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“Building Careers at the World’s Best All Inclusive Family Resort”  

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#TurksandCaicos, June 30, 2022 – Beaches Turks & Caicos is pleased to announce the recent promotion of seven of its local managers to more senior roles within the Organization.

Former Island Routes Supervisor Mrs. Sandra Been has recently been promoted to the position of Destination Manager. In this new role, Mrs. Been will be responsible for overseeing and managing all staff, handling of the relationships with local tour operators, recruiting of new and innovative local tours as well as managing and maintaining the current tours.

Sandra was first employed at Beaches Turks & Caicos in February 2004 as Tour Desk Manager. When asked about how she feels about her new role, Sandra stated; “I am both nervous and excited about the new challenges that come with the position I now hold. My goal is to keep my clients happy and always do my best.”

Mr. Sheldon Wilson has been promoted to Executive Assistant Manager. He previously held the post of Village Manager (Key West Village). Mr. Wilson will be responsible for assisting the General Manager in the day to day operations associated with managing the resort.

Sheldon has completed the Leadership Action Training Certification – Fullerton Management Training Group, Guest Services Professional Certification – American Hotel and Lodging and the Sandals Certified Management Specialist Training. Sheldon joined BTC in 2013 as a Night Auditor and was promoted to Night Manager and Evening Manager shortly after.

“I am extremely excited about the promotion and looking forward to taking on my new role as Executive Assistant Manager and making my contribution to the tourism sector while ensuring that Beaches Turks & Caicos remain the number 1 family resort in the world!” stated Mr. Wilson.

Ms. Owenta Coleby has been promoted to Human Resource Manager. She started at BTC in 2018 and previously acted in the role until being made official in 2022. Ms. Coleby is now responsible for the day to day planning and execution of strategic HR functions for the resort in addition to overseeing the recruitment, retention, employee engagement and welfare strategies.  She will also collaborate with the Learning and Development Team, along with the “people” leaders to develop and execute our “people” development strategies.

A key part of her responsibility is to facilitate a harmonious relationship with the team members and external stakeholders through effective communication. This allows the leadership of the company to effectively communicate the goals and objectives of the organization which will allow the team members to perform to the best of their abilities.

Owenta is currently completing her Masters in Human Resources Management and Development and is a Certified Recruitment and Compliance Specialist

 “I feel grateful to be able to serve the team members at Beaches Turks and Caicos Resort Villages and Spa in this capacity, and also to be a part of the World’s Best Hospitality Experience Provider.  My belief is that in everything I do, I must put my best forward and let my work speak for me!” stated Ms. Coleby.

Mrs. Christelle Demosthene-Heron has been promoted to Weddings Manager. She previously served as the Assistant Weddings Manager after joining BTC in 2002 as a Waitress, Hostess and then Supervisor. In her new role, she will be responsible for Wedding Planning, Staff Development, Wedding Coordination and Execution, Monitoring and Reporting.

Christelle is a certified Hospitality Department Trainer, Certified Wedding Planner, Certified Events Manager, and Certified Hospitality Supervisor. She also received her Hospitality Certification from the Global University for Life Long Learning.

“I am grateful for this wonderful opportunity, on a day to day basis I remind myself that in life, where you start isn’t where you finish and I can attest to that after working with the company for 15 plus years. I’ve learned, I’ve grown and I’ve persevered as an individual as well as a professional,” stated Mrs. Demosthene-Heron.

Mrs. Sandra Lightbourne has been promoted to Executive Office Manager. She previously held the position of Executive Administrative Assistant after joining BTC in 2013 as Administrative Assistant.

In her new role, she will be responsible for effectively and efficiently managing the Administration Department which provides support for the General Manager, Hotel Managers, the Operations Manager and the Village Managers.

Managing guest complaints and special requests, internal travel preparations and liaising with the Sandal Resort International Corporate Office. She has received certifications in Customer Service, Sales and Marketing.

“It has been a pleasure to be a part of the Beaches Turks and Caicos Family. I look forward to working hard in my new role and intend to do my best to live up to all expectations,” stated Mrs. Lightbourne.

Mr. Alpheus Pinder has been promoted to the role of Village Manager. He previously held the post of Night Manager since joining in 2019.

Mr. Pinder has numerous years of experience in Tourism in the Turks and Caicos Islands as well as the Bahamas.

“I couldn’t be more excited about being promoted to Village Manager. I have enjoyed every second here at Beaches Turks and Caicos and I look forward to more success in my future,” stated Mr. Pinder.

Ms. Kanora Seymour has been promoted to the post Departure Lounge Manager. She previously held the post of reservation agent since joining in 2013. In her new role, she will be responsible for coordinating the transportation of guest to and from the airports, as well managing the relationship between the local taxi drivers, VIP transportation drivers and Beaches Turks and Caicos.

“I am honored to receive the opportunity to serve as the Departure Lounge Manager at Beaches Turks and Caicos. I intend to excel in this role as I have in my previous post,” stated Ms. Seymour.

Commenting on the recent promotions, James McAnally, General Manager, Beaches Turks & Caicos stated: “Beaches Turks and Caicos has always prioritized career development from within our organization. As you would have noticed, many of the recent promotions are staff that joined our family in a less senior capacity and were promoted multiple times having taken advantage of many training and development options made available to our staff.  This is a testament to our Learning and Development program that is unmatched.  Most importantly, these individuals have demonstrated a tenacity and passion to not only excel and climb the ranks, but to exceed the expectations of our guest, which is what we are known for here at the worlds #1 All Inclusive Family Resort.”

 

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Minister Hon. Josephine Connolly and delegation attend the 18th Caribbean Week of Agriculture and the 14th Special Meeting of the Ministerial Council of the CRFM

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PRESS RELEASE

FROM THE MINISTRY OF TOURISM,

ENVIRONMENT, HERITAGE, FISHERIES,

AGRICULTURE, RELIGIOUS AFFAIRS AND GAMING

 

 

 

 

Providenciales, Turks and Caicos IslandsTuesday, 15 October 2024Minister Honourable Josephine Connolly, along with her delegation, attended a highly productive visit to St. Vincent and the Grenadines, at the 18th Caribbean Week of Agriculture (CWA) and the 14th Special Meeting of the Ministerial Council of the Caribbean Regional Fisheries Mechanism (CRFM). Hon. Connolly, who currently serves as Chairperson of the CRFM Ministerial Council, led her team, which included Acting Director of Fisheries Kathy Lochkhart, Director of Agriculture Wilhelmina Kissoonsingh, and Executive Administrator Leandrea Missick, in making significant contributions to both events.

Minister Connolly presided over the CRFM Ministerial Council meeting, where vital issues were discussed, including the enhancement of fisheries statistics and information systems, the integration of biodiversity considerations into fisheries policies, and the implementation of the Convention on Biological Diversity’s Global Diversity Framework. The meeting was marked by meaningful dialogue, leading to strategic steps for the sustainable management of fisheries across the Caribbean region.

Minister Connolly remarked, “This meeting was a crucial opportunity to address some of the most pressing challenges in our fisheries sector. The decisions we made will help to protect marine ecosystems while supporting the livelihoods of those who depend on them.”

The delegation also participated in the Caribbean Week of Agriculture, a dynamic event that brought together stakeholders from across the region to explore new innovations and approaches in the agricultural sector. A key feature of the week was the Agriculture Trade Show, held daily, which provided an excellent platform to showcase the latest advancements in agricultural technologies and sustainable practices. Participants were able to engage with a wide array of solutions aimed at increasing productivity and improving food security, particularly in light of the growing impacts of climate change.

Reflecting on the week, the Director of Agriculture shared, “CWA offered an invaluable opportunity to connect with regional leaders and innovators. We explored new technologies and sustainable practices that will greatly benefit the agricultural sector in the Turks and Caicos Islands.”

Acting Director of Fisheries echoed similar sentiments, adding, “The exchange of ideas and experiences during this week underlines the importance of collaboration in addressing shared challenges. The insights gained there will undoubtedly enhance our fisheries management efforts moving forward.”

Minister Connolly praised the overall success of the Caribbean Week of Agriculture, noting that the event underscored the region’s commitment to innovation and sustainability. “This week has been an inspiring showcase of regional cooperation. The advancements in agriculture and fisheries presented here will have a lasting impact, not only on our individual nations but on the Caribbean as a whole. I look forward to applying the insights and solutions we’ve gathered to enhance our efforts in the Turks and Caicos Islands.”

The delegation’s participation reaffirmed the Turks and Caicos Islands’ dedication to advancing sustainable agricultural and fisheries practices and their involvement in shaping a more resilient and food-secure future for the region.

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“TCIAA Ready to Soar To New Heights As New Control Tower Nears Completion”

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Providenciales, Turks and Caicos Islands – The Turks and Caicos Islands Airports Authority (TCIAA) is elated to announce that the construction of the new air traffic control tower and combined services building at Howard Hamilton International Airport is almost complete. The state-of-the-art facility has a tentative finishing date set for November 30th, 2024. This project, following the execution of its contract on May 21st, 2020, officially commenced construction on May 18th, 2022, marking a significant milestone for aviation safety and efficiency in the Turks and Caicos Islands.

Despite the challenges that typically come with pioneering large-scale infrastructure projects, TCIAA remains focused on delivering a facility that will enhance air traffic management and streamline operations for both current and future demands. Here’s a look into some of the key project highlights:

  •  Critical Phases: One of the key phases already underway is the installation of the Control and Broadcast (CAB) unit, a pivotal component that will enable the new tower to be fully operational.
  •  Budget Adjustments: The original forecasted budget underwent uplifts primarily due to the significant costs associated with the CAB procurement and installation, as well as redefining provisional sums that were not outlined in the initially proposed project scope.
  • Collaborative Efforts: The main contractor for the project is AE & S Construction Ltd, with BCQS Ltd serving as the Project Management Firm. Additionally, Aeronav has been engaged as a subcontractor responsible for the installation and configuration of the CAB unit. Together, these partners have played a significant role in driving the project forward, ensuring quality and adherence to the established timelines.

As a Design and Build project, a primary focus was aligning the architectural and functional design with the operational requirements of air traffic management while adhering to international regulatory standards. Given the inherent complexities of such construction projects, including defining project scope and ensuring accurate budget alignment, the TCIAA team underwent specialized training. This training equipped team members with the knowledge and skills necessary to effectively navigate the contract, resulting in enhanced project oversight and rigorous cost verification.

“Through this project, we have gained invaluable insights that have informed our approach to future developments,” said Wellenica Williams-Quant, the Projects Manager at TCIAA. “We have been able to refine our processes to ensure that we meet our strategic objectives.”

The completion of the new control tower is poised to deliver long-term benefits for The Howard Hamilton International Airport. The new tower will support safer, more efficient air traffic control operations, improve communication with aircraft, and will accommodate the increasing air traffic demands as Turks and Caicos Islands grow as a world-class destination.  The Turks and Caicos Islands Airports Authority extends its gratitude to all stakeholders, including the Government of the Turks and Caicos Islands and our external aviation partners, for their continued support and collaboration throughout this project.

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Virgin Atlantic Appoints Sean Edwards as New Country Manager for the Caribbean

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Virgin Atlantic is delighted to announce the appointment of Sean Edwards as its new Country Manager for the Caribbean. With extensive experience in the airline and travel industries, Sean is set to lead Virgin Atlantic’s operations and drive growth in one of the airline’s most strategically important regions.

Returning to Virgin Atlantic after five years, Sean previously led the Loyalty and Travel department at Sandals Barbados and played a pivotal role as Commercial Manager for the recently concluded ICC Men’s T20 World Cup 2024. In his new role, Sean will oversee teams in Barbados and steer the commercial success of Virgin Atlantic throughout the Caribbean, ensuring the airline continues to deliver exceptional service and operational excellence for its customers.

Simon Hawkins, Vice President Americas Virgin Atlantic , commented: “I am absolutely thrilled to welcome Sean back to the Virgin Atlantic family and to my team. His exceptional leadership, unwavering dedication, and deep understanding of our brand make him the ideal person to build on our successes and drive continued growth. I’m confident that under his guidance, we will strengthen our performance and seize new opportunities to expand our presence and partnerships in the region.”

Sean Edwards, Country Manager for the Caribbean, expressed his excitement: “I am incredibly excited to be returning to Virgin Atlantic and stepping into this new role. Leading such a dynamic and passionate team is truly an honor, and I’m eager to collaborate closely with our valued customers and trade partners. Together, we will continue to drive exceptional results, strengthen our relationships, and further solidify Virgin Atlantic’s position as the airline of choice in the Caribbean. I look forward to building on our successes and delivering record-breaking performance in the region.”

The Caribbean is a cornerstone of Virgin Atlantic’s global network, and Sean’s leadership will be key to strengthening partnerships and exploring new opportunities across the islands. This October, Virgin Atlantic proudly celebrates 26 years of flying between London and Barbados. The airline continues to expand its services, with both the A350 and A330neo now serving the Barbados route, demonstrating its commitment to providing modern, efficient, and comfortable air travel.

In addition to the long-standing London-Barbados flights, Virgin Atlantic’s inter-island services from Barbados to Grenada and St Vincent offer even more opportunities for local and international traveller’s to experience the beauty and vibrancy of the Caribbean

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