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TCI native Phildreka Mayham promoted to Learning and Development Manager at BTC

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PROVIDENCIALES, Turks & Caicos Islands: Phildreka’s journey did not begin here. Throughout her high school years, she developed a passion for community and hospitality awareness and was one of the founders of the Tourism and Hospitality Club at the Clement Howell High which is still active today. Her love of community activism and debate led her to participate in programmes such as National Youth Parliament which opened doors for her to eventually become one of the Turks and Caicos Islands (TCI) National Youth Ambassadors.

“Being a youth ambassador and at the time the youngest among our Caribbean peers, I was afforded the opportunity to travel and represent my country. This truly opened my eyes to the world of diversity, networking, and the power of my voice. Sometimes we have to put ourselves out there despite the challenges, regardless of the fear, anxiety or rejection. The important thing is to keep going, God will keep opening the doors,” Mayham shared.

With a thirst for knowledge and academic advancement, Phildreka read for her Associates Degree in Business Studies from the TCI Community College. Not being willing to settle academically, in 2016, she embarked on a journey of higher education to the United Kingdom. where she obtained a Bachelor of Science degree in Marketing Communications with emphasis in media followed by a Master of Science degree in Management in Service Economy (with honours) from the University of Buckingham.

With her passion to serve the Caribbean region, Mayham gave up multiple offers to stay in the field of academia as a lecturer in order to fulfill her lifelong dream of service. Upon her return to the Turks and Caicos Islands in 2019 she found her calling as she joined the Beaches Turks and Caicos family as its Assistant Learning & Development Manager in November that year.

Her role included leading various compliance projects, delivering and developing training materials for team members and executives, orientation and re-orientation for approximately 1800 employees, certifying employees in Cardiopulmonary Resuscitation/Automated External Defibrillator (CPR/AED) training and working along with youth to help them see the world of tourism career opportunities. Despite the challenges posed by the Covid19 pandemic, Phildreka was able to adjust to e-learning where needed.

Regional Learning and Development Manager, Julianna Musgrove in sharing about the growth and impact of Phildreka noted, “Working with Phildreka has been like a dream team in the learning and development department here at Beaches Turks and Caicos. She understands the culture of the resort and region and is able to incorporate the necessary training and activities that will empower the team members. Her leadership style is immaculate and this allows her to have an open door policy that gives the team members full access to her and the many benefits of her department. She is an excellent trainer and a key motivator for not just the BTC team, but other resorts within the organisation.”

Now operating in her new role, Phildreka was recently in Jamaica assisting with the training of approximately 700 new employees for the all-new, Sandals Dunn’s River. She has conducted training in leadership at other Sandals and Beaches resorts throughout the Caribbean while she was being groomed as the learning and development leader. 

“I’m still growing each day, I’ve met amazing people and mentors along the way. Julianna Musgrove has been one of those mentors who has helped in guiding me along the path of planning and executing the attributes of being the leader that I am today. My mother Paula Mayham is my main inspiration as she has crafted my will to be the best version of myself. She has encouraged and taught me the importance of stick–to–itiveness, simply put, never give up. Ironically this is one of the established Sandals behaviours,” Mayham noted.

Learning and Development Clerk, Alex Bernadin, one of Phildreka’s team members shared, “she is a champion of a leader and mentor. She is creative and patient. Phildreka is able to empower those around her to give of their best and be comfortable in sharing out-of-the-box ideas with her that can assist with improving the professional lives of the team members. She is a team player and has a passion for providing training for the team members here at BTC.”

Phildreka credits the Sandals organisation for giving her a platform to bring about change in adult education through the Sandals Corporate University (SCU) and the training and development of people. She is looking forward to strengthening community relations through education.

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Government

$94.1Mfor Health; Knowles Pushes to Keep Care at Home

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Turks and Caicos, April 25, 2026 – A major shift in how healthcare is delivered in the Turks and Caicos Islands is at the center of the Government’s latest budget, with a focus on reducing reliance on overseas treatment and strengthening services at home.

Presenting his contribution to the national debate, Kyle Knowles outlined a strategy aimed at building a more sustainable healthcare system—one that allows more residents to access quality care within the country.

The health sector has been allocated $94.1 million, making it one of the largest areas of public spending in the $550.8 million Budget passed on April 23.

Central to the Minister’s approach is a restructuring of the Treatment Abroad Programme (TAP), which has grown significantly in recent years as more patients are sent overseas for specialized care.

The Government now aims to reverse that trend.

“We are reforming healthcare to ensure long-term sustainability,” Knowles indicated, pointing to efforts to strengthen local services and reduce the need for travel.

The strategy includes improving healthcare infrastructure, expanding services available within the islands and increasing efficiency through the digitization of medical records.

Digitization is expected to support better coordination of care, reduce delays and allow for more accurate tracking of patient needs—part of a broader effort to modernize public services.

The Minister emphasized that the goal is not only cost control, but improved access.

“No family should have to leave home to get quality care,” he said, underscoring the Government’s intention to refocus healthcare delivery on local capacity.

The shift comes as rising healthcare costs continue to place pressure on public finances, with overseas treatment representing one of the most expensive components of the system.

By investing more heavily in domestic services, the Government is seeking to reduce that burden while improving outcomes for residents.

While the direction is clear, details on timelines and the pace of expansion for local services were not fully outlined in the presentation.

Still, the emphasis on sustainability, access and modernization signals a strategic pivot in how healthcare is expected to evolve in the Turks and Caicos Islands.

Angle by Deandrea Hamilton. Built with ChatGPT (AI). Magnetic Media — CAPTURING LIFE.

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Government

Premier Defends Budget Strategy, Rejects Claims of Inefficiency

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Turks and Caicos, April 25, 2026 – Premier Charles Washington Misick has pushed back against criticism of the Government’s newly passed budget, defending both its direction and execution as deliberate and necessary for national development.

Wrapping up debate on the $550.8 million Budget, passed on April 23, the Premier dismissed concerns raised by the Opposition about inefficiency, rising costs and gaps in delivery, insisting the Government’s approach is measured and focused on long-term growth.

“This budget is about delivering for our people,” Misick said, as he reinforced the administration’s commitment to infrastructure, healthcare expansion and broader economic development.

Opposition Leader Edwin Astwood had earlier challenged the Government’s performance, pointing to unfilled posts, delayed projects and what he described as weak execution despite increasing allocations.

In response, the Premier rejected the notion that the Government is failing to deliver, instead arguing that building national capacity takes time and sustained investment.

He maintained that staffing challenges are being addressed and that improvements across ministries are ongoing, even as demand for public services grows.

The Premier also defended the scale of spending, framing it as a necessary step to support development across the islands, rather than unchecked expansion.

“We are investing in the future of this country,” he said, pointing to continued funding for infrastructure, community development and public services.

On the question of equitable growth, Misick reiterated his administration’s focus on balanced development, including ongoing investments in the Family Islands.

He argued that progress is being made, even if transformation is not occurring as rapidly as some would like.

Throughout his closing remarks, the Premier leaned on the country’s economic fundamentals—highlighting strong cash reserves, stable growth projections and international confidence in the Turks and Caicos Islands’ fiscal management.

While the rebuttal addressed criticism head-on, it did not significantly alter the structure of the budget or introduce major new measures in response to concerns raised during the debate.

Instead, the Government’s position remained consistent: the plan is in place, the investments are targeted, and delivery will continue.

The exchange underscores a clear divide—between an Opposition pressing for faster, more measurable results, and a Government maintaining that its strategy is already on course.

Angle by Deandrea Hamilton. Built with ChatGPT (AI). Magnetic Media — CAPTURING LIFE.

PHOTO COURTESY OF THE OFFICE OF THE PREMIER

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Government

Digital Government Push Advances, but Reliability and Security Details Remain Unclear

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Turks and Caicos, April 25, 2026 – There was no mistaking the enthusiasm of the Minister of Finance, Investment and Trade, E. Jay Saunders, as he laid out his vision for a more digitally driven Turks and Caicos Islands—one where services are faster, systems are connected, and doing business is easier.

But within that forward-looking presentation, what remained notably absent were clear timelines and defined measures to ensure data security and system reliability.

“We are moving toward a fully integrated digital government,” Saunders told the House, as he outlined a future where public services are delivered seamlessly through technology.

With responsibility for the country’s economic and digital transformation, Saunders pointed to several areas expected to be reshaped by the rollout of e-government systems, including revenue collection, business licensing, customs processing and access to public services—all designed to reduce delays, improve compliance and streamline transactions.

The vision is one of convenience and efficiency: fewer lines, faster approvals, and systems that communicate across departments rather than operate in silos.

Within the framework of the Government’s $550.8 million Budget, passed on April 23, the digital push is positioned as a key driver of modernization and improved service delivery.

However, for many users, the experience of government systems today remains inconsistent.

Periodic outages, payment disruptions and service downtime continue to affect daily transactions, raising practical concerns about how quickly the country can transition to a fully digital model.

Despite the scale of the ambition, the Minister’s presentation did not directly address how system reliability will be strengthened or how data will be protected as more services move online.

Those elements—uptime, security and resilience—are critical to public confidence, particularly as businesses and residents become increasingly dependent on digital platforms to access government services.

The direction is clear, and the potential impact is significant.

But as the country moves closer to greater digital dependence, the success of that transformation will ultimately rest not just on what is promised—but on whether the systems can be relied upon when they are needed most.

Angle by Deandrea Hamilton. Built with ChatGPT (AI). Magnetic Media — CAPTURING LIFE.

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