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Turks and Caicos Collection Staff Awards

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#Providenciales, February 7, 2019 – Turks and Caicos – The beach deck of Beach House, the turquoise waters of the TCI and that famous tropical trade breeze formed the perfect backdrop for the Turks and Caicos Collection Staff Awards on Tuesday, February 5, 2019.  The ceremony recognized the OUTSTANDING achievements and 10 years of dedication of their staff.  The event re-enforced the important role of the staff to the overall success of the company and the tourism sector generally.

Imperial Laundry Long Service Awardees

n the presence of members of the senior management, CEO of Waterloo Holdings Ltd (WIHL) Mrs. Caroline Van Scheltinga commented that this ceremony is held quarterly as a tradition of appreciation and encouragement to the staff and in recognition of their loyalty and devotion to hard work.  CEO Van Scheltinga told staff that they all do so many things that blow her away every day with the delivery of exceptional service and that with any other team the goals and accomplishments might just not have been possible, but you all make me realize we can do anything together.

Emphasizing team work, Mrs. Caroline Scheltinga said “Teamwork gives us the edge that makes winners out of all of us.  Thank you for everything. Thank you for making each day of work something we can all be proud of.”

Director of Human Resource Wayne Garland echoed the sentiments of the CEO in his remarks stating that our human resources are our assets we’re most proud of.  “Like a circle, the pursuit of excellence has no end.  We salute your unwavering commitment to outstanding performance each day.

Armando Pizzuti, Vice President of Hospitality Services expressed thanks to staff of the Collection and remarked, “The success of our organization is a direct result of your efforts and dedication.  Your commitment to quality and personal and professional integrity is the differentiating factor that sets us apart from our competition.”

A proud VP of Hospitality Services with obvious admiration congratulated the resort teams.  He went on to say “Today, we celebrate you, your individual and collective contributions to our success, and we look forward with great expectancy to many more good years to come.”

TCC staff will be honoured in five categories of awards:

  1. Resort Shining Star
  2. Supervisor of the Quarter
  3. Employee of the Quarter
  4. Heart of Hospitality
  5. Manager of the Quarter

Additionally, nine staff will be honoured for their long service to Turks and Caicos Collection. These staff members have dedicated ten years (or more of committed, loyal and exemplary service to the company which has contributed to the organisation’s overall success.

The long service awardees are:

  • Marie Dorelus 15 years Imperial laundry
  • Zandley Anderson 15 years Imperial laundry
  • Ardene Mullings 14 years Imperial Laundry
  • Ricardo Santos 11 years Imperial Laundry
  • Alejandro Cuadra 11 years Imperial Laundry
  • Hendrika Arthur 10 years WIHL
  • Roselande D’Aout 10 years Alexandra Resort
  • Riguad Donus 10 years Imperial Laundry
  • Yohlean L. Smith 10 years Alexandra Resort

 

ALEXANDRA RESORT-3rd QUARTER HONOUREES

FARAR BOSICAULT -Resort/Hotel Shining Star. You are truly deserving of this award as you are indeed a shining star.!  Congratulations Farar for being a shining star and bringing us joy!

REGINALD FORBES -Supervisor of the Quarter

This supervisor is nominated for outstanding performance in the 3rd quarter because of consistency and dedication to service excellence.  Congratulations Reggie Forbes!

 

Alexandra Resort Staff

JOSIANNE DUMME-Employee of the Quarter

Always on time, works well with others, always willing to learn new things stay back when ask too and goes the extra mile.  Congratulations Josianne! You’re a Shining Star!

 

CLERVIL TEODEL – Heart of Hospitality

This individual possesses the best never say NO attitude. You are a Rockstar and we wouldn’t be able to be a successful as we are without you.  Congratulation Clervil “Artist” Teodel.

 

LILLA WILLIAMS – Manager of the Quarter

Being a veteran in her field, she produces results; instead of giving excuses she provides solutions.  Congratulations Lilla “Lil” Williams.

 

ALEXANDRA RESORT- 4th QUARTER HONOUREES

 

LUCKSON BLANFORT – Resort/Hotel Shining Star

You are a fantastic employee who always shows up to work on time.  Congratulations Luckson “LUIGI” Blanfort!

 

NATALIA URBE – Supervisor of the Quarter

You lead with great enthusiasm and good ethical behaviour.  Congratulations Natalia Urbe we are thankful for your dedication and hard work.

 

DERRICKA DAMES – Employee of the Quarter

A hard-working individual with great determination that will to go above and beyond to ensure that our guests are satisfied.  Congratulations Derricka for becoming a leader and ensuring guests and colleagues are satisfied at all times.

 

RENANTE PEDOR – Heart of Hospitality

This individual is nominated for their outstanding performance in providing service to guests, pride in their work and performs with little supervision.  Congratulations Renante Pedor! We love you and appreciate you.

 

  1. LATISHA- Manager of the Quarter

 

BEACH HOUSE – 3rd QUARTER HONOUREES

 

DeWAYNE BOGLE -Resort/Hotel Shining Star

It is not only your colleagues who enjoy and appreciate the service you provide but also the guests who continuously rave about you friendly and professional approach.  Congratulations Dewayne Bogle for your hard work and dedication.

 

LATOYA HARRIS-Employee of the Quarter

Beach House Staff

You are very dependable, hardworking, fun and loving. With your attitude and work ethics you will go very far in the hospitality industry.  Congratulations Latoya Harris please continue to be the dedicated individual that you are.

 

REBBY BUKING – Manager of the Quarter

We would like to commend this manager for her outstanding and consistent work at Beach House over the last year. We see an abundance of potential in you and we’re excited about what your future in this industry can become.  Congratulations Rebby Buking!

 

BEACH HOUSE – 4th QUARTER HONOUREES

 

ALBERTO VOLORIO-Employee of the Quarter

You have been nominated for Employee of the 4th quarter based on your personality and willingness to always work hard without fail.  Congratulations Alberto Vilorio from the entire Beach House team!

 

MAYRA REYES – Manager of the Quarter

You have worked extremely hard developing and delivering our all-inclusive concept ensuring our concept is up to standard. You demonstrate only the best work ethics and understand what it takes to deliver upscales service.  Congratulations Mayra Reyes for your tremendous contribution!

 

BLUE HAVEN RESORT – 4th QUARTER

 

ANGELINA AUGUSTINE- Resort/Hotel Shining Star

Your “radiant morning smile” is always noted in the TripAdvisor comments made by guest. You perform your role with high efficiency and dependency.  Congratulations Angelina Augustine for always ensuring breakfast is a delight for all our guests!

 

ROSANYILI GARDINER – Supervisor of the Quarter

In many ways you have exceeded the requirements and expectations for this award. You are hardworking, dependable, honest, talented and a dedicated individual.  Congratulations Rosanyili Gardiner

 

CHEF PERRY ACOSTA – Heart of Hospitality

Your commitment to total guest satisfaction is always noted by the quality of products produced. Your superiors describe you as a true team player who is always willing to fill in whenever someone is absent. Your calm demeaner, team loyalty and creative skills makes you deserving of this heart of hospitality award.  Congratulations

Blue Haven Staff

Chef Perry Acosta from the entire Blue Haven team!

 

O’NEIL RILEY– Manager of the Quarter

 

You possess excellent leadership qualities and is respected by the entire Blue Haven Team. your passion for serving guest is evident by the raving reviews found on trip advisor. One guest describes you as someone who “creates memorable experiences”.  Congratulations O’Neil Riley!

 

BLUE HAVEN MARINA – 3rd and 4th QUARTERS

 

TIFFANY HANDFIELD – Employee of both Quarters

You work excellent and professionally with the team as well as our clients. You handle many tasks and challenges without hesitation and is never afraid to seek assistance and put into practice the new knowledge obtained-an quality which is very critical in our industry.  Congratulations to 3-time employee of the quarter winner Tiffany Handfield!!

 

AMBERGRIS CAY – 4th QUARTER HONOUREES

 

CAROLEAN PADUA – Resort/Hotel Shining Star

Dependable, organised, always sincere and very professional. Positive attitude, respectful and doesn’t shy away from new duties. A brilliant career ahead of her in the industry.  Congratulations Carolean!

 

SHAUN AUSTIN -Supervisor of the Quarter

Your knowledge, skills willingness to help others and your dedication has positively impacted the entire team. You are a true champion with a tireless commitment to serving guests, owners and colleagues.  Congratulations Shaun! Well done!

 

CARMEN SMITH-Employee of the Quarter

Ambergris Cay Staff

A great leader, caring employee and colleague, warm heart and great sense of honour. A dedicated employee who works hard every single day to ensure guests’ needs are met.  Congratulations Carmen! Thank you!

 

CLAUDE AGENOR – Heart of Hospitality

Goes beyond what is expected of him, great attendance and always strives to be accurate and detailed.  Congratulations to Claude!

 

FRANCISCO HODGE– Manager of the Quarter

An incredible work ethic and never misses work! Kind, courteous and a team player.  A walking billboard for Ambergris Cay and the Turks and Caicos Collection. Don’t change Francisco.  Congratulations! Thank you.

 

TCC MOST MENTIONED EMPLOYEE (TripAdvisor)

 

PEJOE CESAIRE

With over 50 mentions during January to December 2018 this employee was most deserving of this award. Some of the comments guests made were:

“You always had a smile and understood our jokes.” “You did an amazing job taking care of us, you were the friendliest staff.” “Special shout out to our favourite person, you were fantastic. Your upbeat personality shone and you were always making sure my father in law was taken care of.” “You are super fun and the kids thought it was great when you jumped in the pool fully clothed to help with the volleyball game. Thanks to you we will be back!” “Ask for him, he is the best!”

Let’s hear it for Pejoe Cesaire of the Alexandra Resort the most mentioned employee for 2018.

The winner of this award is selected based on the number of positive mentions received from guests on TripAdvisor.  The winner of the award with receive a certificate, round trip ticket for two (2) to New York and cash prize.

 

Release: Peak Consulting Ltd.

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PRESS STATEMENT FROM THE NATIONAL SECURITY SECRETARIAT

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TURKS AND CAICOS ISLANDS: NATIONAL SECURITY COUNCIL POST MEETING STATEMENT

Providenciales, Turks and Caicos Islands, 08 May 2024 – Her Excellency the Governor, Dileeni Daniel-Selvaratnam, and the Honourable Premier Charles Washington Misick, co-chaired a meeting of the Turks and Caicos Islands National Security Council (NSC) on 07 May 2024, at the Governor’s Office on Providenciales.

In attendance, were HE the Deputy Governor, the Hon. Deputy Premier, the Hon. Minister for Immigration and Border Services, the Hon. Attorney General, the Commissioner of the Royal Turks and Caicos Islands Police Force (RTCIPF), the Permanent Secretary National Security Secretariat (NSS), the Permanent Secretary Governor’s Office and the NSS Threat Lead.

Invited attendees included the Hon. Minister of Tourism, Hon. Minister of Education, Permanent Secretary Ministry of Education, Director of the Education Department, Assistant Commissioner of Police and the Executive Charmain and Managing Director of the Turks and Caicos Islands Airport Authority.

Members were briefed by:

  • The RTCIPF, on the operational response and ongoing investigations into the recent threats made against the Turks and Caicos Islands Airports and Schools. As of 26 April, ten (10) threats have been made with the most recent three (3) targeting various schools in Grand Turk and South Caicos. In addition, it was confirmed that similar threats have been made against airports in other British Overseas Territories in the region.
  • The Strategic Coordinating Group (SCG), stood-up by the NSC, is managing TCI’s response, and is collaborating with UK and international partners in its law enforcement efforts to track the source of the threats and manage risks.
  • The Ministry of Education, on their efforts with assistance from the RTCIPF, to ensure the safety and security of all students and staff. All response management plans were followed and the Ministry will work with school principals from all schools across TCI to ensure policies and processes are coherent. The Ministry is also working closely with other agencies to provide students and staff with support where needed.
  • The Turks and Caicos Islands Airport Authority (TCIAA), on the seven (7) threats made against the TCI Airports and the protocols activated to address them. The TCIAA continues to work closely with the US Transportation Security.

Administration (TSA), TCI Civil Aviation Authority (CAA), the UK’s Air Safety Support International (ASSI) and airport authority counterparts within the region to ensure the safety of the travelling public and staff at the airports.

  • The Ministry of Tourism, which will be scheduling a meeting with relevant stakeholders to keep them appropriately apprised.
  • The Attorney-General, in respect of the law applicable to the cases against US Nationals on charges relating to the possession of ammunition, confirmed that an Attorney General’s Reference to the Court of Appeal certified that where a court finds there are exceptional circumstances, the sentencing judge has discretion under the law, to impose a custodial sentence and a fine that are fair and just in the circumstances of each case rather than impose the mandatory minimum. The Chief Justice is advancing sentencing guidelines in this respect. (Reference was also made to public education or sensitization to the various examples of exceptional circumstances.) Wider work is ongoing with criminal justice partners to review the efficiency and effectiveness of case progression in driving justice outcomes.

The NSC advises the public that any threats received should be immediately reported to 911. The public is also being advised to be extra vigilant towards phishing and malicious emails, and to refrain from sharing and reposting threat messages.

Follow up questions are welcomed and can be directed to nationalsecurity@gov.tc

 

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TCI Delegation shines at Caribbean Renewable Energy (CREF) Forum 2024 held in Miami

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PRESS RELEASE

FROM THE

MINISTRY OF PUBLIC SAFETY & UTILITIES

 

May 8th, 2024 – The Caribbean Renewable Energy Forum (CREF) 2024 concluded last week in Miami, marking another milestone in advancing the region’s energy agenda. This year’s forum, held from April 24-27, at the JW Marquis Hotel in downtown Miami, attracted some of the most distinguished names and advocates in the field of renewable energy.

The delegation from The Turks and Caicos Islands led by Hon. Kyle Knowles of the Ministry of Public Safety and Utilities included Permanent Secretary Mrs. Bridgette Newman, Energy and Utilities Commissioner Mr.  Delano R. Arthur, Energy Analyst Dr. Eric F. Salamanca, Senior Legal Drafter Ms.  Priscilla Paquette, and Executive Administrator Ms.  Jasmine Malcolm.

Hon. Knowles was among the high-caliber panelists in the session called “Caribbean Leadership: Delivering on the Vision” where he highlighted the policy directions of TCI government towards transitioning to renewable energy. Hon. Knowles served as a panelist, discussing the transformative strategies required to integrate renewable technologies across the Inland territory, Turks and Caicos Islands (a UK Overseas Territory Caribbean). His insights on policy enhancements and infrastructural development were met with high interest and acclaim, underscoring his pivotal role in shaping the energy landscape.

Commissioner Delano R. Arthur, a key transformative leader in the energy sector, presented a compelling paper titled “Renewable Energy and Resource Bill for the Turks and Caicos Islands.” His presentation highlighted the legal framework for transition to renewable energy, interconnection agreement, licensing among others. He also emphasizes the use of mature commercial technology, rather than emerging technologies that have not been proven in commercial scale.  He also presented an approach to overcoming logistical and financial challenges in TCI. Com. Arthur’s pragmatic and innovative solutions offered a visionary perspective that resonated with the attendees.

Dr. Salamanca, and Atty. Paquette, also contributed to a roundtable discussion on Regulatory Framework led by the Caribbean Development Banks’ Mr. Joseph Williams and Mr. William Hinds, each bringing unique viewpoints and solutions to the challenges facing the TCI energy sector.

The attendance at year’s CREF also provided opportunity to establish networks. Among the most notable side event meeting was with the Caribbean Development Bank (CDB) where the TCI delegates discussed various projects in support of transition to green/renewable energy in the Turks and Caicos Island.

Commenting on his first CREF, the Hon Minister noted, “I am pleased to have had the opportunity to participate in the Caribbean Renewable Energy Forum (CREF) held in Miami, Florida. The Forum provided a valuable platform for discussions on the advancement of renewable energy solutions in the Caribbean region.

During the event, I engaged with key stakeholders, industry experts and government officials to exchange ideas on strategies to promote sustainable energy development. Renewable energy plays a crucial role in enhancing energy security, reducing greenhouse gas emissions and fostering economic growth in our region.

He concluded, “I am committed to working collaboratively with partners both regionally and globally to further renewable energy initiatives and accelerate the transition to a more sustainable energy future. Our participation in events such as CREF our underscores our dedication to advancing clean energy solutions and building a more resilient and sustainable energy landscape for the benefit of our citizens.”  

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DTR AND DECR HOST STAKEHOLDERS MEETING WITH INSURANCE COMPANIES TO IMPROVE COVERAGE FOR JETSKI OPERATORS

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PRESS RELEASE

 FROM THE DEPARTMENT OF TOURISM REGULATIONS AND THE DEPARTMENT OF ENVIRONMENTAL AND COASTAL RESOURCES

 

Providenciales, Turks and Caicos Islands, 8th May 2024 – The Department of Tourism Regulations aims to bridge the gap between insurance companies and water sports operators struggling to acquire adequate business insurance. The goal is to create a robust and sustainable tourism product that ensures safety and reliability for all stakeholders. On April 30, 2024, the DTR hosted a meeting with four insurance companies to address concerns regarding liability risks, enhance coverage options, and explore avenues to bolster safety measures through comprehensive insurance provisions

The meeting involved key representatives from prominent insurance companies, namely from ‘NW Hamilton’: Elianise Rigby and Jewel Ewing; ‘JS Johnson’: Queen Been; ‘CSC Insurance’: Alicia Palmer; and GK Insurance: Marie Beckford. Government officials present from DTR: Director Avi Adams, Deputy Director Talia Thomas, Regulation Development Specialist Sasha Arthur, Quality Assurance Officer Donessia Gardiner, Communication Officer Alique Harvey, and DECR’s Deputy Director Jatavia Howell, as well as Experience Turks and Caicos representative Strategic Development Manager Courtney Robinson, to develop tailored solutions that meet the unique needs of Jetski operators within the local tourism landscape.

Currently, insurance options for Jetski owners in the Turks and Caicos Islands are limited, posing challenges for operators and regulators. Through collaborative efforts with insurance providers, the DTR is committed to expanding coverage options and streamlining insurance processes to promote compliance and enhance safety standards across the industry.

“The Department of Tourism regulations is in charge of ensuring that the tourism product of the Turks and Caicos Islands is robust and sustainable. Upon setting regulations, we realize that some companies, local companies struggle with obtaining insurance,” said Avi Adams, Director at the Department of Tourism Regulations. “Our department, along with the DECR and the TCIG at large, is on a mission to bridge that gap to ensure that local vendors can obtain the insurance that is needed to offer a tourism product that can be safe and reliable, while also helping to mitigate some of the risks that insurance companies may have challenges with.”

Remarking on the proceedings of the meeting, Queen Been of J.S Johnson Insurance said “I am grateful to the Department of Tourism regulations in the TCI for hosting a timely, informative presentation on enacting laws for best practices for water sports and other tourism businesses. This will be of interest to all stakeholders, and the safety of our guests. Thank you for the opportunity to attend and lend my voice to encourage responsible management of our tourism product by all.”

The meeting outcome will inform the DTR’s ongoing efforts to implement regulatory measures that prioritize safety without stifling the growth of recreational activities vital to the local tourism sector. Through continued collaboration with stakeholders, the department remains steadfast in its commitment to fulfilling its promises and fostering a climate of trust, transparency, and accountability within the industry.

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