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New motor arrives in Grand Turk today to fix water woes; Minister exposes $6 million in unpaid water bills

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Magnetic Media Photo, File

#Grand Turk, Turks and Caicos Islands – Thursday June 28, 2018 – Unpaid water bills in Grand Turk have hit a staggering $6 million, and though having even half of those monies paid would be more than enough to completely overhaul the water system in the Capital, the Minister of Infrastructure Goldray Ewing says the Administration is not holding it against residents.

The Minister returned a call to Magnetic Media overnight, explaining extensively the long standing problems in Grand Turk and remedies upon which he is working; but more significantly, Minister Ewing confirmed that the repair needed to get the water pump working now will be done today thanks to the swift purchase of a brand new motor.  The motor was shipped into Turks and Caicos from Ohio.

“The replacement motor arrives on the Lew Tide tomorrow in Grand Turk; from there it is just a matter of installing it.  The broken one will be taken to Provo Water Company, which has the expertise on the ground to fix it.”

Minister Ewing, who has a background in engineering said he personally inspected the site and it was evident that the motor which eventually seized up, was over worked.

“When I put my hand on it, it was hot.  The bearings in the motor were gone and as with anything that is running non-stop, it burned out and stop running altogether.”

There was a scramble to get the funds together as the country is in a fiscal transition which means monies are not so readily available; the $9,000 was identified said Minister Ewing and paid as down payment on the 800lbs motor, which has a total cost of $15,000.  

Currently, residents of Grand Turk are forced to ration water because the demand far outweighs the supply.  Magnetic Media was contacted on Wednesday by residents who called it a crisis situation.

Minister Ewing said the issue of a water shortage in Grand Turk is not new, but that he is working assiduously to lay a proper foundation for radical reform.

Already in motion, a Cabinet approved amendment to the Water and Sewage Ordinance which will allow the Water Undertaking Department to continue with monthly billing for water usage, but now also be legally allowed to cut off supply to those who are not paying their bill.

And that is pretty much everyone explained Hon. Goldray Ewing.

Her Majesty’s Prison is the largest consumer of city water; but the Prison does not pay its bill despite being given the money from the public purse to do so.

The second largest consumer of water is Carnival Cruise Line with an annual bill of around $400,000.  Carnival is among the only entities which honors its commitment and pays its water bill.

Government Offices are third in the line for consumption and are guilty of leaving water bills unpaid, despite the monies being allocated for there to be payment. Even the Governor’s Office does not pay its water bill.

“I have had all kinds of people calling me too about the water.  I explained to them what was happening and when I ask if they are paying their bill; they hung up on me.”

The Minister said Government should be paying its water bill, that Government offices should set a better example.

Grand Turk is also facing a serious problem with seepage.  Water loss for the Capital of the country is at a critical level, with all of the government tanks being in dire need of repair and further to that, residences and businesses are also with a multitude of leaks.  The leaks and sizable water loss, shared Minister Ewing are not being fixed because no one is paying for the water.

“If people knew they had to pay for the water they were using or the water that was wasting due to leaks, they would get the leaks fixed.”

The pumps at the Government’s Reverse Osmosis Water Plant in Grand Turk, when at optimum are churning out between 500,000 to 750,000 gallons per day.

“This was still not enough; that may however be due to the number of leaks”, said the Minister.

Magnetic Media was told that all six of the large government-owned water storage tanks are losing water; the tanks are located at the hospital, two tanks are on the ridge near the Community College, there is one each at the South Base, North Well and north of HJ Robinson High school.

“Even the smaller tanks in areas like West Road and Backsalina are leaky.’

Minister Goldray Ewing believes it would take $2.5 million to bring the modernisations and change to the Reverse Osmosis Plant required.   The Minister also believes the water plant should be privitised; allowing islanders to own 49% of a new entity which would function more like a business and not like a public service.

“I believe it is a good business opportunity and it has the potential to earn as much as $7 million per year.  In the interim, I think we need to get a private company to control billing and eventually create a Statutory Body for Electricity, Sewage, Telecommunications and Water so that there would be better administration.”

This fiscal year, the plan is to conduct major repairs on the system which is over 100 years old. That is projected to cost $1 million. Eventually, there needs to be the addition of another ‘skit’ which will churn out an extra 300,000 gallons of water per day; this would take the units working at the site to three and would cost around $800,000 to purchase.

As for the critical  water shortage now, the new motor which arrives in Grand Turk today, will pump 500,000 gallons per day and that will complement the current pump which is producing 250,000 gallons per day.

Magnetic Media is a Telly Award winning multi-media company specializing in creating compelling and socially uplifting TV and Radio broadcast programming as a means for advertising and public relations exposure for its clients.

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VisitTCI and Potcake Place Highlight Growing Homeless Dog Crisis  

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Providenciales, Turks and Caicos Islands — The Turks and Caicos Islands could soon be facing a major tourism problem: thousands more stray dogs.

It’s a likely consequence of a Centers for Disease Control and Prevention (CDC) ban on US puppy imports, says Potcake Place K9 Rescue founder and director Jane ParkerRauw in a new video produced by Visit Turks and Caicos Islands.

The collaboration between the country’s leading tourism website and the charity dog rescue—which works to reduce the local population of homeless dogs—sheds light on how the CDC ruling has disrupted the charity’s operations and is contributing to an alarming rise in the country’s homeless dogs.

“It’s going to take years of getting back from [the progress we’ve lost] over the last 14 months,” said Parker-Rauw in an interview with VisitTCI. “I can’t stress how in such a short period of time, this is going to have such an impact on tourism here.”

On Aug. 1, 2024, the CDC’s ban on importing dogs less than six months old into the US took effect. The ban aims to prevent the introduction of DMRVV (dog-maintained rabies virus variant) into the US.

Since then, Potcake Place has been unable to find homes for hundreds of puppies. For the first time in the rescue’s 25-year history, they have had to turn away dogs.

“If we allow stray dogs to overrun the islands, it will inevitably affect the experience of our visitors and the tourism industry as a whole,” says Daniel J. LeVin, executive editor of VisitTCI. “Visit Turks and Caicos Islands works hard to promote the Turks and Caicos as one of the world’s premier travel destinations, and that means supporting efforts that protect the environment, community, and visitor experience.”

Many residents of Providenciales remember a time when wild dogs were shot to keep packs in check, or more recently, the fatal attack of a North Caicos woman in 2012 by feral dogs.

Large stray populations pose health and safety risks, deter tourists, and strain public resources. Many puppies the Potcake Place has had to turn away since the ban began have likely already had puppies themselves, says Parker-Rauw.

The impact of controlling a potentially explosive population of homeless dogs could have serious negative effects on the Turks and Caicos tourism industry, as seen in countries like Turkey.

“Two dogs in six years, if none of their offspring die, will produce 62,000 dogs,” says Parker-Rauw. “This is a major problem.”

The United States accounts for over 80% of visitors to the Turks and Caicos Islands and the vast majority of Potcake Place’s adoptions.

Since the ban came into effect, US adoptions have dropped from roughly 500 per year to just five per month, says Parker-Rauw. Getting older puppies to the US is challenging, as they’re too large for airline cabins and not permitted in the hold of planes traveling between Turks and Caicos and the US.

Potcake Place has been advocating for a revision of the ban to allow puppies from lowrisk rabies or rabies-free countries into the US. Turks and Caicos is a DMRVV-free country, and all puppies adopted through Potcake Place are fully vaccinated before travel.

This collaboration is one of several that Visit Turks and Caicos Islands has spearheaded this year to promote sustainable tourism. Both the video and an expanded article can be found at www.visittci.com/news.

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Turks and Caicos Islands Reaffirms Status as Premier Beach and Romance Destination at World Travel Awards  

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Mr. Paul Pennicook, Interim CEO Consultant, Experience Turks and Caicos

PROVIDENCIALES, TURKS AND CAICOS ISLANDS – (October 6th, 2025) – The Turks and Caicos Islands has once again reaffirmed its status as the Caribbean’s premier beach and romance destination at the annual World Travel Awards.

At the ceremony held in Saint Lucia on October 4th, the destination was named the region’s Leading Beach Destination and Most Romantic Destination. Turks and Caicos has captured the Leading Beach Destination title every year since 2015 and the Most Romantic Destination award for seven consecutive years.

“It is no secret that the Turks and Caicos Islands is home to some of the most beautiful beaches in the Caribbean, and we are honoured that voters continue to recognise this. Our pristine waters and secluded settings also make the destination one of the world’s most romantic getaways, especially for couples seeking luxury and intimacy. On behalf of Experience Turks and Caicos, I extend sincere thanks to the World Travel Awards and to everyone who voted in support of our islands,” said Mr. Paul Pennicook, Interim CEO Consultant, Experience Turks and Caicos.

Experience Turks and Caicos would like to extend congratulations to our hotel partners and stakeholders who also won regional recognition at the World Travel Awards.

Beaches – Caribbean’s Leading All-Inclusive Family Resort 2025

The Palms – Caribbean’s Leading All-Suite Hotel 2025

Ambergris Cay Private Island Resort – Caribbean’s Leading Private Island Resort 2025

InterCaribbean – Caribbean’s Leading Cabin Crew 2025

Turks and Caicos Islands Awards

Windsong Resort – Turks and Caicos Leading Boutique Hotel 2025

The Palms – Turks and Caicos Leading Hotel 2025

Grace Bay Club – Turks and Caicos Leading Luxury Resort 2025

The Shore Club – Turks and Caicos Leading Resort 2025

Four-bedroom Oceanfront Penthouse @Windsong Resort – Turks and Caicos Leading Hotel Suite 2025

Avis – Turks and Caicos Leading Car Rental Company 2025

Caicos Dream Tours – Turks and Caicos Leading Tour Operator 2025

Olympia Destination Management Company – Turks and Caicos Leading Destination Management Company 2025

The Turks and Caicos Islands now has an opportunity to win ultimate recognition in global travel and tourism with three global nominations in the World Travel Awards for the following:

World’s Leading Beach Destination
World’s Leading Island Destination
World’s Most Romantic Destination

The “World’s Leading” categories are the highest in the World Travel Awards programme. Voting runs from October 6th -26th October 2025. Votes can be cast by travel professionals, media and tourism consumers, with the nominee gaining the most votes announced as the 2025 World Travel Awards winner.

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103 Migrants Intercepted by U.S. Coast Guard and TCI Agencies

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Turks and Caicos, September 21, 2025 – On Sunday, September 21st, 2025, the United States Coast Guard Southeast (USCG), working in coordination with the Royal Turks and Caicos Islands Police Force (RT&CIPF) Marine Branch, the TCI Regiment, and the TCI Border Force, intercepted a vessel carrying 103 migrants bound for Providenciales.

The suspicious vessel, first tracked by the USCG, was stopped at sea and later secured by the Sea Guardian vessel, which towed it safely to South Dock Marina. Upon arrival, the migrants were disembarked and handed over to the TCI Border Force for processing.

A breakdown of those on board confirmed:

  • 75 males (including two minors)
  • 28 females (including two minors)

This interception marks the 18th such operation in 2025, bringing the total number of migrants detained this year to 1,510.                                                                                                                                                                                                                      The RT&CIPF thanks the USCG and local agencies for their close cooperation, noting that this successful outcome demonstrates the effectiveness of layered security measures protecting the Turks and Caicos Islands.                                                                                                                                                                                                   The Force reminds the public that illegal migration is dangerous and life-threatening, and violations of the law will not be tolerated.

Anyone with information on illegal migration is urged to contact the nearest police station, call 911, the Serious Crime Unit at 231-1842, or report anonymously through Crime Stoppers at 1-800-8477 or via the P3 app.

Photos Courtesy: Turks and Caicos Islands Border Force

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