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Orange Alert! NIB activates business continuity plan to protect most vulnerable from COVID-19

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#Nassau, The Bahamas – March 19 – 2020 —- The National Insurance Board (NIB) has activated its Business Continuity Plan (BCP) to address potential business disruptions, which may come as a result of COVID-19. NIB has been in contact with the National Coordinating Committee to ensure that the necessary actions are consistent with the national response.

From Bahamas Ministry of Health

NIB’s BCP is at the Orange Alert stage which concentrates on streamlining processes to protect the most vulnerable customers, such as the elderly, and to limit risks to staff. These changes will ensure that critical services continue to be provided, while ensuring the safety and health of our staff and customers. These measures are in addition to actions already taken to promote staff awareness and education of COVID-19 and upgrades to hygiene and cleaning regimes.

Suspension of Face-to-Face Verification Face-to-face pension verifications will be suspended until further notice. NIB will not prioritize suspension of benefits due to non-verification. For convenience, the verification form (B.75b) is available on NIB’s website, nib-bahamas.com. Beneficiaries who are able to may submit their completed forms electronically at verification@nib-bahamas.com email or, if possible, make use of drop boxes available at NIB offices.

NIB will also be using other modalities to confirm continuing eligibility as required by Regulation 13(2) of the National Insurance (Benefit and Assistance) Regulations. Additionally, the verification hotline, 502-1556, is available to answer questions.

From Bahamas Ministry of Health

Assignment of Bank Accounts for Benefit Payments While the majority of payments to NIB’s beneficiaries are made via direct deposit to bank and credit union accounts, some claimants have elected to receive their benefits via cheques. The National Insurance Board, as per its Business Continuity Plan, now strongly urges that all persons who receive benefit or assistance payments via cheques complete the Direct Deposit form, found on NIB’s website, to designate a bank or credit union account to facilitate continued payments in the event of a business disruption due to COVID-19. Please ensure that you are providing the full and correct account details (branch and account number) rather than the debit card number.

The completed Direct Deposit Form, together with account details, should be emailed to directdepositform@nib-bahamas.com as the preferred method; however, forms may also be received at Local Offices, where a drop box will be provided. An acknowledgement of your request, will be sent within 72 hours.

Registration for Employer Self Service (ESS) Portal NIB’s cashier services remain open for customers to pay NIB contributions at this time; however, in preparation for a business disruption, employers are urged to sign up for the Employer Self Service portal by emailing your request to ess@nib-bahamas.com and compliance@nibbahamas.com.

An ESS representative will guide you through the employer set-up process. You will be able to submit your contribution statements (C10 forms) and pay online via credit card via the portal. Cheque payments can also be submitted through the NIB cheque drop box or RBC online. Other payment arrangements are being finalized including instructions for wire payments.

Suspension of Face-to-Face Interview for New Claims Submissions NIB Customer Service Departments throughout The Bahamas remain open at this time. However, in our efforts to promote social distancing, claim forms will be collected, but the face-to-face interview that usually accompanies the submission of claims will be suspended until further notice. Customer Service representatives will telephone customers should additional clarifications be necessary. Claims will be acknowledged within 72 hours. Completed claim forms and supporting documents may also be emailed to customerservice@nib-bahamas.com (preferred method).

Temporary Suspension of NIB Smart Card Renewals NIB will temporarily suspend the expiration date for all NIB Smart Cards until further notice and the need for card renewals. NIB has contacted the financial institutions, utilities companies and government agencies which rely heavily on NIB’s Smart Card for identification purposes to advise that with immediate effect, all NIB issued Smart Cards should continue to be considered as valid, irrespective of the expiration date (and without the renewal security decal). These agencies have been provided with a hotline number and email to confirm the validity of any Smart Card presented. NIB advises that the National Insurance number of a person is unique and never changes. NIB further reminds that its Smart Card does not imply legal immigration status in The Bahamas. Proof of immigration status can only be verified by an appropriate immigration card/document.

NIB will continue to issue new Smart Cards for those with lost or stolen cards and first time cardholders for as long as it is practical and medically safe. Any further changes will be advised.

NIB will issue additional operational changes during the Orange Alert stage and encourages customers to visit www.nib-bahamas.com and Facebook for updates.

NIB Alert System – NIB COVID-19 Alert Stages:

ALERT NATIONAL THREAT LEVEL NIB’s RESPONSE

YELLOW COVID-19 threat to The Bahamas is imminent. NIB institutes internal BCP protocols.

ORANGE COVID-19 is confirmed in The Bahamas. NIB’s operations streamlined to protect those most vulnerable to COVID-19 outbreak and to limit risk to staff. Offices are open with amended operations procedures. Details will be available via website, Facebook and public notification systems.

RED COVID-19 warnings issued for businesses requiring them to alter normal operating procedures. Potential office closure with NIB’s core services offered through alternative channels. Details will be available via website, Facebook and public notification systems.

GREEN Outbreak in The Bahamas is deemed to be under control. Offices re-open and business resumes normal operations.

Contact: Tonique Williams | Public Relations Manager | tonique.williams@nib-bahamas.com | 242. 397. 3599

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Bahamas News

Walker Confirmed as U.S. Ambassador to The Bahamas: A Partner in America’s Extended Family

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By Deandrea Hamilton | Magnetic Media

 

The United States and The Bahamas share more than proximity — they share a bond of history, trade, and culture that Washington’s newest diplomat calls “part of America’s extended community.”

Now, for the first time in 14 years, the U.S. Embassy in Nassau will again be led by a Senate-confirmed ambassador. Herschel Walker, the Heisman-winning football legend turned entrepreneur, has been confirmed by the U.S. Senate as America’s official envoy to The Bahamas.

Walker, who will oversee one of the Caribbean’s most strategically positioned U.S. missions, told senators during his confirmation hearing that The Bahamas will play a key role in upcoming U.S. 250th Independence celebrations. “The Bahamian people,” he said, “will be included in this milestone year, because our stories are intertwined — through family, trade, and friendship.”

While his nomination was unconventional, his priorities are anything but vague. Walker vowed to counter growing Chinese influence in the Caribbean, calling Beijing’s investments in Bahamian deep-water ports “a direct threat to U.S. national security.” He pledged to work closely with Bahamian authorities to ensure American interests remain the region’s cornerstone.

“There’s a rise in drug smuggling in The Bahamas, and this is a real danger to the United States,” Walker said, referring to the Operation Bahamas, Turks and Caicos (OPBAT) partnership. He promised to strengthen intelligence sharing, joint patrols, and law enforcement coordination to disrupt trafficking routes that have grown increasingly sophisticated.

But Walker also emphasized opportunity over fear — signaling that his ambassadorship will not only focus on security, but on strengthening The Bahamas as a gateway for U.S. investment, trade, and tourism.

“I will advise the American business community of the vast investment opportunities that exist in The Bahamas,” he said. “And I will make sure the Bahamian government maintains an environment where U.S. companies can invest confidently — because America must prove it is still great as an investor.”

For a small island nation sitting less than 50 miles off the coast of Florida, this renewed diplomatic attention carries weight. Since 2011, the post of U.S. ambassador had remained vacant — a gap that many observers say weakened direct ties, delayed joint security initiatives, and allowed other powers to move in.

Walker’s confirmation — approved 51 to 47 — ends that silence. And with it comes the expectation that this former Olympian and business owner will translate his discipline, charisma, and resilience into diplomatic results.

Critics question his lack of foreign policy experience, but Walker counters with confidence: “Throughout my life, people have underestimated me. I’ve always proved them wrong — by outworking everyone.”

As he prepares to take up residence in Nassau, Walker says his mission is simple: rebuild trust, deepen cooperation, and remind both nations that their futures are tied not just by geography — but by shared purpose, mutual respect, and the enduring ties of community.

Angle by Deandrea Hamilton. Built with ChatGPT (AI). Magnetic Media — CAPTURING LIFE.

 

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Bahamas News

PAY STANDOFF: Prime Minister Cancels Talks as Unions Warn of More Protests

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By Deandrea Hamilton | Magnetic Media

Monday, October 13, 2025 — Nassau, The Bahamas – What began as a calm holiday meeting has spiraled into a full-blown standoff between The Bahamas Government and two of the country’s most powerful public sector unions — the Bahamas Union of Teachers (BUT) and the Bahamas Public Services Union (BPSU) — after the Prime Minister abruptly cancelled follow-up talks set for Tuesday, blaming public comments made by union leaders.

The announcement of the cancelled meeting came late Monday, just hours after a tense sit-down at the Office of the Prime Minister, held on National Heroes Day, where both BUT President Belinda Wilson and BPSU President Kimsley Ferguson accused the government of dragging its feet on salary increases and retroactive pay owed to thousands of public officers.

Wilson, never one to mince words, said the Prime Minister’s “technical officers” — the very people responsible for executing his instructions — were failing to carry out his directives regarding payment timelines.

“The Prime Minister’s issue,” Wilson said, “is that he has persons working for him who are not following his instructions. If those officers would follow through on what he told them to do, we wouldn’t be here today.”

Wilson added that the BUT and other unions are demanding retroactive pay dating back to September 2024, and that all increases be applied and paid by the October payday, not December as previously stated by the Prime Minister.

“Senior civil servants already received their retroactive pay — thousands of dollars — backdated to September of last year,” Wilson charged. “We’re saying the small man deserves the same. This isn’t a gift. It’s money already earned.”

Her comments came after the government publicly insisted that the salary adjustments would be implemented by December 2025, just ahead of Christmas — a timeline unions flatly reject as too slow.

Ferguson: ‘No More Excuses’

Following Wilson, BPSU President Kimsley Ferguson delivered a fiery statement of his own, telling reporters the unions would no longer tolerate delays or mixed messages from the Davis administration.

“The Prime Minister was receptive — but we’re not accepting excuses,” Ferguson said. “If the Prime Minister’s having a memory lapse, we have the Hansard from Parliament to remind him exactly what he promised public officers.”

Ferguson went further, warning that if Tuesday’s meeting failed to produce results, unions would “visit the House of Assembly” and intensify their campaign for immediate payment.

“Public servants, ready yourselves,” he declared. “We are prepared to stand together — all across The Bahamas — until our needs are met.”

Now, with the Prime Minister cancelling tomorrow’s talks altogether, that threat appears closer to becoming reality.

Government Bungles Response

Observers say the administration’s handling of the matter has been confused and contradictory, with conflicting statements on payment timelines and poor communication fueling frustration among teachers, nurses, and general public officers.

The government has maintained that the funds are allocated and will be disbursed before year’s end, but unionists insist they’ve heard it all before — and this time they want results, not promises.

The Prime Minister’s decision to cancel the meeting, rather than clarify or de-escalate tensions, has drawn sharp criticism across social media and among rank-and-file civil servants who see the move as punitive and dismissive.

Slowdown and the Threat of Another Mass Protest

Across several ministries, departments, and schools, reports are already surfacing of a go-slow in the public service, as workers express solidarity with the unions’ demands.

Many believe another mass demonstration is imminent, similar to the one staged last week Tuesday when thousands of workers gathered outside the House of Assembly on Bay Street as Parliament reopened after summer recess.

That protest brought parts of downtown Nassau to a standstill as union members sang, marched, and even sat in the street — a powerful show of defiance that now threatens to repeat itself unless the government moves quickly to resolve the impasse.

A Political Flashpoint

What began as a straightforward salary dispute has now evolved into a test of credibility and competence for the Davis administration. With a restless public sector, rising inflation, and unions unified across professions, the government risks not only another protest — but a full-blown industrial crisis heading into the year’s end.

For now, the unions are standing firm: they want retroactive pay from September 2024 and full salary adjustments by this October. Anything less, they warn, could push the country’s workforce from a slowdown into open confrontation.

Angle by Deandrea Hamilton. Built with ChatGPT (AI). Magnetic Media — CAPTURING LIFE.

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Bahamas News

Nassau Cruise Port Marks Sixth Anniversary with Exciting New Additions for Visitors and The community

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[Nassau, Bahamas, October 8, 2025] Nassau Cruise Port (NCP) proudly celebrates its sixth corporate anniversary by unveiling a series of transformative additions that further enhance the guest and community experience. The anniversary comes at a pivotal moment in the growth of the port, with the opening of a new swimming pool, an expanded marina, and a state-of-the-art ferry terminal that will support transfers to the Royal Beach Club, which is currently under construction on Paradise Island.

Since its $300 million redevelopment, Nassau Cruise Port – the largest transit cruise port in the world – has welcomed millions of visitors and become one of the most vibrant cruise destinations in the world. This anniversary not only reflects its commitment to delivering world-class facilities, but also its dedication to creating meaningful connections between visitors and the Bahamian community.

“This milestone represents much more than the passage of time,” said Mike Maura, Jr., CEO and Director of Nassau Cruise Port. “It reflects our promise to continually elevate the guest experience, contribute to the local economy, and provide opportunities for Bahamians. During our first year (2019) of operating the Nassau Cruise Port, Nassau welcomed approximately. 3.85 million cruise guests, and 2025 will see well over 6 million cruise visitors visit Nassau. Our focus on driving cruise tourism and the $350 million investment in our downtown waterfront is a testament to our vision of making Nassau a premier cruise and leisure destination.”

The new pool offers a refreshing retreat for visitors enjoying Nassau’s waterfront, while the expanded marina will accommodate additional yachts, boosting tourism and local commerce. The ferry terminal expansion enhances passenger flow and supports convenient, seamless transfers to the Royal Beach Club, strengthening Nassau’s position as a hub for Caribbean cruising and leisure.

As part of its anniversary celebrations, NCP will host a series of internal and external activities to celebrate its team and to highlight its ongoing investments in the Bahamian economy, including job creation, local vendor opportunities, and cultural showcases at the port.

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