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Abandoned! 27 residents denied return to TCI, including babies; the Minister speaks out

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#Providenciales, Turks and Caicos Islands – July 2, 2020 – Safe accommodations and a rescue flight to return for stranded Turks and Caicos residents were among the plans on the table tonight after a Covid-19 repatriation exercise today went disturbingly wrong. 

Twenty-seven individuals were left behind in disbelief at the Sheltair private airport in Ft Lauderdale, South Florida as they watched their interCaribbean Airways chartered plane take off with no passengers on board. 

Entry for everyone, including new born babies and their mothers was denied by Turks and Caicos Health officials without explanation and at the last minute.

Once news of this shocking abandonment of Turks and Caicos people hit mainstream and social media; comments revealed widespread outrage and bewilderment about the Government’s handling of the return home of citizens and expatriate workers.

Though many have pointed their fingers at the government administration, we are told tonight that if it were the final decision of the Minister and PDM Administration, all 27 individuals would be back on Turks and Caicos soil.

“We are very much disappointed; especially with our people being out there in Florida where you have so many more cases (of Covid-19); they are at a higher risk being out there. So any flights coming with seats on it, we want to have our people to fill it as much as we can, to bring our people home,” said the Minister of Health, Edwin Astwood.

Edwin Astwood, TCI Minister of Health, file photo

In an interview this evening, the Minister confirmed to Magnetic Media that he was made aware of the denial of entry to 27 residents and citizens late Wednesday night.  The individuals, had either bought their own tickets or had airfare paid for by the National Health Insurance Plan, which arranged seats for returning patients. 

The response to the outcry for help was an immediate review the passenger list, after which he issued this recommendation:

“In reviewing the list of persons scheduled on the flight, the majority are NHIP patients and the remainder is in possession of a recent Covid-19 negative test result.  Also included are three mothers with newborn babies.  In addition, most stated that they would be able to quarantine at home (being in possession of their recent negative Covid-19 test).

I am recommending that the flight be granted leave to enter the TCI tomorrow afternoon, bringing the returning residents.”

With the Minister of Health on their side, the residents who had been previously informed their re-entry was denied were confident the repatriation flight would now take place.  However, those hopes were crushed and instead the terminal was an emotional mix of tears, frustration, anger and bitter disappointment for the passengers, their families and the interCaribbean Airways crew.

The Minister confirmed that his Wednesday night communication was dispatched, via email, to the Chief Medical Officer, who is Dr. Nadia Astwood and the Director of Environmental Health, who is Kenrick Neely, among others.

“Maybe the Health officials thought they were working in the best interest of the general public because of the capacity and our recent outbreak (of coronavirus).  That is what I am thinking that maybe they were thinking that they were acting in the public’s best interest by saying ‘no’ to this flight,” shared Minister Astwood.   

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The recommendation from the Minister, who is also a health professional, was rejected without notification, explanation or discussion.

“I thought persons would have taken the recommendation and go ahead with the flight, because I put myself on the line saying yes, that I would recommend that they do this flight.  The relevant health officers, whom the (Public and Environmental Health) Ordinance empowers to make the final decision didn’t agree with the flight coming in,” explained Edwin Astwood.

Minister Astwood confirmed that up to the time of our interview, he had still not been offered a reason for the denial of the flight by the CMO and EHD Director. 

The Minister did say that both officers have since been informed the situation their denial of re-entry has created will now cost the Government more money and has attracted considerable public backlash.

“We have the money that we can get a quarantine place. Now it will cost us the government much more in money and time, and funds are tight but it will cost us much more.”

It was also explained that knowing the details of this flight manifest in advance would have given the government administration more time to lobby for approvals and could have provided the opportunity to remove stumbling blocks.

“I have gotten other ministers involved; the Minister of Tourism, Immigration and the Premier are involved and we are seeing how we best we can sort out this problem and we have to do an investigation into what went wrong, why this happened at the ninth hour and why we were informed so late, yesterday evening.”

As for what happens tonight and when the residents can be brought home, Magnetic Media is informed that the National Health Insurance Board has been asked to offer assistance to residents until a rescue flight is arranged.

All stranded passengers are confirmed to have safe lodgings for the evening.

InterCaribbean Airways is ready to re-try the repatriation flight; requiring time to organize the mission and financial support from the Government to return for the individuals who remain stuck in Florida.

Magnetic Media is a Telly Award winning multi-media company specializing in creating compelling and socially uplifting TV and Radio broadcast programming as a means for advertising and public relations exposure for its clients.

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Cruise Decline Emerges as Turks and Caicos Tourism Watchpoint

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By Deandrea Hamilton | Editor

PROVIDENCIALES, Turks and Caicos Islands – While the Turks and Caicos Islands continues to celebrate growth in its high-value overnight visitor market, tourism data shared in April 2026 suggests another critical sector of the industry deserves closer attention.

Experience Turks and Caicos reported that stayover arrivals climbed five percent during the first quarter of 2026, with 203,587 visitors between January and March—10,557 more than during the same period in 2025.  March, traditionally the destination’s strongest month for overnight tourism, also posted a three percent increase over the previous year.

But tucked within the same report was another statistic moving in the opposite direction.

Cruise passenger arrivals fell by 16 percent during the first quarter, with 344,287 passengers visiting the destination compared to the same period in 2025.  Preliminary figures for March also showed a seven percent year-over-year decline to 116,911 passengers—even though the destination welcomed an additional cruise ship call during the month.

The report offered no explanation for the decline, placing its emphasis instead on the continued strength of the stayover market and a series of international marketing initiatives designed to sustain overnight visitor growth.

Among those efforts are a partnership with TravelView to distribute destination videos to more than 80,000 travel advisors across the United States, expanded engagement with travel professionals in the United Kingdom through the UNITE Caribbean programme, and increased participation in tourism trade shows in Canada and Latin America.

Those initiatives are aimed primarily at attracting overnight visitors—travelers who typically stay longer and generate significantly more spending within the local economy than cruise passengers.

However, the decline in cruise arrivals raises important questions, particularly for Grand Turk, where the cruise industry remains a major economic driver supporting taxi operators, tour companies, restaurants, retailers and other small businesses that depend heavily on ship calls.

Following publication of the report, Magnetic Media was informed that cruise arrivals have been trending downward, suggesting the first-quarter figures may not represent a one-time fluctuation but part of a broader pattern.

If that is the case, industry observers will be looking for answers.

The report does not indicate whether the decline reflects changes in cruise line deployment, smaller vessels serving Grand Turk, reduced passenger occupancy, itinerary adjustments, or increasing competition from other Caribbean destinations.

Whatever the cause, the contrast between the two sectors is striking.

One segment of the tourism industry continues to post record gains through expanded air service and targeted destination marketing. The other appears to be facing headwinds that have yet to be publicly explained.

For the Turks and Caicos Islands, where tourism remains the country’s economic engine, understanding the reasons behind diverging performance in the stayover and cruise sectors will be essential to long-term planning.

As the destination moves into the traditionally slower months of the tourism calendar, attention is likely to turn not only to sustaining growth in overnight arrivals but also to whether the Government and Experience Turks and Caicos can identify the factors behind the cruise slowdown and outline a strategy to reverse what now appears to be an emerging trend.

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FIRST FOCUS FOR PARNELL: “LISTEN”

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New PDM Leader says rebuilding the party begins with hearing its members—and the people.

 PROVIDENCIALES, Turks and Caicos Islands — Newly elected People’s Democratic Movement (PDM) Leader Doug Parnell says his first priority is neither launching attacks on the Government nor unveiling sweeping policy proposals.

Instead, he says his first assignment is simple.

Listen.

In his first interview since delegates elected him leader of the opposition party, Parnell told Magnetic Media that rebuilding the PDM begins by rebuilding trust—first within the party itself and then across the Turks and Caicos Islands.

“My first step is unity inside the party, then renewed connection with the people outside the party,” Parnell said.

Returning PDM Leader Doug Parnell once again takes the helm of a party seeking to recover from successive general election defeats and reconnect with voters who have repeatedly chosen the governing Progressive National Party.

Parnell says that work begins by listening.

His immediate plans include meetings with former party leaders, elected members, officers, candidates, caretakers, branch representatives, youth, women and supporters across the islands before expanding those conversations to the wider public.

“We must listen internally first, then take that same spirit of listening to the country,” he explained.

While many expected the new opposition leader to use his first interview to sharply criticize the Washington Misick administration, Parnell deliberately shifted the conversation away from partisan politics.

“I do not want to make this only about the PNP,” he said.

“The more important issue is what the people of this country are experiencing.”

Instead, he outlined what he believes are the issues weighing most heavily on the public: rising living costs, housing affordability, crime, pressures facing local businesses and uncertainty among young people about whether they have a meaningful future in their own country.

“The issue is not political quarrelling,” he said. “The issue is that too many people feel the country is moving, but they are being left behind.”

He also argued that a widening wealth gap has emerged and said the government has failed to adequately address it.

Asked why he decided to seek the party’s leadership again after spending years largely outside the political spotlight.

“I disagree with that characterization,” he responded.

He acknowledged that anyone involved in public life experiences moments of disappointment but said those moments should never outweigh one’s responsibility to serve.

“Frustration does not remove responsibility,” he said.

“I am not here for personal glory. I am here to steady the ship and help rebuild trust.”

That theme of stability and unity echoed throughout his responses.

Parnell repeatedly stressed that the leadership contest is now behind the party and that healing divisions must become the immediate focus.

“The contest is over. The work of unity begins now.”

He said delegates placed their confidence in him because they believed he understood the party’s history and was prepared to work with supporters and former rivals alike.

“We cannot afford division. We cannot afford bitterness,” he said, adding that the country deserves a serious and united opposition capable of holding any government accountable.

For Parnell, the task ahead extends beyond rebuilding party structures.

He says the PDM must become more visible, more connected and more responsive to the everyday concerns of Islanders.

“What I bring is steadiness, experience and a willingness to listen,” he said.

“The PDM has a proud history, but the public wants to see us more present, more united and more connected to the issues affecting their daily lives.”

The new leader insists the effort is larger than any individual.

“This is not about one man,” Parnell said. “It is about bringing the PDM together again so we can serve the people better.”

Whether that message resonates with voters will unfold over the months ahead.

For now, Doug Parnell has made one thing unmistakably clear.

His first order of business as leader of the People’s Democratic Movement is to listen.

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Paper Work Permit Applications End July 1 as TCI Goes Fully Digital  

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PROVIDENCIALES, Turks and Caicos Islands – The way employers apply for work permits in the Turks and Caicos Islands is about to change significantly, with the Government eliminating paper applications in favour of a fully online system beginning this week.

Effective Wednesday, July 1, all work permit applications must be submitted electronically through the Government’s Application Processing System (APS), according to the Ministry of Immigration and Border Services.

From that date, paper applications will no longer be accepted, marking one of the most significant administrative changes to the work permit process in recent years.

Previously, employers, applicants and authorised agents completed paper forms and submitted application packages, along with supporting documentation, through the Department of Employment Services for processing.

Under the new arrangement, applications and all supporting documents must instead be completed and uploaded through the APS portal.

The Ministry says the transition is another step in the Government’s broader digital transformation agenda and is intended to modernise immigration and employment services, improve operational efficiency, enhance customer service and provide a more streamlined and transparent application process.

Officials are encouraging employers and applicants to familiarise themselves with the online platform before the new requirements take effect and to ensure all supporting documentation is available when preparing applications.

Recognising that not everyone has ready access to computers or the internet, the Government has established APS application stations at all Department of Employment Services offices across the Turks and Caicos Islands. Members of the public who require computer access may use these stations during normal business hours.

The Ministry says the online platform is designed to strengthen the integrity of the work permit application process while making public services more accessible.

Persons requiring assistance with the new system are encouraged to contact the Department of Employment Services or visit one of the designated APS application stations.

While the digital application process is being promoted as a significant advancement in public service delivery, it remains unclear whether the move to a paperless system will also result in shorter wait times or more expeditious processing of work permit applications.

That may ultimately become the true measure of the system’s success as employers and applicants adjust to the new process.

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