TCI News
Budget Presentation of TCI Deputy Premier, April 2020
Published
6 years agoon
Mr. Speaker, Ministerial Colleagues, Colleagues on the other side, my good people of the great constituency of Five Cays, South Dock, and Chalk Sound, those listening via Radio Turks and Caicos and the World Wide Web, my fellow Turks and Caicos Islanders, a pleasant good morning.
Mr. Speaker, the Turks and Caicos Islands like the rest of the world is facing one of the most challenging health threats ever experienced in our Country’s history. This pandemic is unchartered waters for us Mr. Speaker, but thanks to the swift and decisive steps taken by my government over the past month, we have been able to mitigate most of the major potential fallout for our people thus far.
I wish at this time to register my profound thanks and appreciation to the Minister of Health and his team, as the leading agency in this fight, along with all our essential workers, inclusive of those persons working at the supermarkets, gas stations, banks and anyone else out there throughout the Turks and Caicos Islands, for their commitment and dedication to the health, safety, and wellbeing of our people.
Please know that your dedication to duty has not gone unnoticed and we salute you. Mr. Speaker, I must also publicly state how proud I am to be apart of this team, led by our Premier. Her steady hand, decisive actions and her willingness to seek counsel has proven to be just what this country needs, at this time. Mr. Speaker, I am today even more proud to be a Turks and Caicos Islander.
Mr. Speaker, as I rise to make my contribution to my Government’s 2020/2021 National Budget and to echo my support, I do so with a sense of pride and gratitude to the constituents and residents of my communities of Five Cays, South Dock and Chalk Sound, and indeed the entire Turks and Caicos Islands, who, just over three years ago, gave my government a clear mandate to govern these ‘Beautiful by Nature Turks and Caicos Islands’. Mr. Speaker, we do not take the trust and confidence that the people have put in us lightly and we will continue to do what we believe is in the best interest of all our people.
Mr. Speaker allow me to now give an account of my stewardship as Deputy Premier and of the Ministry of Infrastructure, Housing, Planning and Development and outline our plans for this financial year.
For the past year, my team and I have worked assiduously to ensure that the Government’s infrastructural development agenda is successfully implemented in a timely, efficient, and cost-effective manner. Mr. Speaker, I am grateful for my team’s efforts as they continue to rise to the challenge and deliver.
Mr. Speaker, like previous years, the Ministry of Infrastructure will not only have its own set of priority areas, but will continue to support the Capital Programs for all Ministries and Government departments.
PUBLIC WORKS
The engine that drives our Capital Program Mr. Speaker, is the Public Works Department, so I will begin here.
Having undergone a comprehensive change program, Mr. Speaker, the Public Works Department remains the Government’s main source of technical i.e. (Engineering, Architectural and Maintenance) expertise. The department continues to provide advice on costing, design, project management, and maintenance services, throughout government as well as managing the full slate of construction related Capital Projects.
Mr. Speaker, even in the absence of two critical positions, our Project Management Division contributed to the successful implementation of the Government’s development portfolio. Before I go into some of the highlights in this area, let me say how happy I am for the additional staff that will be hired as a result of the passage of this budget. Mr. Speaker, we will be adding to our team, in the Project Management Unit, a Structural Engineer and a Mechanical, Electrical and Plumbing Engineer, two Civil Engineers, two Project Managers and additional support staff. We welcomed these key additions to our staff complement.
Mr. Speaker, during the 2019/20 FY, this good PDM government tendered a total of 35 projects to the tone of $17.8M. Of that number, My Speaker, 32 projects reached valuation stage and were noted in Cabinet as of March 31, 2020 the end of the financial year.
Seven (7) projects were executed and have commenced with a total budget of US$2.48M namely:
- Governor Residence, Grand Turk –
$1,408,226.19
- Regatta Village, South Caicos – $198,903.87
- Booster Pump House Repairs, GDT – $49,942.50
- Dean’s Tank Repairs, Salt Cay – $57,114.15
- R.O. Plant Repairs, Salt Cay – $20,353.47
- Morgue for South Caicos – $198,000.00
- Repairs to Police Buildings Grand Turk Police Station – $482,370.38
Mr. Speaker, another seven (7) projects are at the execution stage and will commence with a total budget of US$6.593M.
- Repairs to Police Buildings Marine
Branch Office, Grand Turk – $293,332.84
- Repairs to Police Buildings, South Caicos Police Station – $432,868.70
- New Block for H.J. Robinson High School, Grand Turk – $2,022,618.35
- Consultancy for Construction of New Government Office Complex, Providenciales – $645,005.65
- Refurbishment of NJS Francis Building, Grand Turk $2,699,575.60
- Rehabilitation of Salt Shed, Salt Cay – $116,358.80
- DECR Building, Providenciales – $383,967.38
While the other eighteen (18) are being finalized by CCPMU and will be forwarded to PWD for execution shortly.
- Road Development Phase 5 – $2,654,757.75
- Madeira Way, Blue Hills
- Rigby Hill Road, Five Cays
- Sand Bar Street, Five Cays
- Lantern Way/Snake Hill Sub-Division, Blue Hills
- South Dock HWY section, Five Cays (From Fortis Roundabout to Five Cays Junction)
- New Block, Enid Capron Primary School -New Block Enid Capron Primary School – $2,060,000.00
- New Roof, Ianthe Pratt Primary School New Roof for Ianthe Pratt Primary School – $1M
- Conversion of PWD Building into Specialist Classroom for Adelaide Oemler Primary School – $175,000
- Boat Ramps Blue Hills – $71,226.88
- Boat Ramps Five Cays – $75,840.57
- Rehabilitation of Wharf – South Caicos Rehabilitation of Wharf – South Caicos – $450,000
- Equipment for PWD Community Signs – $100,590.17
- Improvement to Fish Fry Site Improvement to Fish Fry Site – $650,000
- Tourism Product Enhancement Program Tourism Product Enhancement Program – $660,000
- Domestic Port Restoration and Enhancement – Heaving Down Rock – $400,000
- Farmer Market Provo – $600,000
- Basketball Courts and Sporting Facilities – $300,000 (4 Lots, four separate contracts)
- Leeward Palms Green Park – $100,000
- Chalk Sound Green Park – $496,610.00
Mr. Speaker, coming out of this budget my Ministry will be managing 11 projects at a value of $10.6M for this financial year. Included in this list are:
- Backup Generators for all Government Essential Facilities – $1,896,000. Hurricanes shelters, detention center etc…
- Heavy Equipment for PWD- $600,000, road sweeper and equiptment to assist in hurricane restoration and cleanup.
- Vehicles for Government- $982,000, across a number of departments.
- Treasury Building GDT – $1,800,000
- Road Development Phase 6 – North Caicos- $2,000,000
- Blue Hills Craft Market – $650,000
- Upgrade of Public Tank – XSC- $750,000
- Reconstruction of Matthew Canal, Salt Cay – $450,000
- Consultancy Framework Agreement – $450,000, hiring of specialized expertises.
- Redevelopment of Five Cays Community Centre – $150,000
- Road Redevelopment Front Street GDT -$900,000
Mechanical Services Division
Mr. Speaker, under the Capital Program Phase Three, replacement vehicles, which included Minister’s vehicles, are all on island and have been cleared.
- Replacement vehicle Phase 3 K9 Unit.
This project is currently in contract stage.
- Replacement Vehicle Phase 3
This project is currently in evaluation stage.
- Farm Equipment – Heavy Equipment for preparing farm land.
This project is currently in evaluation stage.
Planning Department
Mr. Speaker, the Department of Planning continues to fulfil its mandate to facilitate sustainable national development in the Turks and Caicos Islands through effective land use planning and regulations, thereby ensuring the optimal utilization of our limited land resources. The Department has been quite busy during the last financial year:
- Processing a vast number of residential and commercial planning applications,
- Hosted a number of consultation meetings with developers.
- Inspections of Liquor, Business & Tobacco License sites.
- Illegal Development training, and seminars were conducted. Investigations, monitoring and enforcement activities were carried out. Mr. Speaker, these enforcement activities resulted in the department issuing over $100K in fines.
Mr. Speaker, another key achievement of the Department is the Amendment to the Physical Planning Ordinance which allows the Physical Planning Board to delegate authority to the Director of Planning, to approve the following minor development applications.
- Residential Planning Applications,
- Planning Applications to Display signs,
- Planning Application to erect boundary walls of more than three (3) feet six (6) inches high to a maximum six (6) feet
- The Subdivision of land of 6 parcels of less.
Mr. Speaker, applicants will no longer have to wait on the monthly scheduled PPB meetings for all types of applications to be processed. The benefit of this change is the ability to offer a fast-track service, thereby reducing the backlog of applications and reduction of the number of applications tabled at each board meeting. However, Mr. Speaker, should the Director refuse an application for development, the recommendation of such refusal will be submitted in writing to the board for consideration, and they will make a determination. Mr. Speaker, you would remember that this amendment was passed on Monday.
Preparation of the new National Physical Development Plan
Mr. Speaker, the working sessions of the EDSA Consultancy Team (who are preparing the National Physical Development Plan) began in January.
Ten members of EDSA visited the country in January and February of this year, as part of phase one, the data gathering phase and held a series of informative meetings with department heads and other relevant agencies involved in the preparation of the Plan. The team is expected back in country as soon as it is safe to travel.
Mr. Speaker, additional funding has been secured in the capital program, for the extension of the project coordinator and for the consultants, to prepare three (3) additional area development plans which is inclusive of Blue Hills. The contract for the National Physical Development Plan will expire end of October 2020.
Mr. Speaker, the Department has lost the services of the Deputy Director therefore, we will be recruiting for that position as soon as practical.
Mr. Speaker, the Department is actively involved in a number of major development projects which include:
- South Bank Development – In Long Bay, Condominiums, Marina, private Villas and Restaurant
- Andaz Hotel Development Outline Development Permission recently completed public Consultation for their EIA and is expected to submit Detailed Development Permission in the upcoming months.
- Ritz Carlton continues to progress and is about 40% completed; expected completion date is December 2021.
- The dredging of the North Caicos channel was recently approved, and works should commence shortly.
- Submissions of Windsong Hotel Development Phase two, off Grace Bay Beach which will be considered within the next two months.
Estates Management
I now turn my attention to Estates Management, Mr. Speaker, the Estates Management Department continues to lead in the identification and negotiation of suitable rental accommodations, manage Government Security contracts, as well as Government owned properties. This department is also responsible for the cleaning of all government properties and is currently in the process of preparing to privatize this service with continued oversight by this department.
During the 2019/20 Financial Year, the department successfully negotiated a number of new leases and led in relocations for:
- Social Development in Providenciales
- Public Works Department, Providenciales
- Road Safety Department, Grand Turk
- Accountant General Department, Grand Turk
- Kew Clinic into its new location.
We were also able to receive Cabinet approvals for the relocation of:
- Public Works Department, Grand Turk
- Domestic Fire Service, Providenciales.
- Library Service, Providenciales.
- Ministry and Department of Education, Providenciales.
- Ministry and Department of Education, Grand Turk.
- CITU (Computer Unit), Grand Turk.
Mr. Speaker, the department also engages in a number of activities geared towards promoting health and safety, and in this regard, a number of fire drills have been completed in Government schools. This will continue in the new financial year and will be extended to other government departments as well.

Mr. Speaker, we will be looking to complete several new leases and relocations for:
- Consolidation of Judicial Administration, Providenciales
- Police Headquarters, Providenciales
- Immigration, Customs and Road Safety Departments in their new location.
Mr. Speaker the department is preparing for the proposed consultancy for the Estate and Security Policies. Completion of these documents will enable TCIG to see great oversight with respect to the Estate and providing security services in general.
Mr. Speaker, with our team of hard-working, dedicated officers, the Office of the Deputy Premier and Ministry of Infrastructure, Housing, Planning and Development will continue its thrust towards providing strategic direction, policy, planning and administrative support to the development structure in the TCI.
HOUSING DEPARTMENT
Mr. Speaker, while we have suffered some delays in the recruitment of a director for this department, which inadvertently caused a delay in the full setting up and launch of this department, Mr. Speaker, I am committed to getting this department up and running as a matter of urgency. I will keep the country up to date on its progress.
MY CONSTITUENCY
Mr. Speaker, permit me to say a few words to my good people of Five Cays, South Dock and Chalk Sound. The voters of these communities are the reason that I am here serving in this honourable House. Many of the residents who have been on this journey with me, from the time I entered politics can attest that every time I offered myself to represent them, I have always prepared a Manifesto for my constituency. Mr. Speaker, the focus of my previous manifestos incorporated the ideas, vision, the hopes, and dreams of my constituents. Over the years, all this developed into a visionary concept I refer to as Operation Facelift.
Mr. Speaker, anyone familiar with my campaign has heard me consistently mention Operation Facelift. The roads, the upgrades to the community center, the primary health care offering, and the Five Cays Beautification projects are just some of the components of Operation Facelift. I have made commitments to my constituents and I will continue to work tirelessly until all commitments are delivered.
Mr. Speaker, Operation Facelift has several components, and I can proudly state that I have been busy addressing each of these components from my first year elected as the Deputy Premier and a Minister of Government. You see Mr. Speaker, as I prepare each budget address, I remember sitting in this Honourable House during the years 2012-2016, as a member of the opposition during budget sessions, and noting that Year after Year after Year after Year, that Five Cays was neglected by the former PNP Government. That is four years I mentioned Mr. Speaker. As I had said before Mr. Speaker, every Government, if they are fortunate enough to serve their full term, has 4 budgets to bring to the House of Assembly. Records will show that my constituency of Five Cays was never deemed important enough by the former PNP administration to be included in any of their 4 budgets they passed from 2012-2016.
Therefore Mr. Speaker, when the wonderful and hard-working voters of Five Cays demonstrated their confidence in me, and the PDM party on December 15, 2016, on a mandate of change. Mr. Speaker, I can truly say things have changed and continuing to change for the better, in Five Cays!
Mr. Speaker, I knew that this was my opportunity to address the pleas for better infrastructure, better image, to fix long existing problems for years, that my constituents wanted addressed. I represented all these areas as a former member of the opposition to the deaf ears of the former PNP administration. Mr. Speaker, these last 3 years and 4 months, I have been doing the work that the people of constituency sent me here to do. In my first year I resurfaced the road to sandbar street with grading works, and in partnership with a corporate citizen was able to beautify the entrance into Five Cays Proper and Chalk Sound by having proper landscaping installed around the Welcome Signs that I installed in those areas during my time in opposition. Mr. Speaker, I must state that the welcome to Five Cays sign has became the gold standard as I have seen this design used for various signs throughout the Grand Turk communities and soon will be prevalent in communities throughout Providenciales.
Mr Speaker, during last year’s Budget address, I told my constituents that three of their roads were going to be paved, namely the road to the radar station, Granny Hill, and Matilda way. Mr. Speaker, I can stand here today and state those roads are 99.9% completed. In addition to those roads, I have addressed a long-standing issue on South Dock Highway where water use to settle resulting in many accidents over the years and tragically the loss of life. That has now been fixed.
Mr Speaker, with support from the Ministry of Health, the Mobile Clinic has a schedule where they visit my community and address the basic health needs of residents requiring their services. We also have persons cleaning the community streets and regular pickups of the garbage.
Mr. Speaker, the items I have listed so far has resulted in more tourist venturing into Five Cays, more investment into my community by Turks and Caicos Islanders. More entrepreneurs like Katz Kitchen, Papa Cardi, Omar’s beach Hut, and Stephanie’s Kitchen offering their delicious meals. The local economy in Five Cays is on an upward trend. Mr. Speaker, this year’s budget continues to build on the last 3 years and 4 months initiatives. I have many residents reaching out to me asking when will their roads be paved ,and when will they have more street lights, and the simple answer is, as different phases of Operation Facelift continues to be rolled out, every area of Five Cays will be addressed.
Mr. Speaker, the projects for my constituency this year is a continuation of projects being delivered under Operation Facelift. Mr. Speaker, this good PDM government have already spent millions in Five Cays, South Dock and Chalk Sound the last three plus years and will be spending another $3M this year on projects such as:
- PROJECTS
- Roads – includes
- the area around the end of the airport, from the Fortis Roundabout to the Entrance of Five Cays
- Rigby Hill
- Sand Bar Street
- Five Cays Cemetery Entrance Wall – $20K
- New Block for Enid Capron Primary School – $1.9M
- A Boat Ramps for our local fishermen – $60K
- Chalk Sound Green Park $500K – Mr. Speaker, the residents of Chalk Sound and Silly Creek will be happy to hear, the land has been identified and the architectural work has been completed and tender has now been awarded.
- Roads – includes
- NEW
INITIATIVES
- Jetty for the Felix Morley Community Center. – $150K
- Sapodilla Bay Beach Access Development
- Additional Road maintenance works $150K
Mr. Speaker, I will continue work to fulfill all the phases of Operation Facelift and listen to the suggestions of my constituents to ensure we together continue to improve the image and quality of life in our communities.
CONCLUSION
Mr. Speaker, I want to thank you for your time, My Premier for her continued trust and confidence in me, the good people of my constituency for their continued support, and to all the people of the Turks and Caicos Islands. I end my contribution to this budget with the words “We have great challenges and great opportunities ahead, and with your help, we will meet them and make the story of this year a proclamation of the strength of our people, the resilience of our country and a testament of steady, progressive, visionary leadership of the People Democratic Movement. Mr. Speaker, we will make this year our best year.
May God continue to guide us and keep us safe and may he forever continue to bless these our Turks and Caicos Islands.
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Existing 2015 rates remain in effect following public pushback at town hall meeting
Turks and Caicos, May 12, 2026 – Businesses across the Turks and Caicos Islands now have until May 31, 2026, to complete payment of their business licence fees under the existing 2015 fee structure, after the government quietly stepped back from proposed increases which had triggered strong public concern earlier this year.
The clarification came in a March 30 notice issued by the Inland Revenue Department following a government town hall meeting held in
Providenciales, where residents and business owners sharply questioned the scale of proposed fee hikes, particularly for smaller Family Island operators.
In the notice announcing the commencement of the 2026 business licence renewal period, government confirmed:
“The existing fee structure implemented in March 2015 will remain in effect.”
Businesses renewing during the April 1 to April 30 application period will therefore continue paying under the current rate schedule while government reviews broader proposed amendments to the licensing framework.
Under the renewal arrangement, businesses are expected to submit applications during April, with payments due by May 31.
The issue had become increasingly contentious after details surfaced of substantial proposed increases affecting several business categories.
During the Providenciales town hall meeting, North Caicos businesswoman Rosemary Jolly publicly challenged the proposed hikes, arguing they would disproportionately impact businesses in North and Middle Caicos where economic growth and infrastructure continue to lag behind Providenciales.
Jolly highlighted examples including:
- property management fees proposed to rise from $750 to $1,000,
- small auto dealership fees jumping from $1,350 to $5,000,
- and car wash licence fees increasing from $125 to $500.
At the same meeting, Premier and Finance Minister Charles Washington Misick defended the broader review process, noting that the business licence framework had not undergone comprehensive revision since 2015 and arguing the changes were intended to modernize the system and better align fees with current economic realities.
The Premier also pointed to the absence of direct taxation in the Turks and Caicos Islands, describing business licence fees as one of government’s primary mechanisms for collecting public revenue from commercial activity.
Still, the latest Inland Revenue Department notice strongly suggests stakeholder concerns influenced government’s approach.
“The Government continues to consider stakeholder feedback and is working on amendments to the Business Licensing framework,” the March 30 statement said.
Further details on future changes are expected following completion of the legislative process.
Angle by Deandrea Hamilton. Built with ChatGPT (AI). Magnetic Media — CAPTURING LIFE.
News
TCI Premier Unveils $360 Million Borrowing Plan in London
Published
14 hours agoon
May 12, 2026
Territory to enter capital markets despite strong reserves and zero-debt reputation
Turks and Caicos, May 12, 2026 – The Turks and Caicos Islands is preparing to borrow approximately US$360 million through the global capital markets, a landmark financial move unveiled by Premier and Finance Minister Hon. Charles Washington Misick during a high-level investment address in London.
The borrowing programme — equal to more than half of the country’s recently approved roughly US$550 million national budget — signals
one of the most consequential fiscal shifts in modern Turks and Caicos history.
The announcement came during the Caribbean Council Annual Reception at the House of Lords on May 6, where Misick addressed UK investors, diplomats and business leaders on the territory’s economic future and investment strategy.
The Premier described the borrowing as part of a “medium-term borrowing program – the first in over a decade” aimed at financing infrastructure, housing, healthcare, education and the digitisation of government services.
Importantly, this was not the first indication of government’s intentions.
In April, during debate in the House of Assembly ahead of the Easter holiday weekend, Misick unexpectedly signaled that the country was preparing to enter the capital markets and confirmed government had already begun seeking a debt advisor to structure the borrowing arrangements.
“We can’t have a platinum credit card… and have no debt,” the Premier told Parliament at the time, arguing that the country’s strong financial position should now be leveraged to address long-standing national needs.
That early disclosure came with little public consultation and immediately raised questions about the scale and timing of the proposed borrowing.
Now, in London, the Premier has put hard numbers behind the vision.
The US$360 million financing proposal comes despite Turks and Caicos continuing to boast one of the strongest fiscal positions in the Caribbean region, including no existing public debt, approximately US$430 million in reserves and an “A-minus” sovereign credit rating with a positive outlook.
“By selectively leveraging its stellar credit profile, TCI aims to optimize its balance sheet,” Misick said in the London address, while insisting the territory would remain within “strict fiscal guardrails.”
The Premier told the London audience the borrowing would help fund:
- infrastructure expansion,
- housing access,
- healthcare,
- education,
- digitisation initiatives,
- fibre connectivity,
- national ID systems,
- and other major public investments.
The speech strongly suggests government is now transitioning from a conservative savings model toward a more aggressive development
financing strategy designed to accelerate modernization and economic diversification.
Misick also emphasized that Turks and Caicos is now seeking more selective investment partnerships, stating:
“We are no longer simply welcoming capital; we are curating it.”
While no lender or financing institution was publicly identified, the London presentation appears aimed at positioning the territory before international financial markets and institutional investors as government prepares to formally pursue the borrowing initiative.
The World Bank is headquartered in Washington DC, not London, though London remains one of the world’s largest global financial centres and a key hub for sovereign financing, institutional investors and international banking.
The proposed borrowing plan is expected to spark significant national discussion, particularly as residents continue raising concerns over infrastructure delays, digitisation setbacks, cost-of-living pressures and government execution capacity.
Still, the Premier argued the country can no longer afford delay.
The message from London was clear:
Turks and Caicos intends to use its financial strength not simply to preserve stability — but to finance transformation.
Angle by Deandrea Hamilton. Built with ChatGPT (AI). Magnetic Media — CAPTURING LIFE.
Education
TCICC Sets the National Standard: First Organisation in TCI to Earn ISO 9001:2015
Published
5 days agoon
May 7, 2026
Providenciales, Turks and Caicos Islands – 7 May 2026 – The Turks and Caicos Islands Community College (TCICC) has achieved ISO 9001:2015 Certification, marking a defining and historic milestone for both the institution and the nation.
TCICC is now the first organisation in the Turks and Caicos Islands to be certified to this internationally recognised Quality Management
System (QMS) standard. While three other organisations within the country hold ISO certifications in different standards, TCICC stands as the first and only organisation to achieve ISO 9001:2015 certification, the global benchmark for quality management and continuous improvement.
This achievement positions TCICC not only as a national leader, but as a forward-thinking institution deliberately building a future grounded in excellence, accountability, and global relevance.
A Defining Moment in Institutional and National Transformation
ISO 9001:2015 certification affirms that TCICC operates with structured, measurable, and continuously improving systems that ensure the consistent delivery of high-quality academic and administrative services.
This milestone is the result of a rigorous, institution-wide transformation that has strengthened:
- Consistency and quality of academic and administrative services
- Student and stakeholder satisfaction
- Operational efficiency and transparency
- Risk management and compliance frameworks
- Evidence-based, data-driven decision-making
More than a certification, this achievement reflects a disciplined commitment to excellence and reinforces TCICC’s role as a catalyst for human capital development and national progress.
Excellence in Execution: An Institution-Wide Achievement
The certification was led by the College’s Quality Assurance Unit under the leadership of Mrs. Venessa Buchanan-Williams, whose strategic direction and disciplined execution were instrumental in achieving this milestone.
Supported by a cross-functional team of process owners across all divisions, the initiative represented a truly institution-wide effort. From
academic affairs to student services, human resources, finance, IT, marketing, and operations, every unit contributed to embedding a culture of quality, accountability, and continuous improvement.
Mrs. Buchanan-Williams, Quality Assurance Manager and Project Lead, stated:
“ISO 9001:2015 required more than documentation. It required transformation. It challenged us to examine how we work, how we serve, and how we improve. What we have built is not a system for certification, but a system for sustained excellence.”
Leadership Perspective: Excellence by Design
Dr. Candice Williams, President and Chief Executive Officer of TCICC, described the achievement as a transformational milestone:
“This is not simply the attainment of a certification. It is the institutionalisation of excellence. At TCICC, we have made a deliberate decision that quality will not be incidental; it will be engineered, measured, and continuously improved. Achieving ISO 9001:2015 certification signals to our students, partners, and the nation that TCICC is operating at internationally recognised standards, while remaining deeply committed to national development. As we advance our vision of becoming the first choice for education and training in the Turks and Caicos Islands and beyond, this milestone ensures that our foundation is not only strong, but globally competitive.”
Governance Commitment to Quality and Accountability
Chair of the TCICC Board of Governors, Mrs. Sheba Wilson, highlighted the governance perspective:
“The Board remains committed to ensuring that TCICC operates with the highest levels of accountability, transparency, and excellence. Achieving ISO 9001:2015 certification as the first organisation in the Turks and Caicos Islands to do so is a clear demonstration that the College is not only meeting expectations, but setting new benchmarks for institutional quality within the region.”
National Recognition and Government Endorsement
The Honourable Rachel Marshall Taylor, Minister of Education, Youth, Sports and Culture, commended the College:
“This achievement represents a significant step forward for the Turks and Caicos Islands. TCICC has demonstrated that our national institutions can operate at the highest international standards. As the first organisation in the country to achieve ISO 9001:2015 certification, the College is setting a powerful precedent for quality, accountability, and excellence across all sectors. This milestone strengthens confidence in our education system and underscores TCICC’s vital role in developing the human capital needed to drive national growth and competitiveness.”
Embedding a Culture of Continuous Improvement
ISO 9001:2015 is not an endpoint; it is a framework for sustained excellence. Through its Quality Management System, TCICC will continue to:
- Conduct structured internal audits and management reviews

- Proactively identify and mitigate risks
- Enhance stakeholder satisfaction through responsive service delivery
- Strengthen governance and accountability mechanisms
- Drive innovation in teaching, learning, and institutional operations
This ensures the College remains agile, responsive, and future-ready in an evolving global education landscape.
Positioning TCICC for the Future
As the first organisation in the Turks and Caicos Islands to achieve ISO 9001:2015 certification, TCICC is strategically positioned to:
- Expand regional and international partnerships
- Increase student enrolment and stakeholder confidence
- Enhance global competitiveness
- Lead national dialogue on quality assurance and institutional excellence
This milestone demonstrates that TCICC is actively shaping the future of education and institutional excellence in the Turks and Caicos Islands and beyond.
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