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TCHTA President Trevor Musgrove Recaps First 100 Days

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#TurksandCaicos, July 14, 2021 – Since 1992, the TCHTA has ardently represented its members providing support through government advocacy, community connectivity, and numerous value-added support programs and services. In 2017, Chairman and former President, Nikheel Advani, set a five-year strategic plan in motion which became the blueprint for progression in the Association’s efforts to represent its members and the wider hospitality community in the Turks & Caicos Islands.

The TCHTA’s 2021-2023 Board of Directors was elected to office in March of this year, with Mr. Trevor Musgrove of Discovery Tours & Adventures leading the body as President for the two-year term.  The Board quickly re-established the association’s committees and set out to continue building on the work in progress and the fulfillment of the new President’s goal to provide enhanced support to small businesses connected to the hospitality industry in these islands.

COMMITTEES

In its first 100 days, the TCHTA’s committees have realigned their missions with new Chairpersons and volunteers from the membership. Advocacy, Education, Marketing, Sustainable Tourism, Villa, Crime & Security, Water Sports, and Allied (non-accommodation) Membership are the banners under which the collective will work to fulfill its commitment to members and to Turks & Caicos islanders affected directly or indirectly by this critical industry.

PRIVATE/PUBLIC PARTNERSHIP

President Musgrove and his team have held valuable meetings with stakeholders in the public sector: Premier, Hon. C. Washington Misick; Deputy Governor, Her Excellency Anya Williams; Minister of Health, Hon. Ejay Saunders; Minster of Tourism, Hon. Josephine Connolly; and Minister of Immigration, Hon. Arlington Musgrove.

These early meetings served to congratulate the dignitaries on their new roles, and to pledge a continued commitment to partnership in achieving advancement for the industry and the country at large.

ADVOCACY

As the country’s borders reopened and the COVID-19 vaccine became available, Turks & Caicos was fortunate to see a steady increase in arrivals to our shores which has now risen to pre-pandemic levels. This has brought with it incidences of overwhelm at our international port of entry which calls for immediate attention.

The TCHTA addressed this issue with the Minister of Immigration, pledging assistance with several ways its members could help offset the negative fallout from the overcrowding at the airport while the Ministry works towards its bigger plans to address the issue.

The Minister and his team are a group of highly motivated individuals, aware that the current infrastructure leaves little room for major change, but positive they can effect immediate relief through short-term changes currently being actioned which include physical enhancements and stronger staffing management.

The TCHTA was allowed to assist with sponsoring and distributing water at the open-air terminal to make travellers more comfortable during their wait and the association will continue to support the Ministry in any way possible in the interim.

The TCHTA extended congratulations to the Deputy Governor and her team at the Ministry of Health for their stellar achievements in navigating the nation’s health throughout the crisis and having the goal of a 70% fully vaccinated population in close reach.

In meeting with the Minister of Health, the CDC level was the main topic of discussion. TCHTA members were instrumental in providing information required to aid the MOH as they lobbied the CDC to lower the country’s risk level in alignment with our low rate of COVID cases per capita and our success with the vaccination of residents throughout the country.

The meeting with the Minister of Tourism was an opportunity to learn more about the management of the TCI Assured Portal. Concerns by travellers to TCI posted on public travel forums and shared with resort reservationists about delays in authorization and an inability to receive timely assistance during the process was addressed.

The Ministry assured the association that though authorizations are being granted closer to the time of travel due to a heavy volume of entry requests, all travellers have received their approvals prior to their travel times. The Ministry also shared that their top priority is resolving the backlog of communications and ensuring responses to emails and phone messages are delivered within 24 hours.

The issue of illegal beach vending was also discussed, as the number of these solicitors is growing at alarming levels in high traffic tourist areas.  The TCHTA and Ministry have pledged to work together with relevant stakeholders and departments to properly regulate this sector and address the matter holistically.

Members of the TCHTA’s Human Resources committee met with Labour Commissioner, Mr. Edwin Taylor. Mr. Taylor educated the group on the expected increase in manpower and portfolio changes within his department that will aid in quicker turnaround times and added process efficiency.

Mr. Taylor welcomed feedback and suggestions from the group and shared that the department’s employment registration drive is ongoing.  He thanked the HR group and TCHTA members for successfully placing the majority of the individuals who were once registered as unemployed within their properties and businesses.

MARKETING

Director of the Turks & Caicos Tourist Board, Pamela Ewing, gave remarks at the TCHTA’s Annual General Meeting in March.  Since then, the TCHTA’s Marketing committee has met with Ms. Ewing and her team to align with the marketing plans for the destination. Several initiatives are on the calendar for the remainder of the year, and the TCHTA will be sharing those opportunities with members as they are fleshed out.

The association has received an overwhelming response to the decision to launch the 3rd edition of the Who’s Who in Business TCI magazine. As such, the Marketing committee announced the relaunch of its premier publication, Destination Turks & Caicos Islands magazine which was not released in 2021. 

The magazine will reemerge in grand style, with its 16th edition (2022) formatted in digital and print versions. Guests will be able to access the magazine in seconds through a QR code visible on tent cards in all guest rooms throughout the country and at hospitality sector businesses. The publication will also be circulated in its usual oversized magazine print format and, for the first time, will be distributed on marketing trips and to subscribers worldwide on mobile-friendly flash drives. Magazines will be available at Turks & Caicos Tourist Board offices in Canada, New York, UK, and Turks & Caicos, and can be accessed and downloaded through the TCHTA’s website. The TCHTA will also be featuring more local writers for this edition of Destination Turks & Caicos.

MEMBERSHIP

The strength of the TCHTA lies in the continued support and engagement of its members.  The association has retained its membership numbers throughout the pandemic and has seen considerable growth to date.

Since the onboarding of the new President and Board of Directors, the TCHTA’s membership numbers have grown by more than twenty with the majority being small local businesses instrumental in supplying services to the tourism sector.

TCHTA CEO, Stacy Cox, remarked “We could not ask for a more supportive membership and are truly thankful that we have been able to see such amazing growth throughout this tumultuous time. As new members come aboard, we become a more diverse group. Our aim at the association is ensuring we give continued support and service to all of our members and to the Turks and Caicos community.”

CONCLUSION

TCHTA President, Trevor Musgrove, is delighted with the early progress in these first 100 days. “At the beginning of the term, we looked at our five-year strategic plan and benchmarked where we stood to help us outline our goals and plan for the way forward. I am proud to say that we were fully on target.  This was a direct result of the hard work of Past President Todd Foss and the previous Board who managed to keep the work of the association progressing despite the country being in the throes of a pandemic.”

He continued, “The TCHTA is a voice for the industry, but also for the people of these islands. I am committed to doing my best to lead this association and carry on the great work that has been started. I am privileged and excited to be working with this team of passionate individuals from all areas of the sector, and I am certain we will continue to represent our members, Turks & Caicos islanders, and brand TCI with excellence.”

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Women in Tourism Retreat Returns for Second Year with Western Air CEO Rexy Rolle as Keynote Speaker  

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Rexy Rolle, Keynote Speaker for Women in Tourism Retreat

Providenciales, Turks and Caicos Islands – November 12th, 2026: Women making their mark across the tourism industry will once again have an opportunity to connect, share experiences and celebrate their achievements as Women in Tourism Caribbean returns for its second year, featuring Bahamian aviation executive and attorney Rexy Rolle as keynote speaker.

The event, scheduled for November 12th to 15th at the Shore Club, brings together women from across the tourism sector for an occasion focused on building regional sisterhood, mentorship leadership, and the contributions women continue to make to one of the Caribbean’s most important industries.

Rolle serves as President, Chief Executive Officer and General Counsel of Western Air, the largest privately owned airline in The Bahamas. An Andros native from North Mastic Point, she has played a significant role in the airline’s growth, helping to expand its fleet and route network, develop new business opportunities and introduce services designed around the needs of its passengers.

Her keynote address will be on the topic: “Behind the Lipstick”.

“Miss Rolle’s participation as keynote speaker adds a youthful dimension to the second annual Women in Tourism event, creating an opportunity for attendees to hear from a young Caribbean woman who has helped steer a growing aviation enterprise while balancing the demands of business leadership, professional practice and community engagement. One of the aims of Women in Tourism is to inspire the next generation of to evolve the tourism industry and I know Miss Rolle will certainly provide that inspiration,” said Mrs. Stacy Cox, founder of Women in Tourism Caribbean.

Mrs. Cox started Women in Tourism Caribbean in 2019 as a digital initiative we than 14,000 followers to bring awareness to and honour women driving the tourism sector across the Caribbean from housekeeping to the C-suite. In 2025, she decided to take a step further in developing Women in Tourism as a weekend retreat.

The first year saw a wide cross-section of women from the Caribbean and diaspora flying to the Turks and Caicos Islands to celebrate each other, network and create a safe space to share their challenges, vulnerabilities and achievements.

“As women continue to shape tourism through entrepreneurship, management, aviation, hospitality, marketing and destination development, Women in Tourism Caribbean provides a space to recognise their contributions and encourage the next generation of female leaders. I am excited about our second year and even more excited to take Women in Tourism to another island in 2027,” said Mrs. Cox.

Panel discussions for Women in Tourism Caribbean 2026 will centre around the following themes: “Caribbean Isms” and “Rooted Yet Adaptable”.

Speakers include: Brittany Braithwaite (Barbados), Phoebe Pereira (Trinidad), Charmaine Gibbs (Grenada), Stacey Liburd (Anguilla), Sheba Wilson (Turks and Caicos), and Rose Anne DeFrieitas (US Virgin Islands).

Activities include a boat experience, Spa Day, school visits and an opening reception at Treasure Beach, Beaches Turks and Caicos.

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Caribbean News

CARDI announces new leadership appointments for its  Board of Governors and Board of Directors

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12 November, 2026 | St Augustine, Trinidad and Tobago. The Caribbean Agricultural Research and Development Institute (CARDI) has officially announced the leadership appointments of the Honourable Floyd Green, MP, Minister of Agriculture and Fisheries, Jamaica, as Chairman of the CARDI Board of Governors (BOG), and Professor Leonard O’Garro as Chairman of the CARDI Board of Directors (BOD), for the period October 2026 to September 2029.

Minister Green brings extensive administrative and agricultural sector policy expertise to the Board of Governors. His leadership will guide CARDI’s strategic policy alignment, focusing heavily on regional value chains, import displacement initiatives, and strengthening agricultural standards across CARICOM Member States to support longterm food security.

Supporting this strategic mandate, Professor O’Garro, a national of St Vincent and the Grenadines, assumes leadership of the Institute’s Board of Directors with a distinguished background in biotechnology, biosafety, plant pathology and agricultural research. His technical guidance will direct the Institute’s scientific programming, ensuring that practical, science-driven innovations effectively address climate resilience and production challenges throughout the Caribbean.

Executive Director Ansari Hosein, in welcoming both leaders, noted that their combined vision, scientific acumen and regional and international experiences will be instrumental in further strengthening the leadership and governance of the Institute. He also thanked former Chairman, BOG, the Honourable Lennox Andrews, Minister for Economic Development, Planning, Agriculture and Lands, Forestry, Blue Economy, Marine Resources and Cooperatives, Grenada, and former Chairman, BOD, Mr Ignatius Jean, for their dedication and outstanding stewardship over the years.

The Institute remains committed to delivering high-impact, tangible agricultural research and development solutions that enhance regional productivity, food and nutrition security, and sustainable development for its Member States.

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Health

Islanders Benefit from Free Dental Care Through Sandals Foundation, Great Shape, and TCI Gov’t Partnership

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PROVIDENCIALES, Turks and Caicos Islands – Approximately 1,400 residents of the Turks and Caicos Islands (TCI) benefited from comprehensive, state-of-the-art dental care through a recently concluded 1000 Smiles dental clinic, initiative spearheaded by Great Shape! Inc. in partnership with the Sandals Foundation, Beaches Turks & Caicos and the Ministry of Health and Human Services.

Hosted at the Church of God of Prophecy in Five Cays, Providenciales, the initiative provided a wide range of essential dental services at no cost to beneficiaries. These included dental examinations, professional cleanings, fillings, extractions, X-rays, sealants and other necessary treatments, helping to address oral health needs while improving access to quality dental care within the local community.

Now in its fifth year in the Turks and Caicos Islands, the programme continues to demonstrate the value of sustained public-private partnerships in expanding access to essential healthcare. The growing reach of the initiative reflects residents’ continued support and confidence in the philanthropic commitment of the Sandals Foundation, the charitable arm of Sandals Resorts International, its partnership with the Government of the Turks and Caicos Islands and Great Shape! Inc.

A team of 77 dental professionals participated in this year’s clinic, delivering services with efficiency, professionalism and a shared commitment to improving the oral health and wellbeing of residents.

Beyond the provision of direct dental treatment, the initiative also placed significant emphasis on preventive care and education, recognising the importance of establishing good oral hygiene practices from an early age.

Through Great Shape! Inc.’s dental education programme, teams visited schools across the Turks and Caicos Islands, reaching a total of 4,320 students with practical information and guidance on maintaining good oral health. Participating institutions included Thelma Lightbourne Primary School, BEST Institute, Community Christian School, Ashley Learning Centre, Preparing Little Minds, Richmond Hill Preparatory School, Ianthe Pratt Primary School, Maranatha Academy, Elite School, Holy Family School, Oseta Jolly Primary School, Enid Capron Primary School, Provo Christian Academy, Shining Stars Preparatory School and Mills Institute.

During school visits, students and teachers participated in interactive educational sessions that highlighted the importance of proper brushing techniques, flossing and consistent oral hygiene practices. The sessions were designed to build awareness, encourage healthy habits and reinforce the importance of preventive dental care.

Deryk Meany, General Manager of Beaches Turks and Caicos, was elated to see the turnout of families, noting that increasing access to healthcare services is a key component of the philanthropic organization’s work in improving the lives of the region’s people.

“We are beyond pleased to see the expansion of the 1000 Smiles dental programme in Turks and Caicos Islands. Healthy people make healthy communities and as an organization committed to nation building, we are fully committed to doing what we can to invest in the long- term development of the region’s health sector and services,” Mr. Meany stated.

The continued implementation of the 1000 Smiles dental clinic initiative has been strengthened through a Memorandum of Understanding with the Government of the Turks and Caicos Islands in collaboration with the Sandals Foundation, to facilitate the provision of free dental care to residents during the month of October.

The programme underscores the importance of collaborative partnerships in addressing community healthcare needs, particularly in areas where access to affordable dental services may be a challenge. By combining clinical services with educational outreach, the initiative delivers both immediate assistance and longer-term benefits through increased awareness and prevention.

Great Shape! Inc.’s 1000 Smiles project has established a significant regional presence, providing free dental services to thousands of beneficiaries across Jamaica, Saint Lucia, Grenada, the Turks and Caicos Islands, Antigua, Barbados and The Bahamas.

Through initiatives such as 1000 Smiles, the Sandals Foundation and its partners continue to demonstrate a commitment to strengthening communities, supporting healthier futures and making a meaningful difference in the lives of Caribbean people.

Photo captions: All photographs were taken at the clinic site except the dental group at Beaches.

(Members of the Great Shape dental team attending to patients at the recent dental clinic staged in the Turks and Caicos Islands.)

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