Connect with us

TCI News

FortisTCI Celebrates Professional Growth & Development with Staff Promotions 

Published

on

#Providenciales, May 16, 2019 – Turks and Caicos – Seventeen staff promotions and two senior transitions at FortisTCI, see employees throughout the company take on new responsibilities as of April 1 and May 1. These promotions also underscore the company’s people management and human resource development strategy, through which FortisTCI focuses on evaluating and rewarding performance and creating fulfilling and challenging career opportunities for its employees.

Within the Operations Division, Alvejes Desir has been promoted to Director of Energy Production. His move into this senior management role is a part of the company’s succession plans. Mr. Desir most recently served as Manager of Plant Control and Electrical Maintenance and in his new role leads the company’s plant operations, fuel procurement, and engineering services. He is also the Chairman of the company’s Hurricane Preparedness Committee.

Alden Smith, the former Director of Grand Turk Operations also transitions into a new role and will lead the development of the company’s Transmission and Distribution Standards. Mr. Smith will be based in Providenciales.

Eight other employees in the Operations Division were also promoted, including former Superintendent of North and Middle Caicos Operations Durell Landy. Mr. Landy is now the Manager of North & Middle Caicos Operations with responsibility for leading the operations, generation, and transmission and distribution systems in North and Middle Caicos. Former Collections and IT Specialist Delma Graham is now the Supervisor of Customer and IT Services. Mrs. Graham now has responsibility for directing Grand Turk customer service operations, including billing, metering, collections, and customer care.

Former Junior Energy Production Engineer TeAndra Thomas is now an Engineer I with responsibility for providing engineering support for energy production activities. Former Transmission and Distribution Engineering Assistant Caltricia Hamilton-Evans is now a Civil Engineer I with responsibility for delivering in-house civil and structural engineering oversight and other support services within the Operations Division.

Former Mechanical Technician I Glenroy Grant is now a Mechanical Technician II and will be responsible for carrying out preventative and corrective repairs to plant mechanical equipment and other company assets. Maxo St.Vill, having served as an Electrical Technician I, is promoted to an Electrical Technician II and is responsible for carrying out preventative and corrective repairs to plant electrical equipment. Tavardo Smith, who previously served as an Electrical Technician II is now an Electrical Technician III with responsibility for higher level maintenance and repairs, as well as installation of generating units and associated equipment in the generating stations. Former Environmental and Safety Specialist Eustace Musgrove, in his new role as Senior EHS Safety Coordinator, has responsibility for the maintenance of the company’s Environmental Health and Safety (EHS) Management System.

Three employees within the Innovation, Technology and Strategic Planning Division have been promoted to new roles. Former Jr. Business Analyst TeAnn Thomas was promoted to Resource Planning and Utility Analytics Officer. In her new role, Miss Thomas will supervise the enterprise-wide implementation of utility analytics and optimization of the analytics and big data technology. She will also play a leading role in the implementation of the company’s Resilient National Energy Transition Strategy (R-NETS), and continue to provide macro-economic analysis to the senior management team.

Garrett Jones previously served as Supervisor of Enterprise Technology Solutions. In his new role as Manager of Enterprise Technology Solutions, Mr. Jones will guide the implementation of enterprise technology (ET), including the enterprise resource planning system (ERP), customer information system (CIS), and the meter data management systems (MDMS). Former Information Technology Services Supervisor Jerry Clerveaux is now Manager of Information and Communications Technology (ICT) Services. Mr. Clerveaux’ s new responsibilities include managing a team of five in achieving planned ICT projects, maintenance of assets such as network hardware, ICT software, telecommunication systems, as well as offering operational and technical support.

Five promotions within the Corporate Services Division see former Senior Accountant Richard Gibbs become the Supervisor of Financial Reporting. Mr. Gibbs is responsible for the preparation of annual financial statements, fiscal monitoring, implementation of budgetary controls, and interdepartmental analyses and assistance. Former Financial Accountant Leonardo Patrick will serve as a Senior Financial Accountant. Mr. Patrick’s new responsibilities include leading accounting research, enhancing internal processes on financial reporting, and assisting in the development and preparation of financial models and reports.

Stephanie Dean, who formerly served as Senior Customer Service Representative, now has responsibility for overseeing new service requests, account applications, and account terminations. As the new Customer Experience Specialist, Ms. Dean will also provide guidance and train staff on customer connection processes and procedures.

Former Corporate Communications Officer Dwyane Krzanowski is now Senior Corporate Communications Officer. In his new role, Mr. Krzanowski will be responsible for leading the company’s web maintenance and graphic design initiatives, including ad production and brand standards. Kayla Lightbourne, who previously served as Junior Corporate Communications Officer is now Corporate Communications Officer and Community Outreach Coordinator. In her new role, Miss Lightbourne will assist with managing the company’s social media platforms, and serve as chief liaison for the company’s corporate social responsibility program, including planning and execution of community and stakeholder activities.

Speaking about the promotions, FortisTCI President & CEO Eddinton Powell said, “The energy landscape has changed drastically over the past ten years, and continues to evolve at lightning speed. In this changing environment, it is essential to have the right talent in the right places in the organization. In an industry that remains mostly dominated by males, we are proud to be a part of the advancement of two female engineers – some of the few in the region.”

Mr. Powell continued, “As we sit on the edge of a new energy landscape in the Turks and Caicos Islands, and as we work to meet the needs of the nation today and into the future, the continued investment in, and focus on our people will be required. I extend well-deserved congratulations on behalf of the FortisTCI family to those who will serve in new roles.

Photo Captions: FortisTCI President & CEO Eddinton Powell (front left) and Senior VP of Corporate Services Ruth Forbes (front right) with staff promoted to new roles in April and May 2019.

Left to right (front): Eddinton Powell, Leonardo Patrick, Kayla Lightbourne, TeAnn Thomas, TeAndra Thomas, Dwyane Krzanowski, Stephanie Dean, and Ruth Forbes. Left to right (back): Garrett Jones, Eustace Musgrove, Tavardo Smith, Jerry Clerveaux, Richard Gibbs, Caltricia Hamilton, Maxo St.Vill, Glenroy Grant, Alvejes Desir. Not pictured: Delma Harvey and Durell Landy.

Release: FortisTCI

Continue Reading

News

DEPARTMENT OF TOURISM REGULATIONS INTRODUCES “RATE YOUR RIDE” SYSTEM FOR TOURISTS VISITING THE TURKS AND CAICOS ISLANDS

Published

on

FROM THE MINISTRY OF TOURISM

 

Providenciales, Turks and Caicos Islands, 27th March, 2024 – Providenciales, Turks and Caicos Islands: The Department of Tourism Regulations is proud to unveil the “Rate Your Ride” system, a new initiative designed to enhance the vacation experience for tourists exploring our picturesque islands.

The “Rate Your Ride” system empowers tourists to provide valuable feedback on the quality of transportation services they receive while visiting the Turks and Caicos Islands. Through an easy-to-use online form, tourists can rate factors such as cleanliness, comfort, safety, and professionalism of drivers, helping us to assure the highest quality of service standards across all modes of transportation.

By participating in the “Rate Your Ride” system, tourists play a crucial role in shaping the future of transportation services in the Turks and Caicos Islands. Their feedback will enable us to identify areas for improvement and ensure that every visitor enjoys safe, comfortable, and convenient travel throughout their stay in the Turks and Caicos.

The code will also be publicly accessible through the cooperation of volunteer drivers who will make the rating code available in their vehicles. Flyers and stickers displaying the code will be distributed at hotels, resorts and airports. The mandated display of these codes is expected to align with the rollout of our tourism regulations in 2025.

For more information about the “Rate Your Ride” system and other initiatives by the Department of Tourism Regulations, please visit gov.tc/tourismregulations/or contact us via telephone at 946-4970 and email at tourismregulations@gov.tc.

Continue Reading

News

THE DEPARTMENT OF BEHAVIOURAL HEALTH SERVICES CONDEMNS RECORDING OF PERSONS WHO ARE IN CRISIS

Published

on

FROM THE MINISTRY OF HEALTH AND HUMAN SERVICES

 

Providenciales, Turks and Caicos Islands, 27th March 2024– The Department of Behavioral Health Services is appealing to the general public to refrain from recording and circulating videos of persons who may appear to be experiencing a mental health crisis. Anyone can experience a mental health crisis at some point in their life. According to the World Health Organization, 1 in 4 people will experience a mental health problem in any given year. Persons may struggle with very common conditions such as Anxiety and Depression or be diagnosed with more serious conditions like Bipolar Disorder or Psychosis.

“There are a lot of misunderstandings about various mental health conditions and how they may manifest. In addition, there are a number of negative perceptions and misconceptions that society exhibits towards people with mental health problems. However, just as we would show care and concern for someone diagnosed with Cancer, or any other physical illness, in the same way, we need to be as caring and helpful to persons with mental illnesses”– stated Director of the Department of Behavioral Health Services, Dr. Alicia Malcolm.

The Department is urging the public to call the following numbers if you see someone who appears to be experiencing a mental health crisis:

338-5473/338-3616: Providenciales, North or Middle Caicos

338-3614/338-3612: Grand Turk, South Caicos, Salt Cay

338-6301: Nights and Weekends

If someone is putting themselves or someone else in immediate, serious risk of harm, call 911.

The Department of Behavioral Health services is here to help and provides the following services which are free and confidential:

Location of above services:

o             Sam Harvey Building, Down Town, Providenciales,

o             Primary Health Care Department, Cheshire Hall Medical Center, Providenciales 

o             Department of Behavioural Health, Duncombe Alley, Grand Turk

 

Let’s all do our part in creating a community where people with mental health problems feel respected, supported and cared for. 

For additional information, please visit the Ministry of Health’s Facebook page on https://www.facebook.com/tciministryofhealth/ or the Department of Behavioral Health Services Faceebook on https://www.facebook.com/TCIDBHS/.

Continue Reading

News

Breaking Ground: TCI Could Lead in Regional Communication Standards

Published

on

Cardiff, Wales, United Kingdom, 27th March 2024: The PR, marketing, and communications sector is poised for potential growth and could lead the Caribbean region in terms of industry standards says Damian Wilson. Wilson’s suggestion comes after the release of a new research report into the current trends and future direction of the sector as a possible emerging industry in the Turks & Caicos Islands (TCI).

Wilson is the report’s author, which conveys the findings of research which he initiated. “One of the key research results is the considerable optimism by industry practitioners and government alike, with persons seeing growth potential. I believe that we can become regional leaders in this field. I believe that one of the initiatives that could be used to do this is by establishing a ‘TCI Centre of Communications Excellence’ within the TCI Community College. Such an institute would be dedicated to communication and media innovation with a particular focus on digital communications and ICT,” says Wilson.

He further explained, “I believe that the PR, marketing, and communications sector, like much of the country, is at a crossroads and could have an even greater impact on our socio-economic fabric. Some may have concerns about our small size, but I believe this makes us far more agile than our neighbours. All in all, any potential growth must be underpinned by new investments, professional development, and a strategy to integrate the sector into the broader economy.”

Wilson also said that he sees his research as a first step in understanding our own industry sectors in the TCI and would love to see more profound research and analysis conducted. He’s hoping that the report will spark discussion along those lines. The report is entitled ‘Current Trends and Future Direction: A Preliminary Report on the PR, Marketing, and Communications Sector in the Turks & Caicos Islands’. Anyone wanting a copy of the report can contact Damian Wilson via his email, damian.wilson.pr@gmail.com.

Continue Reading

FIND US ON FACEBOOK

TRENDING