Montego Bay, St. James: Sandals Corporate University (SCU), the learning and development hub for Sandals and Beaches Resorts team members, continues to set the gold standard for excellence in AI implementation and training strategy as they celebrate their recent double win in the 2025 Brandon Hall Group^TM HCM Excellence Awards®.

Collaborating with Canadian-based corporate training company, Flint Learning Solutions, the SCU was awarded two gold medals for projects submitted to the categories: Best Use of AI in Business Impact for elevating guest experiences with AI training and Best Learning in the Flow of Work for improving hospitality with on-the-job activities.

The awarding organisation, The Brandon Hall Group™, has, for over 30 years empowered and certified business excellence globally and through the HCM Excellence Awards®, which recognises organisations that have implemented best practices for initiatives in learning and development, talent acquisition and management, leadership development, human resources, sales performance, diversity, equity and inclusion and the future of work.

Highlighting the achievement, SCU’s Senior Corporate Director, Dr. Luz Longsworth stated, “the Hospitality industry requires a flexible and fast paced approach to on-the-job training and the SCU is excited about the possibilities for expanding the use of AI in its training model to enhance our team members’ learning experience and to ultimately continue providing our Sandals and Beaches Resorts guests with consistently excellent service.”

Lenise White, Sandals Resorts’ measurement and evaluation specialist also shared her enthusiasm about the win.

“The double gold win from the Brandon Hall Group™ is a tremendous recognition of the impact the SCU has made in transforming hospitality learning and service delivery. It signifies that our efforts to integrate AI into training are not only innovative but also delivering real business impact.”

The partnership between SCU and Flint has, since its application, redefined on the job learning, demonstrating how innovative technology and training can ease real-world business challenges in the hospitality industry. The programme establishes a new standard for hospitality talent development and has given way to the integration of personalised, AI-powered learning, geared towards enhancing team member capabilities and elevating the guest experience without disrupting daily operations.

“We’re incredibly proud of our partnership with Sandals Corporate University and the exceptional results we’ve achieved together. SCU’s leadership in embracing innovative approaches to talent development has been instrumental in creating a programme that empowered employees to create the exceptional, memorable experiences that define the Sandals brand and keep guests returning year after year,” shared Flint’s Chief Executive Officer, James Glover.

The 2025 award entries were evaluated by a panel of veteran, independent senior industry experts, Brandon Hall Group analysts and executives based on their alignment to business needs and environment, programme design, functionality and delivery, innovation and creativity among other criteria.

“This year’s Excellence Award winners exemplify the transformative power of strategic human capital management. Through their innovative approaches to talent development and employee engagement, these organizations have not only achieved remarkable business outcomes but have also redefined what it means to create truly people-centric workplaces,” remarked Brandon Hall Group Chief Operating Officer and HCM Excellence Awards® Programme Leader, Rachel Cooke.

The win follows another exceptional achievement in AI-powered training after the SCU copped the bronze award for Best Corporate University in Generative Artificial Intelligence (GenAI) Implementations from the Global CCU, earlier this year.

Photo Captions:

Header: A group of proud team members from Sandals South Coast team pose for a quick photo op after receiving their training completion certificates.

1st insert: Sandals Ochi Beach Resort General Manager, Carol Bourke (left) presents Learning and Development Manager, Joy Bernard with her certificate of recognition for the role that she played in administering the training initiative.

2nd insert: Ghislain Boutoulle, hotel manager at Beaches Turks and Caicos (right) beams as he congratulates bar department team member, Andrew Clarke on his successful course completion.

Bridgetown, Barbados, 5 September 2025 (PAHO/WHO) — The Pan American Health Organization (PAHO) has launched the Suzan McLennon-Miguel Caribbean Antimicrobial Resistance (AMR) Leadership Award, a new regional honor recognizing exceptional leadership in the fight against antimicrobial resistance—a growing global health threat often referred to as the “silent pandemic.”

The award celebrates the legacy of Dr. Suzan McLennon-Miguel, a Jamaican veterinarian whose three-decades career spanned veterinary public health, disaster response, food safety, and AMR advocacy. Affectionately known as “Doc Sue,” she was a passionate champion of the One Health approach, which unites human, animal, and environmental health to tackle complex health challenges like AMR.

PAHO welcomes the nominations of individuals or organizations from across the Caribbean who have demonstrated outstanding commitment to addressing AMR. Eligible nominees may include those who have led impactful community-based AMR initiatives; contributed to education, policy, or public health solutions; or advanced research or innovation using a One Health lens. Self-nominations are encouraged.

Nominations are open until 30 September 2025, and the winner will be announced on 18 November 2025, during World Antimicrobial Resistance Awareness Week.

Celebrating a legacy of Caribbean leadership

Dr. McLennon-Miguel passed away in July 2023 after a battle with cancer, but her influence continues to shape public health in the Caribbean. She led animal health responses during the 2021 volcanic eruption in St. Vincent and served as a food safety specialist at the Caribbean Agricultural Health and Food Safety Agency (CAHFSA) in Suriname.

Her impact extended beyond science and policy. In Jamaica, she created “Doc Sue’s Happy Rooms”—colorful spaces in hospitals where sick children could play, learn, and dream. “It’s more than a playroom,” she said. “It’s a place where children can start dreaming of what they want to be in the future.”

The awardee will be invited to PAHO’s Headquarters in Washington, D.C. for meetings with regional experts, participation in strategic AMR discussions, and the opportunity to showcase their work. They will also receive a commemorative plaque.

“AMR threatens lives across the Caribbean, from routine infections to critical treatments like cancer care,” said Pilar Ramon-Pardo, Chief, Antimicrobial Resistance Special Program at PAHO. “This award celebrates Dr. McLennon-Miguel’s legacy by recognizing leaders who are building a healthier future.”

A panel of experts from PAHO and international partners will select the winner based on impact, innovation, collaboration, and sustainable contributions to AMR efforts.

Why AMR matters

Antimicrobial resistance occurs when bacteria, viruses, fungi, or parasites stop responding to the medicines used to treat them. This makes common infections harder—and sometimes impossible—to cure. In the Caribbean, AMR threatens everything from routine infections to surgeries and cancer care, placing decades of public health progress at risk.

PAHO is stepping up its efforts to combat AMR in the Caribbean by strengthening surveillance, expanding laboratory capacity, promoting responsible use of antibiotics, and fostering One Health partnerships. These efforts are supported by the UK Government’s Fleming Fund and new South-South cooperation initiatives.

By honoring leaders like Dr. McLennon-Miguel, this award aims to inspire bold action to curb superbugs and safeguard the region’s health.

Download the nomination form (PDF) and read the full call for nominations (PDF).

For questions or to submit a nomination, please contact Franka Des Vignes at desvigfra@paho.org or Nathalie El Omeiri at elomeirin@paho.org, using the subject line: Suzan McLennon-Miguel Award nomination.

Links

Tackling Antimicrobial Resistance in the Caribbean – PAHO/WHO | Pan American Health Organization

Jamaica, September 6, 2025 – The Caribbean Democrat Union (CDU) has extended warm congratulations to the Jamaica Labour Party (JLP) on its resounding success in the September 3 general election, securing its third consecutive term in office.

Preliminary results show the JLP, led by Prime Minister-Elect Andrew Holness, won 34 of the 63 parliamentary seats, while the opposition People’s National Party (PNP) claimed 29 seats, solidifying the JLP’s parliamentary majority. Voter turnout was notably low, hovering around 38–39%, underscoring persistent challenges in civic engagement.

In its release, the CDU praised Holness’s “stellar leadership,” crediting his administration with economic transformation, strengthened democratic governance, and tangible improvements in citizens’ lives. The JLP victory was described not just as a national triumph but “a moment of pride for all who believe in democracy, prosperity, and freedom across the Caribbean.”

Holness framed the win as a mandate for continuity, pledging more economic reforms—some of which include lowering income tax and raising the national minimum wage, initiatives he championed during the campaign. The low turnout, however, casts a shadow over the scale of his electoral support, prompting concerns from democratic watchers.

The CDU reaffirmed its solidarity with the JLP as it embarks on this new term, signaling strong regional support for the continuing leadership of Holness. The statement positions Jamaica—and the broader Caribbean—as committed to democratic stability and prosperity.