#Nassau, The Bahamas – March 19 – 2020 —- The National Insurance Board (NIB) has activated its Business Continuity Plan (BCP) to address potential business disruptions, which may come as a result of COVID-19. NIB has been in contact with the National Coordinating Committee to ensure that the necessary actions are consistent with the national response.
From Bahamas Ministry of Health
NIB’s BCP is at the Orange Alert stage which concentrates on streamlining processes to protect the most vulnerable customers, such as the elderly, and to limit risks to staff. These changes will ensure that critical services continue to be provided, while ensuring the safety and health of our staff and customers. These measures are in addition to actions already taken to promote staff awareness and education of COVID-19 and upgrades to hygiene and cleaning regimes.
Suspension of Face-to-Face Verification Face-to-face pension verifications will be suspended until further notice. NIB will not prioritize suspension of benefits due to non-verification. For convenience, the verification form (B.75b) is available on NIB’s website, nib-bahamas.com. Beneficiaries who are able to may submit their completed forms electronically at verification@nib-bahamas.com email or, if possible, make use of drop boxes available at NIB offices.
NIB will also be using other modalities to confirm continuing eligibility as required by Regulation 13(2) of the National Insurance (Benefit and Assistance) Regulations. Additionally, the verification hotline, 502-1556, is available to answer questions.
From Bahamas Ministry of Health
Assignment of Bank Accounts for Benefit Payments While the majority of payments to NIB’s beneficiaries are made via direct deposit to bank and credit union accounts, some claimants have elected to receive their benefits via cheques. The National Insurance Board, as per its Business Continuity Plan, now strongly urges that all persons who receive benefit or assistance payments via cheques complete the Direct Deposit form, found on NIB’s website, to designate a bank or credit union account to facilitate continued payments in the event of a business disruption due to COVID-19. Please ensure that you are providing the full and correct account details (branch and account number) rather than the debit card number.
The completed Direct Deposit Form, together with account details, should be emailed to directdepositform@nib-bahamas.com as the preferred method; however, forms may also be received at Local Offices, where a drop box will be provided. An acknowledgement of your request, will be sent within 72 hours.
Registration for Employer Self Service (ESS) Portal NIB’s cashier services remain open for customers to pay NIB contributions at this time; however, in preparation for a business disruption, employers are urged to sign up for the Employer Self Service portal by emailing your request to ess@nib-bahamas.com and compliance@nibbahamas.com.
An ESS representative will guide you through the employer set-up process. You will be able to submit your contribution statements (C10 forms) and pay online via credit card via the portal. Cheque payments can also be submitted through the NIB cheque drop box or RBC online. Other payment arrangements are being finalized including instructions for wire payments.
Suspension of Face-to-Face Interview for New Claims Submissions NIB Customer Service Departments throughout The Bahamas remain open at this time. However, in our efforts to promote social distancing, claim forms will be collected, but the face-to-face interview that usually accompanies the submission of claims will be suspended until further notice. Customer Service representatives will telephone customers should additional clarifications be necessary. Claims will be acknowledged within 72 hours. Completed claim forms and supporting documents may also be emailed to customerservice@nib-bahamas.com (preferred method).
Temporary Suspension of NIB Smart Card Renewals NIB will temporarily suspend the expiration date for all NIB Smart Cards until further notice and the need for card renewals. NIB has contacted the financial institutions, utilities companies and government agencies which rely heavily on NIB’s Smart Card for identification purposes to advise that with immediate effect, all NIB issued Smart Cards should continue to be considered as valid, irrespective of the expiration date (and without the renewal security decal). These agencies have been provided with a hotline number and email to confirm the validity of any Smart Card presented. NIB advises that the National Insurance number of a person is unique and never changes. NIB further reminds that its Smart Card does not imply legal immigration status in The Bahamas. Proof of immigration status can only be verified by an appropriate immigration card/document.
NIB will continue to issue new Smart Cards for those with lost or stolen cards and first time cardholders for as long as it is practical and medically safe. Any further changes will be advised.
NIB will issue additional operational changes during the Orange Alert stage and encourages customers to visit www.nib-bahamas.com and Facebook for updates.
NIB Alert System – NIB COVID-19 Alert Stages:
ALERT NATIONAL THREAT LEVEL NIB’s RESPONSE
YELLOW COVID-19 threat to The Bahamas is imminent. NIB institutes internal BCP protocols.
ORANGE COVID-19 is confirmed in The Bahamas. NIB’s operations streamlined to protect those most vulnerable to COVID-19 outbreak and to limit risk to staff. Offices are open with amended operations procedures. Details will be available via website, Facebook and public notification systems.
RED COVID-19 warnings issued for businesses requiring them to alter normal operating procedures. Potential office closure with NIB’s core services offered through alternative channels. Details will be available via website, Facebook and public notification systems.
GREEN Outbreak in The Bahamas is deemed to be under control. Offices re-open and business resumes normal operations.
Contact: Tonique Williams | Public Relations Manager | tonique.williams@nib-bahamas.com | 242. 397. 3599
Magnetic Media is a Telly Award winning multi-media company specializing in creating compelling and socially uplifting TV and Radio broadcast programming as a means for advertising and public relations exposure for its clients.
NASSAU, Bahamas — Caribbean Bottling Company (CBC), local producers of Coca-Cola and Dasani products, is proud to once again support Basketball Smiles for their 27th year.
Upholding its corporate pillar of community outreach, CBC proudly donated $2,000, over 75 cases of Dasani, Powerade and Sprite, reusable Powerade water bottles and numerous marketing materials.
The annual sporting summer camp offers free basketball and life skills training to Junior and High School students.
Basketball Smiles’ mission of developing leadership qualities while fostering children’s academic achievement and self-esteem aligns perfectly with CBC’s commitment to supporting and empowering youth.
Jazmin Darling, Assistant Marketing Manager for Caribbean Bottling Company shared why the company continues to support this program each year.
“At CBC, we believe investing in our youth is one of the greatest ways to strengthen our communities. We’re proud to support Basketball Smiles each year because it goes beyond the game. This program champions healthy lifestyles, positive values and brighter futures. It’s a privilege to play a role in helping these young athletes reach their full potential each year,” she shared.
Sam Nicholls, Basketball Smiles Camp President and Founder expressed.
“Caribbean Bottling Company is an incredible partner. We are truly grateful for their generous support, which will go a long way in making a positive impact on the lives of our campers,” Nicholls expressed.
CBC is always ready to lend its support toward initiatives and programs that uplift young Bahamians. The impact Basketball Smiles makes on the community is undeniable and is why CBC remains a historic sponsor.
For more information on sponsorship, events and new products, visit www.cbcbahamas.com today.
CWS brand representative for Bottega and Excellsior wines posing with attendees enjoying glasses of Bottega Gold Prosecco at the National Art Gallery of The Bahamas.
NASSAU, Bahamas — Caribbean Wines and Spirits (CWS), The Bahamas’ premier wine and spirits distributor is thrilled to once again lend its support to Transforming Spaces (TS).
CWS is a proud historical partner of the annual art week which highlights Bahamian art and art spaces. Under this year’s theme, “Chasing Light” Transforming Spaces and Caribbean Wines & Spirits created a memorable art experience.
To mark 21 years of the upliftment and exposure of culture and Bahamian art, CWS offered award winning wines St. Francis, Rebellious, Bottega and Excellsior; premium spirits, Cross Keys Gin, El Tequileno Tequila, Angostura Rum and Nemiroff Vodka, along with the newly added Coors Light Beer from its portfolio.
To kickstart the annual art week, CWS delighted attendees with a tasting of globally renowned Bottega Wines at TS’ Poetry Jam, held at ICE Bahamas. Throughout the event, Bottega brand representatives shared tasting notes, ideal pairings, and insights into the brand’s portfolio.
During the highly anticipated Saturday and Sunday tours, CWS showcased its premium products at select art galleries.
Attendees enjoyed Rebellious and St. Francis wines at The Current: Baha Mar Art Gallery and Museum, Bottega and Excellsior wines at the National Art Gallery of The Bahamas, Coors Light beer at the University of The Bahamas Pro Gallery and hand-crafted Schweppes mixes featuring Cross Keys Gin, El Tequileno Tequila, Angostura Rum and Nemiroff Vodka at CAB Gallery & Studio.
Throughout the two-day tour, CWS product specialists enriched the experience by providing a deeper appreciation for their exceptional beverage portfolio.
Members of the Transforming Spaces Committee expressed their appreciation towards CWS’ support after another successful art week.
“Transforming Spaces is deeply grateful for the continued support of Caribbean Wines & Spirits over the years. Their partnership has become such an important part of the TS experience, helping us create welcoming and vibrant moments for our audiences across the tour weekend. From signature wines and cocktail bars to refreshments at gallery stops and pop-up events, their contribution brings an added sense of hospitality, celebration, and connection to the journey through Bahamian contemporary art.” — TS2026 Committee.
Caribbean Wines & Spirits is proud to partner with Transforming Spaces in supporting and elevating the voices and works of Bahamian artists and looks forward to strengthening this partnership for years to come.
To learn more about CWS’ involvement in the community, follow on social media @caribbeanwinesandspirits or visit the website at www.cwsbahamas.com today.
What the Attorney General must do now to protect Bahamian exports
Deandrea Hamilton | Editor
NASSAU, Bahamas — The United States’ decision to impose a 12.5 percent tariff on Bahamian exports is about more than higher costs for seafood, rum and other goods entering the American market. It is a warning that The Bahamas must move quickly to strengthen or clarify its legal framework governing forced labour and supply-chain enforcement.
The tariff, which takes effect July 24, is part of a sweeping U.S. trade action affecting 60 economies following a review by the Office of the U.S. Trade Representative (USTR). The review concluded that the listed countries have not adequately prohibited or enforced measures against goods linked to forced labour in global supply chains.
The action follows a recent U.S. Supreme Court ruling that invalidated an earlier series of Trump-era tariffs imposed under emergency powers. In response, the Trump administration shifted to a different legal authority—Section 301 of the Trade Act of 1974—using findings from a U.S. Trade Representative investigation into forced-labour compliance to support a new round of tariffs affecting 60 economies, including The Bahamas.
Importantly, the action does not accuse Bahamian businesses of using forced labour. Instead, it reflects the U.S. view that The Bahamas’ legal or enforcement framework does not yet meet the standard Washington expects.
That distinction matters.
The Attorney General’s Office now has the responsibility to lead the country’s legal response. That begins with determining precisely what concerns the U.S. Trade Representative identified, reviewing whether Bahamian law adequately addresses those concerns and, where necessary, recommending legislative or regulatory changes. If deficiencies exist, legal amendments and stronger enforcement could help position The Bahamas for removal from the tariff list.
The government may also seek formal discussions with U.S. officials while those reforms are undertaken, outlining a clear timetable for compliance and demonstrating that the country is committed to meeting international labour standards.
A Nassau Guardian front-page report on July 24 drew attention to the tariff action, prompting broader questions about why The Bahamas was included among the 60 economies affected by the U.S. trade measure and what steps are now needed to restore full confidence in the country’s trade framework.
For many Bahamians, the immediate concern will be the fisheries sector, one of the country’s largest export industries. Commercial shipments of lobster, conch, fish, crawfish and other products entering the United States could become more expensive because of the additional tariff, potentially affecting exporters’ competitiveness.
The broader lesson is that international trade increasingly depends not only on quality products, but also on strong business relationships and confidence in the legal systems that govern them.
For The Bahamas, this is less a finding of wrongdoing than a reminder that international credibility is earned through modern laws, effective enforcement and trusted partnerships. The challenge now is for the Attorney General’s Office to lead a swift legal review, identify any deficiencies and chart a clear path toward compliance so Bahamian exporters are not burdened any longer than necessary.