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‘Consumer is King’, a first effort by the TCI Department of Trade launched on Monday

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By Dana Malcolm

Staff Writer

 

#TurksandCaicos, December 7, 2021 – To a room of retailers and commercial business owners, the government minister with responsibility for Finance, Investment and Trade made a bullish statement and it forecasts the potential future of Turks and Caicos consumerism.

“I don’t want to see where people say uhhh it’s pretty good for the Caribbean, I want them to say it’s pretty good period. The service that you get here shouldn’t be watered down because you’re in the Caribbean.”

The charge came from Finance Minister. E.Jay Saunders at the launch of the Turks and Caicos Islands Government’s ‘Consumer is King’ campaign on Monday.

The campaign which is now in full swing with a visit to Grand Turk planned for today (December 7) and visits to North and Middle Caicos planned for Wednesday aims to educate TCI citizens about their rights under the Consumer Protection Ordinance.

Deputy Premier, E. Jay Saunders said one of his goals for the TCI was to get consumer standards on the islands on par with those in North America and the UK. During his address, he expressed how difficult it was to do something as simple as buying a laptop online.

He said. “There is a distinct gap between the ‘haves’ in North America and ‘have-nots’, us in the Caribbean but as consumers, we want the same things …That is why consumer protection is important…this is the step towards getting our standards to where they [North America] are.”

He says it was his hope that through the Department of Trade, Turks and Caicos consumers would experience ‘no difference’ in the quality of service available to them in stores on the island in comparison to those worldwide.

He cited the Department as ‘instrumental in educating Turks and Caicos consumers about their rights.

Lisandra Colley, the Director of the Department of Trade, Industry & Fair Competition also spoke at the event.  Ms. Colley debuted the campaign’s new tagline ‘Consumer Protection is Everybody’s business’ and reminded islanders that this was more than a tagline.

“The campaign aims to promote dialogue on the impact and application of the Ordinance, prevent unfair and misleading practices in the marketplace and to prevent the exploitation of vulnerable members of our community,” she stated at the opening, which was held at Beaches Turks and Caicos.

The director said the launch was not a one-off event, telling the attendees that, “This is a continuous campaign until every resident in the TCI is aware.”

Following the declaration, Colley announced the next phase in the government’s bid to make Turks and Caicos residents more aware, is a cross-country awareness initiative.

The initiative which is in Grand Turk today will run from December 7th to 10th and aims to impart information about the ordinance to consumers one on one. She announced North and Middle Caicos as the next stop on December 8th, South Caicos on December 9th, and the Providenciales on December 10th.

The Department’s efforts did not end there.

They also hope to reach their goal by educating a ‘large majority of islanders’ by distributing small bites of information about the ordinance using ‘Did you Know’ across different types of media.

A jingle competition for TCI high school students will also be held early next year in a bid to make the information as accessible as possible and further engage parents noting that, “When students have access to information, parents by default have to learn something from it.”

Director Colley expressed the hope that attendees would have been enlightened by the launch and charged them to share what was learned with their customers, staff and constituents across the Turks and Caicos Islands.

In attendance and helping to open the Consumer is King campaign, were Washington Misick, TCI Premier; Nigel Dakin, TCI Governor and executive members of the Turks and Caicos Chamber of Commerce.

 

 

 

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NATIONAL SECURITY COUNCIL STATEMENT REGARDING RECENT THREATS MADE AGAINST TURKS AND CAICOS ISLANDS AIRPORTS AND SCHOOLS

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May 6th, 2024 – As co-chairs of the National Security Council, Her Excellency the Governor and the Honourable Premier condemn strongly recent threats made against Turks and Caicos Islands airports and schools.

We have zero tolerance for these disruptions and the alarm that they cause. The Royal Turks and Caicos Islands Police Force (RTCIPF) continues to work closely with partner agencies and will keep the public updated as we manage the situation.

The National Security Council wishes to reassure residents, travellers and parents that the safety and security of our Islands is its highest priority.

All appropriate measures are being taken to address these threats and all required security protocols are being followed.

The Airports Authority and the Ministry of Education, with school principals are collaborating with the RTCIPF  investigations.

We encourage the public to be extra vigilant against phishing and malicious emails and report any suspicious activity to the authorities.

We appreciate the understanding of the public as we work to ensure the safety and well-being of our airports, schools and communities.

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Family of 16 yo Tourist claims negligence in jet ski death; TCI Coroner’s Court hearing evidence

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Dana Malcolm 

Staff Writer 

 

#TurksandCaicos, May 2, 2024 – The family of a 16-year-old who died in Grand Turk six years ago while on a Carnival Cruise into Grand Turk is a little closer to closure as the Turks and Caicos Islands Coroner’s Court has opened his case for an inquest.

“On Wednesday, May 16th, 2018, at 11:30 a.m. Police and Emergency Medical Officials responded to a two-jet-ski collision that left a 16-year-old male dead, near the Cruise Terminal in Grand Turk. Two people were involved in the collision. The second male did not receive any injuries. This incident is under Police investigation.”

That was the brief police report in the aftermath of Nicholas Twyman’s death.

In the comments dozens of residents and visitors claim to have been on the scene that day, as the boy was pulled ashore, some trying to assist while others looked on, horrified.

Coroner Mickia Mills called up the case on March 21, 2024 almost six years after the incident occurred. Mills is in charge of finding out what exactly happened that day in Grand Turk and whether there was any negligence or if it was simply a terrible accident.

That verdict will be for the coroner and her potential jurors to decide. However, the family has shared their version of what happened that day.

A lawsuit filed in Florida Courts in October 2019 (Twyman v. Carnival Corp) detailed the heartbreaking hours that led up to the death of Nicholas. In it, the plaintiffs, listed as Gyjuanna TWYMAN and Michael Twyman, claim that they docked in Grand Turk and were curious about using the jet skis; both parents and the son were told by the Carnival team aboard the ship that there was not a formal shore excursion in Grand Turk involving jet skis, but that jet skis would be available for rent by the hour.

The family from Indiana claims three jet skis were rented, one for Nicholas, another for his father, Michael, and another for a different passenger, while their mother remained ashore. Wet Money Enterprise is listed as the jet ski company.

The family says they were given little instruction on using the Jet Skis, especially their son who was a new rider.  The lawsuit maintains that Michael was not given any instructions other than being told where the kill switch was and not to ride too close to the cruise ship.

Sometime during his excursion, the young man crashed into the other jet ski. The family claims that neither Carnival Cruises nor representatives from the jet ski company responded. They say it was his father who spun around on his own jet ski, dived into the water for his son, and brought him to shore.

Once there, it was the young man’s mother, a registered nurse, who started emergency medical care.

When Turks and Caicos’s EMS did arrive after 15 minutes the family claims they were unsure how to use certain medical implements and had to be directed by the distressed mother.

The court documents list the cause of death for the young man as blunt force trauma and drowning, similar to what is listed in the TCI courts.

Coroner Mills, who took up her position in 2024, will oversee the proceedings which continued on Tuesday, April 23rd.

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Will DPP Office ‘No Show, No Call’ cause criminal cases to be Dropped?

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Wilkie Arthur

Freelance Court Correspondent

 

#TurksandCaicos, May 2, 2024 – On a bright and early Monday morning (15th April, 2024) in the Supreme Court before presiding lady Justice Ms. Tanya Lobban-Jackson and before His Honor The Chief Magistrate Jolyon Hatmin in the Magistrate’s Court, both courts were once again unable to proceed on its scheduled commencement time due to non or failure of attendance by the Prosecution of the Office of the Director of Public Prosecution (DPP).

Given the fact that this has now happened on more than one occasion, in both the Supreme and Magistrate’s Courts, judges and the learned Chief Magistrate have reached its final straw; they have cited the ‘no shows’ as a disrespect and a disregard for prompt and proper time management to be in attendance for legal proceedings.

From this reporters’ perspective, it appears the prosecution shows up when they like, any time they please and some are guilty of not showing at all without a call or message of explanation for the absenteeism.  The repeated instances have been called, “embarrassing” for the Office of the DPP, when defense counsel and the accused are present in the courtroom but the prosecutor is a ‘no-show, no call, no text.’

On at least two or three occasions, the Supreme Court judge was forced to return to her Chambers; exiting the court with a strongly worded warning, only to return with there still being no member of the Director of Public Prosecution present in court.

There has also been a promise that even serious cases could be dismissed due to this inappropriate practice.

In the final weeks of April, the country learned of a review by a KC out of the UK, who was looking into case progression at the DPPs office.  The Office has also hired a new Director, Philip Bennetts, KC, who takes office in the beginning of June, informed a TCIG media release.

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