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InterHealth Canada -Turks and Caicos Islands Hospital Held BPSO Implementation Journey Conference

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#TurksandCaicos, June 5, 2023 – On Friday, May 26, 2023, InterHealth Canada Turks and Caicos Islands Hospital hosted a conference to showcase their implementation journey of the Best Practice Spotlight Organization (BPSO) programme at Beaches Turks and Caicos. The event saw healthcare professionals from across the industry come together face to face and virtually to discuss the implementation and impact of BPSO practices.

The BPSO is an international programme developed and led by the Registered Nurses Association of Ontario (RNAO) to guide healthcare organizations in creating a culture of evidence-based best practices.

The Turks and Caicos Islands Hospital commenced the BPSO programme journey in 2021 and has since improved on several already established critical best practices in pressure injury prevention, falls prevention and person and family-centred care aimed at advancing high patient satisfaction, patient safety, and clinical outcomes. Being recognized as a BPSO indicates a commitment by The Turks and Caicos Islands Hospital to continuously improve patient care by using the best available evidence.

The one-day conference featured a series of informative presentations by various healthcare professionals, in the persons of Mikette Been, Chief of Clinical Services, Michael Williams-Deputy Site Manager, Shantell Gardiner – Nurse Manager, Jolly Kurien – Nurse Manager; Sarah Henry – Emergency Specialist Nurse, Deniese White – Oncology Specialist Nurse who shared their BPSO implementation strategies and evidenced best practices at the Turks and Caicos Islands Hospital.

Susan McNeill, Associated Director, Guideline Implementation and Knowledge Transfer of RNAO and Douglas Moore TCI Hospital’s BPSO Consultant, presented the importance of BPSO programmes in organizations, the positive impact the programme has made in hospitals in Canada and the next steps for the Turks and Caicos Islands Hospital.

A panel discussion on nursing excellence followed presentations by the patient’s and nursing experience of the BPSO implementation.

The audience also had the opportunity to engage in lively discussions with the presenters, sharing their insights and perspectives on how the BPSO programme can drive improvements in healthcare delivery and emerging innovations in nursing education and practices.

Mikette Been, Chief of Clinical Services and BPSO Project Lead, said, “As the lead for BPSO implementation at the Turks and Caicos Islands Hospital, I have witnessed first-hand the journey we have experienced as we embraced the BPSO initiative. The BPSO implementation journey has been hard but rewarding, as hospitals must provide the best possible care for their patients and promote nursing excellence and leadership. It requires commitment from all stakeholders, including leadership, frontline staff, and patients. When fully implemented and sustained, hospitals can see vast improvements in patient outcomes, quality of care, and overall safety and nursing satisfaction.”

We are proud to have hosted this conference, and we were very grateful for the attendance and support of the Minister of Health, Hon Shaun D. Malcolm and our partners from the Ministry of Health and the private sector. We had the opportunity to share our experience with almost 200 attendees, which included our patients. The nurse speakers were amazing, and we are very proud of our BPSO knowledge experts. One of the highlights for me was our patient speakers, Ms Cindy Missick and Mrs Stephanie Johnson, who spoke passionately and shared their inspirational journeys,” said Dr Denise Braithwaite-Tennant, Chief Executive Officer  (CEO)of The Turks and Caicos Islands Hospital.

The Turks and Caicos Islands Hospital plan to continue implementing more best practice guidelines to advance the quality of care for patients and programs that support nursing excellence and leadership,”added CEO Denise Braithwaite-Tennant.

In attendance were The Minister and Health and Human Service, Hon. Shaun Malcolm, who provided opening remarks, The Chief Nursing Officer Jackurlyn Sutton and other high-ranking Government officials from the Ministry of Health and Human Services and the private sector.

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