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TCHTA President Trevor Musgrove Recaps First 100 Days

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#TurksandCaicos, July 14, 2021 – Since 1992, the TCHTA has ardently represented its members providing support through government advocacy, community connectivity, and numerous value-added support programs and services. In 2017, Chairman and former President, Nikheel Advani, set a five-year strategic plan in motion which became the blueprint for progression in the Association’s efforts to represent its members and the wider hospitality community in the Turks & Caicos Islands.

The TCHTA’s 2021-2023 Board of Directors was elected to office in March of this year, with Mr. Trevor Musgrove of Discovery Tours & Adventures leading the body as President for the two-year term.  The Board quickly re-established the association’s committees and set out to continue building on the work in progress and the fulfillment of the new President’s goal to provide enhanced support to small businesses connected to the hospitality industry in these islands.

COMMITTEES

In its first 100 days, the TCHTA’s committees have realigned their missions with new Chairpersons and volunteers from the membership. Advocacy, Education, Marketing, Sustainable Tourism, Villa, Crime & Security, Water Sports, and Allied (non-accommodation) Membership are the banners under which the collective will work to fulfill its commitment to members and to Turks & Caicos islanders affected directly or indirectly by this critical industry.

PRIVATE/PUBLIC PARTNERSHIP

President Musgrove and his team have held valuable meetings with stakeholders in the public sector: Premier, Hon. C. Washington Misick; Deputy Governor, Her Excellency Anya Williams; Minister of Health, Hon. Ejay Saunders; Minster of Tourism, Hon. Josephine Connolly; and Minister of Immigration, Hon. Arlington Musgrove.

These early meetings served to congratulate the dignitaries on their new roles, and to pledge a continued commitment to partnership in achieving advancement for the industry and the country at large.

ADVOCACY

As the country’s borders reopened and the COVID-19 vaccine became available, Turks & Caicos was fortunate to see a steady increase in arrivals to our shores which has now risen to pre-pandemic levels. This has brought with it incidences of overwhelm at our international port of entry which calls for immediate attention.

The TCHTA addressed this issue with the Minister of Immigration, pledging assistance with several ways its members could help offset the negative fallout from the overcrowding at the airport while the Ministry works towards its bigger plans to address the issue.

The Minister and his team are a group of highly motivated individuals, aware that the current infrastructure leaves little room for major change, but positive they can effect immediate relief through short-term changes currently being actioned which include physical enhancements and stronger staffing management.

The TCHTA was allowed to assist with sponsoring and distributing water at the open-air terminal to make travellers more comfortable during their wait and the association will continue to support the Ministry in any way possible in the interim.

The TCHTA extended congratulations to the Deputy Governor and her team at the Ministry of Health for their stellar achievements in navigating the nation’s health throughout the crisis and having the goal of a 70% fully vaccinated population in close reach.

In meeting with the Minister of Health, the CDC level was the main topic of discussion. TCHTA members were instrumental in providing information required to aid the MOH as they lobbied the CDC to lower the country’s risk level in alignment with our low rate of COVID cases per capita and our success with the vaccination of residents throughout the country.

The meeting with the Minister of Tourism was an opportunity to learn more about the management of the TCI Assured Portal. Concerns by travellers to TCI posted on public travel forums and shared with resort reservationists about delays in authorization and an inability to receive timely assistance during the process was addressed.

The Ministry assured the association that though authorizations are being granted closer to the time of travel due to a heavy volume of entry requests, all travellers have received their approvals prior to their travel times. The Ministry also shared that their top priority is resolving the backlog of communications and ensuring responses to emails and phone messages are delivered within 24 hours.

The issue of illegal beach vending was also discussed, as the number of these solicitors is growing at alarming levels in high traffic tourist areas.  The TCHTA and Ministry have pledged to work together with relevant stakeholders and departments to properly regulate this sector and address the matter holistically.

Members of the TCHTA’s Human Resources committee met with Labour Commissioner, Mr. Edwin Taylor. Mr. Taylor educated the group on the expected increase in manpower and portfolio changes within his department that will aid in quicker turnaround times and added process efficiency.

Mr. Taylor welcomed feedback and suggestions from the group and shared that the department’s employment registration drive is ongoing.  He thanked the HR group and TCHTA members for successfully placing the majority of the individuals who were once registered as unemployed within their properties and businesses.

MARKETING

Director of the Turks & Caicos Tourist Board, Pamela Ewing, gave remarks at the TCHTA’s Annual General Meeting in March.  Since then, the TCHTA’s Marketing committee has met with Ms. Ewing and her team to align with the marketing plans for the destination. Several initiatives are on the calendar for the remainder of the year, and the TCHTA will be sharing those opportunities with members as they are fleshed out.

The association has received an overwhelming response to the decision to launch the 3rd edition of the Who’s Who in Business TCI magazine. As such, the Marketing committee announced the relaunch of its premier publication, Destination Turks & Caicos Islands magazine which was not released in 2021. 

The magazine will reemerge in grand style, with its 16th edition (2022) formatted in digital and print versions. Guests will be able to access the magazine in seconds through a QR code visible on tent cards in all guest rooms throughout the country and at hospitality sector businesses. The publication will also be circulated in its usual oversized magazine print format and, for the first time, will be distributed on marketing trips and to subscribers worldwide on mobile-friendly flash drives. Magazines will be available at Turks & Caicos Tourist Board offices in Canada, New York, UK, and Turks & Caicos, and can be accessed and downloaded through the TCHTA’s website. The TCHTA will also be featuring more local writers for this edition of Destination Turks & Caicos.

MEMBERSHIP

The strength of the TCHTA lies in the continued support and engagement of its members.  The association has retained its membership numbers throughout the pandemic and has seen considerable growth to date.

Since the onboarding of the new President and Board of Directors, the TCHTA’s membership numbers have grown by more than twenty with the majority being small local businesses instrumental in supplying services to the tourism sector.

TCHTA CEO, Stacy Cox, remarked “We could not ask for a more supportive membership and are truly thankful that we have been able to see such amazing growth throughout this tumultuous time. As new members come aboard, we become a more diverse group. Our aim at the association is ensuring we give continued support and service to all of our members and to the Turks and Caicos community.”

CONCLUSION

TCHTA President, Trevor Musgrove, is delighted with the early progress in these first 100 days. “At the beginning of the term, we looked at our five-year strategic plan and benchmarked where we stood to help us outline our goals and plan for the way forward. I am proud to say that we were fully on target.  This was a direct result of the hard work of Past President Todd Foss and the previous Board who managed to keep the work of the association progressing despite the country being in the throes of a pandemic.”

He continued, “The TCHTA is a voice for the industry, but also for the people of these islands. I am committed to doing my best to lead this association and carry on the great work that has been started. I am privileged and excited to be working with this team of passionate individuals from all areas of the sector, and I am certain we will continue to represent our members, Turks & Caicos islanders, and brand TCI with excellence.”

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Government

Government Outlines New Healthcare Vision as Interhealth Exit Accelerates Reform  

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By Magnetic Media Newsroom

 

PROVIDENCIALES, Turks and Caicos Islands — The Turks and Caicos Islands Government says the breakdown of its relationship with InterHealth Canada presents an opportunity to reshape healthcare delivery, with plans to expand local medical services, strengthen primary care and reduce dependence on overseas treatment.

During a national briefing following InterHealth Canada’s notice terminating its hospital contract, Premier Charles Washington Misick acknowledged publicly for the first time that Government and InterHealth had been negotiating an exit from the arrangement for more than a year after what he described as an “irretrievably broken down” relationship.

Despite the contractual dispute, Misick and Health Minister Kyle Knowles stressed that healthcare services will continue uninterrupted during the transition.

“Allow us to do our job,” Knowles appealed, assuring residents that Government is actively managing the transition and safeguarding patient care.

The Premier outlined what amounts to a broader healthcare transformation built around four connected levels of care: strengthened community-based primary healthcare; expanded polyclinic services; enhanced hospital-based secondary care with greater specialist capacity; and overseas tertiary treatment only for cases that cannot be managed locally.

Among the proposals are the long-discussed establishment of intensive care units, expanded use of currently unfinished hospital space, recruitment of more resident specialist physicians and stronger contract management to oversee future healthcare agreements.

Knowles said the new polyclinic model will broaden services available outside the hospitals, including dentistry, ophthalmology, laboratory services, diagnostic imaging, gynaecology and preventative screening, helping to reduce pressure on emergency departments while improving early intervention.

Misick also acknowledged that while the hospital system significantly improved healthcare access after opening in 2010, Government believes further reform is necessary to improve affordability, sustainability and the range of services available within the Turks and Caicos Islands.

The briefing marked the Government’s most comprehensive explanation to date of its plans beyond the InterHealth contract, signalling that officials now see the transition as an opportunity to redesign healthcare delivery rather than simply replace one operator with another.

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News

Planning for Tomorrow: Why Sustainable Communities Begin with Good Planning

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Turks and Caicos – Every thriving community tells a story long before the first home is built. The placement of roads, the routing of utilities, the protection of natural resources and the provision of schools, healthcare and emergency services are all the result of decisions made through careful planning. While these elements are often taken for granted, they form the foundation of safe, functional and sustainable communities.

As populations grow and communities evolve, planning becomes increasingly important. It helps ensure that development takes place in locations that can support it, that infrastructure keeps pace with demand, and that public services remain accessible to those who depend on them. Good planning also considers the future, creating communities that can adapt to changing needs while preserving the quality of life enjoyed by current and future generations.

Where development occurs without adequate planning, however, the effects can be felt far beyond the boundaries of a single neighbourhood. Roads may be unable to accommodate emergency vehicles, utilities can become overstretched, and environmental resources may come under increasing pressure. Delivering public services in these circumstances often becomes more difficult and more costly, creating challenges that affect entire communities rather than individual properties alone.

For this reason, sustainable development can only emanate from careful planning. It must be ensured that homes, infrastructure and essential services develop together in a coordinated and responsible way. Every planning decision contributes to the broader picture of how communities function, grow and respond to future demands.

Supporting that process requires reliable information. Accurate data helps planners and policymakers understand where growth is occurring, identify emerging needs and make informed decisions about infrastructure, housing and public services. It also strengthens collaboration among government agencies by providing a shared understanding of the challenges and opportunities facing communities.

Within the Turks and Caicos Islands, this collaborative approach is reflected in the work of the Informal Settlements Unit (ISU), which supports a range of initiatives aimed at improving the understanding of informal settlement development. Through activities such as GIS mapping, the Social Needs Assessment Survey and collaboration with partner agencies, the ISU contributes valuable information that helps support evidence-based planning and long-term decision-making.

Strong communities are not built overnight. They are shaped through thoughtful planning, informed decisions and cooperation across government and the wider community. As the Turks and Caicos Islands population continues to grow, maintaining that focus will be essential to creating communities that are safe, resilient and equipped to meet the needs of generations to come.

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Bahamas News

Caught in the Net, Not Accused of Wrongdoing

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What the Attorney General must do now to protect Bahamian exports

Deandrea Hamilton | Editor

NASSAU, Bahamas — The United States’ decision to impose a 12.5 percent tariff on Bahamian exports is about more than higher costs for seafood, rum and other goods entering the American market. It is a warning that The Bahamas must move quickly to strengthen or clarify its legal framework governing forced labour and supply-chain enforcement.

The tariff, which takes effect July 24, is part of a sweeping U.S. trade action affecting 60 economies following a review by the Office of the U.S. Trade Representative (USTR). The review concluded that the listed countries have not adequately prohibited or enforced measures against goods linked to forced labour in global supply chains.

The action follows a recent U.S. Supreme Court ruling that invalidated an earlier series of Trump-era tariffs imposed under emergency powers. In response, the Trump administration shifted to a different legal authority—Section 301 of the Trade Act of 1974—using findings from a U.S. Trade Representative investigation into forced-labour compliance to support a new round of tariffs affecting 60 economies, including The Bahamas.

Importantly, the action does not accuse Bahamian businesses of using forced labour. Instead, it reflects the U.S. view that The Bahamas’ legal or enforcement framework does not yet meet the standard Washington expects.

That distinction matters.

The Attorney General’s Office now has the responsibility to lead the country’s legal response. That begins with determining precisely what concerns the U.S. Trade Representative identified, reviewing whether Bahamian law adequately addresses those concerns and, where necessary, recommending legislative or regulatory changes. If deficiencies exist, legal amendments and stronger enforcement could help position The Bahamas for removal from the tariff list.

The government may also seek formal discussions with U.S. officials while those reforms are undertaken, outlining a clear timetable for compliance and demonstrating that the country is committed to meeting international labour standards.

A Nassau Guardian front-page report on July 24 drew attention to the tariff action, prompting broader questions about why The Bahamas was included among the 60 economies affected by the U.S. trade measure and what steps are now needed to restore full confidence in the country’s trade framework.

For many Bahamians, the immediate concern will be the fisheries sector, one of the country’s largest export industries. Commercial shipments of lobster, conch, fish, crawfish and other products entering the United States could become more expensive because of the additional tariff, potentially affecting exporters’ competitiveness.

The broader lesson is that international trade increasingly depends not only on quality products, but also on strong business relationships and confidence in the legal systems that govern them.

For The Bahamas, this is less a finding of wrongdoing than a reminder that international credibility is earned through modern laws, effective enforcement and trusted partnerships. The challenge now is for the Attorney General’s Office to lead a swift legal review, identify any deficiencies and chart a clear path toward compliance so Bahamian exporters are not burdened any longer than necessary.

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