#Providenciales, Turks and Caicos Islands – July 2, 2020 – Safe accommodations and a rescue flight to return for stranded Turks and Caicos residents were among the plans on the table tonight after a Covid-19 repatriation exercise today went disturbingly wrong.
Twenty-seven individuals were
left behind in disbelief at the Sheltair private airport in Ft Lauderdale,
South Florida as they watched their interCaribbean Airways chartered plane take
off with no passengers on board.
Entry for everyone, including new
born babies and their mothers was denied by Turks and Caicos Health officials
without explanation and at the last minute.
Once news of this shocking
abandonment of Turks and Caicos people hit mainstream and social media;
comments revealed widespread outrage and bewilderment about the Government’s
handling of the return home of citizens and expatriate workers.
Though many have pointed their
fingers at the government administration, we are told tonight that if it were the
final decision of the Minister and PDM Administration, all 27 individuals would
be back on Turks and Caicos soil.
“We are very much disappointed;
especially with our people being out there in Florida where you have so many
more cases (of Covid-19); they are at a higher risk being out there. So any flights
coming with seats on it, we want to have our people to fill it as much as we
can, to bring our people home,” said the Minister of Health, Edwin Astwood.
Edwin Astwood, TCI Minister of Health, file photo
In an interview this evening, the
Minister confirmed to Magnetic Media that he was made aware of the denial of
entry to 27 residents and citizens late Wednesday night. The individuals, had either bought their own
tickets or had airfare paid for by the National Health Insurance Plan, which
arranged seats for returning patients.
The response to the outcry for
help was an immediate review the passenger list, after which he issued this recommendation:
“In reviewing the list of persons
scheduled on the flight, the majority are NHIP patients and the remainder is in
possession of a recent Covid-19 negative test result. Also included are three mothers with newborn
babies. In addition, most stated that
they would be able to quarantine at home (being in possession of their recent
negative Covid-19 test).
I am recommending that the flight
be granted leave to enter the TCI tomorrow afternoon, bringing the returning
residents.”
With the Minister of Health on
their side, the residents who had been previously informed their re-entry was denied
were confident the repatriation flight would now take place. However, those hopes were crushed and instead
the terminal was an emotional mix of tears, frustration, anger and bitter disappointment
for the passengers, their families and the interCaribbean Airways crew.
The Minister confirmed that his
Wednesday night communication was dispatched, via email, to the Chief Medical
Officer, who is Dr. Nadia Astwood and the Director of Environmental Health, who
is Kenrick Neely, among others.
“Maybe the Health officials thought
they were working in the best interest of the general public because of the
capacity and our recent outbreak (of coronavirus). That is what I am thinking that maybe they
were thinking that they were acting in the public’s best interest by saying ‘no’
to this flight,” shared Minister Astwood.
Posted to Social Media
The recommendation from the
Minister, who is also a health professional, was rejected without notification,
explanation or discussion.
“I thought persons would have taken
the recommendation and go ahead with the flight, because I put myself on the
line saying yes, that I would recommend that they do this flight. The relevant health officers, whom the (Public
and Environmental Health) Ordinance empowers to make the final decision didn’t agree
with the flight coming in,” explained Edwin Astwood.
Minister Astwood confirmed that
up to the time of our interview, he had still not been offered a reason for the
denial of the flight by the CMO and EHD Director.
The Minister did say that both
officers have since been informed the situation their denial of re-entry has
created will now cost the Government more money and has attracted considerable
public backlash.
“We have the money that we can
get a quarantine place. Now it will cost us the government much more in money and
time, and funds are tight but it will cost us much more.”
It was also explained that knowing
the details of this flight manifest in advance would have given the government
administration more time to lobby for approvals and could have provided the
opportunity to remove stumbling blocks.
“I have gotten other ministers
involved; the Minister of Tourism, Immigration and the Premier are involved and
we are seeing how we best we can sort out this problem and we have to do an
investigation into what went wrong, why this happened at the ninth hour and why
we were informed so late, yesterday evening.”
As for what happens tonight and
when the residents can be brought home, Magnetic Media is informed that the National
Health Insurance Board has been asked to offer assistance to residents until a
rescue flight is arranged.
All stranded passengers are confirmed to have safe lodgings for the evening.
InterCaribbean Airways is ready
to re-try the repatriation flight; requiring time to organize the mission and
financial support from the Government to return for the individuals who remain stuck
in Florida.
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PROVIDENCIALES, Turks & Caicos Islands: — Beaches Turks and Caicos has refreshed the grounds of Enid Capron Primary School in Five Cays, Providenciales, ahead of the new school year, with a landscaping team from the resort, pruning and cutting back overgrown branches to give the campus a cleaner, safer look.
The project focused on the school’s exterior plantings, where tangled growth had begun to encroach on walkways and outdoor learning areas. The team spent time trimming hedges, thinning dense shrubs and removing deadwood to improve sightlines and airflow around the buildings.
Assistant Landscaping Manager, Kemar Jones said the work at Enid Capron is a regular priority for the department, which views community giving as a core part of its mandate. He noted that supporting local schools, particularly through hands-on environmental work, has long been a focus area for his team.
Jones, said the effort reflects the group’s wider commitment to the islands. “As a team, our goal is to give back to our communities and especially providing support for the environment and education,” Jones noted. “The team is always ready to share our skills with making the school environment more comfortable for our students and teachers.”
General Manager Deryk Meany framed the project as part of Beaches’ broader approach to working alongside the community beyond the resort gates. “At Beaches Turks and Caicos, we operate as a team not only within the confines of the resort but also with our communities,” Meany added. “Being able to share our varied skills is always our main focus. Providing a comfortable learning environment allows for a greater relationship with our educational collaborators.”
He added that the resort seeks opportunities to support range of school-based initiatives, from environmental and leadership clubs to creative programmes.
Minister of Education, Youth, Sports and Culture Hon. Rachel Taylor described the landscaping mission as a continuation of a long-standing relationship between the Ministry and Beaches Turks and Caicos. “This mission from our major private sector supporter, Beaches Turks and Caicos is a long standing activity,” Taylor said. “At Enid Capron Primary School, we are treated as family. Once we reach out to the resort, they have always responded in a positive way.”
Hon. Taylor said the support is particularly valuable in the areas of education and community development, where consistent private-sector engagement can amplify government efforts.
Nelene Swann, vice principal at Enid Capron Primary welcomed the refreshed grounds as a boost to morale before classes resume. “This is what true collaboration looks like,” she noted. “This is more than a facelift for the school. The team from Beaches Turks and Caicos has shown true commitment in adding to this learning environment for our students and teachers.”
She said the improved landscaping contributes to a more comfortable and inviting campus for all stakeholders. “This is a good way to start the new school year. This facelift will certainly make the facilities here at the school more appealing to our students, teachers and parents.
Turks and Caicos Islands, October 8, 2026 – Beaches Turks and Caicos Resort is deepening its long-standing collaboration with local craft vendors and transport operators, maintaining active support even during the off-peak season to sustain livelihoods and strengthen the islands’ tourism ecosystem.
Local entrepreneurs say the resort’s commitment is felt throughout the year, with particular emphasis on keeping businesses vibrant when visitor numbers dip. Veteran craft vendor Cassandra Gardiner highlighted the consistency that has become a hallmark of the association. “We are satisfied with the consistency shown by the resort and the local entrepreneurs,” Gardiner said. “During the slower season, they have taken the time to keep the entrepreneurial team active with customer service and marketing training workshops.”
The workshops, delivered in collaboration with the Sandals Foundation and the Sandals Corporate University, focus on practical skills such as product display, guest engagement and digital marketing-tools that help artisans convert resort traffic into steady sales even outside peak periods. The Cultural Marketplace, located adjacent to the property, continues to serve as a primary platform, while vendors are welcomed onto the resort grounds on scheduled days to reach a wider audience.
For local taxi associations, the resort’s backing translates into reliable business and sponsorship for community activities. Loftan Ellis, a veteran transport operator, described the support as “magical,” noting that Beaches is often the first to confirm sponsorship for association events and planned activities. “The consistency in business from Beaches Turks and Caicos Resort is one of the main reasons for us to maintain our livelihood while helping to build our primary industry, tourism,” Ellis added.
This alignment between resort operations and local transport providers helps stabilize income during quieter months, ensuring that drivers and small operators can remain active participants in the destination’s tourism value chain.
General Manager Deryk Meany framed this collaboration as central to the resort’s corporate social responsibility and philanthropic mission. “We remain committed to providing support to our environment and the communities that we serve,” Meany said.
He emphasised that growth at the property is intended to create shared opportunity. “As we grow, we will create greater opportunities for the people of the Turks and Caicos Islands to grow alongside us,” Meany said.
By maintaining training, market access and sponsorship across the calendar, the resort is helping to build resilience in a sector vulnerable to seasonality. For craft vendors and transport operators alike, this local support offers more than intermittent income; it provides a structured pathway to professionalise services, expand customer reach and contribute to a more diversified and sustainable local tourism economy.
Providenciales, Turks and Caicos Islands – Friday, 2nd October 2026: Invest Turks and Caicos officially opened Caya Hico Collective, the Grand Turk MSME Storefront, on Friday, September 18, 2026, marking a significant milestone in the Agency’s ongoing efforts to support local entrepreneurs, expand access to market opportunities, and strengthen the small business ecosystem.
Caya Hico Collective has been established as a dedicated retail space to showcase and sell locally made products, initially featuring entrepreneurs participating in the MSME Programme. As the initiative develops, there are plans to expand participation to include other small businesses producing locally made goods, including those not directly supported under the Programme. The storefront will provide local businesses with greater exposure and direct access to both residents and the thousands of visitors who arrive in Grand Turk each year creating stronger linkages between local entrepreneurs and the tourism economy. The store currently features fourteen (14) inaugural vendors, representing a diverse selection of local businesses and products from across the Turks and Caicos Islands.
Speaking on the significance of the initiative, Ms. Alexa Cooper, Chief Domestic Investment Officer, said:
“This storefront represents a practical and meaningful step in supporting our MSMEs by providing access to market, one of the most critical components of business growth. It is a space where local talent, creativity and entrepreneurship can be showcased, supported and connected with new customers.”
A Name Chosen by Grand Turk’s Youth
The name Caya Hico Collective was selected through the Grand Turk MSME Storefront Naming Competition, an initiative conducted in partnership with H.J. Robinson High School. Students were invited to propose an original name that reflected Grand Turk’s identity, culture and heritage while also being suitable for a storefront showcasing locally made products.
Following an independent judging process, Mauvarii Selver was selected as the competition winner for the submission Caya Hico Collective.
The name was recognised for its cultural and historical significance, distinctiveness and strong storytelling potential. “Caya Hico” is derived from the Lucayan term meaning “string of islands,” reflecting the archipelagic identity and heritage of the Turks and Caicos Islands. The use of “Collective” further reflects the purpose of the storefront: bringing together products from multiple local entrepreneurs under one shared retail platform. Together, the name Caya Hico Collective connects the Islands’ heritage with the initiative’s vision of bringing local businesses, products and creativity together in one space.
The naming competition provided students with an opportunity to participate directly in a real-world branding exercise and contribute to an initiative that will form part of Grand Turk’s commercial and tourism landscape.
Mauvarii was formally recognised during the opening ceremony, alongside the other students who participated in the naming competition, the inaugural MSME vendors, and key stakeholders whose contributions supported the successful development and opening of the storefront.
Angela Musgrove, Chief Executive Officer of Invest Turks and Caicos, added:
“Caya Hico Collective is more than a retail space. It reflects our continued focus on strengthening linkages between local businesses and the tourism sector, creating more opportunities for MSMEs to reach visitors, increasing sales and participate more fully in the tourism economy. At the same time, it gives visitors greater access to authentic products that reflect the creativity and culture of the Turks and Caicos Islands.”
Supporting Local Enterprise and Tourism Linkages
Caya Hico Collective is expected to serve as an important platform for local entrepreneurs by increasing the visibility of locally produced goods, creating additional sales opportunities and providing visitors with greater access to authentic products from the Turks and Caicos Islands.
Through the storefront, Invest Turks and Caicos aims to encourage residents and visitors alike to discover, purchase and support locally made products, while creating a stronger connection between entrepreneurship, culture and the visitor experience in Grand Turk. The initiative is intended to increase opportunities for local businesses to benefit from tourism activity by connecting visitors directly with locally made products that showcase the creativity and talent of entrepreneurs across the Turks and Caicos Islands. This forms part of Invest Turks and Caicos’ broader commitment to promoting economic diversification, sustainable business development and stronger linkages between local enterprises and the tourism sector.