PRESS RELEASE
FROM THE MINISTRY OF HEALTH AND HUMAN SERVICES
Providenciales, Turks and Caicos Islands, 3 July 2025 – The Ministry of Health and Human Services addresses a memo currently circulating that suggests cessation of overtime within the Emergency Medical Services Department. The Ministry of Health wishes to clarify that this communication does not reflect its current policy or operational plans.
The Emergency Medical Services Department operates on a shift system that ensures that there are staff working 24 hours a day, 7 days a week, and that more than one ambulance is operational. The Ministry remains committed to supporting and strengthening emergency medical services across the Turks and Caicos Islands. In fact, the Government has recently invested in the acquisition of eight (8) new ambulances, which are expected to be distributed throughout the islands. This strategic move is part of ongoing efforts to enhance response times and ensure that individuals in need of urgent care receive assistance as quickly as possible.
Currently, there is no plan to suspend overtime for the Emergency Medical Services personnel, however, there is a plan to better manage work schedules to ensure that there is better alignment. The Ministry appreciates the hard work and dedication of all emergency staff and continues to collaborate to ensure services are provided efficiently and safely.
We encourage all staff and members of the public to refer only to official Ministry of Health communications for accurate and current information. An internal review in relation to this matter is in progress.
The Ministry of Health and Human Services remains focused on improving access to quality healthcare and ensuring the readiness of emergency services across the country.
