Government
Linda Malcolm Appointed as Collector of Customs
#TurksandCaicos, September 9th, 2023 – The Office of the Deputy Governor of the Turks and Caicos Islands is pleased to announce the appointment of Ms. Linda Doreen Malcolm to the post of Collector of Customs in the Ministry of Immigration and Border Services.
Born and raised in South Back Salina (Good Street) on Grand Turk island, Ms. Malcolm is a proud graduate of Eliza Simmons (South) Primary School in 1978 and HJ Robinson (Formerly Turks and Caicos High) in 1983. She is pursuing a Bachelor’s in Human Resource Management at the Ashworth College, Business School.
In October 1989, Ms. Malcolm joined the Civil Service as an Assistant Customs Officer with the Customs Department. Two years later, in 1991, she was promoted to Customs Officer, then climbed through the ranks from Senior Customs Officer (1993) to Assistant Collector of Customs (1996) and Deputy Collector of Customs in 2000; the latter position she held until 2023.
During her 34 years with the Customs Department, Ms. Malcolm:
- Led Customs’ Entry Processing Unit (EPU), Concessions Administration, Refunds, and Bonded Warehouses
- Monitored the automated system for customs data (ASYCUDA) to ensure that all stakeholders prepare declarations of all goods entering TCI. Provide advice on Customs policy matters, including legislation on Customs import/export regimes, to the Permanent Secretary and the Minister of Immigration and Border Services.
- Played a leadership role in the 2021 implementation of both Job Queue (2021), an electronic system which
- Led the development and implementation of a Customs Concessions Portal in 2022, which reduces processing time and improves efficiency in applying and approving TCIG waivers across the Board.
- Championed the ‘Be Well Work Well Program’ on behalf of the Ministry of Immigration and Border Services. The program is designed to develop ‘The Whole Man’ by providing officers with a working environment that fosters professional and emotional well-being.
Ms. Malcolm, commenting on her appointment, stated:
Special thanks to Collectors John Robinson, Clinton Wilson, Terry Selver and Chawa Williams for always seeing the best in me.
Today, I am honoured and humbled by this opportunity to lead. As the second female Collector of Customs in the Turks and Caicos Islands, I vow to serve with professionalism and integrity while delivering excellent service to the people of the Turks and Caicos Islands through Customs and Ports Enforcement.
To my amazing Management Team and staff at the Customs Department, I look forward to your continued support. To my family and friends, thank you for your endless love, support and encouragement every step of the way
Lastly, thank you to Her Excellency Anya Williams and her team for this opportunity to serve in this capacity.
Deputy Governor and Head of the Public Service, Her Excellency Anya Williams, in extending congratulatory remarks to Ms. Malcolm, stated:
“It gives me great pleasure to congratulate Ms. Linda Doreen Malcolm on her official appointment to the post of Collector of the Customs Department in the Ministry of Immigration and Border Service.
Congratulations on your well-deserved promotion, Ms. Malcolm!”