Update on the Cost-of-Living Relief Programme: Resumption of Payments and Cheque Collection   

Providenciales, Turks and Caicos Islands, Monday, 6^th January 2025 – The Ministry of Finance, Investment and Trade is pleased to announce the resumption of the Cost-of-Living Relief Programme payment collection on Wednesday, 8^th January 2025 which had been temporarily disrupted due to a recent cyber incident.

We understand the importance of these payments and we are committed to ensuring that all eligible recipients receive the assistance they require.

The Ministry is currently in the process of distributing the final batches of payments: Batch 4 and Batch 5. Batch lists can be viewed by visiting www.gov.tc.

Approved applicants can collect their cheques at the Treasury on Providenciales, the Treasury on Grand Turk, or the sub-treasury on South Caicos and North Caicos. Collection times are Monday to Thursday from 9:30 AM to 3:30 PM, and Friday from 9:30 AM to 3:00 PM. Please remember to bring your reference number along with a valid form of identification for collection.

Please be advised that cheques are for in-person collection only. There will be no deposits to any bank accounts for the Cost-of-Living Relief Programme.

For relief recipients who are disabled or confined to their home (in Turks & Caicos Islands), the Treasury will provide a cheque delivery service. To utilize this facility, approved applicants or his or her representative are asked to make a written request, for the delivery of the cheque to colreliefsupport@gov.tc.

The request must include the following:

• a copy of the approved applicant Government Issued ID
• application number
• phone number and
• address for the cheque to be delivered

Cheques will be valid for six (6) months from the printed date. All uncollected cheques will be voided and cancelled. Lost or stale dated cheques will not be reissued.

We genuinely appreciate your patience and understanding throughout this challenging period. Your support has been invaluable, and we remain committed to keeping you informed as we progress.

For any assistance or inquiries related to the Cost-of-Living Relief payments, please do not hesitate to reach out to our support team at colreliefsupport@gov.tc. We are here to help and provide the information you need.

Thank you for your continued trust in us as we work together to support our community.