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Update on the Cost-of-Living Relief Programme: First Batch of Applications Successfully Processed

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PRESS RELEASE

FROM THE MINISTRY OF FINANCE,

INVESTMENT AND TRADE

 

 

Providenciales, Turks and Caicos Islands – Tuesday, 3 December 2024: The Ministry of Finance, Investment and Trade is pleased to announce significant progress in the approval process for the Cost-of-Living Relief Programme. As of 11:00 PM on Saturday, 30 November 2024, we have successfully processed the initial batch of applications. Our team has worked diligently to ensure that applicants receive the support they need, and we are committed to maintaining transparency throughout this process.

It is important to note that applications are randomly distributed for approval, with the processing team having no control over the order of approvals. This impartial method ensures fairness and equal opportunity for all applicants. The designated portal manages the distribution of applications, facilitating a streamlined approval process.

The following statistics reflect the engagement from various islands up to 11:00 PM on Saturday, 30 November 2024. Overall, the program received a significant number of applications, with a total of 15,614 submitted. Of these, 5,019 applications have been processed in the first batch, representing an overall approval rate of 32.1%. Please note that the overall total includes duplicates, and as a result, the final total may be lower.

Island Total First Batch Number Applied Percentage
Overall    5019 15614 32.1
Grand Turk     742 2273 32.6
Salt Cay         9 47 19.1
South Caicos and Ambergris Cay     137 453 30.2
Middle Caicos       19 63 30.2
North Caicos & Parrot Cay     206 620 33.2
Providenciales     3905 12158 32.1

The Ministry would like to inform approved applicants that cheque distribution will commence on Wednesday, 4 December 2024 using a batch system. A list of approved applicants will be provided for each batch. The lists will also be accessible via www.gov.tc.

For the payment schedule, approved applications will be paid on the following dates: Batch 1 – 4th December, Batch 2 – 11th December and Batch 3 – 18th December, 2024. All approved applicants will be paid no later than 20th December 2024.

Cheques will be available for collection across the islands at the following locations: The Treasury on Providenciales, St. Mary’s Pro-Cathedral Dillon Hall on Grand Turk, and the Sub-treasuries on South Caicos and North Caicos.

Collection hours have been established for the convenience of applicants, with cheques available Monday through Thursday from 9:30 AM to 3:30 PM, and on Fridays from 9:30 AM to 3:00 PM.

Please be advised that cheques are for in-person collection only. There will be no deposits to any bank accounts for the Cost-of-Living Relief Programme. To collect cheques, applicants must present their reference number along with a valid form of identification at the time of collection.

For relief recipients who are disabled or confined to their home (in Turks & Caicos Islands), the Treasury will provide a cheque delivery service. To utilise this facility, approved applicants or his or her representative are asked to make a written request, for the delivery of the cheque to colreliefsupport@gov.tc.

The request must include the following:

  • a copy of the approved applicant Government Issued ID
  • application number
  • phone number and
  • address for the cheque to be delivered.

Please be aware that once issued, cheques are valid for six (6) months from the printed date. After 20th June 2025, any uncollected cheques will be voided and cancelled. Lost or stale-dated cheques will not be reissued.

We encourage all applicants to stay informed and seek any assistance needed during this process. For further inquiries, please contact colreliefsupport@gov.tc.

The Ministry of Finance, Investment and Trade strives to ensure that every eligible applicant can access the relief grant, and we appreciate your cooperation and understanding during this significant endeavour.

Click here to view the list of approved COLR Batch 1 applicants: https://drive.google.com/file/d/1lTFsjde6F1QphjxfGsgwyFYHHRhvw4A0/view?usp=sharing

News

ELECTRICITY BILL SHOCKER: PELICAN ENERGY WARNED GOV’T

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TCIG knew from April that fuel factor could surge almost 80%; Minister says $500 cost-of-living payment was part of Government’s response

PROVIDENCIALES — The Turks and Caicos Government knew months before July’s shocking electricity bills that consumers faced a potentially massive increase in the fuel factor.

Minister of Information Technology and Energy E. Jay Saunders revealed Friday that Pelican Energy warned his Ministry in April that generation fuel costs were projected to rise from $3.09 per gallon in May to $4.79 in June and July.

That translated into a projected fuel factor jump from about 17.5 cents to 31 cents per kilowatt-hour — an increase of almost 80%.

Saunders said he personally advised Cabinet of the projected increase and presented options for cushioning the impact.

He characterised Government’s $500 cost-of-living payment as its “initial response” to rising fuel costs, before a separate fuel-factor subsidy was approved.

Cabinet records show Government agreed on June 24 to provide funding to mitigate the fuel-factor impact, with the relief programme approved July 8.

Eligible residential customers — those averaging less than $1,500 monthly over the previous three bills — are capped at 22 cents per kWh from July through October.

Pelican confirmed Friday that Government’s contribution was already applied to July bills, meaning the bills now triggering widespread public outrage would have been even higher without the subsidy.

Saunders did not disclose the programme’s total cost.

His admission that Government knew since April, however, raises another question amid the backlash: why were consumers not directly warned by Government about the scale of the approaching increase?

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Bahamas News

More Bahamians Accessing HIV, STI Care Through NHI

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NASSAU, Bahamas — More Bahamians are accessing HIV and sexually transmitted infection-related healthcare through National Health Insurance, a trend the NHI Authority says should be viewed positively.

NHIA stressed in an August 6 statement that its 2025 figures measure healthcare utilisation, not newly diagnosed infections. They include beneficiaries screened, treated, monitored or receiving follow-up care, including people diagnosed previously.

“Increased utilisation of these services should be viewed as a positive development,” NHIA said.

The Authority pointed to “greater enrolment and use of NHI, improved access to screening and testing, continued treatment and monitoring of existing conditions, and increased willingness to seek medical care.”

The development comes amid a mixed three-year HIV picture. New diagnoses rose from 130 in 2023 to 156 in 2024, before declining to 142 in 2025.

NHIA said increased utilisation demonstrates that more beneficiaries are accessing needed healthcare and actively managing their health, reinforcing the importance of screening, early diagnosis and continued treatment.

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Health

47,459 MEASLES CASES, 44 DEATHS ACROSS AMERICAS  

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WASHINGTON, D.C. — The Americas has recorded 47,459 confirmed measles cases and 44 deaths in 2026, the region’s highest case count in 22 years, prompting the Pan American Health Organization (PAHO) to urge stronger vaccination, surveillance and rapid outbreak response.

As of July 18, cases were already more than triple the 15,011 recorded during all of 2025. Guatemala, Mexico, the United States and Peru account for 95% of confirmed cases. Guatemala leads with 30,371 cases and 26 deaths, followed by Mexico with 12,255 cases and 17 deaths.

PAHO classifies the regional public health risk as very high, citing active outbreaks, immunity gaps, international travel and populations with inadequate vaccination coverage.

The organization says prevention starts with vaccination. Countries are being urged to achieve and maintain at least 95% coverage with two doses of measles-containing vaccine, particularly protecting children and under-vaccinated communities.

Measles spreads through the air when an infected person breathes, coughs or sneezes. Symptoms can include fever, cough, runny nose, red eyes and a rash.

PAHO is urging health authorities to detect suspected cases early and respond rapidly to stop transmission. Unvaccinated and under-vaccinated people, young children and communities with limited healthcare access face increased risk of severe illness and death.

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