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TCI: Premier on Resilient Communities

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#TurksandCaicos, December 12, 2017 – Providenciales –

Salutations,

It is with sincere thanks to the Caribbean Community (CARICOM) and the United Nations for this platform to address you today having experienced Hurricanes Irma and Maria, not only as Premier of the Turks and Caicos Islands, but more so as a “Disaster Survivor,” since Hurricanes Ike and Tropical Storm Hanna in 2008.

I also capitalize on this opportunity to showcase the solidarity within the region and further express gratitude to Agencies such as, CDEMA (to conduct critical damage assessments) and the Cayman Islands Governments (whose helicopter provided critical airlift), who comprised our early recovery niche after the devastating Hurricanes in September this year, arriving within days of the passage of Hurricane Irma.   We are also grateful for the visit of the Chairman and Secretary General of Caricom. These acts demonstrated that solidarity for which we are grateful.

Overview of Impact

Hurricane Irma and Maria impacted every island in the Turks and Caicos Islands chain.   Three (3) Islands under our disaster legislation were declared states of emergencies. Irma’s winds recording as high as 200 mph damaged all communication systems, water systems, electricity, damaged both major Hospitals on Grand Turk and Providenciales, destroyed one of our Community Clinics in a largely elderly populated settlement, damaged our two main Airports on Providenciales (our most populated Island and tourism center) and Grand Turk (our nation’s capital), displaced the Police Headquarters and critical services in Providenciales, displaced over 80% Government Offices, damaged 13 of 15 Government Schools, caused widespread damage to homes and critical infrastructure but greatly spared lives, major health challenges, our Cruise Ship Pier and our major Shipping Port.   Immediate challenges apart from the provision of basic human needs of food, water and shelter, were to restore communications which was the greatest source of discontentment as this is even more essential in a multiple Island nation, we were able restore electricity and water, support the Hospitals and to aid in the safe stay and departure of tourists that remained on Islands.  While we had few security concerns in the general population, we were forced to send additional resources to Grand Turk to assist the Police and provide support to the Prison as one of three Wings of the country’s Prison was burned and rendered uninhabitable.

We have since made much progress in our recovery with our private electricity provider being able as of November 6th to restore electricity to 100% of its customers who were able to receive the services having to replant over 1500 Poles as the damage was thankfully restricted to Transmission and Distribution and not Generation. Water systems were fully restored within weeks and Communications has been restored but not fully to Pre Storm conditions. Government Offices are still displaced and the majority of school children began to return on October 6, 2017.   Only 6 students on the Island of Salt Cay, our tiniest inhabited Island, yet to return.   Most of our Resorts have completed repairs and reopened but the closure resulted in major loss of revenue for TCI’s economy.   We are currently engaged jointly with Private Sector stakeholders in an “Open For Business” campaign to ensure a strong upcoming tourism season which peaks at December and slows through to April.

Humanitarian aid, particularly development action, is critical for the Turks and Caicos Islands at this time. Preliminary data captured by the CDEMA’s Initial Damage Assessment Report, revealed that 80% of the housing stock was damaged due to the impact of Hurricane Irma.   In other words, five thousand and eighty (5080) households across the islands received Levels 1 through 4 damages to their homes (level 4 being homes totally destroyed).   The damages were similar in nature throughout the Islands and largely roofing related.  We have already begun to ensure that the Code is reinforced and policing is strengthened.

Moreover, statistics confirmed that South Caicos and Salt Cay suffered ninety-nine to one hundred percent destruction.   In South Caicos, a predominantly fishing community, would have seen only 2 of its homes spared damages.   The Post Disaster Needs Assessment, that is still underway highlighted that approximately one thousand and five hundred persons are displaced, and seven hundred and twenty of those persons are in serious need of housing.   In fact, this vulnerable population comprise the elderly, persons with income earnings of below, on average, twenty-five hundred US dollars per month, and in the most unfortunate and common case, are not Insurance Policy Holders.   These Storms saw a record breaking 1500 persons in Shelters and two months later, we still house shelterees in one (1) official shelter in Grand Turk and several unofficial in Providenciales.

Coupled with the predicament regarding rebuilding of the housing stock, the Turks and Caicos Islands Government is also faced with approximately 11 million US dollars for repairs and retrofitting of public schools and public administration institutions.

It is an understatement when I say, the Turks and Caicos Islands is in need of urgent Humanitarian Support.

Critical assessments have shown that four to five feet of coastal erosion was recorded at the popular Grace Bay beach.   This paints a lucid picture on adverse effects on our coastal environment, that is hinged on our main bread winner, Tourism.   Therefore, there is an urgency to engage in in coastal protection efforts.

Hurricanes Irma and Maria have crippled our source of national level income over the past three months, resulting high deficits. Our fragile economy that serve as lucrative livelihoods are commonly derived from downstream activities, have been severely impacted.

To further emphasize, our major hotel chain, Beaches Turks and Caicos which is responsible for 60% of our airlift, the second largest employer only to TCIG and a major contributor to our GDP, were forced to close its doors for an extended period of four months after sustaining some $25 million dollars in damages.   Resulting in a serious impact on visitor arrival numbers, airlift and employment.   Instances like those reinforce my statement and coagulates my request for assistance from you, in that despite the high income derived from being a preferred Caribbean tourist destination, a small developing island like the TCI, is challenged by the heavy reliance on tourism.   These Storms has pushed my less than 1 yr old Government to increase our efforts already underway in diversifying our economy and even our tourism product.

Climate Change

A Climate Change Committee led by the Office of the Premier was appointed early in my Administration and a draft Policy Statement on Climate Change Adaptation has been prepared for release in a few weeks with a Policy and Green Paper to follow.   This will ensure that climate change adaptation provision is included in all national strategies, policies, programs and operations.

With such low lying areas, in August we have also agreed a Caribbean Development Bank (CDB) loan and grant funding together with Government funding to conduct a consultancy on building critical climate resilient sea defenses in our most vulnerable Islands.   Research trends have revealed that changing climate attributes to future weather systems, that can be as equal or more deadly in intensity.   Having to prepare for the Category 3 Hurricane Maria and only two(2) weeks after Hurricane Irma can be a viable indication that there may a shorter return period of high intensity, weather events of this nature.

In addition to the need for climate change adaptation solutions, the fact that Irma decapitated the electricity and telecommunication transmission and distribution networks, made it imperative that the Turks and Caicos Islands require expert solutions and improvements in areas such as a robust early warning mechanism and emergency communication systems.   My Government has already engaged in dialogue with the communications sector well as critical utility services about the need to invest in underground infrastructure.

I also leverage this opportunity to encourage Experts with strong technical experience in urban and land use planning, building code application, particularly regarding roofing for structures, and design and build capacity to assist the Turks and Caicos in our rehabilitation process.

I would also like to commend the UNDP and CDEMA on current Safer Schools Building Programme, that is scheduled to commence on November 27th, 2017 in the Turks and Caicos Islands.   We are also grateful for the full Team visit of the UN ECLAC and wish to extend our sincerest appreciation on behalf of the people of the Turks and Caicos Islands.

You can agree that the solutions required for the TCI’s ability to not only build back better, but to be resilient for future events lie in sustainable development actions.

It is within this regard, on behalf of my country, I emphasize your significant role in not only financial contributions, but in providing technical capacity to rethink traditional development principles, such as, “relief first and development later.”

Building back better is expensive, and is not an easily attainable goal, especially as multi Island nations bring its own set of inherent challenges and when a high percentage of our population have been adversely impacted with no insurance benefits.   Nonetheless we must remain committed to our goals of rebuilding stronger than before.

Our immediate challenges and priorities are rebuilding of our schools and other critical government infrastructure including the Prison and Police Housing, investing in critical underground infrastructure through welcomed private sector partnership, assistance for housing repairs and investment in housing construction, debris management, and addressing budget shortfalls, managing our coastlines, robust early warning mechanism and emergency communication systems.

We have already begun to adopt the recommendations contained in the CDEMA Report and await the UN ECLAC’s Report due to be received soon.   We are committed to rebuilding stronger and have together with the Tourist Board tagged our recovery phase: TCI Strong, Rebuilding Stronger Than Before.”

I urge you and your partners to honor your pledge to the 2030 Agenda commitment which states “leave no one behind,” and collaborate with us in achieving a proactive, climate-smart and community driven, bottom-up approach to a more sustainable and resilient Turks and Caicos Islands.

Thank you CARICOM,
Thank you United Nations
Thank you Donors.

 

God Bless You All

Hon Sharlene L Cartwright Robinson

Premier & Minister of Finance

The Turks and Caicos Islands

 

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The Cassandra I remember: A fighting spirit, now elected to serve

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By Deandrea Hamilton

 

The Cassandra I remember never backed down from a fight.

She had an effervescent personality and was fiercely committed to her family—and that included her church and her friends. She deeply appreciated the people God had given her, drawing on their love and support to push through circumstances no child, no teenager, should have to face.

Today, voters in a country far from where she grew up have trusted her to champion more accessible communities and better responses to people facing mental health and developmental challenges.

It speaks volumes about what happens when we believe in our children. When we refuse to set limits on who they can become, regardless of how they started. When we recognize God’s hand on their lives and support their ability to contribute and make an impact, wherever He places them.

Cassandra Toussaint is now councilwoman-elect for Ward 1 in Avon, Indiana, after defeating Republican Doug Elmore in the November 3 election. She ran as a Democrat. (youarecurrent.com)

Of Haitian heritage, she grew up in Turks and Caicos, attending Oseta Jolly, briefly Maranatha, and then TCIPS.

Her connections remain strong: friends, family and Lady Turks Gift Shop, a boutique venture she created with her best friend, Novie, from an idea they shared as teenagers.

Her family includes her father, Eliezer Toussaint, and her brother, Stoycov Toussaint, who graduated from Indiana University. Stephane Ambroise is playing basketball in Canada. Her mother, Ertha Etienne, died when Cassandra and her siblings were children.

In Turks and Caicos, her cousins Brenda, Steven, Lendcy and Sarah Cenary are, she says, successful and passionate about helping young people and giving back to their community.  Their mother, her aunt Rose Philomene Cenary, has worked in the Islands’ hotel industry for years and holds a special place in Cassandra’s heart.

“My aunt is the glue of my family,” Cassandra said, describing her love for the family and how she has always done her best to support them all.

A registered behavior technician, Toussaint says her childhood experiences inspired her to advocate for children who feel misunderstood.

Her campaign priorities included improved roads, accessible parks and facilities, and police training to better recognize and respond to autism and intellectual disabilities.

With limited money and little preparation time, she took her campaign directly to residents, knocking on doors and connecting at community events.

“Every resident deserves to be met with understanding,” she wrote.

The young woman I remember is preparing to bring that conviction into public office.

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Porter Airlines Begins Nonstop Service to Turks and Caicos Islands with Toronto to PLS route  

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Providenciales, Turks and Caicos Islands (November 6th, 2026) – The Turks and Caicos Islands welcomes Porter Airlines as it begins its service to the destination with its inaugural Toronto (YYZ) to Providenciales (PLS) route on Friday, November 6th.  The airline will service the route five times weekly from the Toronto Pearson International Airport.

On December 17th, Porter will launch its Ottawa to PLS flight, a new route for the Turks and Caicos Islands. That route will be serviced twice weekly from Ottawa International Airport (YOW).

Minister of Tourism, Hon. Zhavargo Jolly said the expansion of air service from Canada reflects the growing strength of that market to the Turks and Caicos Islands.

“Canada is showing strong and growing interest in the Turks and Caicos Islands, and we are pleased to see that reflected in the expansion of air service from the market. Porter Airlines’ new nonstop flights from Toronto and Ottawa strengthen our connectivity with Canada and give travellers more convenient options for reaching our islands. Canadians have always shown a genuine appreciation for the culture, heritage, natural beauty and, of course, the people of the Turks and Caicos Islands. Perhaps it is that shared warmth and friendliness that keeps bringing them back, and our partnership with Porter will simply make it easier for Canadians to continue showing their love for our Beautiful by Nature islands. Toronto builds on an important existing market for us, while Ottawa opens an entirely new gateway to the Turks and Caicos Islands. This increased access will make it easier for more Canadians to discover and enjoy our destination, while supporting the continued growth of this important market.”

Hon. Arlington Musgrove, minister responsible for aviation, Turks and Caicos commended his team at the Turks and Caicos Islands Airports Authority (TCIAA) for developing this relationship with Porter.

“The launch of Porter Airlines’ new services from Toronto and Ottawa to the Turks and Caicos Islands is another important milestone in strengthening our connectivity with the Canadian market. Canada remains an important source market for our tourism industry, and these new routes will give Canadians more choice and easier access to the warmth, beauty, and hospitality of the Turks and Caicos Islands. I commend the Turks and Caicos Islands Airports Authority for leading this initiative and for its continued efforts to develop air service and build strong relationships with our airline partners. I also extend our sincere appreciation to Porter Airlines for its confidence in the Turks and Caicos Islands and for choosing our destination as part of its growing network of sun destinations. We warmly welcome Porter, its passengers and crew to our shores and look forward to a successful and lasting partnership,” he said.

To celebrate and promote the new flights, Experience Turks and Caicos hosted a reception in Ottawa for travel advisors and media. Organised by VoX International, our marketing agency in Canada, the event featured remarks by Market Intelligence Manager, Sharissa Lightbourne and Chairman of the TCIAA, Dwayne Gardiner. Nikeva Ariza, Director of Corporate Affairs, Communications and Public Engagement was also in attendance.

The new flights are operated by Porter’s 132-seat Embraer E195-E2. The aircraft features a two-by-two seating configuration, meaning no middle seats for any passenger. Porter’s elevated onboard experience includes complimentary beer and wine served in glassware, premium Canadian snacks, and free, fast WiFi for every passenger.

To book your flight, visit www.flyporter.com.

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Turks and Caicos Islands Records Highest Third-Quarter Stayover Arrivals  

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Providenciales, Turks and Caicos Islands (November 4th, 2026) – The Turks and Caicos Islands recorded its highest number of stayover arrivals for the third quarter of the year, with approximately 130,000 visitors welcomed between July and September, representing a three percent increase over the same period in 2025.

Preliminary figures from Experience Turks and Caicos show that the destination recorded 514,670 stayover arrivals for the first nine months of 2026, an increase of 25,048 visitors, or five percent, compared with the same period last year. Growth was recorded in every month from January through September, underscoring the destination’s continued appeal among travellers and the sustained demand for its tourism product.

 

Stay Over Arrivals by Quarter (2025/2026)

September closed the quarter on a positive note, with 20,204 stayover arrivals, seven percent more than the 18,795 recorded in September 2025. The year-to-date total of 514,670 is the highest number of stayover arrivals ever recorded for the January-to-September period.

Commenting on the record stayover arrivals, Minister of Tourism, Hon. Zhavargo Jolly said: “These record arrivals are an encouraging achievement for the Turks and Caicos Islands and a reflection of the continued confidence visitors have in our destination. However, I’ve always maintained that the true measure of tourism’s success cannot simply be the number of visitors arriving on our shores. It must also be measured by the opportunities we create for our people.”

“Our vision is to build a stronger, higher-value tourism industry where Turks and Caicos Islanders are not simply employees, but entrepreneurs, business owners and active participants in the economic opportunities tourism creates. This is why our recent Community Connect meetings across the sister islands were so important. We want to engage directly with our communities, understand their challenges and ensure that as our tourism industry grows, the opportunities for our people grow alongside it. Ultimately, tourism must do more than bring people to our shores. It must improve the lives of the people who call these islands home.”

Cruise arrivals reflect return to regular itineraries

Cruise passenger arrivals at the Grand Turk Cruise Port followed a different trend during the first nine months of 2026, with figures reflecting a return to more typical cruise itineraries following an unusually strong period in 2025.

Last year, cruise lines added Grand Turk to their itineraries, resulting in exceptionally high passenger volumes and cruise calls. With itineraries returning to more regular patterns this year, cruise passenger arrivals declined year over year throughout the first nine months.

The destination received 62,095 cruise passengers in September, a 22 percent decrease from the 79,341 recorded in September 2025. From January through September, total cruise passenger arrivals stood at 838,533, compared with 1,016,532 during the same period last year, representing an 18 percent decline.

Cruise Arrivals by Quarter (2025/2026)

While the cruise figures reflect a normalisation from last year’s elevated numbers, the continued growth in stayover arrivals provides a positive indicator of the destination’s performance in its overnight visitor market.

It is projected that the month-on-month increases in stayover arrivals will continue into the upcoming winter season, especially with the additional airlift expected from new and existing gateways in Canada and the US.

 

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