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Forget Fuel Factor; Why is My Consumption so High?

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Turks and Caicos Residents Reject FortisTCI Statement on High Electricity Bills

 

By Deandrea Hamilton

Editor

 

#TurksandCaicos, July 5, 2022 – “The ongoing Russia-Ukraine conflict continues to affect the supply and cost of fuel worldwide, and significant increases in fuel prices are expected to continue in the upcoming months. This translates into higher electricity bills.

We empathize with the challenges customers are facing due to higher electricity bills at this time. While the cost of fuel is beyond our control, we want to help ease the burden as much as possible. We remain committed to keeping customers informed about these global trends.”

FortisTCI on Friday issued a statement, contained within were these words meant to explain that the war in Ukraine, though far flung from these tiny islands and cays, continues to have disastrous trickle down impact including driving up the cost of oil.

Residents however, responded in public forums and to Magnetic Media that while they anticipated the fuel factor rate on their electricity bills would have been higher, they are stumped about why their consumption rose by hundreds of kilowatt hours.

“My usage has gone up 538 kWh when every day is the same in my house.  Been working from home and homeschooling since March 2020 and this is the highest bill I’ve had in the 10 years I’ve lived in my home,” said one Providenciales customer.

Many shared similar accounts; firm on the point that habitually, nothing had changed and they believe FortisTCI is either taking advantage of the oil crises to boost its bottom line or that the system of the energy provider has experienced a glitch.

“Every light in my house in on a timer.  I have switched from central Ac to split units and I only use one of them every day.  FortisTCI has a problem and they need to hurry up and send their “our bad” email because these bill can’t be real.”

Across the nation, there are questions about the consumption hours, which have rocketed.  We did enquire of FortisTCI about that fact at the onset; and upon receiving their statement which still does not address that particular issue, we have asked again.

There has been no response to date.

Meanwhile, we are receiving many angry reports.  One woman said, even at her highest ever consumption, her bill came in under the current bill which for her and her young son is $1,200.  No one is home all day.  I am not doing anything differently.  She calls herself a creature of habit.  And hers is a common refrain.  Another family said, when they noticed the trend for higher electricity bills in April, they made the switch from an electric to gas stove.  Their bill nearly tripled despite; also a common claim that even behaviours to scale back have worked expensively in the reverse.

“Due to fuel price increases in the month of May, the fuel factor for Grand Turk and Salt Cay customers increased from $0.1672 to $0.2053, and from $0.1962 to $0.2405 for Providenciales, North and Middle Caicos customers, respectively. These represent an increase of 23%, which are reflected on June electricity bills. For example, if the fuel factor on May’s bill was $100, this would change to $123 on June’s bill, provided that the customer’s consumption remained the same month over month.

The fuel factor rate for customers on South Caicos was $0.2299 in May and an increase in the rate is also expected. The fuel factor rate is calculated monthly as outlined in the Electricity Ordinance. As FortisTCI is a regulated electricity company, the fuel factor rate is sent to the TCI Government’s Energy and Utilities Commissioners Office each month for authentication,” explained FortisTCI.

In another instance, a unit was empty all of June, but said the customer – the consumption was three times more.  How, she asked?

Residents at the Millennium Heights community meeting on Thursday were calling for real representation; for those responsible to face FortisTCI on their behalf.

There are at least two government agencies which can investigate; they sit under two government ministries.  The Consumer Protection Department which falls under E Jay Saunders and the Ministry of Finance and the Energy and Utilities Commissioner, who falls within the ministry of Home Affairs, where Otis Morris is the cabinet minister.

Fortis makes a promise about the unexpected and exorbitant bills…

“The following measures are now in effect:

No penalties on late payments during the months of July and August 2022.  No disconnections for balances less than 60 days overdue from July to August 2022.  Payment plans on a case-by-case basis.

To further assist customers, FortisTCI will launch a series of interactive online educational sessions on how to manage energy use.

We encourage customers to keep track of their electricity use by signing up for My Online Account. Visit www.fortistci.com to register. My Online Account allows customers to set budget limits on their electricity usage and receive alerts when their consumption limit is approaching.”

FortisTCI said sadly the trend, according to their supplier, will not change when it comes to the historically high fuel costs and the company pointed to alternative energy as a way out.

“We believe that renewable energy is a pathway to lower energy costs and we are working with TCI Government to implement supportive regulations. As your partner in energy, we will continue to expand our renewable energy programs and reduce our dependence on diesel fuel.”

Residents, were advised that to be announced are dates for online energy use educational sessions.

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Beaches Turks & Caicos gives Enid Capron Primary a pre-term facelift

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PROVIDENCIALES, Turks & Caicos Islands: — Beaches Turks and Caicos has refreshed the grounds of Enid Capron Primary School in Five Cays, Providenciales, ahead of the new school year, with a landscaping team from the resort, pruning and cutting back overgrown branches to give the campus a cleaner, safer look.

The project focused on the school’s exterior plantings, where tangled growth had begun to encroach on walkways and outdoor learning areas. The team spent time trimming hedges, thinning dense shrubs and removing deadwood to improve sightlines and airflow around the buildings.

Assistant Landscaping Manager, Kemar Jones said the work at Enid Capron is a regular priority for the department, which views community giving as a core part of its mandate. He noted that supporting local schools, particularly through hands-on environmental work, has long been a focus area for his team.

Jones, said the effort reflects the group’s wider commitment to the islands. “As a team, our goal is to give back to our communities and especially providing support for the environment and education,” Jones noted. “The team is always ready to share our skills with making the school environment more comfortable for our students and teachers.”

General Manager Deryk Meany framed the project as part of Beaches’ broader approach to working alongside the community beyond the resort gates. “At Beaches Turks and Caicos, we operate as a team not only within the confines of the resort but also with our communities,” Meany added. “Being able to share our varied skills is always our main focus. Providing a comfortable learning environment allows for a greater relationship with our educational collaborators.”

He added that the resort seeks opportunities to support range of school-based initiatives, from environmental and leadership clubs to creative programmes.

Minister of Education, Youth, Sports and Culture Hon. Rachel Taylor described the landscaping mission as a continuation of a long-standing relationship between the Ministry and Beaches Turks and Caicos. “This mission from our major private sector supporter, Beaches Turks and Caicos is a long standing activity,” Taylor said. “At Enid Capron Primary School, we are treated as family. Once we reach out to the resort, they have always responded in a positive way.”

Hon. Taylor said the support is particularly valuable in the areas of education and community development, where consistent private-sector engagement can amplify government efforts.

Nelene Swann, vice principal at Enid Capron Primary welcomed the refreshed grounds as a boost to morale before classes resume. “This is what true collaboration looks like,” she noted. “This is more than a facelift for the school. The team from Beaches Turks and Caicos has shown true commitment in adding to this learning environment for our students and teachers.”

She said the improved landscaping contributes to a more comfortable and inviting campus for all stakeholders. “This is a good way to start the new school year. This facelift will certainly make the facilities here at the school more appealing to our students, teachers and parents.

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Beaches Turks & Caicos strengthens year-round commitment with local craft vendors and transport operators

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Turks and Caicos Islands, October 8, 2026 – Beaches Turks and Caicos Resort is deepening its long-standing collaboration with local craft vendors and transport operators, maintaining active support even during the off-peak season to sustain livelihoods and strengthen the islands’ tourism ecosystem.

Local entrepreneurs say the resort’s commitment is felt throughout the year, with particular emphasis on keeping businesses vibrant when visitor numbers dip. Veteran craft vendor Cassandra Gardiner highlighted the consistency that has become a hallmark of the association. “We are satisfied with the consistency shown by the resort and the local entrepreneurs,” Gardiner said. “During the slower season, they have taken the time to keep the entrepreneurial team active with customer service and marketing training workshops.”

The workshops, delivered in collaboration with the Sandals Foundation and the Sandals Corporate University, focus on practical skills such as product display, guest engagement and digital marketing-tools that help artisans convert resort traffic into steady sales even outside peak periods. The Cultural Marketplace, located adjacent to the property, continues to serve as a primary platform, while vendors are welcomed onto the resort grounds on scheduled days to reach a wider audience.

For local taxi associations, the resort’s backing translates into reliable business and sponsorship for community activities. Loftan Ellis, a veteran transport operator, described the support as “magical,” noting that Beaches is often the first to confirm sponsorship for association events and planned activities. “The consistency in business from Beaches Turks and Caicos Resort is one of the main reasons for us to maintain our livelihood while helping to build our primary industry, tourism,” Ellis added.

This alignment between resort operations and local transport providers helps stabilize income during quieter months, ensuring that drivers and small operators can remain active participants in the destination’s tourism value chain.

General Manager Deryk Meany framed this collaboration as central to the resort’s corporate social responsibility and philanthropic mission. “We remain committed to providing support to our environment and the communities that we serve,” Meany said.

He emphasised that growth at the property is intended to create shared opportunity. “As we grow, we will create greater opportunities for the people of the Turks and Caicos Islands to grow alongside us,” Meany said.

By maintaining training, market access and sponsorship across the calendar, the resort is helping to build resilience in a sector vulnerable to seasonality. For craft vendors and transport operators alike, this local support offers more than intermittent income; it provides a structured pathway to professionalise services, expand customer reach and contribute to a more diversified and sustainable local tourism economy.

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Bahamas News

Two Months On, The Bahamas Academy of Sciences Turns Fifty Years of Research into Action

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First peer-reviewed paper published, policy brief delivered to Minister Lightbourne, a seat at Climate Week, and a growing public audience for Bahamian science

 

NASSAU, The Bahamas, 7 October 2026 — Two months after putting fifty years of research on The Bahamas “on the record” at its first public event in July, The Bahamas Academy of Sciences (BAS) has been turning that evidence into action.

Since July, the Academy has published its first peer-reviewed paper, presented its findings to Government through a policy brief, taken Bahamian science to Climate Week in Nassau and New York, and launched a growing public conversation in which Bahamians can ask scientists questions and get answers. The Academy’s new policy brief, “Prioritising National Research Needs for The Bahamas,” is attached to this release.

“In July we said the record was open. Since then, we have been working to put it to use,” said BAS President Dr. Krista Sherman. “Fifty years of research revealed where The Bahamas is strong and where the gaps are: water, food, energy, long-term monitoring. Our job as the national academy is to share that evidence with the decision-makers and the public they serve, and to build the Bahamian research capacity to fill those gaps.”

THE RECORD, NOW PEER-REVIEWED AND PUBLIC

The Academy’s first publication, “Fifty Years of Research in The Commonwealth of The Bahamas: A Quantitative Thematic Analysis of Scholarly Output,” is now published in the international journal Gulf and Caribbean Research. Led by Dr. Amina Moss (University of Stirling) with BAS members Dr.

Krista Sherman, Dr. Williamson Gustave, Dr. Kathleen Sullivan Sealey, Dr. Charlotte Dunn, Dr. Nicola Smith, Lindy Knowles and Dr. Christy Gibson, the study analyses 12,113 scholarly records published about The Bahamas between 1975 and 2025.

It shows a rich scientific legacy, particularly in geology, fisheries, oceanography and conservation, while also highlighting persistent gaps in areas of direct national importance: groundwater resources, food systems, renewable energy, social-ecological governance and locally led, long-term monitoring. The full paper is free to read at https://doi.org/10.18785/gcr.3701.15.

FROM THE RECORD TO POLICY

Building on this research, BAS has prepared a policy brief, “Prioritising National Research Needs for The Bahamas,” which translates the findings into a set of ten strategic priorities.

The policy brief calls for greater investment in locally led, policy-aligned and climate-ready research, including:

  • a national research agenda aligned with Vision 2040;
  • stronger local scientific capacity, laboratories and field stations;
  • rebuilt long-term monitoring of reefs, fisheries, coasts and mangroves;
  • targeted research on groundwater, food systems and renewable energy;
  • a national environmental and health data repository; and public health research on the risks facing small island states.

In September, Dr. Sherman presented the brief to the Hon. Zane Lightbourne, Minister of the Environment and Natural Resources, during a courtesy call. The visit is the first in a series of introductory meetings with Government ministries over the coming months. Through these meetings, the Academy will introduce its work and explore opportunities for collaboration in science, the environment, sustainability, conservation and climate resilience. The policy brief also maps research priorities to relevant national legislation and policies, from the Environmental Planning and Protection Act to the National Health Strategy 2026–2030.

BAHAMIAN SCIENCE AT CLIMATE WEEK, FROM NASSAU TO NEW YORK

BAS also brought Bahamian scientific expertise to Climate Week 2026.

On Monday, 21 September, BAS Board member Dr. Kathleen Sullivan Sealey, Professor Emerita at the University of Miami, presented “Coasts and Climate Change” at the opening day of Climate Week in The Bahamas, hosted by the Baha Mar Resort Foundation at ECCHO, under the theme “At the Edge of the Water.” Dr. Sullivan Sealey explained why The Bahamas’ low-lying carbonate islands face growing risk from sea-level rise and storms, and how historical losses of coral reefs, seagrass, mangroves and dunes have weakened the islands’ natural defences. More importantly, she highlighted actions communities can take to reduce these risks.

During Climate Week, the Academy also released a science statement, “Climate Change and Ocean Warming Impacts on The Bahamas: What Does the Science Tell Us?”, a synthesis of the environmental, ecological, social and economic impacts facing the archipelago.

In New York, BAS Vice President Dr. Adelle Thomas, Vice-Chair of Working Group II of the Intergovernmental Panel on Climate Change (IPCC), brought the realities of vulnerable small island states to Climate Week NYC.

A GROWING PUBLIC AUDIENCE FOR BAHAMIAN SCIENCE

The Academy’s public campaign, 242 #ForTheRecord, has also been building a presence across its five platforms since launching in mid-July. Its most successful format has been the simplest: Bahamians ask a question and a BAS scientist answers it. So far, the “You Ask/Science Responds” series has tackled questions on how climate change will affect Bahamian farming (Dr. Williamson Gustave) and the science of blue holes (Dr. Krista Sherman). An upcoming episode will examine the effects of high temperatures on public health. Question-led content is reaching roughly twice the audience of the Academy’s institutional posts. During its first month, the campaign generated more than 18,500 views and over 200 shares across its platforms.

To extend the conversations to more Bahamians, beyond the traditional science-curious audiences,

BAS has also formalised collaborations with two local content creators, Kaché Knowles (“I is a Bahamian Bey”) and Stephen Hanna (“Schin Nguyen”). Their first joint pieces will appear before the campaign closes on 30 November.

WHAT COMES NEXT

For BAS, putting the record to work is only the beginning. Over the coming months, the Academy will:

  • continue introductory meetings with Government ministries and agencies;
  • host its Future Scientists classroom event with Bahamian students in early November;
  • launch its YouTube channel with a video-podcast series on Bahamian scientists in November;
  • begin work on its second peer-reviewed publication, “A Horizon Scan on Emerging Environmental Issues in The Bahamas Over the Next Decade”; and
  • offer “Introduction to Statistics using Excel,” a short, practical course in early 2027 that will give early-career scientists and resource managers in The Bahamas hands-on skills in organising, analysing and summarising their own data.

“Research is most valuable when it can be used,” said Dr. Sherman. “The Bahamas has an extraordinary scientific record. Now we need to ensure that record informs the questions we ask, the decisions we make, and the science we build here at home.”

See BAS Climate Statement and BAS Policy Briefing 50 Years of Bahamian Research here: BAS Climate Statement,

BAS Policy Briefing_50 Years of Bahamian Research

PHOTO CAPTIONS:

Header: BAS President Dr. Krista Sherman met the Minister of the Environment and Natural Resources and his team on 17 September 2026. L–R: Mr. David Davis, Permanent Secretary; Mr. Ricardo Deveaux, Acting Under Secretary; The Hon. S. Obie Roberts, Parliamentary Secretary; Dr. Krista Sherman, BAS President; The Hon. Zane Lightbourne, Minister; Dr. Rhianna Neely-Murphy, Director, Department of Environmental Planning and Protection; Ms. Danielle Hanek, Acting Director, Forestry Unit.

Credit: Ministry of Environment and Natural Resources.

Insert: Kathleen Sullivan Sealey, BAS Board member, presents the Academy’s science statement at Climate Week in The Bahamas, ECCHO, 21 September 2026.

Credit: Amaeleo Carey.

PRESS RELEASE: BAS

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