News
TCI Hospital launches revised Fall Prevention Program
Turks and Caicos, July 4, 2017 – Providenciales – Turks and Caicos Islands Hospital has implemented a revised program of best practices in fall prevention to help minimize the incidence and severity of falls. While not every patient fall is preventable, the health care facility has utilized a combination of steps, care processes and precision to prevent falls.
Fall Prevention Expert based in Canada, Elaine Fockler RN, has updated and customized the internal program and conducted various training sessions. The sessions included education on the tools and interventions used to assess and reduce the risk of falls and injury from falls in adults and children.
Professional disciplines beyond nursing staff including rehabilitation services, pharmacy, physicians and nonclinical staff have also been sensitized. A total of 75 clinical and 38 Facilities Management staff have received training.
Mechanisms have been developed for departments to identify and communicate if a patient is at high risk for falls. Every Friday will be observed as “Fall Prevention Friday” at TCI Hospital to ensure every in-patient receives a fall risk assessment. This initiative will be enforced in addition to the completion of fall risk assessments upon admission, upon unit transfer if there is a significant change in the patients’ status and post fall.
Green armbands will be applied to all patients who are identified to be at risk of a fall. In-patients found to be at risk will receive a green triangle placed on the door of their assigned room and above their bed. Patients in the Operating Room will have green socks applied. These green identifiers will alert hospital staff members that the patient is at risk of falling and requires special assistance.
Most falls are caused by the interaction of multiple risk factors. The more risk factors a person has, the greater their chances of falling. Healthcare providers and caregivers at home can lower a person’s risk by reducing or minimizing that individual’s risk factors and environmental hazards.
Persons who are more likely to fall may experience risk factors such advanced age, gait & balance problems, impairments such as poor vision or muscle weakness, postural hypotension, chronic conditions including arthritis, diabetes, stroke, Parkinson’s, incontinence and dementia. The revised program will help to reduce the social, psychological and economic impact of falls on individuals, families and the community.
Press Release: interHealthCanada
Dana Malcolm
Staff Writer
#TurksandCaicos, April 19, 2024 – In an attempt to move to 24-hour-a-day operations Turks and Caicos Islands Airports Authority (TCIAA) is steadily recruiting Air Traffic Controllers to work at the Providenciales/Howard Hamilton International Airport, according to Godfrey Smith, TCIAA CEO, reporting to the Appropriations Committee.
Speaking on April 8th Smith said a cabinet paper would be sent soon requesting six more Air Traffic Controllers to make round the clock operation at the Provo International possible and to open the airport in Grand Turk till 12 a.m.
Currently, 17 posts are filled and seven are vacant.
Smith was candid with his responses to recent industrial action from ATCs which led to resignations and firings.
“What we have to do is find systems to mitigate such actions and that has to start with filling these jobs, putting people in that want to
work and doing right by people – and we always try to do right by our staff. Persons may not think that we are but we always do – we ain’t pick no fight,” he said in the meetings held at the NJS Francis building ahead of the National Budget Communication.
Smith indicated that recruitment was an issue across the board, ‘we need to find ways to recruit a little bit better’ he told the committee. Also in need of a push was capital spending or projects according to the CEO, who said the agency had ‘not been very good’ at meeting that mark but insisted they had recognized the issue and could do better.
A very important key performance indicator drawn up by the TCIAA is increasing passenger satisfaction at the Howard Hamilton International Airport. For the TCIAA part of this means a 30 percent increase in seating by Q2 of this year.
When queried on if they could even handle this increase the CEO said,
“The fact of the matter is we already have the capacity there. What we need is to make the service a bit better.”
Staff shortages have become such a frustrating issue that the TCIAA is instituting a scholarship program created by Authority Chairman, Selvyn Hawkins
“What the board wants to do is basically allocate $25,000 annually for a scholarship and they’ve approved it already.”
This process would cover tuition and all other costs for one student.
The student would return as a summer intern and other breaks to work at the TCIAA and upon graduation, assume a role at the company.
“We identify a particular skill we need, we go after it and we build capacity that is in a nutshell the nexus of the program,” Smith said.
The Turks and Caicos Islands Airports Authority (TCIAA) is allocated $49 million this financial year; over $20 million goes to salaries.
Company delivers fastest speeds nationwide and boosts service reliability
PROVIDENCIALES, TURKS AND CAICOS, APRIL 19th, 2024 – More connections, faster speeds and greater support for customers. This is the promise from communications and entertainment provider, Flow TCI, as it embarks on an initiative to provide households with enhanced connections, greater overall reliability and now, for the first time, speeds up to one gigabit person second.
FLOW TCI Country Manager, Joanne Missick shared: “Our customers are at the heart of everything we do. We listen to our customers and want to exceed their demands, so we are focused on delivering unmatched value with customer centric products and services that are future proof. Flow subscribers on our Fibre Extreme package can now access up to one gigabyte speeds and subscribers on our Fibre Plus and Fibre Max package, as of April 1st, are also now benefitting from up to 5x more speeds.”
This is third speed boost for Flow customers in the last two years. This comes under the umbrella of the the Company’s recently launched “Working for You” campaign, where technicians are going into the neighborhoods across the island to conduct repairs, decommission copper cables, and increase the brand’s visibility in local communities.
“To date several neighborhoods have been served by technicians and the company will continue to go across the islands to ensure each neighborhood receives personal attention. We recognize that over the past few months some customers have experienced issues with the quality and delivery of our services. This is not what we stand for. Flow remains committed to providing technology and innovation
that enables growth and positively impacts lives”, says, newly appointed Head of Technical Operations, Simeon Thomas.
Thomas adds, “We have been closely monitoring and reviewing every aspect of our network and there is room for improvement across each of the islands. Where we find shortcomings, we are taking concrete actions and assigning our technicians to rapidly make all necessary adjustments and improvements for our customers”.
Flow has made significant investments in expanding and modernizing its infrastructure and delivering a more robust and reliable network paving the way for the country’s digital transformation.
For more information on speed increases visit https://www2.discoverflow.co/turks-and-caicos/price-adjustment-speed-increase on our website.
Thank you for your usual assistance in sharing our stories.
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