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Over 430 Beaches Employees get M3 Sales Training Certification



Providenciales, TCI, September 9, 2016 – In an ongoing effort to continuously improve sales service standard, Beaches Turks & Caicos Resorts Villages & Spa invited luxury travel sales guru, Geoffrey Fullerton of the Fullerton Management Group to once again host his highly successful M3 Sales & Service Training.

M3 Sales, which stands for Mindset, Mission & Moves of luxury travel professionals is a comprehensive training system designed to have its attendees apply the most successful mindset, mission and moves of highly successful luxury travel professionals including the revenue areas of various resort such as Beaches TCI.

Fullerton, founder and CEO of the Fullerton Management Group, delivered the training to 430 managers and staff at the resort using its Mindset, Mission & Moves approach, a highly interactive mixed media training system designed for luxury travel professionals.

Attendees say the training is life changing, empowering easy to understand and apply. On such successful attendees was Resort shop clerk Monisheka Fobes who attribute her success to Mr. Fullerton’s M3 course, “I work in the Resort Shop at Beaches Turks & Caicos.” She said, “I made a list of things that I wanted to accomplish and out of that list I have accomplished one of my major goals, which was to buy my own house. I have actually lived up to it and I now have my own home. I am very thankful for the M3 Training; it has taught me a lot. Now, I am just going out and pushing through to make a difference in my life.”

The end goal of the M3Sales   training is for attendees to raise revenue and returning guest counts through 7 key objectives. They will become more self-confident, willing to communicate with anyone, anywhere, anytime. This improves their skills to effectively present their products/services, raise their personal level of production and enjoy their work on a more fulfilling level. The end result is increased profits for the organizations that apply the M3 principles.

“I am very impressed with the outstanding attendance, motivation and results when I come to Beaches Turks & Caicos.” Said Fullerton “The professionals who attend are motivated, engaged and very result oriented. From the executives to the heads of departments, the dedication is gratifying.”

When asked Mr. Fullerton what motivation that led you to conduct this training he said the Caribbean region and culture has great potential for development that could have a global impact but was largely underserved with resources underutilized. Fullerton felt his expertise could draw out, nurture and develop the cultural potential of the Caribbean people. This led him to adopt the goals of a) Enhancing the economic standing of those trained by Fullerton Management Group and b) improving the reputation of the Caribbean people, both native and adopted.

The wins and successes are evident with close to 100% of the M3 graduates submitting written success stories based on actual application.” Said Fullerton

According to Beaches Turks & Caicos Managing Director Don Dagenais, “Geoffrey’s program is so well received we’ve suggested that he return in November for his advanced M3 Training System.”

The training is part of Fullerton Management Group’s travels this year through six countries delivering training to 23 other Sandals Beaches resorts and is focused on helping attendees achieve greater success through the improvement of skills, making their work more lucrative and fulfilling.

“M3 has been so wonderful! I used to be really laid back and so quiet you would not even notice I am there. It has helped me to start interacting with Talents and Guests. M3 helped me to persuade guests to book their next vacation for a couple months. Now I am powerful! ” Ally – Food & Beverage.

Fullerton Management Group, founded by Geoffrey Fullerton, a Jamaica native, is a sales, service and leadership training company for luxury resorts and duty-free retail sales organizations. Clients include Sandals Resorts International, Secrets Resorts, The John Bull Group of Companies and other luxury retailers throughout the Caribbean.



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Bahamas News

Brave presentation in defence of Bahamas’ financial services reputation by PM Davis



By Sherrica Thompson

Staff Writer


#TheBahamas, October 1, 2022 – Prime Minister of the Bahamas Phillip ‘Brave’ Davis is again calling for equality in the financial services sector and for the United Nations to leverage its universal jurisdiction for greater oversight of global anti-money laundering de-risking and tax cooperation matters.

In addressing the United Nations General Assembly on Saturday, September 24, Prime Minister Davis said the Bahamas is one of the best-regulated countries in the world, yet it has been under attack by international bodies and placed on the Organisation for Economic Co-operation and Development (OECD) blacklist while transgressions in the developed world are ignored.

He questioned why this was the case and highlighted some disparities in the financial sector.

“Why is it that European states that operate frameworks akin to that of high-risk or blacklisted countries, are not even eligible for inclusion on these lists? Why are all the countries targeted – all of them – small and vulnerable, and former colonies of European states? We find it astounding that the $2-$3 trillion dollars which is estimated to be laundered each year through the developed countries, are never flagged as causes for concern,” articulated Phillip Davis, addressing the 77th session in New York.

Prime Minister Davis further noted that there are elements of racism in the decision-making when it comes to regulating black-governed countries in the financial services sector. He also declared that black-governed countries matter as well.

And yet my country, which is widely recognized as one of the best-regulated countries in the world, and other countries like The Bahamas, are singled-out for such reputational attacks? The robust regulatory regimes of our Central Bank, Securities Commission, and Insurance Commission, are chastised on minor details of technical process, while much bigger transgressions in the developed world are ignored.

The evidence is mounting, that the considerations behind these decisions have less to do with compliance, and more to do with darker issues of pre-judged, discriminatory perceptions. Black-governed countries also matter.”

 Davis also highlighted the need for reforms that apply to all in the global financial system.

“Mr. President: We support the call for reforms in the global financial system to make it more relevant to the needs of today. But those reforms need ambition. They need to go beyond the incremental. And they need to apply to all. For example, the community of international financial institutions are in a position to forgive the debt incurred by the economic shutdowns during the COVID-19 pandemic. They should do so.”

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Will US President Biden deliver on Climate Change funding?



By Dana Malcolm

Staff Writer


#USA, October 1, 2022 – US President Joe Biden has reiterated his promise that low income countries, which are also low carbon emitters will receive increased climate aid from the US to the tune of $11 billion per year.

The President was speaking at the 77th session of the United Nations General Assembly recently where he maintained his administration was working with Congress to get the funds which would ‘help lower-income countries implement their climate goals and ensure a just energy transition.’

The plan was announced in September 2021 and is a reflection of the USA’s part in the 2010 global pledge made by developed countries to give $100 billion annually in climate financing to developing nations each year.  Biden has indicated that the plan will be in effect by 2024.

While he stressed at the UN that the need is ‘enormous’ the President is having trouble convincing lawmakers at home.  So far the funding which must be approved by Congress has not materialized. The United States Congress is known for having a particularly tight hold on the national purse in regards to climate change funding.

In fact congress dedicated only a little over $1 billion to climate change this year according to Bloomberg.  The US also has a history of promising funding for climate change but not delivering on those high priced promises.

Whether this $11 billion will actually get to nations like those in the Caribbean region is yet to be seen.

This year, the General Assembly heard from 190 speakers, including 76 Heads of State, 50 Heads of Government, four Vice-Presidents, five Deputy Prime Ministers, 48 Ministers and seven Heads of Delegations according to General Assembly President Csaba Kőrösi as he summed up the first in-person General Debate since the start of the COVID-19 pandemic.


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Caribbean News

Hurricane Ian impact on Cayman Islands



By Sherrica Thompson

Staff Writer


#Cayman, October 1, 2022 – The Cayman Islands experienced fierce winds and high seas from Hurricane Ian on Monday, as the storm passed offshore, causing little lasting damage.

Some areas on the island experienced flooding as low-lying condo complexes and some residential back roads were inundated with water. Almost 4,000 homes were without power on Monday; however, most had electricity restored by the evening.

There were also no reports of any injuries, deaths, or serious structural damage.  The country started its restoration process on Monday afternoon, clearing debris from the roads, surveying the damage and providing support to residents where needed.

In a statement on Monday afternoon, Premier of the Cayman Islands Wayne Panton said he was pleased with how residents handled the situation.

“While we have been very fortunate to have been spared the worst of a potentially very serious storm, I’m extremely pleased to have seen the efforts made by the Caymanian public to prepare for ‘the worst, while praying for the best. In this situation, this is simply the safest, most strategic thing to do,” the Premier said

Despite the all-clear being issued on Monday evening, the Ministry of Education announced that government schools will remain closed to students until Wednesday, 28 September.

Meanwhile, in Cuba, authorities have declared emergencies in six areas, with forecasters warning of storm surges on the coast along with flash floods and mudslides.

Tens of thousands of people were told to leave their homes and seek shelter. Cuba could see up to 12 inches of rain from Hurricane Ian.

Hurricane Ian dramatically intensified and is blamed for at least two dozen deaths in Florida; where the storm struck with near category five force winds and a near 20 foot storm surge.

Over 700 rescue operations were activated in Florida in the aftermath of the storm, which is still wreaking havoc in the U.S.


Cayman photo credit:  RC Cord

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