportune time to re-energize our base, revitalize existing relationships that may have fell off and make new ones; a great “meet and greet” to put faces to names and actually restore the human connection of face-to-face interactions. The buyers were vibrant and ready to link with its industry partners, and based on the overall feel of the event, the sellers showed just as much enthusiasm. I know that I did! … Kudos to CHTA for making this all possible again as we all travel the road back to normalcy!”

 The CHTA has announced that it will likely produce the next Caribbean Marketplace event as soon as Spring 2023, with a host destination to be announced soon.

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Adam Stewart named CNW’s Businessman/Philanthropist of the Year for 2025

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Executive Chairman of Sandals Resorts, Adam Stewart, has been named Businessman/Philanthropist of the Year for 2025 by the regional news publication, Caribbean National Weekly (CNW).

The publication recognised Stewart for his leadership in hospitality, his ongoing investments in regional tourism, his steady crisis response and his philanthropic work throughout what it described as a year filled with both remarkable achievements and significant challenges.

CNW highlighted how 2025 saw industry recognition for Stewart, major announcements of multimillion‑dollar developments across his all‑inclusive luxury resort brands and an invitation to join the prestigious Wall Street Journal CEO Council.

But the publication said his impact extended well beyond business milestones.

“In 2025, the Executive Chairman of Sandals Resorts didn’t just guide his iconic hospitality empire through crisis – he used its scale and influence to help shape Jamaica’s rebound and lay groundwork for future regional growth,” CNW wrote.

The defining moment, it said, came in late October when Hurricane Melissa caused severe damage to parts of Jamaica’s tourism infrastructure. Stewart responded by leading transparent communication with global travel advisors, partners and team members, and made a landmark pledge, that 100 per cent of Sandals and Beaches employees would remain on payroll and receive Christmas bonuses, even at resorts temporarily closed for extensive restoration and upgrades. The company also committed more than US$3 million in staff recovery aid, providing direct support to families affected by the storm.

CNW further highlighted the work of the Sandals Foundation under Stewart’s guidance, noting record levels of community engagement and targeted disaster‑recovery support in healthcare, livelihoods and the environment.

In response to the honour, Stewart said he was “deeply humbled” to receive the Businessman/Philanthropist of the Year recognition and expressed his gratitude to his teams and partners for their dedication during an extraordinary year.

“This award reflects far more than any one individual. It is a direct result of people showing up every day for their communities and believing business is a force for good. It belongs to the extraordinary teams who carry our shared vision forward – especially the Sandals Foundation, whose work continues to create lasting change across education, health care, disaster relief and environmental stewardship,” Stewart stated.

“To every colleague and partner who helps bring this mission to life – thank you for your commitment, heart and belief.”

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Flow Honoured as “Builder of Cayman”

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Flow Cayman recognised for six decades of National Development and Digital Leadership

 

Miami, FLORIDA (January 27, 2026) — Leading connectivity provider Flow Cayman has been honoured with a National Recognition Award for its role as a ‘Builder of Cayman’.

The award, which was presented by the Government of the Cayman Islands during a ceremony to mark National Heroes Day on January 26, acknowledges Flow’s 60-year partnership in building the communications infrastructure and digital capabilities that underpin national development.                                                                                                                                                                                                                                                       Since the introduction of the islands’ earliest telephone services, Flow has continuously invested in both physical and human infrastructure that enable modern life and commerce. Those investments, which range from expansive fibre networks and resilient core infrastructure to the rapid deployment of 5G across the islands, have helped the Cayman Islands compete globally while strengthening services and opportunities at home.

In a historic moment in June 2024, the Cayman Islands became the first territory in the Caribbean to experience 5G connections after Flow officially switched on the first of its 5G-enabled cell towers – a move that ushered in the fifth generation of mobile technology across the islands.

“This national recognition reflects a relationship built on trust, service and purpose,” said Bruno Delhaise, Country Manager, Flow Cayman.

“Our work connects students to education, entrepreneurs to opportunities, clinicians to patients, and governments to their citizens. Being named a ‘Builder of Cayman’ is a profound honour and a reminder of the responsibility we carry to invest in resilient networks, nurture local talent, and create opportunities that uplift our communities.”                                                                                                                                                                                                                  Flow’s contribution to national development extends beyond connectivity. Through partnerships with government, private sector organisations and community groups, Flow has focused on creating digital pathways for Caymanians including vocational training and apprenticeships that build local careers in technology and engineering, to programmes that help small and medium enterprises trade and scale online, and initiatives that expand household access to the digital economy.

“In our evolution from a traditional telco to a technology-first company, our objective is to turn network capability into tangible outcomes for Caymanians,” said Susanna O’Sullivan, VP, North Caribbean, Liberty Caribbean, the operators of Flow and Liberty Business.

“That means faster, more reliable services but also better healthcare access, more resilient public services, safer and more efficient businesses, and expanded economic opportunity for people across the islands. We will honour this recognition by continuing to invest in people, partnerships and programmes that deliver measurable social and economic value.”                                                                                                                                                                                                                                        O’Sullivan also paid tribute to Flow’s local team in the Cayman Islands.                                                                                                                                                  “Thank you to everyone at Flow Cayman and beyond for the role you play in making moments like this possible. We take great pride in this recognition, and it inspires us to keep building and connecting the communities we serve.”

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Seven Days. Seven Nations. One Storm — Hurricane Melissa

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A week of wind, water, and heartbreak

 

From Haiti’s hillsides to Bermuda’s reefs, seven Caribbean nations have been battered, bruised, and forever marked by Hurricane Melissa — a storm that tested not only the region’s infrastructure but its unshakable spirit of unity.

Saturday–Sunday, October 25–26 – The First Strike: Hispaniola

Before the storm even earned its name, torrential rain and flash floods swept across Haiti and the Dominican Republic, claiming lives and tearing through rural communities.

In southern Haiti, rivers burst their banks, swallowing roads and homes; 23 people were confirmed dead by Sunday evening. Across the border, one death was reported in the Dominican Republic as swollen rivers cut off villages in Barahona and Pedernales.

By nightfall, the tropical system had strengthened — and the Caribbean knew it was facing something historic.

Monday, October 27 – Evacuations and Airlifts

In The Bahamas, Prime Minister Philip Davis issued a mandatory evacuation for the MICAL Islands — Mayaguana, Inagua, Crooked Island, Acklins, Long Cay, and Ragged Island.

Bahamasair added extra flights as the nation braced for what forecasters warned could become the strongest storm in nearly two decades.

Meanwhile, Jamaica, Turks & Caicos, and Cuba activated their national emergency operations centers.

Tuesday, October 28 – Jamaica and Haiti Hit Hard

By afternoon, Hurricane Melissa made landfall near St Elizabeth, Jamaica, as a Category 5 hurricane — winds of 185 mph, central pressure 892 mb, the lowest ever recorded so close to the island.

Roads collapsed, bridges washed away, and Black River Hospital lost its roof. Power failed for 72 percent of the island.

BOJ TV footage shows split asphalt, sparking lines, and flooded communities abandoned for safety.

Initially four were reported dead, that grew to seven deaths and heavy damage in 170 communities; Andrew Holness, Jamaican Prime Minister calling it “a national test of resilience.”

Haiti, still recovering from the weekend’s flooding, was hit again as outer bands dumped more rain on Les Cayes and Jacmel, deepening the humanitarian crisis.

Wednesday, October 29 – Crossing to Cuba

Weakened slightly to Category 4 (145 mph), Melissa tracked north-northeast at 8 mph, hammering eastern Cuba with hurricane-force winds

and mudslides. Over 15 000 people were evacuated from Santiago de Cuba and Holguín.

In Turks & Caicos, the Regiment deployed to Grand Turk, Salt Cay, South, North and Middle Caicos, preparing shelters and securing public buildings.

Thursday, October 30 – The Bahamas and the All Clear

Melissa’s speed increased, sparing the northern Caribbean its worst.

The Bahamas Airport Authority closed 13 airports from Mayaguana to Exuma International; none reported casualties, though infrastructure suffered.

In Turks & Caicos, the all-clear came early Thursday after minimal impact.  Premier Washington Misick expressed gratitude and pledged support for neighbors:

“We must act — not only with words, but with compassion and deeds.”

Friday, October 31 – Counting the Cost

By Friday, Melissa had weakened to Category 3 (120 mph) north of Cuba.

The Bahamas Department of Meteorology issued its final alert, lifting warnings for the southern islands.

Regional toll:

  • Haiti: 23 dead, thousands displaced.
  • Jamaica: 7 dead, 170 communities damaged; 72% without electricity
  • Cuba: 2 dead, 15, 000 evacuated.
  • Dominican Republic: 1 dead, flooding in southwest.
  • Bahamas: 0 dead, minor infrastructure damage and flooding in southeast.
  • Turks & Caicos: minimal to no impact.

Relief and Reconnection

The Cayman Islands became the first government to touch down in Jamaica post-storm. Premier Juliana O’Connor-Connolly led a contingent bringing a plane-load of essentials and pledged US $1.2 million in aid.

Reggae icon Shaggy arrived on a private jet with friends, delivering food, medical kits, and hygiene supplies.

Meanwhile, Starlink and FLOW Jamaica activated emergency satellite internet across Jamaica providing free connectivity through November.

From overseas, U.S. President Donald Trump, speaking during his Asia tour, announced that American search-and-rescue teams and disaster aid will support the region.

“They can depend on U.S. assistance as they recover from this historic storm,” he said.

Faith, Funds, and False Websites

The Government of Jamaica and the Sandals Foundation have both launched verified donation portals for recovery. Officials are warning against fake crowdfunding pages posing as relief sites and urging donors to use only official channels.

A Seventh Nation in the Crosshairs – Bermuda

As Hurricane Melissa left the Caribbean basin, Bermuda found itself next in line.

Forecasts indicated the storm would pass just west of the island late Thursday into Friday, likely as a Category 1 to 2 hurricane with sustained winds near 105 mph.

Though far weaker than when it ravaged Jamaica, officials issued a hurricane warning, urging residents to secure property and expect tropical-storm conditions.

By all appearances Bermuda is heeding the warnings

The Human Response

Across the Caribbean, solidarity surged.

The Global Empowerment Mission (GEM) in Miami began airlifting relief supplies, while churches, civic groups, and businesses in The Bahamas and Turks & Caicos organized drives for displaced families.

“Your dedication gave our islands the strength to face the storm,” Premier Misick said. “Together, as one Caribbean family, we will rise stronger.”

Resilience in the Wake

Melissa’s winds may have faded, but her impact endures. Engineers are inspecting bridges, hillsides, and water systems; volunteers are clearing debris and distributing aid in communities still cut off.

From Haiti’s ravaged river valleys to Jamaica’s sugar towns, from Cuba’s eastern hills to The Bahamas’ salt ponds and Bermuda’s reefs, the region once again stands at the crossroads of ruin and renewal — and leans, as always, toward hope and a faithful God

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