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REDEMPTION:  Providenciales Int’l Airport “Much Better Organised” for Travellers

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By Deandrea Hamilton

Editor

 

#TurksandCaicos, March 29, 2022 – In its busiest weekend handling 13,000 travellers, the Providenciales International Airport (PLS) scored sky high marks for performance after a dismal rating just seven days before.

“Yes, it was much better organised.  Long lines still, but better organized,” said a worker who was able to feel the island breezes swirling through the departure area of the airport; a young woman getting off for the day and seemingly happy to offer a positive analysis.

A week earlier, the congestion was so thick, no winds could fan the passengers or employees and there would be nowhere to stand and engage in friendly banter.

Last weekend the congestion was labelled “horrendous” and an “emergency.”  This past weekend, there was the kind of order more befitting one of the Caribbean’s fastest-growing, luxury destinations.

“The TCIAA met with several industry stakeholders (TCIG, the Tourist Board, TCHTA, airline representatives, and operators in a web conference on Wednesday, March 23rd, 2022.”

That meeting resulted in a collaboration which has turned lemons into lemonade.

Managers of the country’s airports, the Turks and Caicos Islands Airports Authority (TCIAA) had rolled out a needs assessment list to the general public and met with stakeholders to create a plan.

While all elements of the plan did not materialize in time for weekend buzz, the string of ideas woven together in that virtual meeting compensated well to give the passengers an overall improved experience in arrivals and departures.

A key change which enabled the relief; reducing the length of time passengers actually spent at the airport.

“Several hotels have agreed to delay check-out or transport departing guests to the airport to avoid congestion in the check-in area during peak hours. To this end, the TCIAA encourages persons traveling this weekend to arrive no earlier than two (2) hours and no later than one (1) hour before their departing flight. In addition, the TCIAA and Airlines will be working together to assist persons during check-in to ensure that no one misses their scheduled flight,” said the TCIAA in a statement issued on Friday.

Our news organisation’s observation on Sunday, included passenger queues which were clearly defined for airline check-in and security check points.   More workers including volunteers who were assigned to guiding and supporting passengers were easily identified and included student interns from the Clement Howell High School Tourism Club.

There were no lines hanging out of the terminal building, no guests seated on the ground as they waited to depart the country and more regard for a healthy environment given that, officially, the Coronavirus Pandemic is not over.

Tents were erected outside the departure are in the event of an overflow.

Less crowding also meant less heat and with the open-air concept of the Providenciales International Airport departure lounge, which is not an air-conditioned space, it was vital that congestion be reduced to ensure comfort was heightened.

On Saturday, “there was live music playing” as had been the promise.  It was also agreed guests would receive complimentary drinks.

An air-conditioned tent was one of the plans which fell through; it was due to be set up on the airside of the PLS.

Interim CEO of the TCIAA informed that without the tent when guests arrive, it would be another “tough weekend.”

“Our tent plan will not be in place today as expected. Our contractor was delivering a different concept to our expectation.  We will work through this over the weekend,” said Godfrey Smith, TCIAA CEO.

Still, processing of arriving guests was to benefit from better co-ordination.  With the assistance of the Deputy Governor’s Office and the Ministry of Border Services, a revised approach came into play.

“Border Control Services (Immigration and Customs) will schedule additional staff to assist with the processing of inbound passengers. In addition, local airline agents will liaise with their respective airlines to ensure that passengers possess the required forms for processing through Border Control before arrival in the TCI.  The TCIAA will also ensure that additional forms and pens are available from within the airside holding tent to allow passengers to complete the required documents before entering Providenciales International Airport Turks and Caicos Islands Tel: 649.946.4420 Web: www.tciairports.com Email: nikeva@tciairports.com FB: www.facebook.com/tciairports Twitter: @tciaa the Immigration Hall. Health status cards for arriving passengers have been discontinued since December 1st, 2021,” was explained in the March 25, statement.

The FastTrack service offered by the PLS for a premium price fell far short however.

“There were not enough FastTrack hosts to handle the number of travellers who paid for it.  They’re going to have to do something about that,” explained one woman who saw multiple FastTrackers agitated by the inability to get the service expected.

The real issue at the PLS is no secret.  The airport is grossly undersized, and despite a $10 Million make-over which increased the parking apron, improved the airplane runway and doubled the size of the terminal building, the country’s #1 airport gateway is not fit for purpose.

Government has informed that it will take upwards of $350 Million to create a more ideal airport facility; but its fruition is at least four years down the road.

An immediate or interim solution has not been announced.

The TCIAA and its partners will however have other opportunities to fine tune its service at the Providenciales International Airport, as resorts have confirmed that bookings for April 2022 will top March 2022, for another record-setting month in tourism.

Bahamas News

Bahama Brass Band Invitation Sparks Heritage Debate Ahead of TCI Constitutional Holiday

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Turks and Caicos, August 20, 2026 – The planned participation of the Bahama Brass Band in the Turks and Caicos Islands’ inaugural Constitutional Holiday celebrations on August 30 has sparked public debate over culture, heritage and the historical contributions of Turks and Caicos Islanders abroad.

Organizers defended the invitation, saying the band’s inclusion is intended to highlight the deep historical ties between the two countries and honor Turks and Caicos men who helped establish and develop the institution in Grand Bahama.

According to the organizers, the Bahama Brass Band began in 1955 in Pine Ridge, Freeport, with Turks and Caicos Islanders, including the late Deacon Reuben Hall Sr. of Middle Caicos and Jenkins Williams and Mervin Hendfield of North Caicos, among those who helped build its foundation. The band eventually grew to more than 50 men.

The organizers also pointed to the participation of Turks and Caicos men in The Bahamas’ Independence celebrations on July 10, 1973, arguing that their contributions became part of Bahamian history while maintaining strong connections to their homeland.

Supporters say bringing the band home represents an opportunity to honor those pioneers, showcase their regional influence and expose younger generations to an important part of Turks and Caicos history.

However, concerns raised publicly described the invitation as potentially disrespectful to local culture and heritage. Organizers acknowledged those concerns, apologizing to anyone who felt overlooked or offended, while maintaining that no disrespect was intended.

The committee said the event should ultimately unite rather than divide, presenting the band’s history as evidence of the reach and resilience of Turks and Caicos heritage.

PHOTO CREDIT: Bahamas Brass Band

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BermudAir Launches New York Area’s First Nonstop Service to South Caicos, Now Just a 3.5 Hour Flight from Newark

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Twice-Weekly Nonstop Flights Begin December 20 with Fares from $347 One Way, Creating Direct Access to Salterra Resort & Spa

– New Route Expands BermudAir’s Winter Turks & Caicos Network –

 

[New York, NY – August 20, 2026]BermudAir, the leading premium leisure carrier to Bermuda and the Caribbean, today announced it will introduce nonstop flights to South Caicos from Newark this winter.  The route places one of the Caribbean’s most secluded island destinations just 3.5 hours from the New York area for the first time.

The new service starts on December 20, 2026, operating on Sundays and Thursdays, and will be the only nonstop service to the destination from the New York area.  This seasonal service will operate through April 25, 2027.  Fares start at $347 one way ($773 roundtrip) and go on sale today.

The new South Caicos route creates gives travelers two distinct luxury resort options, with direct access to Salterra, A Luxury Collection Resort & Spa, recently named the No. 1 resort in Turks and Caicos by Condé Nast Traveler.

Set across 85 beachfront acres with a 3,000-foot private white-sand beach, Salterra brings a full luxury resort experience to an island still defined by its historic salinas, pristine waters, bonefishing flats and uninhabited cays. Upon landing at South Caicos International Airport (XSC), guests are approximately 10 minutes from the resort.

While flights go on sale today, the airline’s BermudAir Holidays vacation-packaging division will offer curated travel to South Caicos from next month, featuring flights, hotels and authentic island experiences, with bundled discounts and value-added perks, making it even easier to explore the destination.

Previously BermudAir announced seven new routes to Providenciales in Turks and Caicos, from Newark (EWR), Boston (BOS), Baltimore-Washington (BWI), Raleigh-Durham (RDU), Fort Lauderdale (FLL), St Petersburg/Tampa (PIE) and Toronto (YYZ) which will all start in December except for Fort Lauderdale which begins October 26.

Expanded Winter Season

  • To South Caicos:
  • Twice-weekly nonstop from Newark (Sundays and Thursdays) from December 20 through April 25, 2027.
  • To Turks and Caicos:
  • Weekly nonstop from Newark (Saturdays) and one weekly direct service (Thursdays) from December 19 through April 29, 2027;
  • Weekly nonstop service from Boston (Saturdays), from December 19 through May 1, 2027;
  • Weekly nonstop service from Baltimore-Washington (Thursdays), from December 24 through April 29, 2027;
  • Twice-weekly nonstop service from Raleigh-Durham (Thursdays and Sundays), from December 20 through May 2, 2027;
  • Thrice-weekly service from Fort Lauderdale (Mondays, Wednesdays and Fridays), from October 26 through May 3, 2027;
  • Twice-weekly nonstop service from St Petersburg/Tampa (Mondays and Thursdays), from December 21 through May 3, 2027; and
  • Weekly nonstop service from Toronto (Saturdays), from December 19 through May 1, 2027.

“We’re thrilled to continue expanding our Caribbean network as the premium leisure carrier from North America,” said Adam Scott, Founder and CEO of BermudAir. “Now New Yorkers can fly nonstop to two distinct sides of the Turks and Caicos Islands — Providenciales and the secluded island of South Caicos, home to the exquisite Salterra and Sailrock South Caicos resorts.”

The airline consistently earns Net Promoter Scores of 70+, one of the highest ratings in the airline industry.  All flights will be operated on comfortable Embraer E190 aircraft, offering passengers the airline’s signature warm service and authentic island hospitality.

“South Caicos has always felt worlds away, and that is part of its magic,” said Michael Tibbetts, Founder and CEO of Salterra. “Beginning this winter, guests can fly nonstop from Newark in 3.5 hours, land at one of the newest international airports in the region and be at Salterra minutes later. This route makes a long weekend escape and an extended stay to one of the Caribbean’s most unspoiled islands remarkably easy, without changing the sense of discovery that makes South Caicos so special.”

For more information or to book flights, visit www.flybermudair.com. Salterra will offer dedicated stay packages timed to BermudAir’s Thursday and Sunday nonstop service. To book a stay at Salterra, A Luxury Collection Resort & Spa, visit www.salterra.com

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Bahamas News

CBC Supports Opportunities for Young Bahamian Basketball Players

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NASSAU, Bahamas — Caribbean Bottling Company (CBC), local producers of Dasani products, proudly sponsored the fifth annual, Caribbean Hoopfest.

The tournament brings together Bahamian high school basketball teams and visiting teams from the United States for a competitive showcase at the Kendal G. L. Isaacs Gymnasium.  Following its inaugural year at the Kendal G. L. Isaacs gym and last year’s event at Loyola Hall, the tournament returned to the Kendal G. L. Isaacs gym this year.

During the weekend tournament, CBC kept athletes well hydrated with in-kind donations of Dasani Water, Powerade and Minute Maid Juices.

During the tournament’s final day, CBC provided additional support by offering Sprite No Sugar samples and inviting attendees to participate in its Spin the Wheel for a chance to win exciting prizes.

CBC was proud to support this incredible event, which provides young Bahamian athletes with valuable exposure to U.S. basketball scouts and coaches. This opportunity gives them the chance to earn scholarships, continue their education, and pursue their basketball careers in the United States.

Event organizer, Donald Francois shared his appreciation for CBC’s support.

“I want to express our sincere appreciation for Caribbean Bottling Company, who has been a tremendous supporter and an important part of the success of our program. Without CBC’s support, Caribbean Hoop Fest would not be able to function at the level it does today. And without Caribbean Hoop Fest, we would not have been able to provide the opportunities that have helped young Bahamian athletes gain exposure and pursue educational opportunities in the United States,” he expressed.

Since the program’s inception, several Bahamian student-athletes have been selected for scholarship opportunities, highlighting the tournament’s growing impact on the development and advancement of young basketball talent in The Bahamas.

They are: Kelvin McDowells – Guard, Wodson Antoine – Power Forward, Justin Lafleur – Guard and Sean John – Guard.

After another successful edition of the tournament, Francois shared what he hopes he and Caribbean Bottling Company can achieve in the future.

“Our vision is bigger than basketball. We want to use the platform of Caribbean Hoop Fest to educate, develop, and create opportunities for young people and their families throughout the Bahamas. With individuals and organizations committed to our mission, we believe we can continue to grow the program and make an even greater impact,” Francois said.

For more details on community support, events and new products visit Caribbean Bottling Company at www.cbcbahamas.com today.

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