TCI News
Turks and Caicos Collection Staff Awards
#Providenciales, February 7, 2019 – Turks and Caicos – The beach deck of Beach House, the turquoise waters of the TCI and that famous tropical trade breeze formed the perfect backdrop for the Turks and Caicos Collection Staff Awards on Tuesday, February 5, 2019. The ceremony recognized the OUTSTANDING achievements and 10 years of dedication of their staff. The event re-enforced the important role of the staff to the overall success of the company and the tourism sector generally.
Imperial Laundry Long Service Awardees
n the presence of members of the senior management, CEO of Waterloo Holdings Ltd (WIHL) Mrs. Caroline Van Scheltinga commented that this ceremony is held quarterly as a tradition of appreciation and encouragement to the staff and in recognition of their loyalty and devotion to hard work. CEO Van Scheltinga told staff that they all do so many things that blow her away every day with the delivery of exceptional service and that with any other team the goals and accomplishments might just not have been possible, but you all make me realize we can do anything together.
Emphasizing team work, Mrs. Caroline Scheltinga said “Teamwork gives us the edge that makes winners out of all of us. Thank you for everything. Thank you for making each day of work something we can all be proud of.”
Director of Human Resource Wayne Garland echoed the sentiments of the CEO in his remarks stating that our human resources are our assets we’re most proud of. “Like a circle, the pursuit of excellence has no end. We salute your unwavering commitment to outstanding performance each day.
Armando Pizzuti, Vice President of Hospitality Services expressed thanks to staff of the Collection and remarked, “The success of our organization is a direct result of your efforts and dedication. Your commitment to quality and personal and professional integrity is the differentiating factor that sets us apart from our competition.”
A proud VP of Hospitality Services with obvious admiration congratulated the resort teams. He went on to say “Today, we celebrate you, your individual and collective contributions to our success, and we look forward with great expectancy to many more good years to come.”
TCC staff will be honoured in five categories of awards:
- Resort Shining Star
- Supervisor of the Quarter
- Employee of the Quarter
- Heart of Hospitality
- Manager of the Quarter
Additionally, nine staff will be honoured for their long service to Turks and Caicos Collection. These staff members have dedicated ten years (or more of committed, loyal and exemplary service to the company which has contributed to the organisation’s overall success.
The long service awardees are:
- Marie Dorelus 15 years Imperial laundry
Zandley Anderson 15 years Imperial laundry- Ardene Mullings 14 years Imperial Laundry
- Ricardo Santos 11 years Imperial Laundry
- Alejandro Cuadra 11 years Imperial Laundry
- Hendrika Arthur 10 years WIHL
- Roselande D’Aout 10 years Alexandra Resort
- Riguad Donus 10 years Imperial Laundry
- Yohlean L. Smith 10 years Alexandra Resort
ALEXANDRA RESORT-3rd QUARTER HONOUREES
FARAR BOSICAULT -Resort/Hotel Shining Star. You are truly deserving of this award as you are indeed a shining star.! Congratulations Farar for being a shining star and bringing us joy!
REGINALD FORBES -Supervisor of the Quarter
This supervisor is nominated for outstanding performance in the 3rd quarter because of consistency and dedication to service excellence. Congratulations Reggie Forbes!
Alexandra Resort Staff
JOSIANNE DUMME-Employee of the Quarter
Always on time, works well with others, always willing to learn new things stay back when ask too and goes the extra mile. Congratulations Josianne! You’re a Shining Star!
CLERVIL TEODEL – Heart of Hospitality
This individual possesses the best never say NO attitude. You are a Rockstar and we wouldn’t be able to be a successful as we are without you. Congratulation Clervil “Artist” Teodel.
LILLA WILLIAMS – Manager of the Quarter
Being a veteran in her field, she produces results; instead of giving excuses she provides solutions. Congratulations Lilla “Lil” Williams.
ALEXANDRA RESORT- 4th QUARTER HONOUREES
LUCKSON BLANFORT – Resort/Hotel Shining Star
You are a fantastic employee who always shows up to work on time. Congratulations Luckson “LUIGI” Blanfort!
NATALIA URBE – Supervisor of the Quarter
You lead with great enthusiasm and good ethical behaviour. Congratulations Natalia Urbe we are thankful for your dedication and hard work.
DERRICKA DAMES – Employee of the Quarter
A hard-working individual with great determination that will to go above and beyond to ensure that our guests are satisfied. Congratulations Derricka for becoming a leader and ensuring guests and colleagues are satisfied at all times.
RENANTE PEDOR – Heart of Hospitality
This individual is nominated for their outstanding performance in providing service to guests, pride in their work and performs with little supervision. Congratulations Renante Pedor! We love you and appreciate you.
- LATISHA- Manager of the Quarter
BEACH HOUSE – 3rd QUARTER HONOUREES
DeWAYNE BOGLE -Resort/Hotel Shining Star
It is not only your colleagues who enjoy and appreciate the service you provide but also the guests who continuously rave about you friendly and professional approach. Congratulations Dewayne Bogle for your hard work and dedication.
LATOYA HARRIS-Employee of the Quarter
Beach House Staff
You are very dependable, hardworking, fun and loving. With your attitude and work ethics you will go very far in the hospitality industry. Congratulations Latoya Harris please continue to be the dedicated individual that you are.
REBBY BUKING – Manager of the Quarter
We would like to commend this manager for her outstanding and consistent work at Beach House over the last year. We see an abundance of potential in you and we’re excited about what your future in this industry can become. Congratulations Rebby Buking!
BEACH HOUSE – 4th QUARTER HONOUREES
ALBERTO VOLORIO-Employee of the Quarter
You have been nominated for Employee of the 4th quarter based on your personality and willingness to always work hard without fail. Congratulations Alberto Vilorio from the entire Beach House team!
MAYRA REYES – Manager of the Quarter
You have worked extremely hard developing and delivering our all-inclusive concept ensuring our concept is up to standard. You demonstrate only the best work ethics and understand what it takes to deliver upscales service. Congratulations Mayra Reyes for your tremendous contribution!
BLUE HAVEN RESORT – 4th QUARTER
ANGELINA AUGUSTINE- Resort/Hotel Shining Star
Your “radiant morning smile” is always noted in the TripAdvisor comments made by guest. You perform your role with high efficiency and dependency. Congratulations Angelina Augustine for always ensuring breakfast is a delight for all our guests!
ROSANYILI GARDINER – Supervisor of the Quarter
In many ways you have exceeded the requirements and expectations for this award. You are hardworking, dependable, honest, talented and a dedicated individual. Congratulations Rosanyili Gardiner
CHEF PERRY ACOSTA – Heart of Hospitality
Your commitment to total guest satisfaction is always noted by the quality of products produced. Your superiors describe you as a true team player who is always willing to fill in whenever someone is absent. Your calm demeaner, team loyalty and creative skills makes you deserving of this heart of hospitality award. Congratulations
Blue Haven Staff
Chef Perry Acosta from the entire Blue Haven team!
O’NEIL RILEY– Manager of the Quarter
You possess excellent leadership qualities and is respected by the entire Blue Haven Team. your passion for serving guest is evident by the raving reviews found on trip advisor. One guest describes you as someone who “creates memorable experiences”. Congratulations O’Neil Riley!
BLUE HAVEN MARINA – 3rd and 4th QUARTERS
TIFFANY HANDFIELD – Employee of both Quarters
You work excellent and professionally with the team as well as our clients. You handle many tasks and challenges without hesitation and is never afraid to seek assistance and put into practice the new knowledge obtained-an quality which is very critical in our industry. Congratulations to 3-time employee of the quarter winner Tiffany Handfield!!
AMBERGRIS CAY – 4th QUARTER HONOUREES
CAROLEAN PADUA – Resort/Hotel Shining Star
Dependable, organised, always sincere and very professional. Positive attitude, respectful and doesn’t shy away from new duties. A brilliant career ahead of her in the industry. Congratulations Carolean!
SHAUN AUSTIN -Supervisor of the Quarter
Your knowledge, skills willingness to help others and your dedication has positively impacted the entire team. You are a true champion with a tireless commitment to serving guests, owners and colleagues. Congratulations Shaun! Well done!
CARMEN SMITH-Employee of the Quarter
Ambergris Cay Staff
A great leader, caring employee and colleague, warm heart and great sense of honour. A dedicated employee who works hard every single day to ensure guests’ needs are met. Congratulations Carmen! Thank you!
CLAUDE AGENOR – Heart of Hospitality
Goes beyond what is expected of him, great attendance and always strives to be accurate and detailed. Congratulations to Claude!
FRANCISCO HODGE– Manager of the Quarter
An incredible work ethic and never misses work! Kind, courteous and a team player. A walking billboard for Ambergris Cay and the Turks and Caicos Collection. Don’t change Francisco. Congratulations! Thank you.
TCC MOST MENTIONED EMPLOYEE (TripAdvisor)
PEJOE CESAIRE
With over 50 mentions during January to December 2018 this employee was most deserving of this award. Some of the comments guests made were:
“You always had a smile and understood our jokes.” “You did an amazing job taking care of us, you were the friendliest staff.” “Special shout out to our favourite person, you were fantastic. Your upbeat personality shone and you were always making sure my father in law was taken care of.” “You are super fun and the kids thought it was great when you jumped in the pool fully clothed to help with the volleyball game. Thanks to you we will be back!” “Ask for him, he is the best!”
Let’s hear it for Pejoe Cesaire of the Alexandra Resort the most mentioned employee for 2018.
The winner of this award is selected based on the number of positive mentions received from guests on TripAdvisor. The winner of the award with receive a certificate, round trip ticket for two (2) to New York and cash prize.
Release: Peak Consulting Ltd.
PROVIDENCIALES, Turks & Caicos Islands: — Beaches Turks & Caicos continues to lead the way in sustainability by cultivating a
culture of environmental stewardship across the Turks and Caicos Islands. Through the introduction of biodegradable alternatives, agricultural education and community partnerships, the resort is setting a new standard for eco-conscious hospitality. As part of its ongoing sustainability mission, the resort has replaced single-use plastics and certain chemicals with compostable, biodegradable products derived from natural sources, to reduce pollution and minimize the resort’s carbon footprint.
“At Beaches Turks & Caicos, sustainability is woven into every part of the guest experience,” said Managing Director, James McAnally. “From the products we use to the relationships we nurture, our goal is to make responsible environmental choices that benefit our guests, team members and the wider Turks and Caicos community.”
The resort also practices on-site composting, recycling fruit and vegetable waste from its kitchens to enrich soil and sustain its lush
landscaping. This closed-loop system reduces waste and promotes biodiversity across the property.
Beyond the resort, Beaches collaborates with local partners including schools, government agencies and NGOs to extend green education into the wider community. Through the Sandals Foundation, the resort supports projects such as the installation of water filtration systems, tree-planting activities and biodegradable workshops. Schools like Enid Capron Primary have expanded their farming projects and integrated agricultural science into their curriculum thanks to this partnership. Beaches also leads regular coastal cleanups and reforestation drives which inspires residents and students to play an active role in protecting their environment. “The Earth Guardian volunteers take pride in giving back to our schools and the communities we serve,” noted Public Relations Manager, Orville Morgan. “These initiatives create a sense of shared responsibility that strengthens both our communities and our natural resources.”
With its commitment to biodegradable innovation, sustainable education and environmental action, Beaches Turks & Caicos continues to set the benchmark for biodiversity and sustainability in the Turks and Caicos Islands.
Photo Captions
1st insert: Beaches Turks and Caicos and the Sandals Foundation celebrate with students at the Enid Capron Primary School in a Reading Road Trip experience where guests and students get to experience a cultural melting pot of activity.
2nd insert: Beaches Turks and Caicos resort Simone Woodfine from the Bar Department prepares to plant a tree at one of our schools to celebrate the mission of providing a healthier environment for the Turks and Caicos Islands
TCI News
Turks and Caicos Corporate Community Join Beaches Resort to Raise Funds for Jamaica’s Hurricane Melissa Relief
Turks and Caicos Islands, December 17, 2025 – Corporate partners in and around Providenciales recently joined Beaches Turks and
Caicos Resort raising over US $54,000 to support Jamaica’s Hurricane Melissa Relief effort. The fundraising dinner, aptly titled, ‘One Caribbean, One Family, One Love’ saw over eighteen companies gather on Friday, December 12 to support the recovery of families and the rebuilding of communities affected by the category 5 storm.
“When our Caribbean family calls, we will respond with love,” said Deryk Meany, General Manager of the Beaches Turks and Caicos resort. “Today it is Jamaica that is affected, but tomorrow, it could be the Turks and Caicos or another neighbouring island. We are committed to serving our brothers and sisters and are deeply grateful to everyone who have donated to the cause.”
Since the passage of Hurricane Melissa in Jamaica on October 28, the Sandals Foundation has been working around the clock with local
agencies and international partners to provide shelter essentials, food, and clean water, restore schools, and provide medical support to hospitals. Funds raised at the recent benefit dinner will help bolster the next phase of the philanthropic organisation’s support to rebuild schools and livelihoods in affected communities.
“As we continue to provide essential first-relief support, we have already begun our long-term recovery response,” says Patrice Gilpin, Public Relations Manager at Sandals Foundation. “Many schools, which are the cornerstone of stability, learning, and emotional support for our young ones, require urgent attention. This donation will go a far way in restoring a sense of normalcy in the lives of our youngest and most vulnerable.”
The One Caribbean, One Family, One Love fundraising dinner featured, amongst other things a silent auction of Sandals and Beaches
Resort stays, airline tickets, spa services, catamaran cruise, and private chef dinner. The night’s four course meal was also spearheaded by the TCI’s 2025 Taste of the Caribbean silver medalist culinary team- all of whom volunteered for the event.
Managing Director of the Northern Caribbean and Curaçao, James McAnally expressed delight at the outcome noting, “The success of this event is indicative of the power of partnerships to effect real change. We are grateful to the TCI business community, resort guests and our resort team for coming together and making this moment count.”
Photo Captions
1st insert: Sandals Foundation Public Relations Manager Patrice Gilpin (centre) accepts the cheque from Beaches Turks and Caicos resort General Manager Deryk Meany (left) and Managing Director of the Northern Caribbean and Curacao James McAnally
2nd insert: Members of the Beaches Turks and Caicos resort’s entertainment team were on hand to provide scintillating performances at the event
3rd insert: Beaches Turks and Caicos resort General Manager Deryk Meany (5th left) poses for the cameras with representatives of the Graceway Communities as he personally thanked those who were in attendance
TCI News
Experience Turks and Caicos Projects Month-on-Month Growth of Stayover Arrivals for Winter Season
PROVIDENCIALES, TURKS AND CAICOS ISLANDS – (December 17th, 2025) – As the Turks and Caicos Islands welcomes visitors for the 2025/2026 winter season, forward bookings for the peak travel period from December to March are projected to surpass those of the same period last year. Experience Turks and Caicos is also forecasting steady month-on-month growth throughout the first half of 2026, with forward bookings already tracking ahead of 2025 levels.
“This is welcome news for our tourism sector, which experienced modest declines over the last two quarters,” said Mr. Paul Pennicook,
Interim CEO Consultant of Experience Turks and Caicos. “One of the key drivers of this positive outlook is increased airlift, including a 19 percent increase in capacity from Canada for the winter season and a six percent increase from the United States.” Mr. Pennicook also attributed the improved projections to targeted marketing and trade engagement efforts led by Experience Turks and Caicos, particularly ongoing training and education for travel advisors and tour operator call-centre agents across all key source markets.
“We have maintained a strong presence through product launches and travel trade events such as Delta Vacations University, while significantly increasing the destination’s visibility through co-op advertising with major tour operators in our three primary markets,” he added.
Public relations activity has also played a critical role, with several hosted media visits from journalists in the United States, Canada, the United Kingdom, and Latin America, alongside proactive pitching efforts that resulted in more than 100 placements in travel trade and consumer publications in 2025.
Analysis of current booking patterns also indicates a notable shift toward shorter booking windows. “One major U.S. tour operator reports
that over the past several weeks, approximately 90 percent of bookings have been for travel within the next 60 days,” Mr. Pennicook noted. “Hoteliers are reporting similar trends, suggesting the potential for further growth as we move into 2026.”
Despite the positive outlook, October and November recorded declines in stayover arrivals. Preliminary data shows 30,508 air arrivals in October, representing a seven percent decrease compared to October 2024, largely due to reduced airlift from the United States, Canada, and the United Kingdom as well as the impact of Hurricane Melissa on travel to the region. November recorded 52,547 stayover arrivals by air, a marginal one percent decrease year-on-year.
As the Turks and Caicos Islands welcomes visitors back to its shores this winter season, Experience Turks and Caicos would like to reassure that the island remains safe and welcoming. Statistics from the Royal Turks and Caicos Police Force show that overall crime is down, with a 40 percent reduction in murders. Experience Turks and Caicos is working closely with the police force to ensure tourism areas are well monitored and patrolled to enhance visitor security.
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