#TurksandCaicos, July 25, 2022 – Residents must take concerns about their consumption to FortisTCI themselves according to Premier Washington Misick who says the government cannot step in to seek clarification.
“First of all, if people are unhappy or feel as if they have been billed wrongly the first step would be to approach Fortis about why their bill is so high or why consumption has gone up,” Misick said.
He maintained that Fortis had a system where they would come in and assist with an audit of power consumption for residents. He said questions alluded to ‘potential sleight of hand’ and the government would not insert themselves.
“The government wouldn’t get involved in any fight until there is hard evidence to prove—- the court system also exists for people to take their issues to. Yes we do have a department of that deals with consumer protection and yes if that matter is reported and there is justifiable reason to suspect that something untoward is happening we will look into it and engage on behalf of consumers generally.”
He maintained though that this type of investigation would be terrible for FortisTCI.
“That would be a really bad reflection on Fortis, which is a publicly listed company from a reputational point of view. It could be extremely damaging if it could be proven that they are stealing from people.”
At the same time Misick unapologetically cast doubt on other companies and whether they were truly passing on the proceeds from the Food and Fuel Tax Break sanctioned in March. This was despite acknowledging earlier in the press conference the massive increase in shipping costs and costs of goods.
“We reduced the CPF on fuel from seven percent to five percent and we expected that it would have had an impact on the power bills. At the same time prices continued to rise. Fortis has indicated that it has had no impact or very little impact on the bill. We could have gone several ways with the stimulus we could have reduced taxes by that amount or more through customs duty or CPS and leave it to the force of economics and have it trickle down to the population but we’ve learned that it doesn’t work that way because the merchants whether they be Fortis or the supermarkets or any other entity never seem to pass the savings on.”
The Premier maintained that it was a misunderstanding to say the government had not done anything about the electricity bills as the stipend would help and there would possibly be several stimulus payments in a single household to offset costs.
Additionally Missick maintained that they were in negotiations with Fortis about several issues including renewable energy and investments which could ‘potentially impact the cost of power.’
“For those people who are saying we haven’t touched the fuel factor or the decisions that we made we left Fortis out of the loop that is not the case.”
In March the government confirmed they had not met with any business owners including Fortis TCI to consult on the implementation and logistics of the Food and Fuel Tax break. FortisTCI had also explained in March that because of the rising fuel costs the 2.5 percent decrease was unlikely to make a dent in electricity prices.
Residents still have questions about the raised consumption on their June bills which combined with the raised fuel bills sent some bills up hundreds of dollars.
In three days, the current FortisTCI electricity billing cycle ends.