News
Another jewel in the crown of Beaches Turks and Caicos Sales Department Leader
Garfield Ekon
Staff Writer
Turks and Caicos, November 16, 2024 – Tanya Swann, the Beaches Turks and Caicos (TCI) Resorts Villages and Spa, Executive, Tanya Swann was recently awarded the Sandi McCoy for excellence in Sales Department Leadership.
The event was hosted by Unique Vacations, a worldwide representative of Sandals Resorts and Beaches Resorts.
Swann, was one of several sales managers awarded at the ceremony, which recognizes the best in sales and marketing for Sandals, in the Americas.
The awardee said she felt happy and “elated and blessed to have been recognized for such an esteemed Award,” within the chain, through
the Caribbean, and “I am indeed proud to be chosen, and honoured,” she said.
Her working with Beaches Resorts, began in April 2004, as a secretary for Food and Beverage, and her tenacity and excellent work ethics led to a promotion as Executive Administration to the General Manager.
Several promotions came after, and in 2019, she was named Director of Sales at Beaches Turks and Caicos.
She credits her rise within the company to mentorship and a willingness to learn and to tackle new challenges, noting that she learned to adapt, took on additional roles, and was clear on where she wanted her career to go.
“In each position that I have worked in at BTC I was given the opportunity not just by management but also by the potential and success which they saw in me. Just like everything in life, sometimes it was not easy, but it was worth it because it got me where I am today. What I have already done and what I will continue to do will determine where my next level of success will be,” she said
Over the years, the awardee has been a key lead in marketing the Beaches Turks and Caicos brand to international partners, speaking at road shows, sales blitz and promotional events across the United States. Swann works closely with travel agents, airline representatives and Business Development Managers to promote the brand and the Turks and Caicos destination, to new and existing customers.
“Sometimes no matter how rough and challenging our lives may be, we must always take a moment and be proud of ourselves no matter what.
God is indeed a good God, a faithful God and he allows us to be recognised when the time is right and not before as his timing is always the right one and the on time one,” she stated.
Tanya Swann was born in the Turks and Caicos Islands (TCI), to a single parent, and has worked in the tourism industry for the past 25 years, with almost 19-years spent at the BTC.
She said after joining the entity, she has had the privilege of going on trips to the various properties, as well as “I did some presentations at the call centres, to the agents,” she said, while pursuing and academic achievements, such as: Associates Degree in Hospitality and Tourism, Certificate Course for Train the Trainer, Certificate in Customer Service Management, Certificate in Business Management, Professional Bachelor Degree in Hotel and Tourism, and Professional Master’s Degree in Hotel and Tourism.
Miss Swann has also received other awards: Most Reliable and Responsible Employee, Award for Sports Woman of the Year, Award for Manager of the Year, Award for being “A Silent Warrior,” as well as receiving the Prestige Special Service Award, Spirit of Excellence Award 2015, Spirit of Excellence Award 2016, the TCHTA Shining Star Award 2016, and the Sales Manager of the Year 2019.
She said “with all the above, I was given the opportunity not only by management, but also myself personally, because I knew what I wanted, and where I wanted to go, so I took every opportunity that i was afforded, and made the best of it. The tools that I live by every day is, confidence, communication, and active listening,” she said.
News
The Turks and Caicos Islands Set Positive Start to 2026 with Increase in January Stayover Arrivals
PROVIDENCIALES, TURKS AND CAICOS ISLANDS – (February 25th, 2026) – The Turks and Caicos Islands began 2026 on a positive note, with stayover arrivals in January surpassing the same period in 2025.
Preliminary figures indicate that 56,830 stayover visitors arrived in January 2026, representing a two percent increase year-on-year. The steady growth continues the positive momentum experienced at the close of 2025.
Mr. Paul Pennicook, Interim CEO Consultant, attributed the encouraging performance to new collaboration with tour operator partners as well as increased airlift from key source markets.
“We anticipated a strong January performance following the growth recorded in November and December. The winter season has traditionally been a robust period for the Turks and Caicos Islands, and this year that strength has been further supported by enhanced collaboration with partners and expanded airlift from Canada and the United States We are cautiously optimistic about maintaining this upward trajectory in the weeks and months ahead.
Cruise Sector
In cruise, preliminary figures show 122,935 cruise passenger arrivals in January, reflecting a 15 percent decrease compared to January 2025.
The decline is attributed to a reduction in cruise calls during the month. A total of 33 vessels called on Grand Turk in January, seven fewer than during the corresponding period last year.
Marketing Shows
As part of its ongoing efforts to position the Turks and Caicos Islands as a premier luxury destination, Experience Turks and Caicos has been actively participating in the Travel & Adventure Shows across several major cities in the United States.
The destination has already been showcased in Washington, D.C., New York, and Chicago, with Fort Lauderdale and Denver scheduled in the coming weeks.
Public Relations Manager Laura Dowrich represented the Turks and Caicos Islands alongside the destination’s U.S. marketing agency, ABA Global.
Beaches Turks & Caicos – Stone Creek Travels
“One of the most encouraging takeaways from these shows is that the Turks and Caicos Islands is indeed on travellers’ radar. We met many visitors who shared fond memories of their time here, others who already have trips booked and were seeking recommendations on activities and dining, and many more who aspire to visit. It was a pleasure highlighting our multi-island destination and sharing the many experiences that make the Turks and Caicos Islands truly special,” said Ms. Dowrich.
Awards & Recognition
Building on a stellar year of accolades in 2025, the Turks and Caicos Islands has begun 2026 with additional international recognition.
The destination earned a Gold Badge in the U.S. News & World Report rankings, placing #5 in Best Family Vacations in the Caribbean and #5 in Best Beaches in the World. In the USA Today 10Best Readers’ Choice Awards, Grand Turk was ranked #10 among the Best Caribbean Islands to Visit.
About Experience Turks and Caicos
Middle Caicos Dragon Cay Resort
Experience Turks and Caicos is the official destination marketing and management organisation (DMMO) for the Turks and Caicos Islands. The organisation is committed to positioning the destination as a premier, sustainable luxury tourism hub. By leveraging smart tools, data-driven strategies, and stakeholder collaboration, Experience Turks and Caicos focuses on enhancing the visitor experience and fostering long-term industry success.
About the Turks and Caicos Islands
The Turks and Caicos Islands consist of two island groups in the Lucayan Archipelago—the larger Caicos Islands and the smaller Turks Islands. Home to some of the world’s most pristine beaches, including the award-winning Grace Bay Beach, the destination is renowned for its crystal-clear turquoise waters, luxury accommodations, and rich cultural heritage. Each island and cay offer a unique experience:
- Providenciales boasts world-class resorts, fine dining, and high-end tourism offerings.
- Grand Turk serves as the vibrant hub for cruise tourism and historical exploration.
- The sister islands provide a gateway to nature, adventure, and authentic local culture.
Recognised as the world’s best-kept secret, the Turks and Caicos Islands offer effortless luxury, with seamless connectivity via direct flights from major cities in the United States, Canada, and the United Kingdom.
Photo Captions:
Grand Turk – slow travel with us
North Caicos – Correy Forbes
South Caicos Sail Rock
Providenciales, Turks and Caicos Islands – Wednesday, 25 February 2026: Staff of the Department of Disaster Management and Emergencies (DDME) participated in a one‑day Professional Staff Development Workshop on Thursday, 19th February 2026. The session was facilitated by former DDME Director (2011–2021) and current Permanent Secretary of the Governor’s Office, Dr. Virginia Clerveaux.
The in-house workshop was organised by the DDME Training Unit, to focus on the National Disaster Management Framework, strengthening staff understanding of their roles and responsibilities within disaster management. The session also aimed to enhance the effectiveness of the National Emergency Operations Centre (NEOC) and reinforce inter‑agency coordination.
Drawing on her extensive experience in disaster management in the Turks and Caicos Islands, as well as several deployments to CDEMA member states including Haiti, The Bahamas, and Jamaica, Dr. Clerveaux provided practical insights that reinforced key concepts and clarified operational expectations. Staff members actively participated in discussions and shared recommendations to improve sub‑committee performance and overall departmental efficiency.
To support learning retention, the workshop incorporated pre‑ and post‑assessments, enabling participants to evaluate their understanding and track improvements.
Acting Director of DDME, Mr. Kevaun Lucas stated: “Investing in the continued development of our team is essential to strengthening national resilience. This and future planned workshops will help to reinforce our commitment to building a highly skilled, well‑coordinated workforce capable of leading and supporting disaster management efforts across the Turks and Caicos Islands. I am proud of the team’s engagement and encouraged by the meaningful contributions they made throughout the session.”
This Professional Staff Development Workshop forms part of DDME’s ongoing commitment to enhancing internal capacity, strengthening operational coordination and improving overall departmental synergy as the agency continues to advance national preparedness and response capabilities.
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Caribbean News
Liberty Caribbean Supports Regional Forum on AI, Cyber Resilience and Digital Inclusion
Port of Spain, TRINIDAD & TOBAGO (February 24, 2026) — Liberty Caribbean, the operators of Flow, Liberty Business and BTC, recently served as Gold-Level Partner of the two-day Trinidad and Tobago Internet Governance Forum (TTIGF), themed “The Innovation Paradox – Balancing Progress with Responsibility and Resilience”.
The Digital Divide is of particular interest to Liberty Caribbean and is being addressed through its Charitable Foundation across the region. Low broadband penetration in the Caribbean contributes to diminished opportunities for individuals, communities, and local economies, but with the support of funding partners, this gap can be addressed through a comprehensive programme – JUMP – that focuses on providing access, devices, and digital skills.
“Liberty Caribbean was proud to serve as Gold-Level Partner of the TTIGF because the conversations taking place here shape key digital
policies for multiple stakeholders,” said Simone Martin-Sulgan, Vice President and General Manager, Flow Trinidad.
“As technology accelerates at an unprecedented pace, we must ensure that innovation strengthens our societies rather than fragments them. The theme, ‘The Innovation Paradox – Balancing Progress with Responsibility and Resilience,’ speaks directly to the work we do every day: building networks that are not only fast and reliable, but secure, inclusive and future-ready.”
Across the Caribbean, the digital divide remains one of the most pressing barriers to equitable growth. Low broadband penetration limits access to education, entrepreneurship and essential services, and that is why we are deeply committed to closing this gap.
Through the Liberty Caribbean Charitable Foundation and initiatives like the JUMP Programme, the company is expanding access to technology, affordable connectivity and digital skills training so that individuals and communities are empowered to participate fully in the digital economy.
Martin-Sulgan further stated “at Liberty Caribbean, we believe progress and responsibility must move in lock step. By investing in resilient networks, inclusive programmes and trusted partnerships, we are helping to build a Caribbean that is innovative, secure and prepared for the opportunities ahead.”
Topics covered during the Forum, with over 140 participants, included “Securing Critical Infrastructure”, Integrating AI into Digital Transformation”, “The Digital Divide”, The Human Cost of Innovation – Mental Health and Well-being in the Digital Age’, and AI, Cyber Resilience and Regional Innovation”.
Focused on the underlying mandate of the Conference theme thought leaders, innovators, policymakers, technologists, researchers, and community stakeholders were invited to explore how countries can evolve boldly without compromising values or long-term stability.
Photo Caption:
TTIGF – l-r Darren Campo, Regulatory & Compliance Officer; Yolande Agard-Simmons, Senior Manager Communications; and Kevon Swift, Senior Manager Government and Regulatory Affairs of Flow Trinidad in attendance at the Post Event Mixer at Caribbean Telecommunications Union’s Head Office in St Clair, Port of Spain
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News5 days agoDDME Staff Strengthen Disaster Management Capacity Through Professional Development Workshop
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Caribbean News6 days agoLiberty Caribbean Supports Regional Forum on AI, Cyber Resilience and Digital Inclusion
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News5 days agoThe Turks and Caicos Islands Set Positive Start to 2026 with Increase in January Stayover Arrivals