Connect with us

News

Forget Fuel Factor; Why is My Consumption so High?

Published

on

Turks and Caicos Residents Reject FortisTCI Statement on High Electricity Bills

 

By Deandrea Hamilton

Editor

 

#TurksandCaicos, July 5, 2022 – “The ongoing Russia-Ukraine conflict continues to affect the supply and cost of fuel worldwide, and significant increases in fuel prices are expected to continue in the upcoming months. This translates into higher electricity bills.

We empathize with the challenges customers are facing due to higher electricity bills at this time. While the cost of fuel is beyond our control, we want to help ease the burden as much as possible. We remain committed to keeping customers informed about these global trends.”

FortisTCI on Friday issued a statement, contained within were these words meant to explain that the war in Ukraine, though far flung from these tiny islands and cays, continues to have disastrous trickle down impact including driving up the cost of oil.

Residents however, responded in public forums and to Magnetic Media that while they anticipated the fuel factor rate on their electricity bills would have been higher, they are stumped about why their consumption rose by hundreds of kilowatt hours.

“My usage has gone up 538 kWh when every day is the same in my house.  Been working from home and homeschooling since March 2020 and this is the highest bill I’ve had in the 10 years I’ve lived in my home,” said one Providenciales customer.

Many shared similar accounts; firm on the point that habitually, nothing had changed and they believe FortisTCI is either taking advantage of the oil crises to boost its bottom line or that the system of the energy provider has experienced a glitch.

“Every light in my house in on a timer.  I have switched from central Ac to split units and I only use one of them every day.  FortisTCI has a problem and they need to hurry up and send their “our bad” email because these bill can’t be real.”

Across the nation, there are questions about the consumption hours, which have rocketed.  We did enquire of FortisTCI about that fact at the onset; and upon receiving their statement which still does not address that particular issue, we have asked again.

There has been no response to date.

Meanwhile, we are receiving many angry reports.  One woman said, even at her highest ever consumption, her bill came in under the current bill which for her and her young son is $1,200.  No one is home all day.  I am not doing anything differently.  She calls herself a creature of habit.  And hers is a common refrain.  Another family said, when they noticed the trend for higher electricity bills in April, they made the switch from an electric to gas stove.  Their bill nearly tripled despite; also a common claim that even behaviours to scale back have worked expensively in the reverse.

“Due to fuel price increases in the month of May, the fuel factor for Grand Turk and Salt Cay customers increased from $0.1672 to $0.2053, and from $0.1962 to $0.2405 for Providenciales, North and Middle Caicos customers, respectively. These represent an increase of 23%, which are reflected on June electricity bills. For example, if the fuel factor on May’s bill was $100, this would change to $123 on June’s bill, provided that the customer’s consumption remained the same month over month.

The fuel factor rate for customers on South Caicos was $0.2299 in May and an increase in the rate is also expected. The fuel factor rate is calculated monthly as outlined in the Electricity Ordinance. As FortisTCI is a regulated electricity company, the fuel factor rate is sent to the TCI Government’s Energy and Utilities Commissioners Office each month for authentication,” explained FortisTCI.

In another instance, a unit was empty all of June, but said the customer – the consumption was three times more.  How, she asked?

Residents at the Millennium Heights community meeting on Thursday were calling for real representation; for those responsible to face FortisTCI on their behalf.

There are at least two government agencies which can investigate; they sit under two government ministries.  The Consumer Protection Department which falls under E Jay Saunders and the Ministry of Finance and the Energy and Utilities Commissioner, who falls within the ministry of Home Affairs, where Otis Morris is the cabinet minister.

Fortis makes a promise about the unexpected and exorbitant bills…

“The following measures are now in effect:

No penalties on late payments during the months of July and August 2022.  No disconnections for balances less than 60 days overdue from July to August 2022.  Payment plans on a case-by-case basis.

To further assist customers, FortisTCI will launch a series of interactive online educational sessions on how to manage energy use.

We encourage customers to keep track of their electricity use by signing up for My Online Account. Visit www.fortistci.com to register. My Online Account allows customers to set budget limits on their electricity usage and receive alerts when their consumption limit is approaching.”

FortisTCI said sadly the trend, according to their supplier, will not change when it comes to the historically high fuel costs and the company pointed to alternative energy as a way out.

“We believe that renewable energy is a pathway to lower energy costs and we are working with TCI Government to implement supportive regulations. As your partner in energy, we will continue to expand our renewable energy programs and reduce our dependence on diesel fuel.”

Residents, were advised that to be announced are dates for online energy use educational sessions.

News

Academy Eagles FC crowned Beaches Turks & Caicos sponsored Provo Men’s Premier League champions 2026  

Published

on

PROVIDENCIALES, Turks & Caicos Islands: — The Academy Eagles FC were crowned champions of the Beaches sponsored Men’s Provo Premier League after securing a comfortable 2-0 victory over defending champions, SWA Sharks, at the Venetian Road football field.

In a match that featured a mix of youth and experienced players, the Academy Eagles eventually broke through late in the game when Jean Innocent found the back of the net in the 77th minute. Innocent doubled the lead in the 95th minute from the penalty spot to clinch the championship.

Academy Eagles head coach Aaron Lawrence expressed immense pride in his squad’s performance. “I applaud the team for their discipline throughout the season and their ability to stick to the plan heading into this game,” Lawrence shared, adding special praise for team captain Myherwens Varis for “following tactical instructions throughout the game.”

“This victory would not have been possible without the thoughtful support from our main sponsor, Beaches Turks and Caicos resort. This is the second year running with this relationship. This has provided exposure for the semi-professional players and the Turks and Caicos Islands Football Association,” Lawrence noted.

On the opposing sideline, SWA Sharks coach Jack Watson was modest in defeat. While he noted that his team executed their strategy well, he recognized the Eagles’ determination. “I congratulate the Eagles team for wanting the win more,” Watson said. “We played to the game plan, but I fault a lapse in judgment that gave up two goals.”

Beaches Turks and Caicos, returning for a second year of sponsoring the competition, expressed ongoing dedication to youth football in the islands. General Manager Deryk Meany shared his enthusiasm, “I am satisfied with the impact that the league is having on youth development throughout the Turks and Caicos Islands and our resort’s involvement in fielding a team for the competition.” The final phase of the tournament now transitions to a knockout format among the eight participating clubs.

League executives also weighed in on the success of the season. Provo Premier League President, Phillip Baptiste, expressed his satisfaction with the league format and highlighted the significant progress made by the Turks and Caicos Islands Football Association (TCIFA) over the course of the tournament.

“This is what true success looks like as corporate partners like Beaches Turks and Caicos resort joins forces with the TCIFA in providing an avenue for youth development and sports. While we are happy for the continued sponsorship, we are anticipating more support from other entities. This is not only a win for sports, it is a win for development here in the TCI,” Baptiste shared.

TCIFA Technical Director Dane Ritchie echoed these positive sentiments, pointing to the league’s development as an avenue for showcasing local talent on a broader stage. “Our team continues to learn as they work on developing talents with the youth players, as well as providing a broader marketing avenue for the league to be seen internationally with FIFA+ streaming,” Ritchie said.

He added, “the TCIFA commends the growth of the coaching staff involved in the league and looks forward to further enhancing the competition to make them more competitive in the Caribbean leagues.”

Beaches FC and Cheshire Hall FC have both punched their tickets for the first two spots in the semifinals with a 2-0 win over Teachers’ Young Strikers and 5-0 thrashing of Provo United respectively in the first two quarter finals.

Continue Reading

News

Beaches Turks & Caicos celebrates Stars at its Annual Prestige Awards

Published

on

PROVIDENCIALES, Turks & Caicos Islands: — The French Village main stage at Beaches Turks and Caicos resort was transformed into a dazzling beacon of green and gold as the resort celebrated its highest achievers. Under the inspiring banner of “One Team, One Vision, Endless Achievements,” the annual Prestige Awards recently closed the chapter on an exceptional 2025.

More than 120 nominees across twelve distinct categories walked the red carpet, greeted by flashing cameras and the cheering of their peers. The evening was laced with vibrant entertainment that kept the energy high between award presentations. Attendees were also treated to an exquisite five-course menu, carefully curated to match the prestige of the occasion and celebrate the rich culinary talent present at the resort.

The event served as a powerful reminder of the dedication required to operate one of the premier family resorts in the Caribbean. General Manager Deryk Meany took the stage to address the audience while reflecting on a year of resilience, innovation and unparalleled guest service.

“This is a celebratory milestone that as leaders we are happy to share with the stars of the hospitality industry,” Meany shared. “You have shown the world the true mettle of leadership and commitment here at Beaches Turks and Caicos.”

To further recognize unique contributions to the resort’s operational success, Meany personally distributed the General Manager’s Special Awards. These honours were bestowed upon Eric ‘Cookie’ Johnson from the kitchen, Harriet Beeput from administration, and Javier Sarita from the entertainment department for their exceptional behind-the-scenes dedication.

The climax of the evening featured the announcement of the resort’s most prestigious overarching awards. Felipe Luzardo Neira from the kitchen took home the MVP of the Year (Manager of the Year) award, while Chad Peterkin from engineering and maintenance was named All-Rounder of the Year (Supervisor of the Year). The loyalty & travel department proved their collective strength by securing the A-Team of the Year title.

Individual team members were also recognized for their ultimate service standards. Deandra Astwood from the front office earned the Platinum Team Member of the Year award. The highest individual honour, Diamond Team Member of the Year, was awarded to Javain Campbell from the restaurant department. Campbell used his moment in the spotlight to highlight the importance of cross-departmental collaboration and community outreach.

“This accolade is a testament to the commitment and teamwork within all the departments of the resort,” Campbell noted after receiving his award. “The opportunity to volunteer at different Sandals Foundation activities as well as be a mentor to other team members means the world to me. This achievement will allow me to do more in leadership as I have been tasked with representing the entire team here at the resort.”

The Prestige Awards ensured that every facet of the resort’s operations received proper recognition. From environmental sustainability to guest entertainment, the specific category winners showcased a wide array of talents:

  • Movers & Shakers was awarded to Katherine ‘Tinkerbell’ Jiminez from the entertainment department
  • Legendary Team Member was secured by Kadian Smith from the restaurant
  • Circle of Joy went to Emanie Jocelyn Seide from security and loss prevention
  • Earth Guardian was claimed by Bernard Florvil from engineering and maintenance
  • Sandals Foundation Sentinel was awarded to Tanya Swann from administration
  • Standing Ovation Award was proudly accepted by Richard Myers from the laundry team
  • Money Maker Award went to Teesha McCallum-Hamilton from the resort shop
  • Heart of the House Hotel Manager’s Award was presented to Carlton Biggs from stewarding department
  • People’s Choice Award was won by Claire Ann Balones from the off site department
  • Pacesetter Award was given to Kassandra Henry from accounts & cost control
  • Founder’s Circle Award was claimed by Susan Outten from the restaurant

As the night drew to a close, the focus shifted to the rigorous selection process that led to the evening’s celebrations. The Prestige Awards do not merely look at a single moment of excellence, but rather evaluate a full twelve months of unwavering dedication to the guest experience. Human Resources Manager Owenta Coleby highlighted the rewarding journey these team members took to reach the main stage.

“This event is a culmination of a number of activities for the resort’s leadership and the team members who have been exemplary and consistent throughout the year,” Coleby shared. “Congratulations are in order for each nominee as they have been crowned winners for the different months of 2025.”

With the trophies distributed and the 2025 season officially wrapped, the staff at Beaches Turks and Caicos now look forward. Fueled by the “One Team, One Vision” mantra, these award winners are already setting the standard for another year of endless achievements.

Continue Reading

Health

29 Million Strong, the World Salutes Nurses as International Nurses Day is Observed

Published

on

On Tuesday May 12, the world pauses to honor one of humanity’s most trusted, exhausted, resilient and indispensable professions — nursing.

International Nurses Day is observed annually on the birthday of Florence Nightingale, widely regarded as the founder of modern nursing, and comes at a time when global healthcare systems continue to rely heavily on nurses carrying extraordinary emotional, physical and professional burdens.

According to the World Health Organization, there are an estimated 29 million nurses worldwide, making nursing the largest professional group within the global healthcare workforce. Yet despite their numbers, many countries continue to face severe nursing shortages, burnout crises and migration challenges as healthcare demands rise faster than staffing levels.

Still, nurses remain the heartbeat of healthcare.

They are present at life’s first breath and often its final moments. They work through hurricanes, pandemics, emergencies and violence. They calm fear, interpret pain, comfort families and frequently become the bridge between doctors, patients and hope itself.

In small island nations like those across the Caribbean, nurses often carry even greater responsibility — serving communities where resources may be stretched, specialists limited and healthcare systems under constant pressure.

This year’s observance again shines a spotlight not only on the compassion nurses bring to their profession, but also on the growing global call for better pay, safer working environments, improved mental health support and stronger investment in healthcare staffing.

For many people, the most memorable face in healthcare is not always the surgeon or specialist — it is the nurse who stayed a little longer, explained a little more gently or cared a little more deeply during a difficult moment.

Tomorrow’s observance is therefore more than ceremonial.

It is a reminder that behind every functioning hospital, clinic, emergency room, health center, operating theatre and recovery ward stands a nurse — often overworked, sometimes underappreciated, but consistently essential.

To nurses across The Bahamas, Turks and Caicos, the Caribbean and the wider world: thank you for showing up, even on the hardest days.

Developed by Deandrea Hamilton • with ChatGPT (AI) • edited by Magnetic Media.

Continue Reading

FIND US ON FACEBOOK

TRENDING