Providenciales Turks and Caicos Islands, 6 August 2025 — The Department of Behavioural Health Services (DBHS) is keenly aware of the emotional and psychological impact that recent violent incidences would have had on our communities. In response, the Department is offering targeted psychological support to individuals, families, and groups affected either directly or indirectly.
While DBHS is not a law enforcement agency, our mandate includes supporting the psychological well-being of the public. In times of collective trauma, mental health support is not only appropriate, it is necessary. The Department remains committed to responding with clinical care, public education, and emotional support.
Minister of Health and Human Services, Hon. Kyle Knowles, acknowledged the importance of mental health in the nation’s overall recovery, stating “mental health remains a national priority and the Ministry of Health fully supports the DBHS’s response during this time. The Ministry is committed to ensuring that citizens affected by violence, whether directly or indirectly, receive the care they need.”
Understanding Emotional Impact
It is important to note that individuals do not need to have been physically present at the scene of an incident to be affected. The psychological effects of exposure, through media, conversation, or personal connection, can be significant. These responses may include:
- Difficulty sleeping or staying asleep
- Fatigue, restlessness, or irritability
- Emotional numbness or heightened sensitivity
- Feelings of guilt, helplessness, or fear
- Increased startle response or avoidance of reminders
- Notable behavioural changes in children and adolescents
These are common and recognized trauma responses, including what is clinically referred to as Vicarious Trauma. They are valid and treatable. Seeking support is a healthy and responsible action.
In line with this, Dr. Alicia Malcolm, Director of the Department of Behavioural Health Services, reiterated the Department’s role in providing safe, professional spaces for people to process what they are feeling. She emphasized “whether individuals were directly involved or are silently carrying the emotional weight of what they have seen or heard, the Department is prepared to listen, support, and respond with appropriate care”.
Services Available
The Department has made the following support options available:
- Individual appointments with licensed clinicians
Sessions are offered by appointment only. Individuals may book through the secure link https://forms.office.com/r/AzewS4FiNe | https://forms.office.com/r/3EevYuvzWn or scan the QR code provided on DBHS platforms.
- Emotional support for families and community groups
Prioritization will be given to those directly affected or exhibiting signs of distress.
- Consultation and guidance for community leaders, caregivers, and employers
This includes practical steps for responding to trauma within schools, workplaces, and homes.
Key Messages to the Public
- Experiencing emotional distress at this time is a normal and expected reaction.
- Difficulty functioning, disrupted sleep, or strong emotional responses do not indicate weakness.
- No one is expected to process this alone. Support is available.
DBHS encourages anyone who is feeling emotionally affected to reach out. Services are confidential, culturally informed, and delivered by qualified professionals.
For more information or to schedule an appointment, visit:
https://forms.office.com/r/3EevYuvzWn Grand Turks, Salt Cay, South Caicos
https://forms.office.com/r/AzewS4FiNe Providenciales, North Caicos, Middle Caicos
