TCIG UPDATE ON HOSPITAL CONTRACT  

Providenciales, Turks and Caicos Islands – Monday, 25 November 2024: The two hospitals at Grand Turk and Providenciales are part of a long-term Public-Private Partnership (PPP) contract with InterHealth Canada (IHC). Under the original contract, the services delivered were to be best in class. However, for some time there have been concerns that TCIG was not receiving good value for money or the quality services it was paying for.

The Turks and Caicos Islands Government (TCIG) has redoubled efforts to hold IHC to account, including the retention of specialist PPP advisers. As a result, TCIG believes it has established areas of non-compliance that could result in TCIG being able to pursue various remedies under the contract. Whilst IHC have disputed this, the last few months have seen greater dialogue in which a settlement of outstanding issues was sought. However, IHC has been unable to provide adequate assurances to the Cabinet of future performance and we have not been able to reach a satisfactory agreement. As a result, the Cabinet has decided to continue to enforce TCIG’s contractual rights and invoke the appropriate remedies available to TCI which would include the levy of financial deductions, the ability to require service improvement plans, the ability for TCI to step in to provide the services, and/ or the termination of the contract entirely.

 In parallel, TCIG will maintain its close monitoring of services, including the continuation of external reviews into key clinical areas. TCIG is determined to take all necessary steps to ensure that the people of these islands receive the modern, high-quality, value-for-money healthcare system that they deserve.