Health Regulation Authority Reaches Full Operational Status, Marking Historic Milestone for Healthcare in Turks and Caicos Islands

Providenciales, Turks and Caicos Islands, 17th July 2025 – The Health Regulation Authority (HRA) proudly announces that it has achieved full operational status as of January 2025, marking a transformative moment in the healthcare landscape of the Turks and Caicos Islands.  As the first authority of its nature in the territory, the HRA represents a significant milestone in elevating healthcare standards by establishing a robust regulatory framework aimed at ensuring quality care for all residents and visitors.

“A fully-functional regulatory authority not only establishes what is an integral part of the healthcare system but represents a fundamental shift in the paradigm of delivery of healthcare services across the Turks and Caicos Islands. Through its works, the HRA will continue to play a key role in developing a health services sector that consumers can place a high reliance on standards of care of the highest quality across its continuum.” Stated Mervyn Mills, Chairman of the Health Regulation Authority Board (HRAB).

During the initial operational period, the HRA processed 58 applications for healthcare facility licensing.

From these applications, 28 licenses were issued, including;

• 11 – Outpatient clinics
• 7 –   Pharmacies
• 6 –   Dental facilities
• 2 –   Hospitals
• 1 –   Optometry
• 1 –   Chiropractic

The licensing process continues with the review of applications and the scheduling of inspections. The listing of licensed facilities will be updated on our website and social media platforms.

The HRA has prioritised stakeholder education and support, hosting educational sessions with healthcare facilities to ensure seamless navigation of regulatory processes. This collaborative approach has fostered positive relationships with healthcare providers while maintaining rigorous standards.

“This marks a significant milestone for healthcare in the Turks and Caicos Islands,” stated Romaine Missick-Smith, Chief Executive Officer of the Health Regulation Authority (HRA). “It’s the first authority of its nature, fundamentally changing the landscape of healthcare and adding quality of care for all who access it.”

CEO Missick-Smith further elaborated on the HRA’s operational progress, noting, “As of January 2025, the HRA became operational and is actively fulfilling its obligations to stakeholders by building public confidence in our healthcare system while supporting providers in meeting the highest standards. The HRA is committed to continuous improvement as we work toward our vision of accessible, quality healthcare for all.” She added, “. The HRA’s collaborative approach with healthcare providers demonstrates that regulation and innovation can work hand in hand to benefit everyone.”

The HRA’s strategic focus for the coming year emphasises continued advancement in regulatory compliance, licensing efficiency, and digital transformation. The organisation is committed to maintaining high standards of healthcare delivery and patient safety across the Turks and Caicos Islands.

Hon. Kyle Knowles, Minister of Health and Human Services, stated that, “This marks a pivotal moment in the history of healthcare in the Turks and Caicos Islands. The Health Regulation Authority achieving full operational status represents our government’s unwavering commitment to ensuring that every resident and visitor to our beautiful islands receives healthcare of the highest quality and safety standards. This achievement reflects our government’s vision of a modern, regulated healthcare system that meets international standards while serving our local communities.”

The establishment of the HRA represents more than regulatory oversight,  it signifies the Turks and Caicos Islands’ commitment to healthcare excellence and patient protection. By implementing comprehensive licensing standards, educational programs, and proactive monitoring, the HRA is creating a healthcare environment where quality, safety, and accessibility are paramount.